Oriental Insurance Company Complaints & Reviews

My polocy numbers 461200/11/2014/20, 461100/11/2011/79, 461100/11/2011/80, 461200/11/2014/22 for my house at Visakhapatnam. The sum inssured is 70, 00, 000/- rupees. We got effected by hud hud cyclone. I submitted claim form with an estimation of 7.5 lak rupees aproximately . Claim approved is some few thousands without surveyars visit. Inturn I approched officer concerned he reluctantly asked me to approach conssumer forum for justice. Hence I request you to do needfull in this regard.

This is with reference to an Insurance claim long pending . This is for a vehicle which met with an accident. ALTO K10 VXI of Reg.no. HR-20AA-2801, policy no. 261501/31/2014/386 dated 25/04/2013 of issue office Name-COB 1 HISSAR, FIR date 14/11/2013. The insurance company does not satisfing respond even after repeated visit to their office. It is a mental and financial harassment for claimants and they should be warned of their responsibilities and duty to act in time. Please clear my claim as soon as possible & give resonse to my complain. Thankyou

this company is a cheat one. why they are sucking the blood of people in the name of insurance.last week i some one stolen my mobile in crowd.but i asked the procedure to claim insurance. but they asked fir copy from police station. but in police station they didnt give me fir. only csr copy and ntc only they gave. but this cheating company are telling we wont give you any money.. they why this are giving this service and sucking money from people. for this job they may do any other things to earn... dont play in our money...

Dear Sir/Mam, This is to bring to your kind notice that in spite of my repeated request for last 3 days to Medsiassist/Mr Das on the contact number [protected], no information has been provided till now.We have reported above matter to Oriental insurance Grievance cell, New Delhi in writing on 13/11/2014.On account of the lack of transparency and work culture in the working of Mediassist India TPA Pvt Ltd, we are harassed, and in unnecessary mental agony, trauma and financial stress. We have following complaints against the Mediassist India TPA PVt Ltd. : 1.They delayed decision for approval by more than 6 hour. 2.Had unwanted queries.Their query included the same document which was provided earlier. 3.They said on telephone that patient had hypertension, which is false and no where near fact. 4.Did not provide documents related to denial of cashless policy with reason 5.Their is lack of transparency in working of Mediassist India TPA Pvt Ltd 6.Due to which we are harassed and in mental agony, trauma and undue financial stress. So now we demand: 1.Approval of my cashless policy immediately 2.All documents on the basis of which cashless policy was denied be provided immediately 3.Assessment report by Doctors of Mediasssist TPA along with their name, and medical registration number be provided 4.On account of your aforesaid dereliction of duty and failure and neglect to rectify the same we have suffered mental trauma, which you are liable to compensate.Secondly you are now called upon to give compensation of Rs 50 00 000 (Rs Fifty Lakh only) for mental trauma, agony, financial stress and harassment . 5.Pay compensation for financial loss/injury/interest suffered due to your negligence in sum of Rs 50 00 000(Rs 50 Lakh) with 12% interest per annum within 15 days of receipt of this notice .Failing which we shall be constrained to initiate against you for redressal of my aforesaid grievances and the recovery of the aforesaid amount such proceedings, both civil and criminal as warranted by law, besides filing a complaint under the statutory provisions of the consumer protection act, exclusively at your own risk, cost, responsibility and consequences. Regards, Abhinav

I am in dispute with the above insurance company which I understand is a member of your scheme. I have been unable to reach an amicable settlement with the insurance company in respect of my Shop Insurance. The stock and assets like cooler, etc. caught fire due to short circuit in my shop. Here is a complete story: On 19 May 2014, I have reported loss of stocks and assets due to fire in my shop @ approx 6.00 pm. But due to the closing hours of Oriental Insurance Office at Rajwada, I was informed that the surveyor will be able to come the next day. My shop is of garments (clothes) and fire was caught at second floor. We went to your near by office and requested manager/concerned person said that the surveyor would be able to come next day only. Due to refusal of the surveyor to come at the spot and survey, we had to dispose off the burnt remains of the stock or else the whole shop would have caught fire and I guess this is very much understood fact. But without any prior information, the surveyor arrived late night, we showed him the photographs and the remaining burnt things which were not disposed until then. We also presented proofs such as FIR report by police, Fire Station report which are the most authentic legal proofs for the loss we had made. And this is very shocking that the company's surveyor demanded us a copy of each of these reports but considered none of these legal reports. These reports clearly mention the amount of loss and the list of things damaged. I am therefore referring the matter to you for investigation to see if you can help resolve this matter. I enclose copies of all relevant correspondence, and I look forward to hearing from you in due course.

