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Oxigen Services India Complaints & Reviews

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Updated: Sep 2, 2023
Complaints 671
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393
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Oxigen Services India reviews & complaints page 25

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D
dushyantbpr
Mar 1, 2015
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Address: Jaipur, Rajasthan

Sir, I have not got the refund for the failed transaction of Rs 322. Please refund my money at the earliest.. Wallet number [protected] Transaction id...[protected] Date 22nd Jan 2015 It past more than a month but I have not got my money refunded... I called more than 3 times on the care but they just promised to refund but not do the need full... I mailed 4 times on care email but have not got any response from them too.
Oxigen Services India customer support has been notified about the posted complaint.
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    R
    ramu lal
    from Delhi, Delhi
    Feb 28, 2015
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    Address: Surat, Gujarat

    I recharged amount of 43 rupees uninor roming pack mob no -[protected] amount debit thorugh sbi net banking transaction ref no -IH11638763. Date 26/02/2015 at 10.07 but so far my pack not activated so my amount of 43 rupees credit to my account
    Oxigen Services India customer support has been notified about the posted complaint.
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      M
      Mukesh Gangaji
      from Hyderabad, Telangana
      Feb 28, 2015
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      I did transaction on 15 feb did compliant by website got ticket number 39727 and told that amount will be credit with in 7 working day i tried calling more than 4 times no response i do have all proof with attachment please find it, seriously useless fellow are working with oxigen getting so frust with cheap service.
      +3 photos
      Complaint marked as Resolved 
      Got the refund thanks consumer complaints.I suggest everyone to take help with consumer court to resolve the any problems.
      Oxigen Services India customer support has been notified about the posted complaint.
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        A
        adnanhussain64
        from Hyderabad, Telangana
        Feb 28, 2015
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        Address: Hyderabad, Andhra Pradesh

        i have made 2 transactions of Rs 250+2.5cess... totally Rs. 505 was debited from my bank account but the same was not credited in my oxigenwallet account on 12/2/2015.. i have mailed them several times and called them.. they said they wil look into it.. but still no response.. now they are not responding to my calls nor emails. is this the service which they provice.. i want credit of my MONEY.. i have the bank statement showing the money was debited.. my mobile number [protected].
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          K
          Kailash Ladi
          from Pune, Maharashtra
          Feb 27, 2015
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          Address: Pune, Maharashtra

          on 25/2/2015 I have tried to load money 2 times and both times the transaction completed by bank {citibank credit card} but oxigen wallet transaction failed. And the money was deducted both time. so please take necessary Action to refund my 1010+1010 =2020 wallet no [protected] mail id kailashladi777Gmail.com
          +1 photos
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            N
            Nitish Lamba
            from Chennai, Tamil Nadu
            Feb 27, 2015
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            Address: New Delhi, Delhi

            I had tried to load money twice (Rs 612+ Rs 612=Rs 1224) in oxigen wallet on 12.02.2015 via citibank and ICICI bank credit cards. The site showed some error and due to which the money got debited from my credit cards but were uploaded in the wallet. When I contacted customer care, they said maney will get back to your credit card account withing 7 working days. Its been more than 11 working days now but no money has come to card back. I have written them several times on [protected]@oxigenwallet.com but there is no response. Further, I am trying to contact customer care no.[protected] from past 7 days but it is continuously coming busy. It seems as if this is a fake site. Please file a complaint against them and arrange to make refund of Rs 1224 at the earliest. Regards Nitish Lamba mb.-[protected]
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              N
              Nitish Lamba
              from Chennai, Tamil Nadu
              Feb 27, 2015
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              I had tried to load money twice (Rs 612+ Rs 612=Rs 1224) in oxigen wallet on 12.02.2015 via citibank and ICICI bank credit cards. The site showed some error and due to which the money got debited from my credit cards but were uploaded in the wallet. When I contacted customer care, they said maney will get back to your credit card account withing 7 working days. Its been more than 11 working days now but no money has come to card back. I have written them several times on [protected]@oxigenwallet.com but there is no response. Further, I am trying to contact customer care no.[protected] from past 7 days but it is continuously coming busy. It seems as if this is a fake site. Please file a complaint against them and arrange to make refund of Rs 1224 at the earliest. Regards Nitish Lamba mb.-[protected]
              I had tried to load money twice (Rs 612+ Rs 612=Rs 1224) in oxigen
              wallet on 12.02.2015 via citibank and ICICI bank credit cards. The site
              showed some error and due to which the money got debited from my credit
              cards but were uploaded in the wallet. When I contacted customer care,
              they said maney will get back to your credit card account withing 7
              working days. Its been more than 11 working days now but no money has
              come to card back. I have written them several times on
              [protected]@oxigenwallet.com but there is no response. Further, I am trying to
              contact customer care no.[protected] from past 7 days but it is
              continuously coming busy. It seems as if this is a fake site. Please
              file a complaint against them and arrange to make refund of Rs 1224 at
              the earliest.

