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OYO Rooms Complaints & Reviews

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Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 50

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S
Srinivas Rao C
Aug 23, 2022
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Cheating customers

I had a booking for my stay at 79382 Anu Grand, Visakhapatnam on[protected]. The tariff was mentioned in booking site was Rs. 726/-. I confirmed the booking by paying 50% payment. But when I reached hotel they said the room tariff is of 1, 500/- (who will provide for 726/-) you can talk to the call center, we can’t give you the accommodation.
After the argument, they have agreed to provide the room by paying the extra amount of 1,...
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u.anil96
Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund due to overbooking has not been processed

I made a booking for 5 days from 16th July to 21st July and pre-paid via Google pay to avoid any hassles. On 16th July after confirming multiple times with the hotel about availability, OYO could not give me the room because they overbooked it. As I was not happy with the alternative options they provided I asked for a refund. I then had to scramble to find a different place to stay on my own while I was traveling to Bangalore. On 16th July...
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prakash sellathurai
Aug 22, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievances against Oyo flagship service apartment

I prebooked and paid the entire money through Oyo app with booking I'd : ZDAU3650. But on the booked day, hotel manger made fake check in from my name and checked out the same day. As I saw the change in status in Oyo app I inquired the hotel manger he felt no remorse and told me to ask refund on Oyo. I didn't received my refund from oyo...
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rjsen01
Aug 22, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance against OYO hotel 78904 Esplanade Kolkata (bad staff behaviour) need to remove from oyo also hotel World

Grevence against OYO hotel 78904 Esplanade Kolkata (bad staff behaviour) need to remove from oyo also hotel World with complaint against oyo customer support executive for misguided me after the incident...

I would like to know the answer to what happened to me tomorrow.
Even though there was an express of him first in my life which I still can't accept to say.

The biggest thing is that I didn't know that...
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Aman Raj Sharma
from Pune, Maharashtra
Aug 22, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not reflected to original payment source Credit Card - Booking ID MB8P1325

I had booked OYO rooms for 4 nights, from 21/09/22 to 25/09/22 to Jaipur. Booking was done on 20th August 2022 with booking ID MB8P1325 and I have Paid them Rs. 2592 through Credit Card. But when I called to the hotel the hotel for confirmation, the hotel guy/owner told I will not accept the booking we have closed working/associated with OYO. I had to cancel the booking within 10minutes of booking. When I tried to call OYO Customer Care for...
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M
manas_1997
Aug 22, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service is not providing me any satisfactory resolution

Booking Id : IRJP0752
When I reached at the hotel so horrific experience I had.
1. Toilet commod seat was broken.
2.washroom was so dirty.
3. No Drinking water provided.
4. No bedsheet/blanket was provided.
5. No TV, No AC nothing was there in that room.
6. Because of all above reasons I forced to left that hotel and shifted to another hotel.

I reached out to receptionist 10times...
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Parsuram Suman
Aug 22, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
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Application for the refund of my amount

I booked a oyo The hotel The origin in rajeev gandhi nagar kota raj and i booked online qnd payment was done but when i reached at hotel staff denied to checkin and say rooms are sold out oyo does not provide any support or my booking amount was not refund till now so plz refund my money...
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R
Rohit111102
Aug 21, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refuse to check in

Hey today i book the hotel from oyo app when i go to the hotel receptionist told me to wait and after that he told me all the rooms are full sorry so I want my full refund back and take action against the property also and i have try many times customer support of oyo for this help but a female executive hold me for 2 hours and just make fun of me on the call not taking proper concerns just put the customer on hold very rude behaviour booking...
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Krishnam Dhawan
Aug 21, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Payment made but booking not confirmed

I have made a payment for stay in Oyo but booking not confirmed.
My contact number is [protected]...
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M
m6553k
Aug 21, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
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Extra charges taken by hotel and very unhygienic room

Oyo 26817 gks residency btm layout 2nd stage near bangalore.
Room booking date :21/08/2022-22/08/2022
We booked room for three members (Gents).in oyo there were two option has given to us one is pay at hotel whose charges rs1219 and second one is pay online rs 976, then we chose to pay at hotel. After coming to hotel we asked hotel manager for room then they said us oyo pay only 30% of money to us that's the reason we will...
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Vasanthi 123
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against oyo refund policy in fact oyo deceit

