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Oriental Insurance Company Complaints & Reviews

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Updated: Aug 18, 2025
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J
jain_kapil26
from Delhi, Delhi
Feb 1, 2011
Resolved
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Resolved

Address: Gurgaon, Haryana

Dear Sir/Madam,

My Self Kapil Jain I have applied for the insurance claim for theft of Vehicle (Eicher canter, model11.10) no. HR38M-1011. It is registered by the name of Mr. Kapil Jain. I will give all the paper (Like as RC Photocopy, Driving license, NOC, NCR Report, FIR Copy, Fitness Report) last (30th Jul ’09) 1.5 years before to Mr. Mahender Dawar. He is the HR Manager who is deputed for the Oriental Insurance Company Ltd, payal Cinema, Sec-14, and Gurgaon. But now this time i can't receive the insurance claim. Please do the need full for releasing that amount
But now 1.6 year has gone and I haven’t received any cheque.

But I am sorry to inform you that till date we have not received our claim and your respected Officers are postponing it day by day by telling us some or the other reason although we have submitted all the documents and in opinion all the things are fine and valid.

I have also visited to the nearest Oriental insurance office which is based at sec-14 Payal cinema gurgaon to get status of my cheque but they said yours case is already in pipeline but not gets any response and no one give me the finalization day.

Policy no. : - 215300/31/2009/5966
Policy date: - 18-oct-2008 to 17-oct-2009
Vehicle no.:- HR38M 1011
Type of policy: - Comprehensive
Company name:- Oriental insurance company limited


Still i am waiting for reimbursement cheque.

Thanks & Regards
kapil jain
[protected]
[protected]
Aug 13, 2020
Complaint marked as Resolved 

Oriental Insurance Company Limited — CUMULATIVE BONUS

I HAD MEDICAL INSURANCE FOR MYSELF, MY WIFE N DAUGHTER FOR 5 LAKH, 5 LAKH N 2 LAKH FROM NEW INDIAN INSURANCE FOR MAMY YEARS WITH CUMULATIVE BONUS OF ALOMOST 50 % & without any claim.In the year I have transfer the same to Oriental Insurance through my Agent Mr.Rajesh Khedekar with Renewal notice of New India Insurance to Oriental Insurance on 28 March 20056.While receiving I was informed that Cumulative Bonus is there in Oriental Ins record but due to Computor software problem its not appearing on the Policy.In the year 2006 while renewing the same I checked with Orienatl Ins com and I was informed that C.B is cancelled in Orienatl Ins company from August 2005.Later I had lots of correspondece with them but there is no reply form them and they are denying to give me the benefit of my Cumulative Bonus.Please advice what to do and for your record I can provide all the relevant documents.
hello sir
policy num : 142200/48/06/05020 ( ORIENTAL INSURANCE )
name : gokuldas j dalsania
my father had claim for his medical surgery on DOA 25/08/2006 at gem hospital india pvt ltd and we had submitted all the orginal doc but till today i have not rec the claim pls look into the metter so that we can get the claim fast and we do not loss u r companys trust, pls provide us the path to get are claim
thanks
ajay g dalsania

With Regards
Sir, My name is Sandeep kumar yadav.I live in Allahabad.I have a bike whose number is UP70AK1417.My complaint is that my insurance of bike is expiring on[protected] so i renualed my
bike insurance on[protected] and its cover note number is 480545 and i paid Rs.514/- for that but i have not get policy yet and when i inquired in oriental insurance company limted 14/18 Shastri marg Allahabad Ph.no.[protected] i got that there is no discription of my insurance.So kindly solve my problem.
Thanks.

ORIENTAL INSURANCE COMPANY LIMITED — reimbursement check

Dear Sir/madam,
Hi,

I have claimend for my santro car on 24th Nov'10 and survey man passed the claim . and assured that i will recive the rembrusment check with in 20,25 working days. i have submitt my all document that is claim form,intimation form,bill etc in your office because accedent is occur in gurgoan

But Now 2 month has gone and i have't recived any check.

I have visited to the Oriental insurance office where i open my policy in yamuna nagar but they said we did not get survey report and surveyor Mr. RAKESH BAWEJA said that he submitt survey report to your office which is based at sec-14 Payal cenema gurgaon before one month but i think you did not send it to yamuna nagar oriental office branch .please send it immediatly for further processing

Still i am waiting for rembrusment check.

car No: HR 02U 6727
Survey man: Mr. Rakesh baweja #[protected]
claim number - 261700/31/2011/000489
policy number - 261700/31/2011/641
insured name - RUCHI SHARMA
date of loss -23 nov 2010


Thanks,
ruchi sharma
#[protected]

Claim Check not received - Comment #1820110 - Image #0

Oriental Insurance Company Limited — Regarding Payment of Policy Number 331109/31/2011/4595 of Rajendra Prasad Singh

Please Refer to your Claim Number -330011/31/2012/030224 Dated :-25/04/2011 on the subject cited above.

In the connection, I am very sorry to say that more than five month has already been elapsed neither settle of my Accidental Insurance claim nor any reply has been received so far, resulted I am facing much financial trouble.

Claim Check not received - Comment #1997779 - Image #0
Claim Check not received - Comment #1997779 - Image #1
Claim Check not received - Comment #1997779 - Image #2
Claim Check not received - Comment #1997779 - Image #3
Claim Check not received - Comment #1997779 - Image #4
For any grievance or complaint,
please write to - Mr. A.R.Joshi,
Chief Manager,
Customer Service Department,
Head Office, New Delhi.
Contact details :
Phone:[protected], Email:
[protected]@orientalinsurance.co.in
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    M
    mayan31
    from Pune, Maharashtra
    Jan 11, 2011
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    Address: Indore, Madhya Pradesh

    Hi this is mayank, my father had taken a mediclaim policy from ORIENTAL INSURANCE CO ltd and the TPA is M/s MD INDIA HEALTH CARE LIMITED.