              Regards
              Nitish Lamba
              mb.-[protected]
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                S
                snaikane
                from Jamnagar, Gujarat
                Feb 26, 2015
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                Address: Wardha, Maharashtra

                R/Sir, I have recharged on my UNINOR mobile no. [protected], with Rs123 amount, with reference no.11624993 on dated[protected] at 07;20 pm around. Till now i have not received my recharge. So please arrange it, as soon as possible. Thank you
                Oxigen Services India customer support has been notified about the posted complaint.
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                  C
                  chowdary203
                  Feb 26, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  transaction id's
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  the above mentioned 4transactions are amount debited in my wallet but not credited in my merchant site or not refunded at the time of transaction i am getting transaction failed then i tried again 4times each time 500rs total 2000 debited in my account but not refunded until today i made that transaction on 23/2/2015.i tried to contact oxygen wallet customer care also but no one respond to that number i lost 100rs balance in my mobile i never seen worst customer support like oxygen wallet.
                  Oxigen Services India customer support has been notified about the posted complaint.
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                    K
                    Kailash Ladi
                    from Pune, Maharashtra
                    Feb 22, 2015
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                    Address: Pune, Maharashtra

                    on 16/2/2015 at 10:52 am I was tried to load 2000 rs it was failed and amount was Deducted my credit card .so please take necessary Action to refund or else send the transaction id I will forward to your merchant agent payu.in to get void receipt. And worst customer care they wont pickup only call charges is waste and time. email id [protected]@yahoo.in Mobile number :[protected]
                    Oxigen Services India customer support has been notified about the posted complaint.
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                      A
                      akshuviv
                      from Nagpur, Maharashtra
                      Feb 21, 2015
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                      Address: Mumbai City, Maharashtra

                      Dear Sir I had deposited 700 Rs in my wallet but it is not showing money got deducted from my atm card transiction No is MobApp3281706 I had mail 5 times at [protected]@oxigenwallet.com No one is rlying to mail and if call to your number they are holding my call for half hour then it get automatically disconnected
                      +1 photos
                      Oxigen Services India customer support has been notified about the posted complaint.
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                        D
                        dhrumilshah91
                        from Ahmedabad, Gujarat
                        Feb 19, 2015
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        Bookmyshow transaction was done and Oxigen Wallet was used for the payment, 2 out of 5 transactions failed but refund of that 2 transactions is still not done since a month. Transaction was carried out on 23rd Jan, 2015. Oxigen Wallet ID: [protected]
                        Complaint marked as Resolved 
                        Complaint has been resolved by oxigen wallet. Refund done in oxi cash. Thanks for the refund team. Please make sure it doesn't happen all the time.
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                          dhrumilshah91
                          from Ahmedabad, Gujarat
                          Feb 18, 2015
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Date of Transaction: 23rd Jan, 2014 Oxigen Wallet ID: +91 [protected] Email ID: [protected]@yahoo.com Issue: On 23rd January, 2015 I made 6 transactions out of which first 5 of them were paid via Oxigen Wallet (OxiCash). Now out of the first 5 transactions, first 2 of them were failed and each transaction was of amount 344/- Rs. For first 2 transactions my tickets were not done but amount was deducted from Oxigen Wallet. I raised a complaint at Oxigen Wallet & BookMyShow both, but still haven’t received the refund. Oxigen Wallet team says that they are waiting for confirmation from BookMyShow. So as discussed with the customer support of bookmyshow, I am attaching here by transaction history screenshot from date of transaction till date, also I am attaching PDFs of those 5 Transactions done via bookmyshow out of which first 2 failed. Can you please coordinate with Oxigen Wallet on high priority and give them confirmation about failed transactions so that they can refund me my total 688/- Rs. amount (344/- + 344/-).
                          Complaint marked as Resolved 
                          Complaint has been resolved by oxigen wallet. Refund done in oxi cash. Thanks for the refund team. Please make sure it doesn't happen all the time.
                          Oxigen Services India customer support has been notified about the posted complaint.
                          Feb 18, 2015
                          Updated by dhrumilshah91
                          Fraud callers are calling to ask card details for refund and they want each and every details of credit/debit card.
                          Feb 18, 2015
                          Updated by dhrumilshah91
                          FRAUD CALLERS NUMBERS:

                          [protected]

                          [protected]

                          [protected]

                          and a lot more...DON'T RECEIVE CALLS FROM THESE NUMBERS AND DON'T GIVE YOUR CREDIT/DEBIT CARD DETAILS TO THESE PEOPLE. THEY ARE FAKE.
                          sir meri wallate id no. [protected] hai aur email id Tomarhouse.[protected]@gmail.com hai maine 22-oct 2015 ki isme 350 aur 350 do baar balance load kiya lekin dono baar failed during verification errror aa gaya aur mere a/c se balance bhi kat gaya aur na wallate me balance load hua plz mera refund karaye
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                            S
                            supriyohbk
                            from Kolkata, West Bengal
                            Feb 17, 2015
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                            Address: Kolkata, West Bengal

