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PACL India Complaints & Reviews

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Updated: May 31, 2026
Complaints 2725
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253
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Bad 😕 It seems that PACL India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PACL India reviews & complaints page 33

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R
Richardm9698
from Mumbai, Maharashtra
Apr 30, 2019
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Address: Nashik, Maharashtra, 422007

The site is either fake or making us chutiyas. It throws an error while submitting the form. Neither it allows to add the PACL certificate. If there is a gliche in the website kindly rectify the same. Its been past a month that i have been submitting the form and the form is not getting submitted inspite of the fact that there are so many complaints regarding the same
PACL India customer support has been notified about the posted complaint.
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    J
    JBINK MAURYA
    from Noida, Uttar Pradesh
    Apr 30, 2019
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    Address: 735/171 ,shiv ji park ,gurgaon, 122001

    When i am trying to fill my registration no U[protected] for registration insebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration no at my email [protected]@gmail.com My certificate receipt no is F0025644. Please send the details as early as possible because the last date for applying is 30 april 2019

    Regard, s

    Ram Niwas Maurya
    Gurgaon
    PACL India customer support has been notified about the posted complaint.
    Apr 30, 2019
    Updated by JBINK MAURYA     When i am trying to fill my registration no U[protected] for registration insebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration no at my email [protected]@gmail.com My certificate receipt no is F0025644. Please send the details as early as possible because the last date for applying is 30 april 2019

    Regard, s

    Ram Niwas Maurya
    Gurgaon
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      A
      [email protected]
      from Mumbai, Maharashtra
      Apr 30, 2019
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      Address: Buldhana, Maharashtra, 444303

      When i am trying to fill my registration no u[protected]] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration no at my email abhattad.[protected]@gmail.com. My certificate receipt no is U[protected] Please send the details as early as possible because the last date for applying is 30 april 2019
      plz find the attachment
      PACL India customer support has been notified about the posted complaint.
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        S
        sharmakumararvind
        from Delhi, Delhi
        Apr 29, 2019
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        Resolved

        Address: D-55 kedar nagar shahganj agra, Agra, Uttar Pradesh, 282010

        When i am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration no at my email [protected]@gmail.com. My certificate receipt no is u[protected] please send the details as early as possible because the last date for applying is 30 april 2019
        Oct 29, 2019
        Complaint marked as Resolved 
        My Mobile nu. Is-9319619410
        PACL India customer support has been notified about the posted complaint.
        May 05, 2019
        Updated by sharmakumararvind         problem not resolved
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        problem not resolved
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          S
          Sammy Gupta
          from Noida, Uttar Pradesh
          Apr 29, 2019
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          Address: East Champaran, Bihar, 845305

          I have invested in pacl india limited and the details are given below:
          Name : savitri devi
          Pacl registration no.: u[protected] & u[protected]Dated - 18/06/2011) for both
          Total amount invested : rs.45000 & rs.45000.

          In response to the recent refund scheme announced by sebi, i tried to submit my investment details online. While trying to register, i could not do so. "this pacl number does not exist as per our records" message comes. Kindly look into the matter and include my pacl registration number (U[protected] & u[protected] also in the list prepared for refund of deposit amount.
          PACL India customer support has been notified about the posted complaint.
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            A
            Ajayraj Jaiswar
            from Mumbai, Maharashtra
            Apr 29, 2019
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            Address: 310/3, Saraswati Sadan No. 3, Navghar Cross Road Bhayandar East, Thane, Maharashtra, 401105

            I have 2 pacl policies 1st i have processed from registration till end, all the documents uploaded on server then another policy started and partially done but session out so i have tried re-login again but after that started giving message like no such policy number availabe in receords. Now i have just cross check with 1st policy login it was started giving same error as no such policy number availabe in receords. Please let us know solution the so we can get the refund. Last day will be this 30th april 2019.
            PACL India customer support has been notified about the posted complaint.
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              D
              Devan Xerox
              from Chennai, Tamil Nadu
              Apr 29, 2019
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              Address: No 171, Seemathamman Nagar, 3rd Street, Maduravoyal, Chennai-600095., Chennai, Tamil Nadu, 600095