    Policy no is [protected]. My father has expired on 13 sept 2010 and we have sent all the documents to MD INDIA HEALTHCARE LTD (TPA). The bill amount was 33000/- approx and we have send the claim amount of rs 25000/- approx.

    Even after four months of sending the claims we have still not recieved our claim amount.

    The agent Mr. Raju mohile ( mob no[protected] is neglecting the claim from the day we have submitted the documents even he has stopped responding our calls.

    The TPA is everytime sending us different queries. This is a death claim which ideally should not take more than 30 days to process. But in the above case its more than 3 months now. Till date the TPA has again send some more queries to the claim settlement.

    Please help us know what should a normal customer should do.

    Regds
    Mayank
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Oriental Insurance Co Mediclaim — delay in claim

    compaint of policy no. 151300/48/2013/10868 indore do 3 all claim paper and all requaerment are submitted but co. and tpa vipul med corp indore are not intrested in case all queris of insurance co. complite. insurance co. is fault on renewal date is not matched
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      R
      rajkumar1970
      from Chennai, Tamil Nadu
      Dec 15, 2010
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      Serious Injury to Finger

      Address: Delhi

      Re: Claim A/g my Policy “Happy Family Floater Policy Schedule” Poly. No. 271900/48/2010/3156.

      This is to inform that my son Mst. JAI was injured and hospitalized on 25th Sept 2010, and operated by Dr. SP Bajaj at Jaipur Golden Hospital. The case was informed to your Div. Officer Mr Atul Srivastav ji , there after we were said to fill the form for claim and verify from hospital and submit to TPA M/s Med Save India . And...
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      V
      VASANTKUMAR J THACKER
      from Jalandhar, Punjab
      Dec 2, 2010
      Resolved
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      I have not received policy document though i paid renewal premium vide receipt no 51-01/[protected] dt 17-9-10 indo3-code311300. Plicy no statedin receipt is2011/3319. More than 10weeks have elapsed..Please do needful failing which i will have option but to approach ombudsman/press/irda .Kindly ensure that document reaches me within a week
      Regaeds
      Vasantkumar j thacker
      Ph:[protected]
      Email address: [protected]@hotmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
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        P
        Parmodkumar
        from Gurgaon, Haryana
        Dec 1, 2010
        Resolved
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        Address: Mahendragarh, Haryana

        Dear,

        My gaadi tata indca no. HR 34 A 9821 insured by Oriental Insurance was accident on[protected], after that every formalty has been done & we got a message that your claim amount is 170000 approx.

        But till now we didnot get any amount from the oriental office Narnaul, we have visted 200 times to the office but every time they are saying that it will be cleared within next one week, they are giving the excuse that they dn`t have money in the account of narnaul oriental & they will transfer the amount as soon as amount received from head office:


        I just want to know at what time i will get the claimed amount

        Vechile no. HR 34 A 9821
        Insurance no. 1029510
        Insured time duration: 8-jan-09 to 7-jan-10
        owner name: Parmod Kumar
        Insurance company name: oriental insurance, Narnaul, Mohinder Garh-123029

        Regards
        Shiv Aggarwal
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          sanjay 4646
          from Gurgaon, Haryana
          Nov 14, 2010
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          Address: Jind, Haryana

          MY CLIENT WAS THE MEMBER OF DAUPHIN TOUCH INDIA BEARING ID NO. 893600 AND SPONSORED ID OF MY CLIENT WAS 879063. AND ASSOCIATED WITH STANDARD PACKAGE AND THE CARD NO. OF MY CLIENT WAS 1060342 AND THE DATE OF JOINING WAS 04/09/2009. BUT HE HAD MET WITH ACCIDENT AND DIED ON THE SPOT. AN FIR WAS LODGED BY THE POLICE REGARDING THE SAID ACCIDENT. THE FIR NO. IS 139 T. 20/05/2010. Postmortem was conducted bu M.O. General Hospital Narwana.He was a G.P.A. policy holder no.271700/48/2010/937, covernote no.[protected] and certificate no. OIC/GPA-8749DATED 24/09/2009 namly the policy holder as Karambir and
          covered with a policy of cover risk rs. 5,00,000/- as accidental death . But After Repeated Request the amount of cover risk is not paid Hence this complaint.
          Aug 13, 2020
          Complaint marked as Resolved 
          sir,
          i think this is policy is a fraud and no claim to given by the Oriental insurance coy so i give u suggestion kindly take up case with consumer forum and waiting for reply
          dtn is good plan.now jionit.kharhak
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            G
            Gururaj vairag
            from Bengaluru, Karnataka
            Oct 19, 2010
            Resolved
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            Hi Sir,

            As I paid my vehicle insurance online, I got the Softcopy but I still dint the original copy my insurance. As I customer care[protected] they told me that you will get original copy as soon possible not to worry. As I waited for more than 2 month till now I dint get the Original copy my insurance.

            When I contacted the customer care regarding this again they give me email Id to contact and I sent an email they replied saying that we raised your issue to concern department. I have waited for again one to get the response and email them back to same email id still now I dint get the any reply from tham.
            Can look into this issue


            Thanks
            Gururaj Vairag
            Aug 13, 2020
            Complaint marked as Resolved 
            Forgot to Add Policy number
            Policy No: 421504/31/2010/6221

            Thanks,
            Gururaj vairag
            I am unable register policy number in online.please help me.
            Policy no.[protected]


            Thanks,

            Darshan
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              R
              rohitarora.in
              from Gurgaon, Haryana
              Oct 1, 2010
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              Address: Gurdaspur, Punjab

              Dear Concerned

              My father bought a Bajaj Discover bike, No. PB18 L 1132, in around March, 2007 and got Oriental Insurance done on 21-Mar-2007 for 1 year. The bike was stolen from my house on 4th Mar, 2008 and I lodged a complaint in Thana, City Batala (complaint no. 13) and informed the Insurance company about the theft. I have been following up with Oriental Insurance since then for the insurance amount but in vain.

