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Panind Complaints & Reviews

panind.com

1.6

Updated: Jun 13, 2023

Complaints 1299

Resolved

374

Unresolved

925

So far, so good. Panind is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panind will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: B-202,THE REGENT PARK, KALJEWDI,CHARHOLI, Pune, Maharashtra, 412105

I have applied for pan card from (https://panind.com/india/) website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 14, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 3 6 308 SBH COLONY-I LB NAGAR, HYDERABAD-500074, Hyderabad, Telangana, 500074

Sir
It is brought to your notice that i had applied for my daughters pancard on 08th december 2019. So far i had not received the pan card. Reasons not known.

I request you to look into the matter and respond quickly. The details are as follows.
Name: t apuroopa sai lakshmi.
Order id: ti-[protected]n
Payment id: [protected]

I request you to look into the matter and do need full.

+1 photos

Panind customer support has been notified about the posted complaint.

Jan 11, 2020

Updated by sivananda kumaar Non receipt of pan card. Details enclosed as image.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 14, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: FLAT NO 402 A WING, PRAYAG GALAXY, ADAI, 410206

Dear team,
I initiated new pan request through this portal They charged me Rs.499/-and paid amount but i cannot submitted my application in hard copy to Delhi office, as it requires some documents such as ID Proof, DOB PROOF, RESIDENTIAL ADDRESS PROOF.But unfortunately i have lost my purse which contains all my ID CARDS & ELECTION CARD, ADHAAR CARD original copy. so i am unable to submit my application in hard copy.
I sent mail so many time and every time system generated acknowledged mail received stating that will get in touch with you within next 3-4 working days and till days no any call or mail conversation received for same.
also i have contacted so many times to number given on website of PANIND [protected], but they did not received the call.
I think this is biggest fraud company in INDIA, which only receives money but not doing any kind of work.
I am sharing with you screenshot of my whatsaap chat with the above mentioned number You are requested to pls look into the matter and do the needful.

+3 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 14, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Panind your legal partner website (https://www.panind.com/india/) have charged me rs.500, for my pan card correct. And have not given me any proof for that. Actual fee is rs110, but since this link came first i have submitted my details in this and made the payment. Kindly get my rs.500 back.
My payment reference number:[protected] and the company name: rigaro eworks llp.

+3 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 13, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: WHITE HOUSE, BEGUMPET, KUNDAN BAGH,, Hyderabad, Telangana, 500016

Panind is such a cheat, please return the amount 500, if you guys have issue in processing pan.

This is kind of irresponsible service you are providing, atleast you should call or provide me a number where i can reach to short out. U give a number which automatically gets disconnected and u take money and dont respond to our request.

You guys are having intention to make money fooling customers. I will try to reach higher officials if i am not contacted back or if my hard earned money is not returned. I am not going to leave this, this mail chain itself is proof of your lazy and irresponsible service

Jan 16, 2020

Complaint marked as Resolved

my mail id- [email protected] mobile no. +919928096437

Panind customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by Ram kishan Devasi Still payment not received.

Jan 16, 2020

Updated by Ram kishan Devasi Still payment not received.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 8, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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In an assumption to get a pan card duplicate my father, senior citizen had registered with panind and paid the amount of rs 499 for which he never received any acknowledgement. I raised a request with panind to credit the amount and been following from the day the amount got deducted but there is no reaponse from them. I see that this portal is just created by using the seo optimization to fraud people where the nsdl is offering the same service for minimal price. Such sites should be banned and people should be aware on these frauds. Request you to do the needful and help me with the refund.

+2 photos

Aug 9, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

Jan 21, 2020

Updated by Ganesh Babu Gullapudi Hi,

Still I haven't heard from PAN India support team and this is reallly annoying after paying 500/-. Its purely cheating and these people doesn't seem to be responsible. Could you please help me to get my amount refunded.

Regards
Ganesh

View replies

M

marshall678

Jan 6, 2020

I want my 499$ refunf which i paod through google pay id is LU-[protected]N

amount paid for pan card duplicate print - Comment #3620492 - Image #0

T

Tameem Ansari B

from Bengaluru, Karnataka

Jan 6, 2020

I applied to NSDl they charged only 106rs, kindly refund my amount 500rs, Thank you.

S

sandhya1965

from Chennai, Tamil Nadu

Jan 6, 2020

Cancel new pan card request because of date of birth in aadhar card and original date of birth is different, so i am first correction in aadhar card then i will proceed pan card request the order no. is-SA-[protected]N

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 8, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

P

Psaxena732

Jan 9, 2020

I was charged for Rs 499, and I late came to know the actual fees for PAN card in india is just Rs 107.What for are you charging so much extra money?

