Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
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Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
India - 110002

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Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company Complaints & Reviews

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Mediclaim Policy Of Oriental Insurance Co. Ltd. — Denial of cashless benefit by Misbehaviour & Misconduct of employee of the Oriental Insurance co. Ltd., Kharagpur extn. counter of Midnapore Br. O

Oriental Insurance Co. (O.I.C.) Mediclaim policy No. 311990/48/2009/90 (Second year), validity from[protected] to[protected] of Proposer: SEEMA MURUGAN for patient: SIVABHARATHI

The chronological account of events in the reported matter since the 9th Dec., 2009:

1.[protected]: The complainant’s elder daughter, SIVABHARATHI, admitted for Punch Grafting VITILIGO surgery at Apollo Hospital, Canal Circular Rd., Kolkata.

2.[protected]: The complainant, i.e. M & N/G of SIVABHARATHI, applies for insurance at the Insurance Desk, Apollo Hospital, Kolkata.
Complaint comments  Read comments Complaint category Health & Life Insurance

Happy Family Floater Mediclaim Policy From Oriental Insurance Co — Mediclaim Insurance

Mediclaim Policy from Oriental Insurance

I Have a family floter Mediclaim Policy from the Oriental Insurance Company Since 25th March 2009. The policy is renewed on the time. I have no any Disease at the time of policy taken. Before three i was face problems in my nose and before one month i have consult from ENT doctor. and the doctor has given me treatment for 15 days. I have taken the 15 days treatment after then I have against consult with the ENT doctor. The doctor has advice me for CT Scan of my nose. I have do the CT Scan report and again consult with my doctor. The Doctor...
Complaint comments  Read comments Complaint category Health & Beauty

Oriental Insurance Company Not Responding For My Newly Stolen Bike Claim — Insurance Claim of Stolen Bike

Dear Team,

This is kindly inform that i have purchased a new bike Bajaj pulser in Nov'09 and bike was insured under oriental Insurance Company limited under the policy number 271700/31/2010/7471 and bike number was UP-16Y-4401 My motor cycle was stolen on 25th December 2009.For the same i have already submitted all the requested documents including same days police intimation report, FIR report, FIR final report and all other required papers.
While talking to them for my claim initially they told that as per the policy you have not given the written intimation letter to...
Complaint comments  Read comments [2]Complaint category Insurance

The Oriental Insurance Co Ltd — Claim in Mediclaim

I have been Passed by Stone Operation on 30.06.2010 from Siddhi Vinayak Hospital, Kankaria, Ahmedabad.

My MD India CCA No. 0715038. On 14.07.2010 i have to take out Stane kept after operation of Stone, & i have submitted all the required papers into Insurance co on 16.07.2010, as i have received all papers from above hospital on 15.07.2010 at evening.

I have applied for Cash-Less which was rejected for Lapse in Policy in the year[protected].

My Insurance in D.O.-III, 3rd Floor Agrawal Chambers, Nr. Town Hall, Ellisbridge, Ahmedabad.
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Co Ltd — repudiation of my medi-claim

I underwent E E C P treatment at IPC Heart Care Centre in April-May2009,for Heart Disease and impoved my condition(physically & proper tests) ,even after advice by Doctor to go for By-pass surgery. It is only because E E C P treatment is non-invasive ,absolutely painless and less expensive.No cutting ,No blood, so at 60 I preferred E E C P .Then I submitted my claim to T P A.which was rejected for the reason 'it is un-proven treatment' Then I approached grievance cell of Ori Ins Co,,they also showed same reason.After I approached Ombudsman.In the hearing I submitted all supporting...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Oriental Insurance Company — Insurance clearance Status and Claim amount Payment

 Jay G
Dear Sir,

Sub: Insurance clearance Status and Claim amount Payment
POLICY NO. : 411200/48/09/12345
FIR No : 20116456
Claim Ref No: 1544947

This is to inform you that we have log the Insurance claim of RS, 5648.32 against above Policy details on dated 24/08/2009 but still we have not recd the status of Claim.

We have request you to give us the Statues and how much time still waiting.


