| Address: Ahmedabad, Gujarat |
Date of Transaction: 23rd Jan, 2014
Oxigen Wallet ID: +91 [protected]
Email ID: [protected]@yahoo.com
Issue:
On 23rd January, 2015 I made 6 transactions out of which first 5 of them were paid via Oxigen Wallet (OxiCash). Now out of the first 5 transactions, first 2 of them were failed and each transaction was of amount 344/- Rs.
For first 2 transactions my tickets were not done but amount was deducted from Oxigen Wallet. I raised a complaint at Oxigen Wallet & BookMyShow both, but still haven’t received the refund. Oxigen Wallet team says that they are waiting for confirmation from BookMyShow.
So as discussed with the customer support of bookmyshow, I am attaching here by transaction history screenshot from date of transaction till date, also I am attaching PDFs of those 5 Transactions done via bookmyshow out of which first 2 failed.
Can you please coordinate with Oxigen Wallet on high priority and give them confirmation about failed transactions so that they can refund me my total 688/- Rs. amount (344/- + 344/-).
Complaint marked as Resolved Complaint has been resolved by oxigen wallet. Refund done in oxi cash. Thanks for the refund team. Please make sure it doesn't happen all the time.
Oxigen Services India customer support has been notified about the posted complaint.
Feb 18, 2015
Updated by dhrumilshah91 Fraud callers are calling to ask card details for refund and they want each and every details of credit/debit card.
Feb 18, 2015
Updated by dhrumilshah91 FRAUD CALLERS NUMBERS:
[protected]
[protected]
[protected]
and a lot more...DON'T RECEIVE CALLS FROM THESE NUMBERS AND DON'T GIVE YOUR CREDIT/DEBIT CARD DETAILS TO THESE PEOPLE. THEY ARE FAKE.
wallet on 12.02.2015 via citibank and ICICI bank credit cards. The site
showed some error and due to which the money got debited from my credit
cards but were uploaded in the wallet. When I contacted customer care,
they said maney will get back to your credit card account withing 7
working days. Its been more than 11 working days now but no money has
come to card back. I have written them several times on
[protected]@oxigenwallet.com but there is no response. Further, I am trying to
contact customer care no.[protected] from past 7 days but it is
continuously coming busy. It seems as if this is a fake site. Please
file a complaint against them and arrange to make refund of Rs 1224 at
the earliest.
Regards
Nitish Lamba
mb.-[protected]