              In between, I lost my father and now after 2 years of repeated visits to their office, they are telling me that since the policy was in my father's name and he has expired, they will not give the insurance amount. This following up has not only costed me money but lot of time and effort. Also, my mother is the nominee of my father for all matters and we can produce all required documents. Please help us in settling this.

              Regards
              Rohit Arora
              +91-[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                seema1308
                from Kharagpur, West Bengal
                Sep 10, 2010
                Resolved
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                Resolved

                Address: West Medinipur, West Bengal

                Oriental Insurance Co. (O.I.C.) Mediclaim policy No. 311990/48/2009/90 (Second year), validity from[protected] to[protected] of Proposer: SEEMA MURUGAN for patient: SIVABHARATHI

                The chronological account of events in the reported matter since the 9th Dec., 2009:

                1.[protected]: The complainant’s elder daughter, SIVABHARATHI, admitted for Punch Grafting VITILIGO surgery at Apollo Hospital, Canal Circular Rd., Kolkata.

                2.[protected]: The complainant, i.e. M & N/G of SIVABHARATHI, applies for insurance at the Insurance Desk, Apollo Hospital, Kolkata.
                Miss Moushikha, of Insurance Desk, Apollo Hosp., Canal Circular Rd., Kolkata, faxes the cashless request to H.H.S.P.L. (T.P.A. of O.I.C.) at 2-43 p.m. the same day.

                3.[protected]: Complainant makes telephonic request for certificate 64VB to Mr. K.Chandrasekhar (employee of O.I.C., Kharagpur ext.n counter, Midnapore Br. Office) several times - each time was verbally abused with indecent language, and threatened with non compliance of request.

                4.[protected] &[protected]: Since Telephonic requests/any conversation with Mr K. Chandrasekhar became impossible, SMS-es were sent by the complainant as per details below:
                a.11.12.2009 at 15.42.42 with Fax nos. & appeal
                b.11.12.2009 at 15.42.53 with Fax no of Apollo.
                c. 12.12.2009: repeat request at 14.56.22.
                d. 12.12.2009: URGENT request at 15.16.22.
                e. 12.12.2009: URGENT request for the same at 15.16.31.

                5.[protected]: Finally after more than 48 hrs., certificate 64VB was faxed at 3-49 pm by which time the complainant had undergone IMMENSE mental harassment & loss of dignity on a/c of the verbal assault, misbehavior & deliberate delay in issue of 64 VB by Mr K.Chandasekhar.

                6.[protected]: First Email complaint reg. above-mentioned (sl. no. 3 to 5) to CMD, OIC, & all important Officers in the H.O. of O.I.C., New Delhi.

                7.[protected]:Hard copy of the aforementioned email complaint (mentioned in sl. no.6) was personally submitted to the nearest Br. Manager, Midnapore Branch, O.I.C. Since the Branch Manager was absent, it was received by Mr Dasarath Mandi & Mr Bikash Gope namely.

                8. The two officers (mentioned in sl. no. 7) MISDIRECTED the complainant to submit an application to the effect that Servicing Branch for the Mediclaim policy may be changed from Kharagpur to Midnapore since by this method the customer would no longer have to deal with Mr K.Chandrasekhar directly. And thus the O.I.C. would continue its policy as well as their employee is spared the complaint.
                9.[protected]: Since nothing was heard on the compliant from the O.I.C. for one month (w.e.f.[protected], a repeat email was dispatched to the new CMD of O.I.C., (Dr R.K. Kaul) along with important functionaries in the H.O, New Delhi, appealing for justice as in the initial Email complaint of[protected].

                10.[protected]: Hard copy of email (mentioned in sl. no. 9) was speedpost-ed to Dr RK Kaul (C.M.D, O.I.C.) with hand written request to inquire into the matter & provide delayed justice.

                11.[protected]: In the interim, because of some follow-up telephonic inquiries at the office of the C.M.D., a single line letter was received from the Customer Service Deptt. of the H.O., O.I.C., N.D., stating that the concerned office(s) are "also being asked to expedite the matter & inform (the undersigned) the position directly to avoid delay".

                12.[protected]: In view of aforementioned letter (sl. no. 11), the complainant visited the Midnapore Br. office where in the presence of the Br. Manager, she was once again taunted & verbally abused by Mr. K.Chandrasekhar. All this while the manager did not at all try to rescue the complainant, apart from simply assuring her that he would expedite the matter & intimate her their decision of judgment ASAP.

                13.[protected]: Three complete months after the undersigned received the letter from the C.S.D., O.I.C., New Delhi, the undersigned visited the Midnapore Br. Office to enquire into the progress of the matter. Since the Br. Manager was absent, the undersigned submitted a letter reiterating her request of[protected], & provided her mob. no. in case the Inquiry Committee would like to contact her for securing the ends of natural justice.

                14.[protected]: Since nothing was heard from the O.I.C. (H.O., N. Delhi, since[protected] or B.O., Midnapore), punctuated by follow-up requests & meetings as detailed above in sl. nos. 9 to 13) the customer PERSONALLY met Mr AR Joshi, C.M. C.S.D, O.I.C., New Delhi, & was shown documents to the effect that the Inquiry had been very conveniently closed (since it had been very mischievously turned by the concerned Inquiry Committee / Inquiring office into that of customer Grievance of cashless facility not being provided).
                Therefore on[protected], the complainant submitted a fresh appeal to Mr. A.R. Joshi through a hand written letter on[protected] attaching Xerox copies of her complaint letters dt.[protected]sl. no. 6), and[protected]sl. no.14) as requested by Mr. A.R.. Joshi.
                Thereafter, once every fortnight, the complainant made a telephonic enquiry with Mr. A.R. Joshi on the progress of the Inquiry, and was verbally assured by the latter that the Kolkata office (Mr. T.K. Chattopadhyaya) was making some sort of Inquiry whose report was awaited.