              Dear sir,
              I am policy holder mrs. G. Suseela pacl india limited my insurance period is 5 and half years. I have complete in two years. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

              Name: g suseela
              Certificate no: u[protected]
              Certificate issue date : 19.10.2012

              Document attached please find it.
              1. Policy receipt
              2. Passbook front page
              3. Pan card

              My mob no: [protected]
              PACL India customer support has been notified about the posted complaint.
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                G
                gauravsinghaji
                from Mumbai, Maharashtra
                Apr 29, 2019
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                Address: Maharana Pratap Rd, Shaligram Society, Shayona City, Chanakyapuri, Ahmedabad, Gujarat 380061, Ahmedabad, Gujarat, 382345

                Website is not working properly. I can not fill up form website shows error of this pacl no is not exist. I have every document and every reciept but i can not login in website it shows this pacl no does not exists. This means by making these fake news they dont want to give my mony back. I think this is going to be a biggest scam of india if sebi india or justice want to give money back please extend the date or solve this problem before 30.
                PACL India customer support has been notified about the posted complaint.
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                  R
                  Rohit sayal
                  from Chandigarh, Chandigarh
                  Apr 29, 2019
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                  Address: Vill. Himmatpur dabli p/o.kumarhatti, 173229

                  Dear sir /madam,
                  I have a already submitted my pacl certificate in your office distt solan (Hp) and i having a submitted recipit. So how can i applying my claim without pacl certificate, and i have a already submitted my all madantory documents in online claims. Please help me thanks
                  Regards :
                  Rohit sayal
                  Mob. [protected]
                  I'd no. U[protected]
                  Email. [protected]@gmail.com
                  PACL India customer support has been notified about the posted complaint.
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                    K
                    karleena
                    from Noida, Uttar Pradesh
                    Apr 29, 2019
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                    Address: C-1 /95 , MADHU VIHAR, DWARKA, New Delhi, Delhi, 110045

                    Hello sir,
                    My name is karleena tirkey, i am not so educated, agent write my name as karolina tirkey, which is wrong iaccorging to my bank account and aadhar card.
                    I have puchase the policy for
                    Registration of plot on 16/08/2011
                    S, no. Dl58b - 9227722
                    Registration no. - u[protected]
                    Installment amount -1100 per month
                    Total paid 75000/-
                    Sir i want to change the name in the policy letter and also want the money back. Pls let me know the whole process. So that i van get my money back safely.
                    Ruchi sharma my mam is writing the letter to you. So pleae send the details on her number or mail. As i m not educated enough to unvdersatnd the thing
                    Her number -[protected]
                    Email-himang. [protected]@gmail.com

                    Thanks
                    PACL India customer support has been notified about the posted complaint.
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                      K
                      K.N. Ravishankar
                      from Muluppilagadu, Kerala
                      Apr 29, 2019
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                      Address: Mysore, Karnataka, 570023

                      This is k n ravishankar, i have already submitted the policy details at pacl mysore branch on 20th march 2015, for refund. I have only the acknowledgment given by the pacl above-mentioned office. I dont have a bond certificate and don't have even the photocopy of that.
                      Now i am unable to upload the document online for refund, as the acknowledgement doesn't have the number.
                      While applying for refund online, only the scanned copy of either certificate or the receipt is accepted.
                      How i can go through with the acknowledgment / is there any possibility to get the duplicate bond certificate for the following registration number u[protected].

                      Please reply to my mail id [protected]@gmail.com to upload the documents for refund.

