OYO Rooms Complaints & Reviews

My Booking Id is ICBP8453 in Hotel La Fontana from 25th Dec to 27th Dec Please find below the points - 1. Hotel La Fontana staff asking for Original Id proof to be submitted to them. Upon asking they said this is how in goa. This was never conveyed to me via OYO room customer care 2. No WIFI in Room as indicated while booking 3. No Parking facility as indicated while booking 4. AC not working 5. No mini Fidge in room as indicated...

Hi I had three bookings CNMO2498, FJUO6423 and EKFY6437 from 12 Dec 2015 to 15 Dec 2015. I went to see the room on 11 Dec 15 however the hotel manager refused to show me any rooms saying that my bookings have come through OYO so they are not going to entertain. I had confrontation with him on this and as a result I had to cancel all my bookings from 12 Dec 2015 to 15 Dec 2015 and look for another place instead of staying at such a place...

I booked room in Oyo, ameerpet.I went there at 2 pm.they told they have no rooms .called Oyo.they allotted hotel tanisha.I went there at 2.30pm.same repeated there.they told to call Oyo as there is no room.again I called Oyo. They allotted athidi inn.because of traffic, because we dont know city it was almost 8 pm to find hotel athidi.there again they told that room is not available.again I called Oyo.then they sent email to athidi at 9 pm.then...

I had booked oyo rooms for my visit to Agra. the room did not match the Oyo standards. In fact it was working like a night shelter. the third bed I was a piece was a piece of packing material. When I shouted and did not accept the piece then I was given a broken mattress which had lot of dirt on it. There was no wifi in the room. No mirror in the washroom the call center was of no help. even after many promises I was forced to stay there...

I booked two rooms on 05/12/2015 with booking number FWEC5943 and FCSW6541. I have made the advance payment for the rooms via paytm of INR 2794. On reaching the hotel I came to know that they haven’t accept any booking for me and they can’t accommodate my guests. I cross checked with Oyo customer care, they assured me that I will get a room in same property. After few mins I received a email that says my hotel property have been changed...

Dear Team, This is with regard to my recent booking of Oyo Rooms from WWW.OYOROOMS.COM website. I booked a room in Shimla for 2 nights because the hotel mentioned on the website was good. To my surprise, when I received the booking confirmation mail after the full payment, hotel name which was mentioned in the email was a third class hotel (just a lodge infact). It is very disappointing to get such bad hotel rooms at such high cost...

I stayed at OYO premium rooms at Hotel Kens, Sri Nagar colony, Banjara Hills, Hyderabadfrom 19-Dec-2015 to 21-Dec-2015. On 20th I ordered to clean my room post which I missed my imported Liquor bottle and a power adapter. I complained at OYO customer care as well as in Hotel but no update so far. Disappointed with the response they give. It's worst hotel I have experienced, right from staff to security at the hotel....

Hi Team, I had booked room for my parents near Hazarat Nizamuddin station in hotel City Center inn from your customer care and they said that rooms were very nice with good ambience but I faced several issues and highly unsatisfied with your service the following issues which I had faced are: The contact details which was given in message which OYO room send to us was wrong . After calling 10 times to customer care and getting assurance...

I am yet to get the refund for my booking Number “NZLI 2409”, which I had to cancel due to wrong date of checking given in my booking confirmation. I had requested for date of check in as 10/12/2015, whereas the same was wrongly put as 15/12/2015, may be due to connectivity issue., which was immediately communicated to customer service team of OYO. This led to lot of inconvenience to me and I had to book fresh again thru OYO, which costed...

I booked a room with booking id TLQD4739 on 21st Dec 2015 using the code OYOLA and paid the charges of the hotel via ola money option before checking out on 22nd Dec 2015. It has been more than 24 hours, as I write this complain but I still haven't received the cashback worse there is no communication in this regard from OYO rooms to pacify the concern...

My booking Id is-[protected].Booked oyo room from clear trip.They have taken my booking for Maya international but when reached there booking was not confirmed. They shifted me to other hotel with lower tariff. Paid for one day but hotel people asked extra charge of 500/- for early check in. When called oyo executive were very rude. Disappointed....

Oyo website was reflecting the availability of rooms in the hotel Stay By the way n in actual none rooms were available. I had done the bookings, the amount of 2298 was transacted by me, later I came to know there weren't any rooms available when I called the property manager. I was forced to make a cancellation of the stay where in actual oyo website had done a fraud by reflecting the availability of rooms n haven't yet refunded my amount...

Tried to book premium room through app 2 days in advance and kept getting mesaage - there is something wrong and transaction can't be processed this time. However in 10 mins got a call from bank whether I used my debit card and subsequently card was charged for the room rate, yet havent seen any booking in 'my booking' in the app. Called customer care and guy said room is booked for today's date!!! I requested to change the date, which...

Made a booking in oyo rooms oyo premium iskcon vrindavan four months ago and made a payment through oyo wallet talked with hotelier that booking is confrimed today recieved a call from oyo rooms that they recieved a mail from hotel saying that payment made from oyo wallet cannot b entertained.and booking will be cancelled, at the same time i talked with the hotel reception they are saying that we didnt sent any mail to oyo rooms like this...

My name is James Joseph. My booking id is FOZQ2098. I booked for a room at hotel Sol Beso mandrem from 19-22 December 2015. I personally called and enquired about the room to the property directly and the management of the property answered to my question that the rooms for the dates which I booked was already full. Due to inconvenience caused from Oyo rooms I was forced to cancel the room. The refund of rupees 44992 was not credited to my...

My self Mohd.Idris Pipadwala, Age: 31 Male, Ahmedabad.

I've booked one room for 2 persons check in date 28 Nov- check out date 29 Nov 2015 at Kalubha Road, Bhavnagar. Paid Rs. 999 through mobikwik wallet.

Then I cancelled the same booking on dated 26 November 2015, but still today I didn't get any refund amount from their side.

Tried many calls, but no positive result.

My...

This people/business/company upgraded my bookings without intimation so I cancelled the booking now they are not replying my emails for refund....

Hi OYO, I had blocked a room at Rock Regency Ahmadabad on 19th and got a conformation that the rooms are blocked, but on arrival at the hotel we were denied the rooms stating the reason that we don't have rooms available. But when asked if we want to book rooms directly and not the one that we have blocked through OYO, the hotel staff was more than happy to give us the rooms but the charge would be twice that we were assured through...

I, had booked a room in Bangalore on OYO (Booking no: HOYD4078, Hotel Park Inn) for me and my wife on 15th Dec 2015 for a check-in date of 20th Dec 2015. I would like to put forth the following harrowing experience I had: After reaching the hotel at around 2:30pm, the receptionist told me to wait for sometime and called someone from OYO and told them that all the rooms are filled and no rooms are available. She failed to inform me the...

Hi, I had booked a room from Oyo and I opted for the pre payment option. Their payment gateway redirected me to the bank, I paid and came back but the front end showed Transaction not completed. So I thought something went wrong and tried to do the payment again. Then realized that they are not doing the front end check for transaction and actually the payment was deducted twice from the bank (Rs 4792 x 2). I immediately called the customer...