I want refund as soon as possible and i want to cancel further proceedings of PAN card

amount paid for pan card duplicate print - Comment #3623423 - Image #0

B

bipin Nayak

from Chennai, Tamil Nadu

Jan 9, 2020

Dear Team, I have paid an amount of Rs499 for my pan name correction and realized it is not required as it is verified in epfo portal, would you kindly refund my money back as I don't want to avail the service for now. Thanks.

bipin Nayak's reply, Dec 19, 2019

I have submitted couple of emails but no response, hope it will resolve my issue

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Dear Bipin Nayak,

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Hno. 220 Yellareddyguda Kapra, 220, Hyderabad, Andhra Pradesh, 500062

I applied for pan card and the charges were 499/-. But later got to know that the actual price is 107/- only. I want a refund and want to cancel the pan application submitted. I just applied yesterday and sent them an email stating for the same. They replied asking me to wait for 3-4 days. It is urgent and i need the refund as soon as possible so that i can apply for pan card again on the official government site. It is really urgent because i have some issues to resolve financially. I request you to please do something and have my money refunded as soon as possible.

+1 photos

Panind customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by @?? Please do something of such agents/companies who claim to provide the important things which they are not authorised to. Help us get our refunds.

Jan 11, 2020

Updated by @?? They did refund the amount yet!! I keep sending them mails but they have stopped responding to the mails too!! Its more than a weeek. Do something. Their customer number doesn't work either. As soon as I call on the number it disconnects aaking to wait as their agents are busy and everytime i called them, the same thing repeats.

Jan 11, 2020

Updated by @?? They did not refund the amount yet.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 2, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

S

Sandeep Theheartbreaker

Jan 9, 2020

If panind could not provide me my duplicate pan then refund the amount the charged for the application and that's Rs 499

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Address: No. 5, Site IV, Vikaspuri, New Delhi, Delhi

I paid rs 4650 for obtaining a pan card from this website. They are now not acknowledging my emails nor is their phone no working. This is a fraudulent website and should be shut down so that more consumers are not cheated of their hard earned money.

The payment gateway is citrusp, they should also be taken to task for allowing such a website to collect money.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 1, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

A

abhattia

Jan 2, 2020

Why are such sites being allowed to operate then and no action is taken against them for defrauding people?

K

kalyanjatoth

from Hassan, Karnataka

Jan 3, 2020

Iam applied pan card online in 16 December. I am posted a reference documents in 18 December and post delivered 24december.but still not any movement in pan card.

R

Rajan567

from Chandigarh, Chandigarh

Jan 6, 2020

Please listen to me i have applied for pan card but now i want to aplly for it offline so i want to take my application and refund also earlier jllI have submitted my complaint 3 4 days before please look into my matter asap and make the refund so i can apply for it from somewhere else

D

DC Prajapat

from Kota, Rajasthan

Jan 10, 2020

Now no need me pann, my refund deposit in my account.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Dear DC Prajapat,

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 30, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Dear team,
I have applied for pan card from this website. (Panind - rigaroeworks llp)
They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.
Orderid is.
Va-[protected]cr
Payment id-[protected]

+1 photos

Jan 20, 2020

Complaint marked as Resolved

Dear Team, I want a refund of the full amount 499 I paid. Panind Complaint Status Update [ID: 2544937]

Panind customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by varsha gohar Dear Team,
I want a refund of the full amount 499 I paid.
Panind Complaint Status Update [ID: 2544937] Panind Complaint Status Update [ID: 2544937]

Jan 14, 2020

Updated by varsha gohar Still payment not received.

Jan 20, 2020

Updated by varsha gohar Sent from RediffmailNG on Android

From: "varsha gohar"<[protected]@rediffmail.com>
Sent: Tue, 14 Jan 2020 22:55:02 GMT+0530
To: "[protected]@consumercomplaints.in"<[protected]@consumercomplaints.in>
Subject: Re: Panind Complaint Status Update [
ID: 2544937]

From: "consumercomplaints.in" <[protected]@consumercomplaints.in>
Sent: Mon, 30 Dec 2019 05:06:03 GMT+0530
To: [protected]@rediffmail.com
Subject: Panind Complaint Status Update [ID: 2544937]

Greetings,

Your complaint has been forwarded to Rigaro Eworks Llp customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team
We are here to help

This is an automated notification. Kindly do not reply to this e-mail.
If you don't want to receive notifications of this type, click unsubscribe.
If you don't want to receive notifications from our website at all, click unsubscribe all.

Jan 20, 2020

Updated by varsha gohar Still payment not received

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R

Ram kishan Devasi

from Hyderabad, Telangana

Jan 5, 2020

Panind is such a cheat, please return the amount 500, if you guys have issue in processing pan.

This is kind of irresponsible service you are providing, atleast you should call or provide me a number where i can reach to short out. U give a number which automatically gets disconnected and u take money and dont respond to our request.