Hi All, I am very happy to take the phone from Sangeetha stores. Unforunately, now i am telling my friends not to go for Sangeetha stores. Insurance guys & Sangeetha stores are playing with a common man. This is not a fare thing. I seriously, regret on this. I bought the phone on 17th September in Sangeetha stores, Mehidipatnam. The phone is Nokia X1. At first, i was very excited for using this phone. Unfortunately, i met with an accident and the phone was damaged internally. I thought that i have insurance and i reclaim it. The great insurance company is cheating customers by taking money & not allowing to use the claim & also steeling our Invoice copies(Original Bills). Coming to the claim process, i have applied the claim. And they rejected it saying that improper handling. And i didn't get any update from them. And they are not giving me back my original bill to me. And for the information, they are not lifting my call & giving zero response to me.I have few questions here:1. Why the insurance company wont reclaim when i met with an accident ?2. Why they are not responding to me ?3. Why my Bill was stealed by them ?4. Why there is no update to the customer on the status ?5. Who need to take it care ?6. Is this the way to treat customers ?7.Why this company cheating customers ? I need the resolution for this immediately. Otherwise, my next step is proceed legally with the insurance company and as well as the Sangeetha stores.Company - Oriental Insurance Company.Mobile Bought Company - Sangeetha Store.

kindly bring into notice as i nigam solanki ([protected] ) . Policy no : 141200 / 48 / 2014, i had taken policy before 4 year from agent code : BA[protected] ( Rajesh Modi ), i had paid premium regurally as per company norms. Today i came to know that policy not cover parents due to they are not depended of mine. your company agent Rajesh Modi misguide me last 4 year due to only and only getting commission . also today i had stop payment of premium amt of 14764 ch no 290976, so kindly look the matter seriously & take necessary action on Agent whom misguiding the customer .

Reference to the subject cited above this is to inform that my four wheeler (Hyundai I10 Sports saloon car) has been insured (policy no. 321202/31/2014/6534) by your company. The same vehicle met with an accident and after completing all the formalities, the bill along with other credentials have been submitted for claim on time in the month of September. It is being over a month but the said claim has not yet been registered. On enquiring it has been reported by the issuing branch that, registration has not yet been done as there was a delay in sending the file from Guwahati Service branch to Tezpur Branch. I feel sorry to tell that such poor service has tarnished the brand name of the company in my minds and forced me to suspect negative intentions of officials concerned and involved in processing the file. I therefore request the competent authority to kindly look into the matter and take necessary steps in order to disburse the claim amount without further delay. I would be ever grateful if the claim amount be disbursed immediately as the expense have already been born by me. Details of Policy: Policy No. 321202/31/2014/6534 Issuing Branch: Tezpur, Assam Thanking You Yours faithfully Uttam Baruah Changsari, Guwahati Assam Mob: +[protected]

I HAVE CALLED THE SECTOR-14 BRANCH 6 TIMES AND IT SEEMS LIKE YOU PEOPLE DO NOT KNOW HOW TO USE A PHONE!!. I CALLED AND THE FIRST THREE TIMES THERE IS SOME DISTURBANCE AND AUTOMATICALLY THE AGENT OF YOUR COMAPANY STOPS TALKING AND TALKS TO THE MAN OVER THE PHONE WHO TELLS HIM ABOUT A CHEQUE FOR 15000 HE HAS TO GET AND FORGETS OR I DON'T KNOW WHAT HAPPENS TO THEIR PHONES BUT IGNORES THE CUSTOMER'S CALLS OR DOES NOT KNOW I'M THERE AND I AM SAYING HELLO FOR THE NEXT FEW MINUTES.IS IT SOO HARD TO KNOW THE STATUS OF THE HARD COPY OF A POLICY?! YOU LEAVE ME ON CALL FOR 5 MINUTES MAKING ME SAY HELLO AND NO ONE SAYS ANYTHING AFTER PICKING UP THE CALL, CAN YOU NOT SEE IF THERE IS ANYONE ?!!!ONE OF YOUR AGENTS EVEN TOLD ME TO CALL THE DELIVERY BOY WHO PICKED UP THE CHEQUE SAYING THAT HE WILL HAVE THE RECORD WHILE THERE IS A SECTOR-14 STAMP ON THE TEMPORARY POLICY ISSUED. YOU ARE A GOVERNMENT BODY, BUT PLEASE DON'T EVEN THINK FOR A SECOND THAT YOU CAN JERK THE CONSUMER AROUND LIKE THAT BECAUSE I WILL TAKE THIS TO THE NEXT LEVEL

sir, my bike was stolen last year and still i am unable to get insurance money or claim. now they are asking to transfer the bike vehicle on there name and they charged Rs.2000 as there fees and said that amount will be added to the claim amount but now the are refusing as they are telling miscellaneous charges deducted. please help me to get insurance claim and suggest me. Regards Rajendra singh [protected]

Sir,

I had lodge a Vehicle accidental claim against policy no. 263100/31/2014/3299. Claim registered, claim No. 263100/31/2015/000031 on dated 13/05/2014 against vehicle no. HP-10A-2994, even though after a gap of three months claim has not been settled. I contact on branch numerous times but no positive response has not been received. So you are requested to settle the claim as soon as possible.

