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OYO Rooms Complaints & Reviews

3.7
Last updated Mar 1, 2024
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OYO Rooms reviews & complaints page 328

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P
praneetsg
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rooms not available even after pre booking & paying in advance.

Website:oyorooms.com

It was 5th september when i along with my friends decided to visit Goa to spend some time with friends after long tiresome office routine.. just to avoid any last minute rush and ensure hotel booking we had pre- booked 2 rooms from OYO rooms booking ID (IGVY6589). booked and paid in advanced we were relaxed that everything is going gud.
5th morning we reached Goa, and hired a car for local travel, since all o[censored]s had earlier been...
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Amodvig
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad rooms, unclean linen

Website:Www.oyorooms.com

The claims that the Rooms are clean and fresh linen is provided is a tall claims beyond the Control of OYO management! Ther was no wifi Room was smelling of tobacco The bed linen was used!!! Unclean. OYO need to pay attention. To quality will PERISH!...
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M
maneeshdatta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

First confirming and then cancelling the booking with no info provided

Address:Gurgaon, Haryana
Website:www.oyorooms.com

I had got a booking done with OYO rooms between 5th oct 2015 to 9 oct 2015 for 02 rooms. I was provided with a confirmation sms and given an booking id KMEI142, with payments to be made at the time of checkin. i even confirmed it with the hotel and the hotel confirmed and they confirmed me the booking(done by Mr. Praladh singh, front office manager ) of hotel keshv ahemadabad. To my shock when i contacted OYO rooms to recheck my hotel booking,...
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J
joginder valecha
from Delhi, Delhi
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Related oyo money

Address:Gurgaon, Haryana
Website:Www.oyoroooms.cok

Hlo sir my contact no is [protected]. i have money in my oyo money a/c 37200 . I raise this money by your invite & earn program I invite my all of friend and invite them all my relative ... Now you update your app and now i am booked and my money not deduct only 25 % deduct .this is not fair .i marketing to uour oyo rooms as indirect way .and u gave me reward like this......
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P
pravinshete
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong/Fake commitment & confirmation about booking & pay

Address:Gurgaon, Haryana
Website:www.oyorooms.com

Booking No-DQNF9712, DT-16th Sept.-15 This complain is about the false confirmation from Oyo booking team. Initial above order was booked for amount-9712 INR with discount for booking from 23rd to 26th. While booking of order, we have re-confirmed with OYO for early check-in & late checkout by 5 pm on 26th as per our requirement. Oyo has assured about the late checkout by 5pm with additional pay of 25% per day rental charges what is been...
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A
ajs1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking was made on 19/08/15, for accomodation for 1st to 4th Oct...gets cancelled on 29th Sept'15...just a day before arrival

Address:New Delhi, Delhi
Website:oyorooms.com

OYO rooms sucks big time...don't bother booking through them, I had placed a booking with them through Goibibo on 19th August for 1st-4th Oct and today they are telling me that they cant confirm my booking (Booking ID: HTLYJQS6B5). Instead of cancelling it because of their inefficiency in proving the accommodation, they are sending me a mail stating "Your OYO Rooms booking PATY5902 at OYO Rooms has been cancelled on your request". Just...
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Y
yogeshjasra
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Froud

Address:Chandigarh, Punjab
Website:www.oyorooms.com/

I have booked a room through oyo rooms in Chandigarh near to my test center. my test center is in sector 26 saint Kabir school so i booked my room in sector 7 which is quite near to test center. I booked my room 3-4 days previous to my test even after receiving proper confirmation mails from oyo rooms i call their office for proper confirmation. But when i reached the hotel they said we don't have any vacant room so their shift my room to...
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R
Raj@3350
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not refund

Address:New Delhi, Delhi
Website:www.oyorooms.com/

मैंने महिपालपुर(Delhi) में एक रूम्स बुक था उसका बुकिंग QPAF6738 हैं और उसका रेंट १२९८ भी पेड कर दिया था लेकिन जब में होटल पहुँचा तो उन्होंने मुझसे होटल का रेंट जो १२९८ था वो माँगा तो...
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ashish.khattar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad experience - hotel star palace andheri mumbai

Address:Gurgaon, Haryana
Website:www.oyorooms.com

I had a very bad experience with oyo rooms hotel star palace andheri east mumbai. Booking ID AGNQ7328
On checking in, they said they have no room available, and they shifted me to some another pathetic hotel Sai Residency, in a slum area nearby. Since it was late night, I had no choice but to spend a night there. This room size was so small, can't imagine..they wifi signal quality very poor, they denied to provide breakfast, the...
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C
Cuet_mickey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After rooms booked, payment made, denied after 3 days that there room is already booked.