                15.[protected]: Since more than 41 days were over (w.e.f.[protected] & there was nothing to be heard either from the B.O. Midnapore, or the R.O. Kolkata, or the H.O. New Delhi, the complainant dispatched an email (at 854 am) to Dr R.K.Kaul, C.M.D., O.I.C., N. Delhi, with copies to important functionaries of the H.O. (including Mr AR Joshi), reiterating her request for breaking the complete silence on the matter & total deliberate keeping I dark / ignoring the complainant since the initial complaint dt.[protected].

                16.[protected]: On a mobile call to Mr A.R. Joshi (at around 11 am) reg. sl. no. 15, the complainant was informed that Mr K. Chandrasekhar had denied all the complaints of mental harassment & verbal assault and that the complainant was “under some sort of confusion” to which the complainant replied by email at 1145 am.
                Once again she requested for justice on her Inquiry application pending with the O.I.C. since the[protected].

                17.[protected]: At 1143 pm Mr A.R. Joshi sent an email in which the complainant was informed that Mr K. Chandrasekhar was given a clean chit & the complaint was “being closed on the basis of the report of (OIC’s) Dy. Gen. Manager of Kolkata Region”.

                18.[protected]: At 246pm the complainant made a very clean & specific complaint of DELIBERATE DELAY (MISCONDUCT & NEGLIGIENCE OF DUTY) reg. the undue delay in issue of certificate 64 VB for more than 48 Hrs. since application which led to extreme mental harassment to the complainant.

                19.[protected]: The complainant PERSONALLY met the C.M.D. of O.I.C., Dr R.K. Kaul, at the H.O., New Delhi & made a fervent appeal for securing justice in the matter of mental harassment by Mr. K. Chandarsekhar on a/c of deliberate delay in issue of certificate 64 VB for more than 48 hrs as an issue of misconduct & negligence of duty.

                20.[protected]: The complainant dispatched an email to Dr. R.K. Kaul, Mr. A.R. Joshi & other important functionaries of the H.O., New Delhi apprising them of the meeting with Dr. R.K. Kaul & once again appealing for justice.

                21. 18.07.2010: Late evening the complainant received a letter from Ms. Indira Mridha (D.M., Haldia, D.O. of the O.I.C.) reg. closure of her complaint since they had “found Mr Chandrasekhar not guilty of the charges labelled” by the complainant.

                22.[protected]: Despite having closed the chapter, the above-named (sl. no. 21) tried to reopen the chapter with the complainant by phone calls & sending email that she wanted to discuss the matter in the presence of high level official from Kolkata. The complainant had by this time having suffered IMMENSE HARRASSMENT due to O.I.C dragging its feet & finally hushing up the matter in a totally one-sided Inquiry.

                23.[protected]: Complainant applies under the R.T.I ., 2005, to the C.P.I.O. of the O.I.C., Kolkata, for “complete action taken report & all the file notings (in the matter of Mr. K Chandrasekhar’s MISBEHAVIOUR & MISCONDUCT) with all officers of the O.I.C.”
                24.[protected]: The S.P.I.O. & R.M. of the O.I.C., Kolkata dispatches a totally incomplete & truncated reply to the above-mentioned R.T.I. application of the complainant.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  D
                  deendayalsharma
                  from Delhi, Delhi
                  Sep 1, 2010
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                  Address: Jaipur, Rajasthan

                  Mediclaim Policy from Oriental Insurance

                  I Have a family floter Mediclaim Policy from the Oriental Insurance Company Since 25th March 2009. The policy is renewed on the time. I have no any Disease at the time of policy taken. Before three i was face problems in my nose and before one month i have consult from ENT doctor. and the doctor has given me treatment for 15 days. I have taken the 15 days treatment after then I have against consult with the ENT doctor. The doctor has advice me for CT Scan of my nose. I have do the CT Scan report and again consult with my doctor. The Doctor has advice me for operate the nose due to blockage in the nose. I have apply with TPA for Cash Less. Today I have received a massage from TPA that the Disease is not covered before two years. I have seen on the site that the pre - insurance Disease are not covered under the policy. But I have no any pre insurance Disease. I am facing the problem from last three months . Please advice me what I do. My email address is [protected]@gmail.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    sooraj84
                    Aug 20, 2010
                    Resolved
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                    Address: East Delhi, Delhi

                    Dear Team,

                    This is kindly inform that i have purchased a new bike Bajaj pulser in Nov'09 and bike was insured under oriental Insurance Company limited under the policy number 271700/31/2010/7471 and bike number was UP-16Y-4401 My motor cycle was stolen on 25th December 2009.For the same i have already submitted all the requested documents including same days police intimation report, FIR report, FIR final report and all other required papers.
                    While talking to them for my claim initially they told that as per the policy you have not given the written intimation letter to our main office with in 48 hours of bike stolen so your claim will not be processed.
                    Later they said that as you have not informed us with in 48 hours so only 75% of the insured amount can be processed.
                    when i was not agreed on 75% on the amount ( total amount insured is 57983/- Rs) they have stopped responding.

                    I have send them final legal notice of 20 days to there head office (A-25/27 Oriental house, Asaf Ali road New Delhi 110002) through registered post from Noida on 21st July to settle down my claim but till now 1 month passed already and there is no response from oriental insurance so i have decided to file the complaint against Oriental Insurance Company as its already 8 month passed and i m waiting for my claim.

                    Please help me in this as soon as possible.