You guys are having intention to make money fooling customers. I will try to reach higher officials if i am not contacted back or if my hard earned money is not returned. I am not going to leave this, this mail chain itself is proof of your lazy and irresponsible service

R

Ram kishan Devasi

from Hyderabad, Telangana

Jan 16, 2020

Still payment not received.

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Sir, I've applied for the pan card in your site and i've made the payment through net banking but now I want to cancel the application for some reason. Pleased refund my payment of rs 499/-. Your site is asking for hard copy of the application form. I don't have enough time to go to speed post or to the courier service.please, cancel my pan card registration process.

+1 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 1, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

N

Nazarulla khan

from Pune, Maharashtra

Jan 3, 2020

I have applied for pan card as i have lost it but customer care line not getting to busy to share my problem and i have submitted all relevant documents kindly call

T

Tameem Ansari B

from Bengaluru, Karnataka

Jan 3, 2020

PAN Application with us. Your OrderID is MO-[protected]N. still pancard status showing name not verified, Already 1 month over for applying, or else refund my amount.

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I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.
Orderid is su-[protected]cr

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I applied pan card in this site. My order id is order id sh-[protected]n
I wished to cancel my order and i informed them on the 3rd after payment.. One response i got was to call a number.. But when i called i got the message that this number is not in service.. Worst worst customer service. Fraud website.. Don't ever trust.. They still didn't return my money back.. I am asking past 2 weeks.. No response at all.. This website should be banned..

Aug 7, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: RLY QTR NO 290 B MALIGAON OPP SHIV DHAM, EAST GOSHALA JAYANAGAR PO-MALIGAON, Kamrup Metropolitan, Assam, 781011

My new pan card order id is "[protected]"
In process status it was written as "application withheld for processing. Documents awaited from applicant.
Call attempted on 10/12/2019 call not picked. Email sent to registered email id : [protected]@gmail.com on 10/12/2019. Kindly check your inbox as well as spam folder.".
I had already couriered the hard copy of application via dtdc courier (Tracking no. K[protected] which was delivered on 07-dec-2019.
I had written two mails regarding this to [protected]@panind.com, but no response found.

+1 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Dear
I have applied for my pan card but now i want to cancel this application because i can apply for it at much lower cost from somewhere else so i am requesting you to cancel my pan application and make refund of 499 so i can apply from that other place.. I have attached the payment confirmation photo. So please make the refund and cancel the application.
Hoping for positive and fast reply from your side..

+1 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: New Delhi, Delhi

I have applied for a duplicate pan inlieu of my lost pan during the month of november 2019 vide ref. No su-[protected]lo. I have paid rs 499/ — and sent all relevant documents by courier. As i did not get any reply, i have sent a mail to [protected]@panind.in on 17.12.2019.. So far i have not received any positive response from them. If you are not able to get a duplicate pan, please refund the amount at the earliest.
Regards,
Sujatha. P,

Aug 8, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 1, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 603103

Panind is such a cheat, please return the amount 500, if you guys have issue in processing pan.

This is kind of irresponsible service you are providing, atleast you should call or provide me a number where i can reach to short out. U give a number which automatically gets disconnected and u take money and dont respond to our request.

You guys are having intention to make money fooling customers. I will try to reach higher officials if i am not contacted back or if my hard earned money is not returned. I am not going to leave this, this mail chain itself is proof of your lazy and irresponsible service

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

View replies

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 1, 2020

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi, 110018

I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. To add to my troubles i've received an incorrect pancard and i've been trying to sort it out for two and half months!!! 50 mails have been sent and they reply with 'we are looking into it'. Extremely unprofessional and money minded company. Highly unsatisfactory

Aug 8, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: A,403 sai sangeet apt hanuman nagar nsp west, Mumbai City, Maharashtra, 401203

Good morning sir or mam my name kaish siddiqui and my problem is my money not return by you.. Am made my pan card and payment will done by me i have a transaction no. Order no. And details and that is here. Order id: ka-[protected]cr
Payment id: [protected].
And i hope so you people are help me
And this is request sir please im having tension right now... Please sir its a request give my money back.

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Aug 7, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi, 110018

Applied for a change in pancard two and half months ago. I was not aware that panind was a private company providing such services. I was looking for direct government website. However i made online payment of rs.500/-. Sent supporting documents for date of birth change and address change. We received pan card via speed post with same incorrect date of birth. I have sent numerous emails over 2 months with no result. Helpline number mostly not contactable. Extremely inefficient and frustrating.

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 31, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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The mail id. [protected]@panind.com on which i applied for pan card, i get request to submit scanned documents to process my pan card and seems to me a spam. The site have changed rs. 499 to issue a pan card but they keep on asking the same documents again and again this is delaying. My order no is order no. Ab - [protected]lo. It is now over a month... And i fear documents will be compromised.

Panind customer support has been notified about the posted complaint.

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