                      Thanking you

                      Regards
                      Ravishankar k n
                      PACL India customer support has been notified about the posted complaint.
                      View replies
                      U[protected], Sir mainly 2 slip[protected] la photos ek sath scan karke lga diya but amount &date, reg.no.(2013)wali slip ka dala hai. Bond lekr mere pass 3 slip (12500x3) but upload amt.25000 hi dikha rha ab sir correction kaise kre
                      Reply
                      I am R MUTHU LAKSHMI reg.no:U[protected], i Uploaded acknowledge no:WKA1D3SH6M.
                      I uploaded details and documents[protected] .next day i will final submitted. PHOTO IMAGE WRONGLY UPLOADED INPAN DOCUMENT .
                      Please refer photo image remove with upload pan document image.
                      HELPFUL WITH LIFESYTYLE IMPROVEMENT.
                      Reply
                      Hi Sir

                      Both cerificate and receipt we had given to the agent. He is not picking the call.

                      We dont have the bond details. However we have our bank and cheque details through which onetime deposite made and bond holder name in of the same account.

                      Bhagyaraj k
                      [protected]
                      Bangalore
                      Karnataka
                      Reply
                      Hi, sir l madam.
                      One of my customers has lost her fixed deposited bond worth 100000. How can I get the bond number or apply for refund through agent code or Id
                      Please provide the information.
                      Reply
                      Dear sir, madam my policy documents are lost as I'm not able to find them ( registration number and recipts) is it possible for you to find registration number by name and DOB.
                      Reply
                      sir my oiginal bond is lost .(registraion number U[protected] and recipt)is possible for youy to find my duplicate bond my gmail [protected]@gmail.com
                      Reply
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                        B
                        Babitakoli
                        from Mumbai, Maharashtra
                        Apr 29, 2019
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                        Address: Thane, Maharashtra, 421501

                        Dear sir/madam,
                        I have already submitted all my pacl certificates original to company. Now i want the copy of pacl certificate as i lost the xerox copy of pacl certificate. Kinldy send the soft copy of my pacl certificate to my email address.

                        The registration no.'s of my pacl certificates are as follows
                        Registration no: u[protected]
                        Name : sachin kene
                        PACL India customer support has been notified about the posted complaint.
                        View replies
                        Are you Can give extend last date, now more people could not submited in website. because, some people didnot given Pan card
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                          A
                          Anusuyamma
                          from Tirunelveli, Tamil Nadu
                          Apr 29, 2019
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                          Address: DODDAMALLE VILLAGE HULADENAHALLI POST MALUR TALUK KOLAR DISTRICT, Kolar, Karnataka, 563137

                          I sir this is anusuyamma d/o chandrappa, doddamalle village, huladenahalli post tekal hobli malur taluk kolar district, i would like to say that i am one of the menber in your pacl insurence company i my palicy no u[protected], but when i shoud apply for re clime it should not taken, its shows not record found in our records please find this problome and sujest further re clime
                          PACL India customer support has been notified about the posted complaint.
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                            H
                            hariharan12345
                            from Mumbai, Maharashtra
                            Apr 29, 2019
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                            Address: Uthukuli main road src mil bus stop1 St street, annaikadu, Tirupur., Tirupur, Tamil Nadu, 641601

                            Respected sir i can't submit my refund application from my id in sebipaclrefund.co.in because it comes some error so i request you to please kindly rectify my problem immedietly. My pack id no-u[protected]. L attached pan card copy policy bond copy photocopy cancelled cheque leaf copy policy receipt copy verify the all documents again i kindly request you to you please rectify my problem immediately thanking you
                            PACL India customer support has been notified about the posted complaint.
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                              S
                              sonu manral
                              from Karnal, Haryana
                              Apr 29, 2019
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                              Address: K 29 , Jahangir puri, New Delhi, Delhi, 110033

