OYO Rooms Complaints & Reviews

I booked two rooms with OYO from the 6th of August to the 8th of August for which I paid 1306 as advance. Booking was done by me Debasish Ranjan Saikia, booking ID Q44P4834. When I reached the property on the 6th they denied to give us rooms saying they are already fully booked. When we already had bookings how can a hotel get fully booked. What's the use of booking then ? After that we had to book offline hotel which was way out of our budget....

I booked room using booking.com for 13-14 Aug 2022 at Wayanad Keral. At the time of check out hotel denied for the prepayment which I made and asked for full payment. I called the number which is shared in my booking that is Oyo customer care number and they also denied they didn’t receive payment from booking.com. I followed multiple time call I didn’t get any help. I paid full amount to hotel. Oyo and Booking.com cheating and looting...

HI, Myself jagan Kumar sahoo and my booking I'd with Oyo is FNBD5755 .I booked a hotel on 24/07/2022 which is of 710 rupees through Oyo. But when I reached to hotel . hotel staff said for this room you have to pay extra 300 rupees, so i called Oyo customer care and the customer care executive said paid the extra 300 rupees and we will refund you the same extra amount you paid.so i paid .then now after 17 days i still not received my refund...

[protected] | Ticket Type: SIG Escalations | Resource ID: JV544532 |

Resource ID: JV544532
Hotel Name : OYO 10557 Le Mounte
Payment Details :
Paid : 522 (Credit Card )
Paid : 699 Cash At Hotel (Which Is Extra Ammount)

Money not received yet.. no answer even after several reminders. "

OYO is fooling customer by not returnig their mony for several months....

My oyo room booking id is UQUE2454
I pay online and at hotel the owner say there are no book any room
He did not accept even after many requests
So i want my money refund

I tryto coustomer but they don't help me...

I stayed in Hotel sidharth elite, on 19th July to 21st July 2022 in Vijayawada using OYO rooms app. I didn't get any bill receipt from OYO rooms after i checked out from the hotel. I waited some days and called to customer care and almost spend a half day time to talk with the agents. almost i had conversations with 10+ agents and explaining the same but the agents are not responding well and made me wait in the call minutes of time. Didnt...

My booking id BR5F6111. I booked room after talking to oyo excecutives on call. And she said u will not be charged extra from property manager. And I paid all the amounts online. Then i was denied at check-in. I was told to pay 400rs extra for check in. I called ur customer care and they told me that refund will be given to u within 7-14 days. It's been 16days i yet to get remaining 400rs for my booking. I didn't get room and i was charged...

I made a booking on Zen Zeng Budget Hotel on 20th July 2022 and cancelled it by 21th July 2022 due to some reason. But it have deducted the certain amount through my bank card eventhough i've cancelled it within time and it was free cancellation. I've issued the refund through Expedia and they replied by sending me an email and the initiated the refund by 21th July 2022 and that i will receive the amount within 14 working days. But i haven't...

I am writing my complaint again because my last complaint was not resolved. Oyo stopped replying my messages.

My booking IDs are CQ8J8989, W7BW9826, QSRQ2194 & MIRG3741. I want gst invoices on all these bookings but I was denied by the hotel directly. Hotel said that oyo will provide me the gst invoices. When I contacted oyo and it was a very tedious task because there customer care is below acceptable level. Nobody connnected...

I cancelled a booking on 14th july Booking Id- AL1E6239 but didn’t get my refund. They said it will in 7-14 days but I didn’t get my refund till now. Call them many time but they didn’t respond well on refund....

I applied for booking for a hotel green hills on 13th august till 15th august
The app asked for an amount of 2390 rs which i paid but no booking id was generated
Noone is ready to talk at oyo as they keep asking for booking id
Noone should book from this app since there is noone to listen to ypur grievances
No phone number no email nothing...

Hello

I had booked a room for the 13th August through OYO customer care but the hotel denied me room informing they were not partnered with OYO anymore. When I cancelled the booking to get my money back I was denied refund too....

There was no such hotel named little star at the location and number provided was switched off and after so much struggle had to find other hotel to stay and cancel the existing booking, but no refund amount was given, there was no customer support as we ll for cancelled booking...

PVXU1668 is my booking id. I booked my room on 12th August in OYO Town House 149 siri residency and my booking was confirmed so I even did the complete payment for my 3 nights 4 days stay in the hotel. But after I reached to the hotel to do my check in I was told that the hotel doesn't have any room vacant for us and we should go back. Also in the app it was showing that the check in was already done. The hotel i booked actually gave my room...

Hi

I am Vinod.
Aug 13 th 2022 date OYO flagship 19460 PERAL city. Room booked and amount paid already..
Check in time that maneger no response .online booking not available this hotal. Speak.

Irresponsible person. That manger.

Time weste. Money weste.

OYO app. And hotals are fake

My booking I'd : DZK14297

PLS REFUND MY MONEY. br...

I booked a property and it was confirmed, after a long journey When I reached Property owner/staff didnt allowed as it was book in oyo, I contacted oyo customer care that night 12/8/2022, they even couldnot help me out, I had to search for other hotels near by, Got so much harrased by trusting oyo....

Good day
I booked a Oyo 67602 Hotel Cladis, On 20th June 2022. I booked this hotel via Oyo app on prepaid of Rs. 1606.
But at the time of checked In, Hotel Cladis Manager refused to give hotel room and demanding Rs. 1400 more from me.
At the same time I called to Oyo customer service regarding same issue. They told me pay the extra amount demanded by Hotel manager and we will refund the Rs.1400 after check out from this...

I made a booking last month on 9th of July with oyo after checking out I've been asking them for the payment invoice but till date I've not received any payment invoice. I've called their customer service multiple times and talked to almost 8-10 executives and they either forward my call to some department that never picks up the call or ask me to stay on line and at the end hang up.
I even tried there online real-time bot but even...

Confirmation:[protected]

Good evening,

My partner and I stayed at OYO Hutton House near London Victoria on Friday 5th August.

We booked a double room for 168e with Booking.com. When we checked in, we were informed that we had a twin room at Bookings request, although it says double on our confirmation. The receptionist who was behind the desk, who was also the manager I believe, then...

Tkt id - [protected].
Resource id - ULDE5189.

I did a bokking and then cancelled due to some issues with oyo.

I was refunded partially, and i was given assurance to refund entire amount, for which oyo helpdesk mailed me and took my bank account details also, and told that It will be refunded in 7-14 days. The mail exchange happened on 14th July. but payment not received yet.

I have mailed...