                    For any further query i am reachable at :

                    Sooraj singh
                    Mob -[protected]
                    suraj.[protected]@gmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Oriental Insurance company is a big cheater. never do any insurance with them. they will never pay claim easily.
                    even i have sufferd from them.
                    just because i forgot to inform them in 48 hours, my bike was lost.
                    Oriental is big cheeter...
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                      A
                      ashesh3127
                      from Ahmedabad, Gujarat
                      Aug 14, 2010
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                      Address: Ahmedabad, Gujarat

                      I have been Passed by Stone Operation on 30.06.2010 from Siddhi Vinayak Hospital, Kankaria, Ahmedabad.

                      My MD India CCA No. 0715038. On 14.07.2010 i have to take out Stane kept after operation of Stone, & i have submitted all the required papers into Insurance co on 16.07.2010, as i have received all papers from above hospital on 15.07.2010 at evening.

                      I have applied for Cash-Less which was rejected for Lapse in Policy in the year[protected].

                      My Insurance in D.O.-III, 3rd Floor Agrawal Chambers, Nr. Town Hall, Ellisbridge, Ahmedabad.

                      I have visited my Oriental insurance Co.Ltd office on 03.08.2010 & contacted Divisional Manager for my Claim. Before that i have send a mail to D.M on 03.08.2010 from my email id for solving the problem, Divi.Manager told me that i will receive Answer of my mail within a week, but till today No answer is being Received by me.

                      Even than after I have called Divisional Manager on 12.08.2010 & requested to reply to my mail, but Divisional Manager replied that all Claim Department persons are busy in Flood Claim, so my answer will be send by her/his till some days & cut out my Phone.

                      Another thing, i have gone through Docket of my Mediclaim in the Division & found that At the time of said Lapse Policy, Authorised Person has Noted as below:

                      Sum Insured Renewed. Nothing else was written on it.

                      I want to complain for such., because if my said policy is Lapse, than Oriental insurance should Inform me by Letter or through my divisional Officer that Your Policy is been Lapsed & now onwards this Policy will be treated as FRESh.

                      Also, if as per terms of Oriental Insurance, if my Policy is to be treated as FRESH, than why did above Division of OIriental ionsurance Co. did not informed me? & also they have not asked me FILL NEW PROPOSAL FORM..

                      I want a Letter from Divisional Office that MY POLICY(ASHESH.D.TRIVEDI) IS CONTINUE & MY CLAIM SHOULD BE PASSED & the Division should send Original Copy to MD INDIA LTD & second copy to me for Passing my claim.

                      I have spend Rs. 41,248/- & paid to above hospital. I have taken a Loan from my relatives to Pay such Bill of Hospital, which I have to give them back as soon as possible.

                      I have not received even a Letter from MD INDIA & my DIVISIONAL OFFICE with Reason of Not passing my Claim i.e. NO CLAIM LETTER, so i think that i should get a letter from ORIENTAL INSURANCE CO. LTD addressing to MD INDIA for passing my claim & second or xerox copy should be posted to me or hand over to me.

                      Please take this SERIOUSLY, because it has been already 1 month & 15 days after i had passed through my Operation., and 1 month for submitting my papers in Insurance Co.

                      Waiting for your positive & URGENT reply.

                      Regards
                      Ashesh Trivedi
                      [protected].
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      oriental insurance co.ltd mediclaim — non receipt of mediclaim

                      Ihave a mediclaim policy no 272805/48/2011/1138 ending 28/08/2011 from the oriental insurance co ltd from cbo-4 Agra. I was treated for neuro endocrine tumour pancreas at Medanta the medicity Gurgaon (Haryana) in Feb,2011. I submitted all relevant papers but till no claim has been made to me nor replied
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                        R
                        rajeevg72
                        from Nashik, Maharashtra
                        Jul 24, 2010
                        Report
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                        Address: Nashik, Maharashtra

                        Dear Sir,
                        Please find the attached detail of my earlier communication with MDI.
                        and whereas POlicy withdrawl from Oriental Insurance Company ltd.
                        No answer is getting from MDI office.
                        Pl help.
                        best regards,
                        Rajeev Kumar Gupta
                        policy no 161700/48/2011/51



                        19th July,2010


                        I had not received the reply from your side, While Mr Anand Konde and MR Ashish Kadam has read the message.
                        So you are requested to give reply.
                        Thanks!
                        best regards,
                        Rajeev Gupta

                        Note: Forwarded message attached

                        -- Original Message --

                        From: "Rajeev Kumar Gupta"[protected]@rediffmail.com
                        To: [protected]@mdindia.com
                        Subject: Claim for policy no 161700/48/2011/51

                        15th July,2010

                        Please be informed that,I had submitted my papers on 16th june 2010 for hospitalization. Yesterday, I had visited MDI office in Nashik to find the status of my claim. Then, information received from MDI office that claim is rejected because of hemorrhoids. but paper could not received for rejection reason due to electricity problem. I have told him that, Problem was something else as Inflammatory bowel disease .As per him hemorrhoids word used and In this case two yrs policy to be completed. After that, I met with my consulting doctor and tell him the the details as above, as per him demanding the proper reason with attachment. Because they have not treated for the hemorrhoids , they have treated for IBD only , for reference Colonoscopy & biopsy report were attached. They have diagnosis hemorrhoids also. But at this time we have not treated for this. So you are requested to provide the documents of rejection. So our doctor Mr yatendra Dubey can take further action regarding this matter.
                        Your cooperation will be solicits.
                        Thanks.

