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Pantaloons Fashion & Retail Complaints & Reviews

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Last updated Mar 21, 2024
Complaints 840
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385
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455
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Pantaloons Fashion & Retail Phone Numbers

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+91 86 5290 5000
131
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+91 86 5290 5400

Pantaloons Fashion & Retail Website

Pantaloons Fashion & Retail Head Office Address

701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Pantaloons Fashion & Retail reviews & complaints page 10

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Anjali995
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Refund not received yet

It’s been 20 days i have returned the product but till now i have not received any refund. The customer service keeps lying and also disconnects the phone. The service is pathetic.
I want my refund other wise i will drag u to consumer court...
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Address:mumbai

Regarding order no-3405125
return id- 2305557
waiting from more than 2 months but not received credit poins
i have never seen such pathetic service from any online shoppimg site and specially a brand name like pantaloons is making people fool is never expected and not only me their are number of customers who are facing same problem i have mailed several times they are making fool by reverting that your porblem will...
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Devasrava Dev
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Refund not yet received

Address:Sbi colony, bashist 8 , flat no 303, Bhubaneswar, odisha

I have purchased a top from. Pantaloon.. Which i have return on 10 th of july 2020. Order no 3511135
I have not recieved my refund yet...
+1 photos
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A
Ankit149077
from Delhi, Delhi
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partially order received

I am ankit from delhi mob [protected] i purchased item in 2 orders on online pantaloons site on the date of 28th june 2020 and till now i not getting my delivery of full items why they delivered only few item and when then deliver my rest item and already 13 days gone and their expected delivery time is 10 days. My 1st order no is 349709 with 11 items and they delivered only 4 items and 2nd order contains 3 items and they delivered only 2...
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Hi team,

I had created a return for a top with return id 2319723 which was successfully picked up on 6th june, 2020. Its been mote than a month but the money is still not credited back in my account, plus their customer care wont answer calls or reply to emails. Its been a horrible experience....
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I ordered product on 7 jun 2020 (My biggest mistake) since then i have been calling, writing mails to customer care and they have been just ignoring my request. No reply from mails.
Customer care are liars... We have escalated they are saying since one month now but nothing has been done. When i ask them to let me speakl to supervisor they say they dont have any supervisor but todaty when i shouted at them all their supervisors came.br...
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Nilisha Baing
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Order 3497465 not delivered

Address:Mumbai

I ordered 2 cloths from Pantaloons online store 1 item I received and other one still not received I have paid full amount also tried reaching customer care through toll free and mail but no respond...
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I have placed an order on pantaloons.com on june 9 for 3 items.
Dupatta and 2 pants.

I accepted the dupatta though it was different from my order to avoid the hassle of return pick up and all.
But he other items were not matching the size mentioned and hence returned.

The return pick up happened on june 18th.
And even almost after a month and several emails to the customer care i still did...
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A
Arora.deepika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund complaint

I raised a return request since product was nt upto the mark and product was picked up almost 3 weeks back but no sign of refund. Disappointing part is i don’t hv any option to talk to any pantaloons representative.. i tried customer care but never got a chance to speak to anyone. And us usual no reply on emails.. can someone pls help.. thanks in advance!...
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R
ruby1981
from Mumbai, Maharashtra
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Order not received

Hi,
This is Sarita here.I have done an online order on 2nd of july and done online payment too.But till now no confirmation regarding the tracking ID. when will i receive my order.My order ID is 3508355.Even i called in customer care number but no response from there side.Even send mail too but same no response.Their customer care service is not responding and they are not replying my mail too.How will i get my order if there is...
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This is to inform you that i have ordered 3 items online on 03-07-20. I have received only 2 t-shirts on 06th - pantaloons junior boy graphic printed yellow t-shirt
Color : yellow, size :13-14y & 07th july - pantaloons junior boy graphic printed yellow t-shirt color : yellow, size :13-14y.
But i have not received the blue shorts - pantaloons junior boys solid blue shorts color : blue, size :13-14y...
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S
Snehil Rathore
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Not getting refund money

Address:Mumbai

My return id for pantaloons online purchase is 2323658 against order no 3440289. I purchased using paytm. It's been more than a month and i haven't received refund where as their refund policy says about 15 days. No one takes call in customer care, nor responds to mails/messages. Please ensite that i get refund of my money...
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A
Anjali995
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Customer service

The customer service is awful.. The guy aadil i spoke to did not help me at all he hung up the call on me.. I want my refund...
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A
Anjali995
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Refund not received

I returned an order last week sunday. It’s been more than 7 days but i have not received refund along with that the customer care does not respond the hold time is too high....
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9
9051149412
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Online shopping pantaloons

Address:Bally North Ghosh Para. Bally howrah

I order jeans 1 month ago I received damage jeans so I returned the product but still 1month over pantaloons didn't back my refund amount... I have send mail 3 time but still no response....
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Address:rajouri garden new delhi

I ordered a bulk (4000/-) of clothes from pantaloons online i usually shop from their regular store in rajouri garden new delhi
No refund, no exchange, no reply, pathetic customer service, never picks the call
1. The size chart on the online store is useless

The size of the items and the color our extremely different. The l size i ordered is tremendously huge on the contrary of the size chart which was provided...
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R
Rejeesh kannan
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request for uan no.

Dear sir,
My self rejeesh p r, ex employee of pantaloon,. Requesting to share uan no of my pf account. Tried several times to get this details from store but no result.

Details of work period
Name : rejeesh
Emp code :207736
Location : pmc chennai
Doj :02/04/2015
Pf no: mh/ban/48681/nj

Kindly revert the uan details at the earliest.

Regards,
Rejeesh...
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S
Sherry G Thomas
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PF

Address:Mumbai

Dear sir,

Myself sherry g thomas i am not able to withdraw my pf or transfer it. My pf number is mh/38491/6213. Contact number [protected].
Request your help....
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A
Alka Dua
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Not getting refund

Address:Pantlons

I didn't get my money back of return i'd 2328733. They pick my parasol on 10 june...
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Address:Hyderabad

I visited a store near by last week and this is the second incident where I found that the prices written on the tag were not matching the price at the billing counter this made me really pissed off and when asked it to the staff about the same they just replied might be just a mistake. But I faced the same thing twice and found that the staff are not responding to this kind of things and just neglected. I am a regular customer and always...
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