OYO Rooms Complaints & Reviews

My booking ID is ZVCQ0214. I booked through Oyo rooms for one day stay on 21st Nov 2015 and cancelled before 24 hours to the check in time. But I still did not get any money in my account. In the past 25 days, I have called more than 100 times and sent you more than 5 e-mails. Every time I get the same reply that it is has already been processed and it will get credited in next 48 hours. I contacted my bank and mobikwik wallet and they are...

I had booked two OYO rooms for two days and two nights via make my trip in Shimla on Sept 25th, 2015. My MakeMyTrip Booking ID was NH[protected]. The booking was of the same day. When I reached Shimla, I tried to reach to my hotel as per the directions given in the confirmation mail from MakeMyTrip but was unable to reach there as I was not aware of the routes in Shimla. So, I called the contact provided to me in the booking confirmation...

We booked two rooms from OYO Rooms Esplanade. It turned out to be an hotel named N. S. International at 14 Rafi Ahmed Kidwai Road, near Maulana Azad College, Taltala, Kolkata, 700013. The location is different from what is advertised by Oyo rooms. The rooms were filthy and there was no hot water shower in evening. We woke up seeing cockroaches running around in the rooms and killed several by ourselves....

Please see how the OYOROOMS harassing me. They will copy and paste their standard response when you ask for any status. When you call them they will not respond properly. I am fed up with their attitude. Advise noone to book through them. Hi Pankaj, This is to inform you that I have forwarded your request to the relevant team. They will do the needful. Please feel free to contact me by sending response on [protected]@oyorooms.com,...

This is Sheo kumar singh. I booked a hotel in OYOROOOMS . Booking No. - JEHY6534. I paid the whole payment of Rs. 2209 to OYO. But, when I reached the booked HOTEL PRAMOD CONVENTION & CLUB RESORT at 11:43 PM, 11/12/2015, they rejected with the OYO booking and said that they have broke the agreement with OYO ROOMS. I was totally tired and I had no option at that time (11:43 PM Night ), then i stayed for the night and in the very next morning,...

Hi, My booking ID is TGCK6071. I booked through Oyo rooms on 29th Nov 2015 and cancelled the same day my booking. But I still did not get any money in my account. In the past 20 days, I have called more than 100 times and every time I get different reply. First They were saying that oyo will not refund the money. Then I talked to them about money then they said that it is being processed. Now oyo is saying that on 10th of December 2015,...

BOOKING ID - HUCW5041 Below is the mail which I have sent to their ID - [protected]@oyorooms.com I have booked a room for 3 on Dec 14, 2015 afternoon and made a prepaid payment through OYO app. For which I have received the confirmation message that my booking has been confirmed. After that I planned my trip accordingly. Now after 2 days, I receive a message from your side stating "Your booking has been updated/changed to a different...

I reserved OYO Rooms cosmopolitan club with booking number SCHV2314 for 3 days (8th Dec till 9th Dec) 4 Rooms 12 Guests. Hotel Royal9 did not honour the booking and said they responded back to OYO regarding the cancellation but when called help desk they said they processed the refund of part payment of 9000 paid. I called help desk almost 9 times as I did not receive my refund. Finally today 18Dec2015 at 1 AM IST I patiently hear to the...

I did two bookings (HLRD0167 & KYMU7862) using the code OYOPAYTM, Ideally I should have received 40% cashback in my paytm account after checking out. But, I didn't received anything. On inquiring, telecaller of oyo said, I should have paid through paytm wallet. However, I booked the rooms after confirmation from the telecallers that I can pay at hotel while using the said coupon code. Both the telecallers said yes, none of them said that,...

Dear Dhiraj Gome, Your booking at OYO Rooms Bhopal Malviya Nagar New Market is confirmed. Booking No: YMQW5473 Check-in: 17-Dec-2015 at 12:00 PM Check-out: 23-Dec-2015 at 11:00 AM No. of rooms: 1 Hotel name: Hotel Shree Palace Address: 135 opposite Patrakar Bhawan, New Market, malviya nagar, Bhopal Map link: http://bit.ly/BHO002 For help, call [protected], but the oyo rooms n hotel person has denied availability of room, that...