                              Hello sir,
                              My Account is already registered in Pacl Account. my reg. no. is U[protected] . now i want to update something related receipts to get money there but when i am putting my register no and password it show me. unable to login error or sometime other error like please register first this number.
                              i don't know what to do i have only one day left. please resolve this issue asap.
                              PACL India customer support has been notified about the posted complaint.
                              View replies
                              Sir i have 61 receipet, first i uploaded 10 receipet date[protected]
                              now remaining 51 receipt unable to upload to pacl. please inform
                              please urgent
                              Reply
                              Sir, This is Gopi Chandra request you give a duplicate of my certificate. My certificate had been taken by the manager of farrukhabad and given the receipt. My registration no. Is U[protected]
                              Reply
                              Sir
                              I have all the details whatever for the refund money from pacl.But my bond number is not accepted in the pacl official website for refund.Regarding this I have sent mail to the Nodal officer Pacl for 2 times .I didn't get any response for that.please do the needful
                              Reply
                              Sir
                              mere duwara kuch pacl registration no u[protected], u[protected], u[protected], u[protected], u[protected], or u[protected] jiska registration dalneke samay to same so kar rha tha par sumit karne ke bad ek din back le liya kis trah hum usme sudhar kar sakte hai ya usse koi problem v hoga pllese sir kuch hal btaiye.
                              Reply
                              I am Thriveni H V, we submitted our bond already, now we need duplicate bond for uploading, details are as follows U[protected], start date 19.06.2009 maturity date 19.12.2014, email is [protected]@gmail.com
                              Reply
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                                M
                                manishprajapati3149
                                from Mumbai, Maharashtra
                                Apr 29, 2019
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                                Address: 62, JALALPUR DADA, HALLUMAJRA, Haridwar, Uttarakhand, 247661

                                As mentioned in the above problem i am going to upload my documents in the mentioned website. I already registered my pacl number but i forgot registered mobile number and password. So i am unable to proceed further steps. Please tell me how to get registered mobile number and password or how to make new registration. Please do needful. Our request is fulfil from your good self

                                My email id is. [protected]@gmail.com
                                PACL India customer support has been notified about the posted complaint.
                                Apr 29, 2019
                                Updated by manishprajapati3149                                 please help me sir because 31 april is the last day for final submittion
                                View replies
                                NAME- NURMA GAZI
                                REGISTRATION NO U[protected]
                                DATE 09/05/2011
                                IPP- 1100
                                1ST RECEIPT NO F3945682
                                S.NO ZQ12A5679846
                                AGENCY CODE [protected]
                                I PAYMENT 8 TIME BUT LOST MY RECEIPT. SO HELP ME
                                MY EMAIL ID sudiptaroy.[protected]@rediffmail.com
                                mobile no [protected]
                                Reply
                                My self Phoola Rani, My ragistration no does not exist in PACL record. my ragistration no. is U[protected]...
                                Reply
                                I made my account with the registration number some of the data was uploaded but when today i am trying to login my account to fill the details left.. the message is shown the registration number not in our records...kindly help me as only few days are left to fill the form for refund. my registration number is U[protected]
                                Reply
                                I k soundaravalli reg.No:u[protected] .Reference acknowlegement no:kb3rnjyuaw in uploaded details.
                                I will miss upload surrender bond acknowlement receipt issue branch office virunagar coimbatote region.
                                Uploaded akw. Receipt not loadedin name .Reg.No wrong with format size receipt invisible
                                please accept upload in ack.Receipt
                                Reply
                                Dear sir/madam
                                my pacl cetificate are lost. how to i recoverd my pacl certificate .my policy no are U[protected] and U[protected].
                                My name is meena manoj gupta .
                                my email id [protected]@gmail.com
                                pls send me my certificate and last receipt
                                Reply
                                I myself Menaka Rathod I have lost my original pacl certificate, kindly provide me duplicate certificate to get my settlement amount
                                Reply
                                Dear sir madam, my name is roshan mate, from nagpur, i paid abt 50000 rupees for 5 years but i lost my all receipts, what to do now for refurnd?
                                Please send a feedback on my email address
                                Reply
                                Our policy matures in 2015. As our registration certificate was submitted to your pacl office, we don't have certificate. On filing refund claim app, it is necessary to upload pacl registration certificate, so what to do? Please advise us.
                                Reply
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                                  E
                                  Elina826017
                                  from Mumbai, Maharashtra
                                  Apr 28, 2019
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                                  Address: Khordha, Odisha, 751014