                        best regards,
                        Rajeev Kumar Gupta
                        Policy no. 161700/48/2011/51
                        Second year in continuation

                        The Oriental Insurance Company Ltd — My claim has been delayed and full claim is not being admitted

                        Claim no 151300/31/2009/000012
                        Policy no 151300/31/2008/1167
                        Vehicle no MP09 ME 1000
                        Accident on 11/04/08
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                          D
                          devendra prasad
                          from Gurgaon, Haryana
                          Jul 12, 2010
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                          Address: South Delhi, Delhi

                          Dear Sir,

                          My Name is Devendra Prasad, i have a motorcycle insurance. this policy was end of 17/06/2009, but 31/03/09 my fotorcycel theft, i have all required document to insurance co. but till i have not received any update fron the insurance co. my policy no is 211200/31/09/880 vehicle no is DL 7SAR 6449
                          the name of DEVENDRA PRASAD,
                          dear sir
                          i am suresh kumar agarwal my policy no[protected] exp date 01/11/2011.i am the owner of suzuki GS150R.when i had went to my suzuki showroom to repair my vechile they told me that the part which is damaged will be availabe after 1 or 2 weeks.so, then i had went to my insurance company to fill the form at that time they had not given me the form and my policy is also going to expire on 1st of nov.so plz help in giving the form.my phone no. is [protected].plz help in solving the problem
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                            D
                            dnredkar
                            from Mumbai, Maharashtra
                            Jun 30, 2010
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            I underwent E E C P treatment at IPC Heart Care Centre in April-May2009,for Heart Disease and impoved my condition(physically & proper tests) ,even after advice by Doctor to go for By-pass surgery. It is only because E E C P treatment is non-invasive ,absolutely painless and less expensive.No cutting ,No blood, so at 60 I preferred E E C P .Then I submitted my claim to T P A.which was rejected for the reason 'it is un-proven treatment' Then I approached grievance cell of Ori Ins Co,,they also showed same reason.After I approached Ombudsman.In the hearing I submitted all supporting papers of other ins cos.govt of India ,state bank of India,Chennai port trust.Bajaj Allianz etc,,And most important document was of New India Assurance Co.who approved& riemburesed for same treatment, in same Hosp & in sameway.But in reply I found no change in status quo(recd on 15/06/2010).I think all public sector Insurance cos under one roof with same terms & conditions.My complaint is 'If New India Assu Co approves&reimburses ONE treatment,then why not Oriental Insu co? please inquire and give me justice.thanks Yours Truely Devdatt N Redkar 212,Sharda Sadan Shivaji Park Rd no 5 Mahim,Mumbai 400016 My policy no 111400/48/2010/709 Omb ref noOMB/MUM/GI-1111/09-10. Award no.IO/MUM/A-073/2010-11
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            oriental ins company — repudiation of mediclaim

                            now a days mdindia tpa of oriental ins co ,has started repudiation of nediclaim on simple reason like not submitting claim in time or not giving intimation..these thing were reluctant in the past ...what is to be done..???
                            Please go to consumer forum, you may get the claim
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                              J
                              Jay G
                              from Mumbai, Maharashtra
                              Jun 14, 2010
                              Resolved
                              Report
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              Dear Sir,

                              Sub: Insurance clearance Status and Claim amount Payment
                              POLICY NO. : 411200/48/09/12345
                              FIR No : 20116456
                              Claim Ref No: 1544947

                              This is to inform you that we have log the Insurance claim of RS, 5648.32 against above Policy details on dated 24/08/2009 but still we have not recd the status of Claim.

                              We have request you to give us the Statues and how much time still waiting.

                              Thanks,

                              Your Faithfully
                              Jay Garachh
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              noone company give claim amount or compensation without court order whether is amount small or large this is general rule in india.
                              so go to court

                              ORIENTAL INSURANCE COMPANY — about claim amount

                              we had taken a policy of oriantel insurance company, and at the time of money back they return only 75% amount not full amount . how we get rest 25% amount back?
                              Dear Team,

                              Sub: Insurance clearance Status ..

                              Kindly update the status..

                              INSURANCE:-[protected]

                              Claim Ref No: 32734

                              TAX INVOICE:- UKA: 2054465

                              Thanks & Regards,
                              [protected][protected][protected]-----
                              RAMESH N
                              Mobile:-[protected]
                              BANGALORE:-560049
                              [protected][protected][protected]-----
                              Dear Sir,

                              Kindly give the status of my claim

                              Policy No.171901/48/2014/4292
                              File No.15RB110IR1441

                              Regards
                              Satish Parmar
                              Dear Sir


                              Kindly give the status of my claim
                              Claim number:[protected](Number received as message)


                              I had taken a policy of oriental insurance company for my Mobile with EMI number: [protected] purchased on Invoice SI/DUR2/869 dated 24 JUN 2014 from Sangeetha Mobiles PVT LTD, Mysore. Some one had theft my mobile on 02 SEP 2014 and I got message from Insurance personal that they had received the documents on 08 SEP 2014. Later I was informed to submit claim pre receipt voucher and send the same on 12 SEP 2014 and it was delivered on 15 SEP 2014.
                              Still I did not received any status update or file number. Why people are not responding to the customers and not updating the status.
                              Please let me know the status of my claim.

                              Regards,
                              Anil SP
                              Phone number:[protected]
                              Dear Team,

                              My claim is Not approve from 16/12/2014 to till 02/01/2016

                              Sub: Insurance clearance Status ..

                              Kindly update the status..

                              INSURANCE Policy No.: 171600/48/2015/3508

                              Claim Ref No: 11747727

                              Thanks & Regards,
                              [protected][protected][protected]-----
                              Mr. M N Machhi
                              Mobile:-[protected]
                              Rajpipla- 393145
                              please post status of our death claim no 191300/48/2016/000004, Policy no 191300/48/2015/697. Name of deceased Mr. Putta Ramesh, Nominee Wife, Mrs. Putta Chandravathi. Date of Death,[protected]. Employ in Monnet Ispat and Power Pvt Ltd, Raigarh.

                              Regards,

                              Arun Kumar,
                              +91-[protected].