Shyama Nand Rangta
[protected]@gmail.com, Mob. No. [protected]

Claim under Policy No.451300/48/2013/UniverCell Sir, I had lodged a claim of my ZYNC - TABLET - DUAL 7 PLUS under the above policy on 18th July 2014 with ALEgION Insurance Broking Private Limited, Chennai. Till date my claim has not been settled. Hence, please pursue with the concerned office and settle my claim at the earliest and do the needful. Thanking you Yours faithfully, T.A.Muralidhar E-mail I.D. [protected]@ymail.com [protected]

Sir I had insurance cover for my activa scooty with motor vehicle insurance number note No. CHD-D 773345( Agency code no. 308/842) which was issued on date 14/9/2012. My scooty no. PB 10 DM 1043 met with an accident so I claimed for insurance but even after 2 years I have not received my insurance claim despite submitting all the requred documents....

Name: Seshagiri T & Ragini T ( Floater Policy) Policy No: 423001/48/2015/43 Policy taken at : Jayanagar Branch, Bangalore, Phone: [protected] TPA: Rakha TPA, Bangalore, Phone :[protected] Policy taken for the : 6th Year On request by OIC, I have provided 5 years policy documents, details of Previous claim settlement made at Hyderabad. My Grievance:- 1)No written response either from OIC or TPA past 2 months 2) The same sort of claims settled at Hyderabad, why at Bangalore not settling. Regards Seshagiri T [protected]@rediffmail.com

This might be the same old story for every one who had registered with Oriental for mobile phones. They either do not respond on time or reject the claim stating "Partial Damage" will not be covered. But I don't understand the measurement or scale that they use to classify as "Partial Damage" They never use a standard form which has to be filled by the Mobile Servicing Engineers, then on what basis they could reject the claim as...

Respected sir,

Very long time i need solution and understand my problem.

I am strugling reciving my claim income.Giving below information please reply very fast.

My policy name is happy family floter

Policy no is 142606/48/2014/00200

Policy owner is patel hiteshkumar babulal

Patient name is babubhai a patel

I have submitted claim file do mehsana office as on 01/05/2014 but steel date i have
No reply as above subject so please consider my request .

And please give me reply as soon as posible.
My contect no.[protected] and reply my mail id.[protected]@yahoo.Co.In


Your faithfully
Hitesh patel

policy no 215500/48/2013/249 it is a happyt family floter policy issued by agent/broker - LC[protected] Adress - amba tower dc chowk sector 9 rohini delhi - 110085 our policy start on 18/05/2009 and our policy laps by mistake of this agent our five year policy is distroyed by mistake of our agent mr shushil gupta because he deposit our check with a wrong name so please as faster as u take action and in this five year we dont ever use this policy once. we give a check of 5405 rupees to our agent and he deposite it under a wrong name we give payment through check the no is = 846644 a/c name = manish kuamr jain pank name = punjab national bank shastri nagar delhi 110052 date of cheque deposit = 22/04/2014 cheque clear = 13/05/2013

Kl-59-g-1911 car got accident on[protected] and we have repaired it from our workshop.The survey was conducted by surveyor mr. Sujith and he never turned up for any further details after taking the photographs.
The owner of the vehicle is a most respectable school teacher, received award from indian president, he felt insulted from the branch office when he approached for further proceedings.At last the bill was settled with a very less amount.
As a workshop we contacted branch manager and complained to both branch and divisional managers.But the result was not positive.
Further make it sure that the dealings of the surveyors and branch staff with the customers should be decent.This would enable the working of the system smoothly.Because of these type of dealings, we are forced to complaint the concerned authorities.
I humbly request you to let me know the developments in this case and pray for justice to the customer sri.Rajagopalan ([protected]).

i am mediclaim policy holder oriental insurance company .POLICY NO 141200/48/2013/33457, CCN 9819021.My wife APRAJITA GUPTA was admitted in indian spinal injury centre on january of this year for urinary bladder surgery .i am paying regular premium, but my claim was rejected for cashless and than for reembursement after 3 month of long process in which i have submitted all document as order .reason for rejection given was that surgery is not approve by US FDA but after discussion withtreating doctor I have submitted reference taken from US FDA site for approval in 2011 .but they are not listining my point .please HELP ..

Last year i bought Samsung galaxy note2 from universal store and get it insured from oriental insurance. recently my mobile screen got damaged i applied for the claim. Insurance company rejected my claim by saying this that partial damage is not covered . But policy they provided to me in that no where it's mentioned like this that partial damaged not covered. if i contact to the company they are giving me another number if i contact on that number they provide me another number. Till now i haven’t received any proper response from company. I am totally frustrated now. I have attached the policy copy for your reference.