Address:New Delhi, Delhi
Website:Www.oyorooms.com

Respected sir
I vaibhav gupta from delhi has booked 2 rooms in jim corbett, hotel jukasu manu maharani thru oyo rooms app on tuesday evening.As we are 2 couples so we made booking for 2 nights 3 days (Oct 2 - oct 4) for total amount 11196 / - inr.
The room availablity was there and we got the confirmation through app that we have successfully booked the room.On wednesday early morning i paid the amount using my hdfc debit card...
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D
devverma09
from Bhubaneshwar, Odisha
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Oyo money related

Website:www.oyo.com

Hello sir, I am devendra kumar verma, I use oyo rooms app. You had given an offer that for every oyo room app registration using referal code rs 200 will be added to oyo money which we can use for further bookings. You have not mentioned any terms and condition for oyo money when offer was given. I have advertised your app to my freinds and family members and got oyo money of rs.20, 000. Now suddenly you have given terms and conditions that...
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S
sanchit madan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money wrongly deducted from Paytm wallet

Address:New Delhi, Delhi

I had booked a room at The mall Shimla for 2 days booking ID RZNB0783. The total amount payable being Rs. 5800 of which 3900 was to be deducted from Oyo referral money and 1900 to be paid separately. However, while making the payment 3900 got deducted from my Paytm wallet and 3900 from Oyo wallet and still amount payable remained 1900. I immediately cancelled the booking and talked to Oyo exec who told me that refund has been made of the...
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S
singhhp1069
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Process

Address:New Delhi, Delhi

I have booked a room paid 2750/- for two people before 3 hr of checkin.
and When i checked in only one person has ID card and they denied to enter in the hotel, And I have called 7 Times to Oyo but no once responded, and Finally I have cancelled the room via App.
And i the morning I have said how can i get refund, they denied to give refund and saying you have to cancel it before 24 hrs.
How it could be possible if i...
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T
Tulika anand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uodt1407

Address:Jaipur, Rajasthan

As easy is the booking from OYO the more difficult is to convince the hotel staff regarding the booking done by OYO. I have booked one room for my spouse interview in jaipur thru oyo. we had to check in early since interview was at 10. We made request to hotel as well as OYO and was ready to pay for the early check in amount but when we reached hotel the manager made us to wait for half an hour to get the check in done. then he asked for...
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M
mappy
from Shamli, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of referral money

To be very honest...Oyo rooms is the worst app I've seen in my life... with lots of hard work I earned around 7500 rs on Oyo which u made 0 accidentally...u told me to reinstall the app with same details promising that I would get my money back...on the contrary I didnt get my money back...now u made an excuse dt i didn't enter the same details again. U people don't even have a system which can check the past details of a phone...
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R
reetu singh
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service Maniram Palace

Address:Agra, Uttar Pradesh

Hi Team, This is regarding one of your hotel- Mani Ram Palace, Fatehabad Road, Agra booking from 4th Sep to 7th Sep 2015. There are so many bad experiences I had during these days for which I will never come to this hotel nor even will prefer, such a disguisting facilities and quality of things used- 1. The moment I entered the Hotel corridor, it had bad smell all around and a bit in the room as well. 2. I ordered food which was...
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Sunil Singla 88
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality of food

My name is Mr. Parveen I have booked Bandar court hotel by oyo rooms. They provided us bad quality of food. And they gave our rooms to other peoples. That rooms so cunjested . Please take reasonable action. My mobile number is [protected]...
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Devendra Babu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:Hyderabad, Andhra Pradesh

We booked a room for 29th Aug 2015 in Hyderabad. We got confirmation through mail, call and message. When we contacted the reception for directions to hotel, they said there is no availability of rooms. We were suggested to call OYO customer care but no response from them. We request a refund. My mail id is [protected]@gmail.com....
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A
alpnalok
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Tax Invoice against Payment

Address:Jaipur, Rajasthan

Dear Account/Finance Dept. Inspite of giving so many reminders via mail/telephonically Oyo rooms are unable to provide valid bills with Please provide valid TAX bill with invoice no. for payment received against rooms stay in the Month of July-2015 & Aug-2015. They are neutral till 26aug15 & no reply received. Awaiting reply with tax invoice....
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Dimensions Infinity
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises

Address:New Delhi, Delhi

They said the hotel is having wifi and other facilities but nothing they have their photos showed somethingand there the room is different and also the hotel people gave us a worst room and other rooms are good and asked hotel people why did u gave me, since u booked in oyo rooms we alloted oyo only that kind of rooms since they said no problem with the quality and he was rude, .to say ''HUM KO OYO NAHI CHAHIYE HAMRA REGULAR GAENT BOOKING...
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