OYO Rooms Complaints & Reviews

I had booked a room in Pai Vista on KR Road in Banashankari 2nd Stage in Bangalore for Dec 6 & 7, 2015 via OYO Rooms. The room was confirmed while booking. Oyo also called me multiple times to confirm the booking including the day of check-in which is Dec 6. When I showed up at the hotel at the time of check-in at noon, the hotel manager told that all the rooms are booked for that day and none are available. He also mentioned that they...

First time i booked Room through OYO. The Hotel Manager sayes that we have no tieup with Oyo. I surprized because i allready paid amount through OYO. AT 10:30 PM night i Feel Cheated From OYO. My BOOKING ID: MPRQ7083. Me with my 2 years old daughter and wife @ 11 pm night walked away from hotel for searching a New room in other Hotel. I am very much depressed. Do not book hotel through OYO i don't want any other family suffer like my Family...

Hi,

Just back from my vacation in Goa. Thanks to poor service at Oyo Rooms, it was a great disappointment. I made a severe mistake by choosing OYO over other rooms.

I stayed in Orchid De Goa Luxury Rooms in Calangute, Goa. I booked the room for three days and following are the issues I faced in these three days.

1) Problem: No Geyser in rooms.
Response from Manager: You may not get Hot...

Yesterday i have confirmed about my buking frm chennai and OYO people confIRMED by buking...i reached by flight to delhi and when i reached hotel they declined my check in stating rooms are not availabe i showed my buking they asked me to go out and check oyo...i called oyo they sumhow arranged sum odr hotel which was 10 km frm that place i went there...they have told me that they stopped business wid oyo... I was helpless...furstated...agitated...finally...

I booked a hotel through oyo rooms in advance 2 months. On dated 12-12-15when i going to check in the hotel they told me you booking has been cancelled. That day was my marriage anniversary day, very important day for me. Actually the day was very bad day. Me & my wife was very upset. Without my information they cancelled the booking....

OYO is a cheat organisation. I am a frequent traveller and sometimes cross cities at night so need an accommodation that is best suited with my budget. I had booked with OYO many times in the past but it has never been so aggravating or frustrating. I made a booking with OYO on 25th Nov around 3PM for the same day check in but as I was travelling, due to traffic I reached the property around 11PM-11:30PM. I was not allowed to check in as...

Had booked a3 star hotel room at porvorim goa 3 weeks in advance.our booking was confirmed.however 4 days prior to our trip we received a call from oyo stating that the hotel is being renovated and our booking has been shifted to a similar property nearby.However we were shocked wen we found online that they hav shifted us to a 1 star hotel.I refused to accept it and cancelled my booking on 21st Nov 2015.I haven't received my refund yet inspire...

Hi Guys, i have worst experience from OyO and their team and also Hotel planet residency. i have booked for the hotel yesterday and we got confirmation it booked and confirmed. after going their at 6:30 pm hotel guys say it is not booked and i called OYO guys and they said they will call back in 10 mins at 6:30 pm At 7.00 pm i called again they said will get your call soon already team is working on that. again i called again...

Had stayed in Oyo property which is marked as premiere in Ahmedabad at lal darwaja... The hotel is a budget hotel n oyo mentioned that the property had power backup but I had to suffer along with my husband n 4 years old son as power went off n in a suffocated room we had to spend two hours... Their premier room doesn't have power backup... I[censored] need proof check my call to u at 3:00a.m requesting for help which never came. Attached file shows...

Hi, I had made 2 booking and below are the booking reference nos: DFZT2839 & ZPTQ5839 on 08 Oct 2015 While making the booking and also while making the payment the T&C clearly stated that I can cancel the booking 24 hours prior to the check-in time. However when I called today to cancel the booking, the OYO team in not ready to refund the money stating some Goa policy which doesn't allow them to refund any money. It is very strange and absolutely...

Hi, My cancellation refund for booking ID QBUW5431 & XKGD2357 close 12700/- is still pending with OYO rooms after several emails and calls they simply drag the matter and only assure to resolve the issue but does not transfer the money back. They claim to be the best Hotel booking App, but when it comes to after sales service they lack business ethics. I have so far written 20 plus emails and so many calls wasting all my time...

We had booked 4 double rooms through OYO for our stay at varanasi from 2-5 December 2015 on 1st October 2015 and received confirmation of the booking at Hotel Lara India. Again OYO confirmed our booking on 2nd December 2015 through email. However, on contacting Hotel Lara India on board train on 1st December, they said that there is no such booking, however, they would accommodate us. On reaching Hotel at 9 p.m. on 2nd December 2015, the...

I had booked a hotel room under booking Id RIQK 4056 dated[protected]. Subsequently I had to cancel this booking on[protected]. The refund for this cancellation is yet to reach me. I have sent several email and have contacted them on their helpline several times but each time I am told that the refund is processed and will be credited in my account in 3 to 4 working days.Last Saturday was told that the amount would be credited for sure on...

I have a booking on 25nov and pay by online netbanking then some few time I will cancel my booking but m not receive my money-back pls refund my money...

I have booked the hotel from 5- dec till 17 dec 2015 in Karol Bagh delhi (Hotel Ashoka International), i have paid advance from the debit card all the amount, but now on 8 dec 2015, they told me (the hotel staff) that u should vacant the room as oyo has checked you out from there list. After listening the argue i tired many times calling the oyo rooms but of no use, out o[censored]nlimited times only one time i get the chance to speak to the executive...

I am one of the regular customers of oyo rooms due to its good hospitality but I'm afraid this is no more the case. I had booked a room for two days. I checked in at 1:00 pm on 8th December but due to a family emergency I had to leave the next day early morning.I needed to cancelled my booking for the next day. I called up the Oyo rooms customer service and informed them well in advance, that is, more than 16 hours before but they refused...

It has been more than 2 months and have not received the refund amount back even after providing the new account details. After 4-5 days they provide the UTR # but have checked with the bank and does not find such transaction. I am really fed up for requesting to pay the refund amount. I just want to know from oyo team whether they are interested in refunding the amount or not ???????????????? Can anyone help me in this. My booking...

I recently went to Darjeeling where the hotel was not provided, after standing in the open for hours together we were provided a room in some other hotel. That property treated us like dogs. Never book through OYO unless you want to be cheated and insulted. Today my wife and daughter reached Bangalore and are facing the same ordeal, either you wait in the OYO phone line queue (understandable) or you conveyed that situation is not within...

I had booked a room thtough oyo 15 minutes ago money has been debited from my account and after that it is shown as failed transaction my email is is [protected]@gmail.com, mobile num [protected] money debited is 3703 date of booking[protected]:10am thru my ing vysya bank account...

I have booked one roon for 2 guest yesterday at oyo for hotel sapphire no nagar bhopal . And found that oyo had tied up with such a hotels having illiterate staff n uncultured . Asking me a marrige certificate for stay with my guest refused to giving a room. I highly disappointed n will not suggest any of my friend for using such company for spoiling their vacations....