OYO Rooms Complaints & Reviews

Dear Sir,

I had made an online booking in my name Mrs Swati Suryawanshi + 1, from OYO customer care representative for dated 14.08.2022 to 15.08.2022, Booking ID - Z4HH3284 in OYO 87961 Hotel Im-pact Stays Palace 332 Murrypeth-Koli Ali, Mahabaleshwar and paid Rs. 1851.00 online at 11.10pm dated 14Aug, 2022.

Later when I reached the hotel for Check Inn it came to my knowledge that the hotel is closed down from...

Online booking initiated for room in hotel Shivam at Rajpipla
I got email mentioning confirmation
Email copied below
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OYO booking is Confirmed!
From: OYO Hotels on Thu, 11 Aug 2022 11:13:12 Add to address bookTo: You | See Details
oyorooms

Your booking is confirmed.
Hello Girish Gogia, Thank you for choosing...

We had booked 3 rooms for 8 people in an hotel named Oyo Sai Inn, 26, New Friends Colony, Delhi for stay from 17/08/2022 to 25/08/2022. Advance of ₹10, 136 was asked which we paid and the rest amount was to be paid at hotel. Firstly, the address is not proper given, second no one was picking up the call from the hotel. We called more than 10 times for Oyo customer care of which only one call gave us the hotels nearby address and the other...

I didnt get my payment back which was payed to oyo and failed...

I am not able to delete or edit a review that I have given to a particular hotel through oyo app. please provide me steps to do the same in the app....

Dear sir/madam,

This is to inform you that i booked hotel (booking id: ZMVZ8646) through OYO app on 16.08.2022 with partial payment amount INR 1871 (refer screen shot).

On 18.08.2022, before check in, i received a call from hotel Management (mobile no: [protected]).He informed me that you have to pay remaining amount to confirm booking. Please be note that person have all information like partial payment detail...

My Name is Pranav Swaroop and I made a online Booking from "agoda" of Classic Double or Twin Room type in ÖYO 3066 D2 Holiday Inn." at Puri on 22-June-2022 to 24-June-2022.
I was denied to check-in by Property Manager in the hotel stating online payments are not acceptable contact OYO Customer care.
I called them in the number given by PM (+91-[protected]).
They said sorry and they regret for the inconvenience caused...

I booked a room using oyo app my booking id S2BU5234 I paid 399 as advance for booking room when I reach booked hotel they denied to take my booking by saying they are no tied up with oyo that's why I cancal my booking and try to connect with oyo helpline number but they didn't listen my problem and not refunding my money back please help...

My name is Vijendra Jangid. I booked a classic bedroom in Oyo 79906 with booking id C17B1527 on 14th August, 2022.
Oyo consultant agreed to book the room at price of Rs.1295. I was asked to pay Rs.162 to confirm the booking at the same price. Remaining amount to be paid was supposed to be paid at the hotel when we reached there. But when we reached the hotel, me and my family were not treated with care and we were not provided safe...

I book rooms in oyo as by online and that online booking time I get a Gpay link to pay the payment amount.I done the payment and booked scuessfully.
On the check in time the hotel receptionist ask me the booking id and verified.
On the check out time they ask me to pay amount, they recieve message as cash at hotel.
Double payment, how this happens.
Both the booking id's are same...

Its been more than 1 month and still haven't recieved my refund against booking ID QWUG6857 .
No email or call are answering regarding this.

I booked hotel and was denied checkin as i paid through oyo, upon waiting for more than 2 hours on road i was promised refund which i still havent recieved.

Attaching email snap from oyo, with booking id.
Kindly look into this and help....

Oyo Rooms — refund not received for the booking I'd A1LS7611. I made a booking from Oyo rooms and mistakenly entered the wrong day. So I cancelled it and Oyo team sent a message that the refund will be recieved in 7-14 days. But these people are untrustworthy and their customer care sends fake details that refund has been initiated and fool you that it's the bank's fault. I want my money back, Plain and simple. Don't pay on the Oyo app...

I visited the property on 14/08/22 when I was denied checkin due to power issue they were facing then after I left the place and waited for my refund but I got on 60 rupees as my refund amount which should be around 626 since this is not due to my fault I need i complete refund regarding my booking.
My booking I'd is H3LQ2897...

Made online payment for room booking
through oyo app after going to hotel for check in, hotel receptionist demanded extra money 1600 and rejected the room and made us to cancel the room now after cancelling the hotel room Oyo is not refunding the amount that has to be refunded to my account...

Charged without check-in booking id BHEU1428 and Oyo customer executive play hide and seek after several times called @oyorooms @riteshagar @jagograhakjago @consaff @PiyushGoyal...

I visited Mahabalsehwar, Maharashtra on 15th Augest 2022 for this i booked the OYO rooms (The White House Hotel) on 14th Augest 2022 with booking Id E22E6579 and i Paid them Rs. 1293 through Paytm UPI online with transaction id [protected] on 14th Augest 2022, 08.22 am but when i reach to the hotel the hotel was closed and i enquired with neighbor hotel they told me that the hotel white house is closed since 3 months ago. after this i contacted...

We booked a hotel room for 13th aug to 15aug 2022 via oyo in Pondicherry and we were told it was a service guarantee property. We also paid full amount in advance (Rs. 4022/-). When we arrived at the hotel we were told the room is allotted to someone else, and we were left with no rooms at late night. We were forced to search for other rooms but we didn’t got any . We had to return from Pondicherry and were mentally harassed as we had to...

Worst customer support the company has. I made a booking for a hotel in ranchi on 8th August but then as the hotel was not good I cancelled my booking and till now my money is not refunded. Booking id is RGWL8061 . I have been continuously calling the customer service but I am not able to connect. The customer service is pathetic that the call never land to a real peraon to talk and gets disconnected automatically....

Hi it ahs been more than 15 days since my refund was processed, when I booked the hotel there was clear availablity of room shown in app on reaching the hotel at approximately 10 pm the hotel owner said that rooms are all booked and they cannot accommodate us . After talking tto customer care we agreed on settling for another hotel but the hotel was in a very bad condition and slum area where we refused to stay and asked for a refund and...

Https://mobile.twitter.com/AdityaJha1207/status/[protected]

A pathetic experience with customer service team of @oyorooms as well. Still waiting for someone from customer service team to not put my call on hold and atleast give me a reason as to why there is a delay in refund processing. Worst experience @oyorooms

I made a booking with @oyorooms on 24th July with Booking if WLAF8429.Just 2 hours before...