Pantaloons Fashion & Retail Complaints & Reviews

Hi i have purchased 5 items from pantaloons greater noida and they asked me you need paper bag i said yes then they charged me for paper bag but according to new rule if shop name printed on bag then you can not charged for bag now what to do tell me.what a disgusting service and staff was not professional i think i need to switch any other store.i am only goes pantaloons first if i will get this type of service then i need to think twice....

Hello,

My name is Unnikrishnan V. I was out with my family yesterday to shop at Pantaloons store in 'Soul City Mall, Dwarka, New Delhi'.

There was an ongoing offer that if you purchase worth Rs. 3, 000/- you get vouchers worth Rs. 1, 000/-. Now part of my family who were buying clothes for kids went ahead n billed it, while the others were still buying other stuff. In another 15-20 minutes we also went to the...

I visited brand factory located at acropolis mall, thaltej, ahmedabad on 20/05/2019. They are just fooling all the customers.in an ongoing unbranded to branded shopping festival, they are not providing the discount specified on vouchers as rs. 150 for some mentioned brands, which is otherwise 100 per voucher. It is only when i pointed out and they had to provide it.
Secondly they are charging 5% gst over and above the product mrp....

I have purchased 3478 rs thing and after that there is extra gst is included in my bill even though all taxes are already included in my products. Give me a proper reason for that? Or whatever extra gst is given on the bill should be returned. Bill also shows clearly that all the GST is included in the products I have taken and in the product rates also all the tax are clearly written to included all the tax. When I checked out the bill it...

I had purchase 3 shirts from brand factory today i. E. 17 may 2019, from agra outlet, l. They have charged me for carry bag which has their "brand factory" printed on it, as per rules they should not charge for it. When i said to them that you are not allowed to charge for the carry bag they said their is no notifications had came for this so they will charge for carry bag. I request you to take action towards this matter
My name is...

I purchased two cotton kurtis of 800 each last month 17/04/2019 and on first wear there are lot of lint balls on cloth even before a single wash. Two kurtis have same issue. I have really been disappointed with the quality of the product. Lot of other brands provide good quality for same price. Looking for some exchange or refund for the product. Please look into this matter. If the cloth needs to be shown at any pantaloons outlet i can do...

On 11 may, 2019 i bought a trousers and pantaloons charged me 5rs extra for the bag. When i said the cashier about the government guide lines he said me government has allowed us to charge until we get our new bags printed. He added saying we are printing new plain bags. Here i was shocked to know that government has given them permission to charge extra for bags where in i have been hearing of cases where government itself has penaltied...

I bought a trousers from pantaloons and the cashier asked me if i need bag and then charged me 5rs for it... When i asked him the reason he says government has given us permission till we get new bags.. Where in i did read if bags has logo of it is not to be charged, when i said this he repeatedly said me it's paper bag and so government has given us permission to charge....

I bought one trouser one month back and just wear that 3-4 times only and now i am seeing holes in back side.
I paid 800 and i used just 3-4 times
I asked store guy he is not ready to replace that trouser. Cloth quality was very bad.
This was worst experience i had with pantaloon
This is total waste of money.
I will never go for pantaloon again.
Can you please help me on this.

[protected]br...

I bought 2 jeans in pantaloons on 1st may 2019.
On 1st may there is an offer on purchase of 2 kraus brand jeans. So, i purchased 2 kraus jeans. Now i felt one of the jeans is not right size. So, i went to shop to get the right size jeans. For exchanging of size they are charging extra money of 297.

Resolution of the problem is either refund or exchange of the jeans....

Brand factory chennai, charges 10 rs for carry bags even after supreme court's order. I had an argument with them, still they charged me saying they will not follow the rules of supreme court..
That was ridiculous, being in india these guys are not following the orders of supreme court.. And the mistake if from public side as well, no body is questioning them.. As they are advertising themselves they shouldn't charge for the bags...

I purchased 2 tops from brand factory in begumpet branch of hyderabad. At the time of billing, they asked me if i want a carry bag. I agreed and to my surprise they charged rs.10/- for a paper carry bag with their brand name. I argued with them saying that they should provide carry bags for free since it has their brand name over it. They refused to provide free carry bag. Since i cannot hold the apparel with hands till my place, i had to...

I shopped from pantaloon store at ahluwalia mall, kota, rajasthan. Top is teared from front, tear is not completely visible because of thread design on net. I waited a long time for the response, i ask the storekeeper to check the cctv footage but he didn’t show us the footage of billing counter. He said we cant give defective peace to the costumer and i didn’t check the top, it was my blunder. I want complete exchange...

I had purchased clothes from brand factory at kukatpally branch in hyderabad on saturday 27thapril 2019 at rhe cash counter i was asked to pay for carry bag so o said that there is a ruling of court to provide free carry bags to customer but they strongly denied me n hence i was embarrased deeply n had to carry my merchandise on bare hands till parking they even said i can go ahead n complain im the consumer complaint cell they r not bothered...

I had visited pantaloon outlets in avani mall on 26.04.2019, i had purchased clothes worth rs 4800. When i had asked for an offer or discount on it, i was explained that i would get rs 500 discount if i was going to purchase of rs 3500 product but they didn't explained me the offer that if i was going to purchase rs 5000 product then i would get rs 1000 discount. Such an offer i come to know from other plantaloon outlets that offer is going...

On 27 april 2019 i went to brand factory which is part of future group. There i purchased 1 t shirt and 2 shirt. I went to billing counter for billing they done billing and asked extra 10 for carry bag which is mentioned in bill. When i objected then they told me that we dont have any notification and also told that this future group nothing will happen to complain....

I bought 2 kurtis, 1 trouser and 1 leggings from pantaloons in logix city centre mall but when i wore it, it got torned horizontally below shoulder that happened when i was in my new company to join there. That was so embarrassing moment for me. I have been buying products from pantaloons from 5 years but never such incident happened so i did not kept my invoice with me. But i hope i can get some help on it....

Today i bought some cloths from pantaloons near sdf bus stand sector five kolkata. I'm completely speechless that one of your member insulting a lot to me. She was a lady who bacially taking care of cash counter and this is not only first time that she has behave like this, previously also i have received the same behaviour from her!! I'm a regular customer of pantaloons i'm not sure whether this feedback is take it seriously or not, but...

Today i went to brand factory in Aurangabad Akashwani chowk .n i had done shopping for my daughter as i went for billing they ask me for carrybag i told them tht u hav to give carrybag for free as u r doing ur advertisimemt they refuse to do so i they charge me 8 rs for tht so i want to file complaint againt them so plzz help me for tht.
My name is khalid umer kazi
My mobile number is : [protected]...

I had brought a ruffle sleeve top of teal colour which has a tag of akkriti and liva. Article no.[protected]
Manufacture date: january 2019.
Mc code: efuaktpwb
Price: rs. 899
I had brought it on 4th march 2019 from the asansol, west bengal store. I had paid a total of rupees 899 for the top without any discount yet its colour was fading on every wash.
Never expected such a bad quality after paying so much....