Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
India - 110002

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance / Raksha Tpa — mediclaim disallowance

 sampat parmar
I have family mediclaim policy from Oriental insurance since many years. My policy no is 111700/34/08/11/00002925 . and my personal insurance limit is Rs 400000/- I had to undergo
surgery of Right Ureteric Calculus. Total Claim amount was Rs. 39669/ whereas i was paid Rs 29669/-
Rs. 10000/- was deducted from surgeon charges saying it was not proportion to room rent.
It is shocking to hear this. Even though my insurance limit was much higher I opted for economy
class in the interest of my insurance company. If I had opted for higher class I would have been paid the
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Oriental Insurance — Medical Checkup

 rathan raj
Mr. R. Meenakshisundaram, D.G.M.
1st Floor & 4th Floor, Leo Shopping Complex,
44/45, Residency Road Cross,
Bangalore - 560025
Ph.[protected], 25581123
E-Mail: [email protected]

Sub: Complaint for the arrangements for the health check-up against obtaining a medical insurance
Dear Sir,
I would like to bring to your notice the hardship your customers are going through for the unfavourable arrangements made for going through the health checkup before obtaining the medical insurance.
Complaint comments  Read comments [12]

The Oriental Insurance Company Ltd. — Claim cheque held by Divisional Office-21

Dear Concern,
Refer claim no 272300/31/2009/441, Vehicle no. UP14 AF 3498, (Chasis no 00527, Engine no-38721) in the name of Mr. Pradeep Kumar, 1/592, Vasundhara, Ghaziabad,

Claim has already been passed but at the final stage claim cheque has not been released and the claimant has been asked to manage and submit "NCRB" report, though it is not mandatory on the part of claimant and never communicated to the claiment during the entire process of claim.

Claimant is shocked, disappointed and feels harassed by such attitude of The Oriental Insurance...
Complaint comments  Read comments [2]

Oriental Insurance — Denial of Insurance Claim because of delay in informing the firm

 Saurabh Kumar
Complaint Details : Claim No. 272500/31/2009/000176
under Policy No. 272500/31/2008/5129
Vehicle No. UP 16 R-0402

My grievance :

All the documents to the company(Oriental Insurance) have been furnished as and when demanded and some of them have been submitted even twice ( NCRB Report Dated 22/Sep/2008 and 21/Jan/2009). The FIR, Both the Keys of the vehicle, FIR duly accepted by the hon'ble court, Letter to RTO (about keeping the file of stolen vehicle in safe custody) and all other required and important documents have been submitted to the Company...
Complaint comments  Read comments [2]

The Oriental Insurance Co Ltd. — Pending Mediclaim Policy 122300/48/2009/2738

 Roopbasnat Nagar
I was employed with M/S FINANCIAL TECHNOLOGIES. I was treated for Inguinal Hernia on 27-10-08. and discharged on[protected]. On the directions of my HR Deptt. i submitted all the required forms and origional bills. but even afetr 6 months i have not received any satisfactory reply from either Financial Technologies or The Oriental Insurance Co Ltd. My Mediclaom Policy no is 122300/48/2009/2738.
I feel harrased....
Complaint comments  Read comments [3]

Oriental Insurance — company not giving me mediclaim

 manoj patel
my big brother have mediclaim from oriental insurance company from last 5 to 6 month.
last month he admit in hospital for 10 to 11 days .my brother making a mistake when he admit in hospital he forget to inform insurance company. after few days he remember he have mediclaim .
he took all bills and report from hospital and go to the insurance agent. insurance agent clearly say
u r not inform thats why your claim is not pass. plz told me wat iam doing . hospital bll is 13000/---...
Complaint comments  Read comments [2]

The Oriental Insurance - Bicycle Insurance — Procedure of claim...

I have Purchased a bicycle from one dealer of Bangalore. The dealer suggested me to get Insurance done of my Bicycle from The Oriental insurance company. I did that thought the claim procedure will be easy.
I am visiting Police station from past three days for the FIR of the theft. First of all the Police People are laughing at me why i did the insurance for a cycle second they are not ready to file my FIR because the value of the product is just 3400 Rs.
when i contacted the bank they are saying first u file a FIR and after 30 day the police will issue some certificate which says...
Complaint comments  Read comments [1]

Oriental Insurance Company — Mediclaim cumulative bonus

 Anil Rajgarhia
I am holding mediclaim policies since 1996 for maximum amount for myself, wife and 2 children and have not made any claims. The accumulated no claim bonus on 2 policies was around the maximum allowed till 2006. from 2007 onwards the cumulative bonus has been withdrawn and the company is not providing reason for this even after an apllication under RTI.
iT SEEMS THE COMPANY WANTS TO cheat its cumstomer out of benefits occuring to them after 10 years and does not want to even reply....
Complaint comments  Read comments [4]

