Pantaloons Fashion & Retail Complaints & Reviews

I purchased from pantaloons today at pheonix mall lucknow. Firstly they charged me for carry bag and also they didnt even fold the clothes properly, when i opened the carry bag at home i found the clothes as i tried and gave to counter. It created wrinkles on clothes. I am a frequent buyer from pantaloons but such a bad service and loot from an authentic showroom was not expected. I also asked charging for a carry bag is illegal but still...

I purchased a rangmanch kurti from pantaloons store at vasant kunj ambiance mall on 08.08.19. After wearing once i noticed a stitched on the sleeve which is looking so weird. The stitched is on the backside of the sleeve so i didn't see the stitched when i bought it. Dnt want to wear it anymore. So disappointed with the product. Kindly rectify this and do not sell such defective product going forward. I feel cheated....

I went to amb mall in hyderabad on 12 august 2019 at 6.30 pm for purchasing some women wear from rangmanch and honey product
The product i purchased were on new arrival and not on sale
Only one product was on 50% discount but all were tagged with mrp inclusive
The bill was rs 3686/-
After they add more cgst and sgst and total came upto rs 3952
Please explain me wht kind of inclusive pantaloon is selling???...

I hv bought a sf brand jeans pant last month from pantaloons inorbit mall branch, wore it for two hours n few decorative items (Studds) came off from my pant. I hv returned the pant to inorbit mall, baroda branch. They have taken my complaint but no responce for 20 days. After 20 days they telling no to replace it or fix it. Why would i accept a product which is not sustainable?...

After billing in pantaloons, the cashier asked me to buy a carry bag. I asked "is the carry bag free?", he said "no! It costs of 7 rupees". Then after the discussion i told him to include it in the bill. But after receiving the bag i found that pantaloons is doing its advertisement by printing its name on the bag. Now i want my refund and penalty charge against the retailer....

We brought a pair of pump shoes for one of our friend yesterday. But the shoes didn't fit her well. So we went there to exchange the shoes for another pair. Firstly the gate keeper was reluctant. Then the people of the counter began to act irritated. It was like we were asking them to give away something free.
At the time of buying we were told that goods can be exchanged within a limited time period. We were there to exchange the...

Hi Myself Madhu, Purchased forever glam bags on[protected], cost INR: 1999/-. Brookefiled Mall Pantaloon stores, Bangalore
Used it for one day and the bag clip came out.visited pantaloon store on[protected] for any possible way to repair the damaged bag.
Store Manager replied as this cannot be done and cannot be exchanged and amount also will not be refunded.
Called customer care [protected] got reply as they are not...

Brand factory, lingampally, hyderabad have taken by old clothes and given coupons on 20th july, 2019. They (Bf staff) promised that these coupons can be redeemed at any time, staff words: there is no time limit, these coupons can be redeemed only on products which have below 40% off... And they did not given any further information. I have visited brand factory on 4th aug, 2019 to redeem my coupons but staff have denied to take the coupons...

I want to return received order but due to incomplete status update i m not able to return it. Many times i contacted brand factory customer care but did not get satisfactory answer. They all told me the same statement evrytime. I ordered the product on 12th july now its 5th aug nobody came to pickup the order.
Can anybody tell how to resolve this problem....

I ordered product from brand factory online. I got product on time, but due to size fit issue i want to return the product. I registered return request for the same and also got emails regarding return request.
Return reference number is 0b5785 & bdd957
But no one comes for pickup the product. Now company representive refuse to accept the return....

On 27th July 2019, i purchase two Van Huesen t-shirts, and one of that i wear it on 30th July, in the afternoon when i return home, t Shirt got stretched out like more than 4-inch.

We went to your outlet in Borivali but staff is so rude that they completely denies to replace and said you do whatever you want to, will not replace.

I feel completely cheated by aditya birla group.
Request you to kindly do...

I have given order 91260 in July 2019. The products delivered were incomplete (They cancelled one product by their own wish as same was purchased at good discount) and some had size issued. I requested for refund of 4 products. Even after almost 20 days of my complaint/request and everytime calling for 40 min, i was assured for 3 days and so on. there is no pick up from Brand Factory till now. They say that their system is slow or sometimes...

I have purchased two pair of jeans from pantaloon when I went to the cashier for billing he asked me weather I need bag or not and said it will charge me ₹ 7 for the carry bag even after telling him about the case on bata for₹ 3 they have paid ₹9000 still say we don't know about that sir our company is taking money from the bag. Do not know why even knowing the case on bata carry bag some of the company are taking money for carry bag.br...

Today i went to pantaloons db mall, bhopal, i was being charged for carry bag, i have not seen any brand store charging for carry bags . On asking the billing counter they refused to give the bag in free...and was so rude to me . 95 percent brands are not charging anything for these carry bags.
This issue due be resolved in short duration of time .will be very happy to appreciate....

Today I went Pantaloon Sixmile Ghy. While billing the counter boy asked whether I want a carry bag or not than I said it's free so give me . As per the rules no retailer can charge for their addvertised carrybag. Then he givee a plain paper bag and charged me 7 rupees. While they had their customised carrybags which is free as perbrules. How can you cheat your customers, , ???...

Pantaloon store in mumbai charged me extra gst during sale period. Please check the receipt attached. An item of 799 with 50% discount was sold at 418.95. When i asked the cashier explaint to me that the gst is charged on the full price of the item and not the discounted price. So gst (5%) included in 799 is rs.38. They however show the gst on discounted price in the bill which is 19.95. To me it looks like they are charging the customer...

On july 21, 2019 i purchased a shirt and a t-shirt and i have been charged rs 5/- for the shipping bag although there is a clear government notification that no retailer can charge extra charge for shopping bag.. When i enquired with the sale person he said pantaloon can charge.. My question is after having such instructions from government how can they charge extra?? R they making its customers fool??...

I spent 3145 /- for my cloths in pantalloons showroom in dwarka, when i went in billing counter cashier gave me a bag which was chargable and i refused to give the charge of that bag, cashier told me that you should pay for this bag, even i told them that it was banned by the government instruction and why you are not follow the rules, he did misbehave with me he told me that this rule was made for only bata not for other... And now it totally...

माझ्या पत्नीने रविवार दिनांक 14 जुलै रोजी ब्रँड फॅक्टरी नासिक येथे खरेदी केली. खरेदी केल्यानंतर बील झाल्यानंतर बिलिंग काउंटर कर्मचाऱ्याने 731 रुपये परत देणे होते त्यापैकी...

I purchased a cloth from pantaloon, elante mall chandigarh, for rs 2152/- including 7 rs door carry bag, while billing the cashier asked me whether i need a carry bag or not, accordingly i given my consent and inform that it's responsibility of the shop to give me carry bag for the item purchased from the shop. It's very unfortunate that he denied the same by telling that no, as per company rule the carry bag is chargeable @ rs.7 per bag....