OYO Rooms Complaints & Reviews

I booked a room at the hotel (oyo 3633 nanda inn) for the price shown in the oyo mobile app which was Rs 436. However, at the time of check-in, I was asked to pay Rs 914 more; only then would they provide the room. He even dared me to call the oyo customer care and tell them about the issue. As I was in a hurry, I paid him the extra charge and got the room. Later, that day, when I asked him for the receipt of the additional amount that I...

I booked an OYO room when i reached at the property for checkin they asked me for money and denied check-in as i was in a urgent need for a room i had to pay the extra charges kindly do something about this, their customer service never picks any calls and all the hostels have same reviews in their apps comment section they all asl for extra money when anyone reach at the property....

I had made payment on oyo of 555 using upi
Booking I'd G9W51409 hotel name dreams manor oyo 14365,
They won't allow me to stay, hotel owner saying that they won't accept oyo.
It's a night time. And near by no hotels are available there
So I booked room in the same hotel, and contacted oyo for refund, one person talk to me said refund process will be issues on next day after 11 am, I payed rs 700 there from my...

I made 2 online hotel stay reservations via OYO app with check-in dates as 19th and 20th August each with the 20th and 21st as checkout dates respectively. I haven't received the GST invoice yet, and I have been following up via phone since then. Already tickets were raised but no follow-ups or solutions were made yet.

They will either place on hold or drop the call. The payment was made online via the OYO app, and I have not...

I had booked Oyo 8467 Shiv shakti hotel on 28 Aug from Oyo customer care. When I reached the property the receptionist said that there is no room available. I paid the amount to customer care but now booking is denied by hotel....

I made a booking through OYO in bengaluru for dates 15th august 2022 to 17th august 2022, the cancellation was done from OYOs side, but no refund generated yet.
INR: 1141
Booking ID: DIJI2935
Name; Tarun Rawat...

I stayed at Capital O 86405 on 26 & 27 Aug 2022.

Booking id : H6Q47642

Complaining about following
1. Booked with online payment of 897 rs but I was asked for 600rs more while check in.
I payed 600 extra and asked them the reason for this extra charge, they replied explaining that its a fault in oyo's system.
2. Dirty stained towels, pillow, pillow covers provided.
3. Exhaust fan of...

Hi,

My booking on aug20 got cancelled by Oyo due to unavailability of rooms in the hotel, and I didn't receive any refund till now.

I have called customer support more than 20 times till now, I am not getting any proper response from them. They are saying transferring the call to other one and is getting cancelled in sometime.

I didn't checkin to the hotel, but some agent is saying that Oyo hotel...

I didn't receive my refund till now I have booked my room on 26th of August and cancelled it due to some reason . Till now I haven't receive my refund . I have contacted bank but they said the refund haven't transferred yet ....

Hi,

This is with regards to booking ID: GFUB7582 which was made on 13th August, 2022.

I booked a room at Jageer Palace, Oyo 105355 and made a prepayment of ₹935, attached the payment proof below. The payment was done successfully but once reaching the hotel, they asked us for extra payment which was not informed to me via the app. Unfortunately, we had to cancel the booking. As a result, I was promised by...

I booked oyo rooms for 3 days even I don't have to stay there for the whole time..I have to check in at 4.30 on 28 aug and leave at 5.00pm 29 aug ...But when I contact the hotel they asked for the higher amount of money and refuse to give room.
Hotel name -Unique inn 81681...

Money taken by fraud by oyo rooms living point in sec 11 noida of ₹399. I want my money back...

I have booked a hotel on 29 july 2022 for which i have already paid but the property had charged an extra amount of rs 1000.
I have provided the bill to the company for which the refund have been initiated on 4th August but i have not yet received any amount in my bank account.
I have called more than 15 times to customer care but they put me on hold for more than half an hour....

I book hotel in OYO App with Pre payment with booking details N6FX2957 but in hotel they are demanding too much cost by adding printing etc charges. What's the benefit of OYO App payment and booking amount. Completely wrong charges. They are also charging amount which are not showing in OYO app. Making fool to people.

Hotel staff said do not pay via OYO app otherwise we will add more charges and your booking never done. br...

Hello,

I had cancelled the booking on 10th Aug 2022. Booking ID: RISD6554

I have still not received my refund amount of Rs. 2052 it's been more than 12 days and the status shows refund failed. There is no proper response or customer support from oyo. Attached screenshot for reference. Kindly check and refund the amount. And do the needful.

Thank you!

Regards,
Tarundeep...

I have booked hotel through OYO customer care …. When I reached to hotel they refused to take us and asked for extra money…. I immediately log a complaint to OYO as booking is done for 2 girls… but no action taken by the OYO customer care … it is been a long time and they have not refunded my money yet… I got mental harassment with the OYO services… they are cheating and misguiding customers…
Booking id - H4H89733br...

Sir,

My name is Sreeraj Venugopal M P. On 12th April 2014, I have booked rooms using oyo. I have booked the room by splitting it like 7 and 8 nights for availing their offer price twice. Booking id: HINF0631 & I9JH4773.

I have given an advance payment of one of the booking. The moment after completing the advance payment transaction, I got a call from a man who said he's oyo room representative. He said all...

My booking id is GN080950 on 5th July 2022 I booked a hotel where local ids were not accepted so I called OYO customer care and they said that I'll get a refund of the whole amount if I rebook a hotel so I rebooked and initiated the refund but still my amount of Rs 680 is not initiated....

I had booked hotel from 26/08/22 to 27/08/22 with oyorooms "TOWNHOUSE OAK HOTEL PAL PALACE" in nagpur (m.h.).
When i reached the hotel management refuse my booking and told me to book at higher price with hotel, when i call oyo customer care they also told me to cancel the booking...

I had booked a stay through OYO application from 20th Aug - 25th Aug 2022 but after checkout I haven’t received the Payment invoice which I need to submit at my company for reimbursement. The payment receipt which is getting downloaded is of RS 400 /-

I have tried multiple times to reach customer care but unable to reach them, neither the chat support helped me.
Please find the below details for your reference. br...