Address:Oyo rooms gurugaon haryana
Website:Oyorooms.com

I booked oyo rooms for my family on 15th February, 2022 for staying few days in Delhi...but on the same day i cancelled the booking due to some personal issue. On oyo website it showed like refund has been initiated, wait for 7 to 14 working days...after few days i realized it's not gonna happen so went on to call oyo customer care repeatedly...they were like wait for few days ... i got tired calling them again n again...on one fine day i...
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A
Ajit918
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OYO Hotel Rama Palace Charged Double Money illegal

Address:Maharashtra Nashik Panchavati oyo Hotel Rama Palace

I am social worker Ajit Chauhan, contact [protected], address Dahisar, a resident of Mumbai.
I had gone to Nashik Panchavati with my wife for darshan on 19th August 2022.
I had already booked Capital O 41327 Hotel Rama Palace in Nashik Panchavati through OYO Apps for One Night Stay for date[protected] and paid its full payment Rs 784 online.
Booking Detail ID : DMMD8671

When I went to check-in at...
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M
Manyam Srinivas
from Faridabad, Haryana
Aug 21, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Not yet refunded

I made 2 hotel bookings for the date 14-08-22.I got a call from hotel and they told me, due to some issue your booking was cancelled.so after that I called to customer care and asked to refund my amount.Many time i called to customer care.They put me on hold for more time and finally they disconnected my call.Really iam very much frustrated with Oyo customer care behaviour.Please refund my amount.
My booking Id was:P57R5715 & I55Y0247...
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S
suja.mondal
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo 73460 the rest denied to check in

Check in they simply denied my booking confirmed that booking ID is not generated yet at hotel.I have already made payment of 1276/- amt kindly refund my amount as soon as possible. This type of incident is the first time that is happened to me and I am really unhappy and frustrated with this situation because it already happened prestigious issue with my family.
Contact me [protected]/[protected]
Email-suja.[protected]@gmail.combr...
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kannu2000
from Ghaziabad, Uttar Pradesh
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel staff behavior

Hi
so i visited this hotel on 15th aug firstly i have paid all the booking amount prior then i entered in oyo. so receptionist said that sir you have to pay room upgrade charges because we do not let you in because booking amount was 532 something after apply discount coupons so she added 600 room upgrade charges after half an hour argument then i called oyo you cam check the call recording from [protected] this number, where i didn't...
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ABDUL SHEIKH
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund services is not done

I have booked a room for two on 6th august (saturday) at hotel church view but as i reached there they were full and no rooms were available there, so i called oyo's customer care number +91 [protected] the customer care executive first talked to the hotel manager to confirm about the rooms and then they tried to shift me to different place but no rooms were available at anyother places so they told me they cancelled the booking and they'll...
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MDua
from Ludhiana, Punjab
Aug 20, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Invoices and not responding

I stayed 3 days in different hotels after 1st day asked for the invoice they said trying to share but dur to some issue not able to mail it and after that day i tried many times and call disconnect get connected also they said they will arrange a call on 15 minutes but didn't recieved any call and i am not able to get any invoices...
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Shrikant Iyer
from Mumbai, Maharashtra
Aug 20, 2022
Aug 21, 2022
This thread was updated on Aug 21, 2022
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Denied two rooms at checkin

Address:Chennai, Tamil Nadu

I had booked two rooms for 4 persons. I had done full online payment for the same. At checkin I was told they do not have two rooms and had only one family room. They asked me to cancel the booking. When I cancelled the booking I did not get any refund.

Booking id: S7IE5072...
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Dhiraj3434
from Kolhapur, Maharashtra
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check in not allowed

Address:Kolhapur

My Booking RX4T3080 is confirmed.
After confirmation from oyo hotel management not allowed to check with reason booking amount is less.
I talked 2 customer care executives but they not able to help me out.

I wated their more than 2 hrs after that oyo said you check in your personally oyo cannot help.

I wat compensation from oyo.
And big fine to oyo for mis management...
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Rook Ballav
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Payment failed but money deducted from account

On 19th Aug I booked oyo 79803 silver Key qualia .then through the link which is sent by oyo to my whatsapp I paid half of the money which is 497 .but after paying that amount through phonepe it's still showing payment not verified and kindly verify the payment ..and my booking ID is RYYS7029 ..please resolve and refund my money as soon as possible ....
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