                              Mail id. [protected]@gmail.com
                              Dear sir
                              Kindly give the status& amount of
                              Claim
                              Policy no. 311500/31/2016/2936
                              Claim no.OB1379
                              Your faithfully
                              Ashok kumar
                              PLEASE GIVE ME STATUS OF MY MOBILE CLAIM IMEI NO. [protected] I HAVE DEPOSITED ALL ORIGINAL PAPERS WITHIN 10 DAYS but still i have not settled it is really say to sorry your company is very third class and i will educate the people they don't take your company insuranc.
                              Dear sir .

                              Please tell me my claim status of shine motor cycle policy no.Your claim against Policy No.211200/31/2018/87082 registered. Claim No.261202/31/2018/030049

                              Thanks and regards.
                              Anup Singh
                              [protected]
                              Dear Oriantal Insurance Team,

                              Please tell me my claim status of shine motor cycle policy no.Your claim against Policy No. 423291/31/2018/420 Registered. Claim No.1810/47805

                              Thanks and regards.
                              Nandan Kumar R
                              Nandan R Gowda's reply, Nov 13, 2018
                              Yamaha R15 bike
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                                P
                                prince.jain28
                                from Mumbai, Maharashtra
                                Jun 13, 2010
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                                Address: Delhi

                                Sir

                                This is in reference to my claim in oriental insurance ltd., The policy no. of my bike is 923428.
                                Unfortunately, My Bike is damaged on dated 04.03.2010 at around 1:00 pm in an accident occured at ISBT.

                                I am fed up with the services provided by you. I have been using your service for the last 2 years and this is the very first time, I claimed for the Insurance. Its been more than 3 months and I havent recieved any positive response on the behalf of the company. Mr. Chawla ([protected]), the most sarcastic person I had ever meet in my entire life, has no manners to intract with the customer. Whenever call him, he just drop the call between the conversation and after that do not pick up the call. As per him, customer is responsible for all the documentation starting from Bill to providing survey report at the time of taking the policy.

                                I have repaired my Bike in Rajiv Raj, Bhajanpura, Delhi & submitted all the documents required for the claim to Mr. Rakesh ([protected]), the person aurthorised for claim. After completion all the process, Mr. Chawla (Person concerned for survey) has survey my bike & get the all clarities in showroom. Rajiv Raj Bajaj repaired my bike & confirmed to Mr.Chawla. I have paid my all bills & received my bike, I have submitted all document to Mr. Chawla but after all I am not getting any clearance from deputed Person where should i go to check the status of payment, Always he told to us that I am not responsible about this, I have submitted document to proceeding office please follow there. Mr. Chawla has provided office detail but there is no intimation about my claim. However, the claim amount is not really big but still services are really really irritating.

                                Kindly take the action as earliest my claim processed. Althought I am not expecting any postive response from the team

                                Regards
                                Prince Jain
                                C-28, B.S.Colony, St No. 3
                                New Usmanpur
                                New Delhi -53
                                Mob: [protected]
                                prince.[protected]@yahoo.in
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                                  M
                                  manojag22
                                  from Mumbai, Maharashtra
                                  Jun 3, 2010
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Mediclaim Complaint:

                                  I have submitted a medical claim reimbursement for Vascular surgery (jugular vein) under policy no.124200/48/2010 with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010 with acknowledgement of claim no.[protected].

                                  Post submission there was acknowledgement letter with a request for original document, whcih were submitted immediately. Till now there is no communication from the TPA. Whenever I rang up enquiring about the case they asked for a new document. It reveals that they are not serious in resolving the case and has been looking for pleas to delay and not settle the claim.

                                  Details of Insurer and their TPA provided below. request if this be raised to the right desk for resolution

                                  Oriental Insurance Company Ltd.
                                  Lakshmi Commercial Center, Senapati Bapat Marg, Dadar West, Mumbai 400028 ,

                                  Tel :[protected]/24373748, Fax[protected]

                                  Rakha TPA pvt.ltd
                                  7 Kumtha Street, Ballard Estate, Mumbai 400001
                                  [protected], Fax –[protected],
                                  Email : [protected]@bajoria.in

                                  Manoj Agrawal
                                  Mumbai-400076
                                  Email: [protected]@hotmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  The Oriental Insurance Company Ltd. — Not receiving Policy

                                  I am not receiving my policy last 3 years, My policy is HAPPT FAMILY FLOATER,
                                  pleas guide me about policy how much risk cover in my policy, my agent said that
                                  policy covered Rs.3 Lacks amount please clear it.
                                  Name : Patel Hitendra C.
                                  Policy No:2011/2573
                                  Dev.Off.Code : NA[protected]
                                  Source Code : 60634

                                  email: [protected]@gmail.com
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                                    A
                                    Ankit.nirwal
                                    from Mumbai, Maharashtra
                                    May 22, 2010
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana

                                    Hi,

                                    after registerd a complain on 06-05-10. I got a call on 10th May'10 regarding the same howver they had commit that i will receive my cheque within 1 week and also confirmed the amount(INR 7900) but i didn't receive any cheque till date.

                                    Call received from[protected] on 10th May'10.

                                    Note: I have already registerd the same complaint on 06may'10 after that i recived call.

                                    Bike No: HR 26 AY 3735

                                    Still i am waiting for rembrusment check.


                                    Thanks
                                    Ankit Kumar Nirwal
                                    #[protected]


                                    Complaint registerd on 06/05/10

                                    Hi,

                                    I have claimend for my bike on 5th Mar'10 and survey man passed the claim 11,500 rs. and assured that i will recive the rembrusment check with in 2,3 working days.

                                    But Now 1month has gone and i have't recived any check.

                                    I have also visited to the nearest Oriental insurance office which is based at sec-14 Payal cenema girgaon to get status of my check but they said yours case is handled in our head office they provide help line no. but not gets any responce[protected],81,82

                                    Still i am waiting for rembrusment check.

                                    Bike No: HR 26 AY 3735
                                    Survey man: Mr. Rakesh Kumar #[protected]


                                    Thanks,
                                    Ankit Nirwal
                                    #[protected]
                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi,

                                    I have claimend for my bike on 5th Mar'10 and survey man passed the claim 11,500 rs. and assured that i will recive the rembrusment check with in 2,3 working days.