Complaint comments  Read comments [11]Complaint category Electronics & Appliances

The Oriental Insurance Company Ltd. — Denial of Insurance Claim


This is in reference to my claim in oriental insurance ltd., The policy no. of my bike is 923428.
Unfortunately, My Bike is damaged on dated 04.03.2010 at around 1:00 pm in an accident occured at ISBT.

I am fed up with the services provided by you. I have been using your service for the last 2 years and this is the very first time, I claimed for the Insurance. Its been more than 3 months and I havent recieved any positive response on the behalf of the company. Mr. Chawla ([protected]), the most sarcastic person I had ever meet in my entire life, has no manners...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

The Oriental Insurance Company Ltd. — No response to health insurance claim

Mediclaim Complaint:

I have submitted a medical claim reimbursement for Vascular surgery (jugular vein) under policy no.124200/48/2010 with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010 with acknowledgement of claim no.[protected].

Post submission there was acknowledgement letter with a request for original document, whcih were submitted immediately. Till now there is no communication from the TPA. Whenever I rang up enquiring about the case they asked for a new document. It reveals that they are not serious in resolving...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance — Rembrusment Check not recive


after registerd a complain on 06-05-10. I got a call on 10th May'10 regarding the same howver they had commit that i will receive my cheque within 1 week and also confirmed the amount(INR 7900) but i didn't receive any cheque till date.

Call received from[protected] on 10th May'10.

Note: I have already registerd the same complaint on 06may'10 after that i recived call.

Bike No: HR 26 AY 3735

Still i am waiting for rembrusment check.

Ankit Kumar Nirwal
Complaint comments  Read comments [2]Complaint category Insurance

The Oriental Insurance Company Limited — licence renewal

dear sir
I am an Insurance agent from the oriental insurance co. limited from 29.07.2004
my IRDA licence no. is 1749126 and it expire on 28.07.2007 as per rule i have submitted my all document for renewal of my licence on 10.09.2007 i am late for tow month but i have paid the late fees but till today my licence is not renew and my agency data is also deleted by the branch manager and when i talk to him about my licence renewal he is no talking about it. i send my request also the divisional office KORBA but he is also not respond me so that i request to you renew my licence.
Complaint comments  Read comments [6]Complaint category Insurance

The Oriental Insurance Company Limited — worst service

my name is amulya kale
i have a Kawasaki bajaj 4s champion two wheeler. i am paying my bike insurance to the same company for last 10 years now. i used to get my warrant and papers every year nice and smoothly on time until from past two years suddenly i feel oriental insurance has become careless for the customers last year i made cheaque payment for my warrant but even after two months i didn't received renewed copy of y insurance . when i went to ask what was the problem i found out the agent who handled my case was out on vacation for last one month and the cheaque that i had issued...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance — Malpractices in claim processing

 Vishal Nagwan
My ALTO car # CH03-Y 4736 met with an accident in month of jan-2010 and after surveyor's (Mr. Manmohan Singh) inspection we had submitted claim of Rs 4000-/- to Oriental insurance ambala cantt on 09-Feb-10 (Claim # 31/10/177).The claim had been attached with estimated amount and we had paid Rs 4000-/- to vehicle denting person.

After taking more than one months time and deduction of Rs 500 for file handling charges. Oriental insurance has released check of 2200-/- amount on last week of march-2010. Which is not at all acceptable for a customer who did not claim since last four...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance / Motorcycle — Payment

 sachin kumar singh
Dear Sir,
I have purchased a bike(F-Z) from Ghaziabad (Yamaha showroom) dated 22 March-09. 23 march-09 i went to my hometown Bulandshahr when i was coming Bulandshahr to Ghaziabad i got a small accident near at Dadri, in accident i loss my allele wheels both. i have repaired my bike from authorised yamaha showroom and i got a bill(4548/-), i have submit my all documents related claim in oriental office, after this i got a call from servaior , i was meet him and i show all claim related documents to him but i couldn't show my registration certificate he told me that u have to...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