Hi, My name is Kartik Abbi, on 8th of December had made 2 booking's for my upcoming trip one for my parents to Amritsar & mine to Bangalore. I had made the booking and selected pay at hotel. Amritsar is from 23rd to 25th - THGB5723 Bangalore is from 24th to 27th - LXGP8031 Today on 16th December, I received a SMS stating, that i need to make the payment against the booking id: THGB5723 in next 24 hours else it would be cancelled....

Hi, I stayed with oyo rooms in Hotel Royal Inn city center Gwalior and Hotel Shurbi Naya Bazar Gwalior for 2 days in each of these mention properties. Hotel receptionists refused to provide the Invoice for stay, they suggested me to ask oyo to send Invoice and OYO will send the Invoice directly to you on mail. I applied the same process and OYO sent a Pdf file on the name of Invoice which has only my staying details and amount i paid...

Hotel Deccan Royaale, JM road, Shivaji Nagar Pune. Booking no. TUIY5186, 10- 13 Dec 2015. While amount was paid, but suddenly the hotel staff announced that OYO had cancelled booking. It was a really traumatic experience. After a lot of negotiation, the matter was set right. I learnt afterwards that OYO routinely harasses genuine customers. Wonder whether there is some collusion between hotel staff and OYO to dupe people. To me OYO seems...

My Company booked the Hotel 7 flag international (Oyo rooms) But hotel was very dirty, staff was not supporting at all, they have specific timing for breakfast & i have asked them to give me before 10 mins & they don't allow me for that, when i said this is not the way to talk to guest then the guy was in reception said do whatever you want will not give you. Is this the service of Oyo Rooms??? Pathetic service, make to improve ......

I tried making a booking on 21st Nov for 2 rooms in Ahemdabad and the transaction got declined, however the payment got processed from my account. Speaking to the customer care I confirmed that they did not get the money and booking was not made. I made another booking and the transaction was accepted. Now i am charged for 2 bookings where as i utilized only 1. I spoke to the customer care guys, after investigation i was promised on the 7th...

I booked a hotel through OYO rooms and paid all in advance. Now they are not refunding the money. See my last email Dear Sakti We are your esteemed customer and OYO rooms is quite popular in my corporate office and friend circles. This was my personal booking and I paid you advance. While booking the hotel through you, we checked your booking policy which was 100% refund. I am attaching the guest policy and printout of booking window...

I booked a room in jaisalmer for 27th december. However the plan cancelled. Before cancellation I called the support asking if there will be any cancellation charges or not. one of the executives told me to cancel and assured me that the money will be refunded. after cancellation to check when they will refund my money I called again and another one told me it will not get refunded due to property known issue. While booking I did not get...

It is very upsetting and frustrating the way OYO room has reacted. I had to cancel a booking due to some reason, 20 days in advance. The administration confirmed that the refund would be processed. We have exchanged over 20 mails all of which seem to be written by a pre-recorded system. Have called them around 5-8 times. Everytime they take my account details and I patiently hope that I'll get my money back. Yet nothing happens. Please...

I have booked two rooms using OYO app. The booking was for 12th Dec, 2015 which was done on 7th Dec, 2015. Booking no. was VHAN0149 and the booking was made in Hotel Rockland, Jaipur. According to the terms of OYO rooms, we had the booking till 11 am of next day but at the time of check in, the hotel staff asked us to vacate the room at 8 am as they have already taken the early booking on the following day. Even after agreeing on that note,...

I have cancel my trip and cancel my booking now 15 day is gone i have try so many call nd mail but righ now i dont recived my refund very bad service plz no one try this i dont want to some one suffering the same problum which one i have suffer From oyo room...