                                    But Now 1month has gone and i have't recived any check.

                                    I have also visited to the nearest Oriental insurance office which is based at sec-14 Payal cenema girgaon to get status of my check but they said yours case is handled in our head office they provide help line no. but not gets any responce[protected],81,82

                                    Still i am waiting for rembrusment check.

                                    Bike No: HR 26 AY 3735
                                    Survey man: Mr. Rakesh Kumar #[protected]


                                    Thanks,
                                    Ankit Nirwal
                                    #[protected]
                                    I got a call on 10th May'10 regarding the same howver they had commit that i will receive my cheque within 1 week and also confirmed the amount(INR 7900) but i didn't receive any cheque till date.

                                    Call received from[protected] on 10th May'10.



                                    Thanks
                                    Ankit
                                    [protected]
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                                      R
                                      ram123
                                      from Korba, Chhattisgarh
                                      May 2, 2010
                                      Resolved
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                                      Resolved

                                      Address: Surguja, Chhattisgarh

                                      dear sir
                                      I am an Insurance agent from the oriental insurance co. limited from 29.07.2004
                                      my IRDA licence no. is 1749126 and it expire on 28.07.2007 as per rule i have submitted my all document for renewal of my licence on 10.09.2007 i am late for tow month but i have paid the late fees but till today my licence is not renew and my agency data is also deleted by the branch manager and when i talk to him about my licence renewal he is no talking about it. i send my request also the divisional office KORBA but he is also not respond me so that i request to you renew my licence.
                                      so please kindly renew my licence from IRDA
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Sir,
                                      Most respectfully I, Vinod Kumar S/O Sri Sant Rram R/O 299 New
                                      Daulatpura (jayprakash nagar) Street no. 02 Ghaziabad (U.P.) beg to
                                      say when I applied for the renewal of my aforesaid license then I,
                                      applicant came to know by Mr. Sanjeet zee (oriental insurance co. ltd.
                                      R.O.Dehradun) that the pan no. which is allotted to me by income tax
                                      department is also being used in LIC (in the name of Vinod Kumar R/O
                                      of Distt. Bhiwani (Haryana) in License no.8404438. Which is totally
                                      different from me? That person bearing the license no.8404438 in
                                      question is not similar to me any way. I, applicant and that person
                                      are two. Both are totally different from each other. There is no any
                                      concern of mine to that person. I have given my declaration on
                                      affidavit to R.O.Dehradun by medium of Oriental insurance co ltd. But
                                      nothing has been done till yet regarding the renewal of my aforesaid
                                      license. The alleged license no. 8404438 is very much different from
                                      me in father’s
                                      live status, cast, qualification, and Residencial address.Thus from
                                      where I can submit you NOC of LIC.
                                      One more thing I want to get it in your kind consideration if the same
                                      pan no. is being used in both licenses no as alleged then in that
                                      case, not possible the renewal of license no.8404438 which is renewed
                                      on[protected].Because licensees are correlated to each other as
                                      alleged .Renewal of the license no.8404438clearly shows that the same
                                      pan no. is not being used in both licenses. Two license no. cannot be
                                      issued to a single person in any of the circumstance.Along with it I
                                      also declare that if it is so then I have no any objection to cancel
                                      that license no.8404438.Respected sir I have taken income tax return
                                      from Income Tax Department against the year of 2008-09 in recent days
                                      of Jan.2011on behalf of my pan no. BBVPK2890M without making any
                                      objection by Income Tax Department and file the return against the
                                      year of 2009-10 in feb 2011. In the ends of justice it is very much
                                      necessary that my license no[protected]be renewed.
                                      It is therefore prayed that in view of above mentioned facts my
                                      license no [protected] be renewed.
                                      APPLICANT
                                      . Vinod Kumar S/O Sri Santram R/O 299
                                      New Daulatpura Jayprakash nagar Street no.02 Ghaziabad (U.P.)

                                      LICENSE NO.[protected] & PAN NO.BBVPK2890M
                                      to
                                      the reginioal office of Patna,
                                      dear sir
                                      I am an Insurance agent from the oriental insurance co. limited jamshedpur divisional office,
                                      my IRDA licence no. is[protected] and it expire on 14.03.20011 as per rule i have submitted my all document for renewal of my licence on 09.02.2011 but till today my licence is not renew andthat i request to you renew my licence.

                                      so please kindly renew my licence from IRDA plz email me on [protected]@yahoo.co.in as early as possible by your end.


                                      name-sanjay rajak
                                      divsional office bistupur jamshedpur
                                      Dear Sir,

                                      I am an Insurance agent from the oriental insurance co. limited Pali divisional office,
                                      My IRDA licence no. is BA[protected] and it expire on 15.07.2010 as per rule i have submitted my all document for renewal of my licence on 09.05.2010 but till today my licence is not renew and that i request to you renew my licence.

                                      Yours faithfully

                                      Mamta Solanki
                                      W/o Sh. Tulsaram Solanki
                                      Opp. FCI Godown,
                                      JALORE-343001
                                      Mobile No.: [protected]

                                      Oriental Insurance Company — NOT GAVEN MY MONEY AFTER 8, MONTH ALSO

                                      [protected] insurance adviser (abhymanyu) the issue is that the person is telling after 8 months go to consumer court instead of giving my insurance money mohammed rafi h. mulani contact- [protected]

                                      licence renewal - Comment #2417499 - Image #0

                                      Delaying Claimed Money, Since 1 and a half year.

                                      171600/48/13/12720

                                      PNB ROYAL MEDICLAIM

                                      I had renewed this PNB Royal Mediclaim last year, but haven't received policy documents yet. Now I want to renew this policy but unable to renew due to non-availability of policy documents.
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