Oriental Insurance Co. Ltd, New Delhi — Renewal of Mediclaim policy

 Nirottam Das Agrawal
I was getting mediclaim insurance since september 2001 from Oriental insurance co.Ltd, Divisional office No.15, South Ext-part-I, New Delhi and paid regularly premiums and got the policy renewed year after year.No claim was taken till date.In the year October, 2007 i paid the premium for renewal of mediclaim policy by cheque drawn on State Bank of India, Flyover market, Defence Colony, New Delhi.Though there was sufficient balance in my saving account but the banker wrongly dishonoured the cheque which later on confirm by the banker and banker requested to the insurance company to represent the...
Complaint comments  Read comments [3]

Oriental Insurance Company — not paying last 7 months

 suresh jhamb
Dear sir, i have insurance policy of 35 lacs of my firm m/s jhamb spark colours.this firm deals in fire works last 14 years.3rd may 2008 night my firm godown is in fire late night, and 28 lacs rupees fire works had damaged.i have claim to the our insurance company(oriental insurance company)the company has appointed surveyor, we have submitted all types of papers like purchase bills, sale bils, fir copy.we have done all papers.i have also show the our sales tax record.after 7 months the oriental insurance company agreed to give only 4.80 lacs rupee claims.but this payment could not be given till...
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Oriental Insurance Company — asking a bribe for the process of a claim

 jenish patel
hello sir
my father had the personal accident policy of 5 lacks

unfortunately my father had an accident and pass away after

we have submitted all the necessarry documents a
but the investigator is asking for 20000 rupees
for the process of the claim

they have also said that without money we will not process your claim

so please guide me in this situation

and also let me how long does it take for the process of the claim.....
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Oriental Insurance Company — renewal of medeclaim policy

i was working at a mnc which had a corporate contract with FHPL . my family was covered under floater and due to critical illness of one member last year i exhausted the limit . now i have left the job and insurance company is refusing to renew the policy as we were under a corporate policy and individually they are not accepting . if i take a new policy they will not cover for the present illness ( Carcinoma ) . can i get the company to cover for my family when i pay the premium individually and since it is a critical illness they cover us under the old policy or allow cover for the member for...
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The Oriental Insurance Co Ltd. — Correction in PAN card

Please refer your letter no.UTITSL/PAN/[protected]/23657 dtd 11/03/2008. The following two CORRECTIONS have to be carried-out.
Name of the card holder : R C KASTHURI RANGAN
Please incorporate the correction and send me a duplicate card immediately.
Complaint comments  Read comments [2]

Oriental Insurance Company — Motor Insurance claim


My father had Tata Indica Turbo, insured by Oriental Insurance, shivpuri MP branch.

Unfortunately my father met with an accident and he passed away after 3 months of prolonged hospitalisation.

I picked the car from the spot and kept it at one of Tata's service centre, We had submitted an estimate of 2.8 Lacs, however the surveyor accepted damage of 1.8 lacs only. and at the end he just passed 1.32 lacs as claim.

This is almost half of what was estimated, this resulted in poor service and faulty parts in the car.
Complaint comments  Read comments [2]

Oriental Insurance Company — I DON'T ACCEPT THE WRONG POLICY

----- Original Message ----
From: Somnath Maity <[email protected]>
To: [email protected]
Sent: Thursday, July 31, 2008 10:39:22 PM
Subject: I DON'T ACCEPT THE WRONG POLICY, Ref : csd 3/236/2008

Respected Sir,

I received a letter from D.M (division - vii) on 31 july 08 but what he wrote that is absolutely wrong because when i meet D.M. their office stuf was told me he fillup the form, i can find out him.
I can challenge please prove our signature verification
Complaint comments  Read comments [1]

Oriental Insurance Company — Breck my policy without concern & signature in form.

Respected Sir,
I am somnath Maity of 199 M M GHOSH ROAD, DUM DUM, KOLKATA-700074, i am mediclaim's policy holder since last 8 years of ORIENTAL INSURANCE.
This year i submit my policy's premium before 4th day but they are breck my policy without my concern / signature .
I had request more time but they are not agree to change their fault .
So i am not getting income tax rebate for breck my policy.
I hope you will step necessary action

Complaint comments  Read comments [1]

Oriental Insurance Co — denied the cashless claim

Dear Sir,

I the above mentioned holding policy no. 163600/48/2008/2626 in Pune DO IV, will like to complaint about the claim part. I am holding the policy for last 5 years and first time I had requested for the claim for hospitalization of my mother who had a severe pain in her back and she was not able to get up from bed neither move on either side while sleeping or make any movements.

I had to hospitalized her for same after taking a proper letter form a MD doctor in Pune she was hospitalized on 17th night, aft having MRI and NCv test doctor came to a conclusion...
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Oriental Insurance Co. Ltd. — Forced to settle the claim against policy

 Rahul Bhatnagar
My car had an accident on 15.9.07. It is currently lying in the workshop awaiting decision from the insurance company. The estimated repair cost of approx Rs 2.6 lacs exceeds the IDV of car which is 1.8 lacs. After depreciation the gross liability of repair cost to the insurance company exceeds 75% of the IDV. In this case I should get a total loss claim. The surveyor took more than 45 days to give the report. Now I am stuck with the company officials who are negotiating with me to settle the claim on repair basis. I am the lawful owner of the car and the insurance policy and reserve the right to...
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