The Oriental Insurance Company Limited / Motor Insurance — wrong insurence done by company

 suresh chandra gupta
i have a puechase new hyundai i10 car in starline automobiles,(satna) and my insurence done by the oriental insurence company limited and the company is wrong insured's name surendra chandra gupta
s/o mr.heeralal gupta then i camlaint in company then my policy is correction by company then compny
write my name correct but my father name is incorrect mr harilal gupta then i coplaint again in company but they are not give me a response....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance / Pulsar 180cc — claim not recvd.yet

 Brajesh Rana
Dear Sir,
I m Brajesh rana would like to submitt a complaint Regarding Vechicle No: DL5SZ-3004 (Late. Shri Ravinder Kumar Tomar) was crashed in a road accident in Ghaziabad in march 2008. I have already submitted all related documents for claim to Oriental Insurance, Chandani Chowk Branch to BM Mr. Ramesh and his contact no. is [protected] before 02 years. Surveyer Name Mr. Naresh thareja and his contact no.[protected]. After crash the vehicle i have servicing the vehicle in M/S. Rajeev Raj, Durgapuri and contact person Mr. Chanchal-[protected].
I have not received any claim regarding...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Co — harrasment in settlement cash less claim

 kewel kishan
we have arealready submitted complaint reg.harassment in insurance of my car with cash less sheme.with Khanna branch.sir your officials in the co.are harassing in the name of verification of licence of my son manjeet but there is nothing being done by the ins. officials .they are simply depending on the vendors they are least concerned for my compulsion. only the vendor at jalandhar DTO office submitted the paper for verification and the same could be done in the start. I had undergone Kidney Transplant and not in position to go to my office whereas my vehicle is ready for the last...
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Co. Ltd Satna (Mp) - 485001 — NON PAYMENT OF INSURANCE CLAIM

Respected Sir,

I had insured my house for 16 years from Oriental Insurance Co. Ltd Satna (MP)-485001 vide policy No.272/2007. On 08/04/2009 a fired accident ocurred in my house due to coocking gas Cylinder and a lot of loss of my insured house becomes. On 09/04/2009 i.e. on day later I informed to said Inusrance Co. in this regard. A survey team of Oriental Insurance co. has come my house and sueveyed the deffected rooms of my house and has assessed loss for Rs.23,413/-. As per direction of Oriental Insurance co. offical all required documents have been deposited to Oriental...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance — Denial of new insurance

 Pallav Nath
Oriental Insurance
New Delhi, Head Office

Dear Sir/Madam,

I would like to bring to your attention the kind of services that are being offered at some of the branches of 'Oriental Insurance'. I write this mail because of not one instance that the company has shown to its customers, a behavior totally un-appreciable and unprofessional.

I happen to go to the 'Oriental Insurance' branch in Edapally,Near Modern bread factory, Ernakulam, Kerala for a vehicle insurance. I explained to one of the managers there, that...
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Happy Family Floater Policy / Oriental Insurance Company Ltd — DEFICIENCY IN VICE ASSURED

 Shipra Saxena
Subject: Deficiency in service promised by the insurance company
[--Policy No[protected]MDI[protected]/48/2010/20 Validity[protected]]

Dear Sir,
I was admitted in Sir Gangaram Hospital, New Delhi on 12.07.09 under diagnosis of Adeno Carcinoma Stomach and was operated by Dr S. Nundy on 13.07.09.I was discharged from hospital on 19.07.09.

The relevant papers of the policy handed over to me clearly underlines that I am entitled to a room rent of 1% of the sum assured that is Rs.5000 per day for Rs 5,00,000 policy bought by me. No where it was qualified...
Complaint comments  Read comments [3]

Mediclaim Of Oriental Insurance Co. — EXTRA LOADING ON YEARLY PREMIUM

I am a Mediclaim policy holder ( My Last Policy No: 313303/48/2009/423) of Oriental Insurance Co., Barrackpore Branch (W.B.), Branch Code:313303 since[protected]. Then my yearly Premium was Rs. 2491/- for full family of three members.Within 3 years of my continued policy I claimed twice for Rs. 3400/- & 20, 000/- .Due to two claims my present premium had reached at Rs. 6, 200/- for imposing extra loading on premium .Actually mediclaim is supposed to incur the medical expenses on requirement and premium is paid for that purpose as per agreement . It is obviously a hiden condition of the Co and...
Complaint comments  Read comments [1]

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