                            I have tried to load money 2 times and both times the transaction completed by bank (sbi) but oxigen wallet transaction failed. And the money was deducted both time. Help me !!! please help me to get back my total rs.3968.66 . First transaction was rs 1984.33 date 12.2.2015...and second transaction was rs 1984.33 date 13.2.2015 Supriyo Majumder Mob: [protected] [protected]@gmail.com Transaction Ref No IG00PDOHQ1 for Rs.1984.33 on 12/02/2015 time:11:13:08 Your Transaction Ref No IG00PGBMF1 for Rs.1984.33 on 13/02/2015 time:09:29:26
                            Oxigen Services India customer support has been notified about the posted complaint.
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                              J
                              Jitu Bewaffa
                              from Dhaka, Bihar
                              Feb 16, 2015
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                              Address: Bankura, West Bengal

                              I'm trying to load Rs-500 to my wallet id-[protected] using sbi debit card.money deducted from my account. But oxigen showed transaction failed. Then I sms Help to help section no.[protected].then I'm called from +[protected] oxigen customer care. Asking everything about atm card details to refund my money Even pin no.why? So this oxigenwallet.com is a fraud site.
                              Oxigen Services India customer support has been notified about the posted complaint.
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                                Jitu Bewaffa
                                from Dhaka, Bihar
                                Feb 16, 2015
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                                Address: Bankura, West Bengal

                                I'm trying to load Rs-500 to my oxigen wallet using sbi debit card.money deducted from your account. ( BP-ATMSBI, 15/02/15 2:48 pm: Thank you for using your SBI Debit Card 459XXX0651 for a purchase worth Rs505 on POS 70007467 at PAYU MONEY GURGAON IN txn#[protected].) But oxigen showed transaction failed. Then I sms Help to help section no.[protected].I collected this no from oxigen site.then I'm called back from +[protected] oxigen customer care. Asking everything about atm card details to refund my money Even pin no.why? Is www.oxigenwallet.com fake site? Refund my money back.
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                                  Jitu Bewaffa
                                  from Dhaka, Bihar
                                  Feb 16, 2015
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                                  Address: Bankura, West Bengal

                                  I want to load Rs 500 to my oxigen wallet no.[protected] using sbi debit card.Bankers site showed transaction successful Txn#[protected]. So Rs 505 deducted from my account .But oxigen site showed transaction failed. I find nothing even in the history of my wallet about transaction.so plz refund my money back.Is oxigen a fraud site?
                                  Oxigen Services India customer support has been notified about the posted complaint.
                                  Oxigen is the biggest scam of e-commerce in India. I faced the same issue.
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                                    I
                                    iftekhar ali ansari
                                    from Bengaluru, Karnataka
                                    Feb 15, 2015
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                                    Address: Chittorgarh, Rajasthan

                                    today, i was recharge my mobile but recharge not completed and deduct 110 from my sbi netbanking account. detail transaction below Payment Status Invalid Attempt Transaction Status Recharge Request Reference Number 11470647 (Please note this for future communication**) Transaction ID Bank Transaction ID IG00PMUDI9 Transaction Time 15/02/2015 04:47:06 Operator Name IDEA Region Name RAJASTHAN Mobile Number [protected] Recharge Amount Rs.110 Contact Oxigen Customer Care at[protected]/126699/[protected] or mail at sbi.[protected]@myoxigen.com please refund my payment
                                    Oxigen Services India customer support has been notified about the posted complaint.
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                                      Abhishek Saxena
                                      from Kolkata, West Bengal
                                      Feb 14, 2015
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                                      Address: East Singhbhum, Jharkhand

                                      This is to report an unsuccessful transaction to load money in my Oxigen Wallet on 12-Feb-2015, 03:00 PM. I attempted to recharge by wallet balance by Rs. 135 (Total charge Rs 137.03) through ICICI Bank Netbanking however despite the said amount being deducted from my ICICI bank account, my wallet balance wasn't recharged. The failed transaction is also not visible in the History page however the Bank transaction reference number for the same is [protected] (Snapshot attached).
                                      Oxigen Services India customer support has been notified about the posted complaint.
                                      Same happend with me too brother but i dont understand why the consumer complaints are not able to take action I logged the report on 28 feb still i dint get any response from consumer complaints and oxigen if i try to call oxigen more then 15 minutes waited for call did not get any response
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                                        lvvivek44
                                        from chennai, Tamil Nadu
                                        Feb 12, 2015
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Today I was tried to load 2000 rs two times it is failed and amount got Deducted my account so totally 4080 rs close. so please take necessary Action to refund or else send the transaction id for these two Transactions I will forward to your merchant agent payu.in to get void receipt. And worst customer care they wont pickup only call charges is waste and time. please find the image of my bank debited details. Mobile number :[protected] Regards Vivek.s
                                        +1 photos
                                        Apr 21, 2016
                                        Complaint marked as Resolved 
                                        Oxigen Services India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 22, 2016
                                        Oxigen Services India Customer Care's response
                                        Hi Vivek,

                                        We are glad that your issue has been resolved. Happy to be of help!

                                        Thanks,

                                        Oxigen Wallet
                                        Verified Support
                                        Apr 22, 2016
                                        Oxigen Services India Customer Care's response
                                        Dear customer,


                                        We are happy to say that your problem is resolved.


                                        Regards:
                                        feedback Team.
                                        email id :[protected]@gmail.com
                                        did you got ur refund ? becz i am facing same problem
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