                                  My pacl registration no. Is u[protected]
                                  I have already submitted all the respective document to my pacl agent. Now i dont have any certificate or its xerox. I just have policy registration number. Can you help me in this case.
                                  Contact : [protected] email id - rajalaxmi. [protected]@gmail.com
                                  So now i have have to sumbit my claim as per sebi guidelines. And for this submission pacl certificate is required, so that i will be able to uplaod all required doc. And sumbit my claim.
                                  Please help.
                                  PACL India customer support has been notified about the posted complaint.
                                  View replies
                                  My PACL Policy Number is U[protected] which I had already registered for refund process. But now when I am trying to login it shows please register PACL number when I am trying to Re-register then message is coming that "HIS PACL NUMBER DOES NOT EXIST AS PER OUR RECORDS" . Please sort this matter soon as last date for refund form is 30/04/2019.
                                  Reply
                                  I lost my PACL certificate can you provide me. Duplicate PACL certificate
                                  Reply
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                                    kumarkishor
                                    from Mumbai, Maharashtra
                                    Apr 28, 2019
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                                    Address: Mandya, Karnataka, 571422

                                    As mentioned in the above problem i am going to upload my documents in the mentioned website. I already registered my pacl number but i forgot registered mobile number and password. So i am unable to proceed further steps. Please tell me how to get registered mobile number and password or how to make new registration. Please do needful. Our request is fulfil from your good self

                                    Thankingyou
                                    [protected]@gmail.com
                                    PACL India customer support has been notified about the posted complaint.
                                    View replies
                                    I already login in today in morning and filling the form...but when I upload documents then the website get error . Then when again I am login then show register first your number.
                                    When I register again then show your registration number not found. Please solve it..
                                    Reply
                                    After uploading one document, shows registration id does not exist
                                    there are two pacl registration number

                                    1; U[protected]
                                    2; U[protected]
                                    3; U[protected]
                                    4; U[protected]
                                    Reply
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                                      S
                                      Sonia7427
                                      from Allahabad, Uttar Pradesh
                                      Apr 28, 2019
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                                      Address: HNO 209, Sector 12A Gurgaon, Gurgaon, Haryana, 122001

                                      Hi sir,

                                      I am a pacl custumer and i have registered my pacl number and successfully logged in to the portal and due to documents submission i have to logout.
                                      So i have logged out and when i try to login its showing please register the pacl number then when i try to register the pacl number now its showing "this pacl number does not match as per our records".

                                      Please help me in logging in to the portal...
                                      PACL India customer support has been notified about the posted complaint.
                                      View replies
                                      My pacl certificate no is u[protected].My name in pacl certificate is dharmendra singh.But my name in docoment is dhanveer singh.So kindly please help sumbit to refund regstraion compelete.
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                                        M
                                        Mayank Khatik
                                        from Mumbai, Maharashtra
                                        Apr 28, 2019
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                                        Address: D-551 Tagore Garden, New Delhi, Delhi, 110027

                                        Dear sir/madam i am omkar singh customer of pacl india limited registration no. U[protected] date of commencement :28/02/2009 s. No.: uh654v 9778688 pacl india limited in delhi, regd. Office: jaipur-302004, corporate office: new delhi-110001 check this registration no. Total amount and status. Please let i know the statement and send the statement on my email id — [protected]@gmail.com, address — d-551, tagore garden new delhi
                                        PACL India customer support has been notified about the posted complaint.
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