Claimed

Pantaloons Fashion & Retail Complaints & Reviews

2.3
Last updated Mar 21, 2024
Complaints 840
Resolved
385
Unresolved
455
Quick Links
Statistics
Share
Contacts

File a complaint to Pantaloons Fashion & Retail

Having problems with Pantaloons Fashion & Retail?

File a complaint and get it resolved by Pantaloons Fashion & Retail customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Pantaloons Fashion & Retail
Customer Service Contacts

Pantaloons Fashion & Retail Phone Numbers

Phone
+91 86 5290 5000
131
59
Fax
+91 86 5290 5400

Pantaloons Fashion & Retail Website

Pantaloons Fashion & Retail Head Office Address

701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Pantaloons Fashion & Retail reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Urvivv
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received against product returned.

Website:www.pantaloons.com

Oreder online.
Returned 1 product due to size issues.
Retun id : 1247073
Return date : 18.10.2018
Pantaloons has confirmed they have received the product i have returned, but till date they have not refunded rs. 559.08/- for same.
Done several mails but not received a single reply against any of them.
Their customer care no is always busy pantaloons ahmedabad stores are not helping saying that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratap Dolui
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about puja promotional gift

Address:Hooghly, West Bengal, 712126

According to your promotional advertisement during this durga puja i am eligible to get a borosil dinner set as a gift as i did shopping for more than rs 5000. That time chandannagar pantaloons branch told that dinner set is out of stock. They will call me when it available. But on 5th november they call and told that they couldn't provide dinner set instead they would provide a bed sheet. This kind of consumer cheating business is not expected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ronysahaiaf
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining against offer

Address:Kolkata, West Bengal

Dear sir,
I am really sorry to say about your service.. During this durga puja i bought of rs 7500 apprx. From barasat pantaloons, suncity mall. And there was offer that i[censored] shop of rs. 5000 then u will get a dinner set... At time of getting the gift executive said that gift was not available and they will call me, then you will collect your gift before 4 th november but they didn't call me when i reached there on 4 th nov, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chatterjee Somnath
from Sonipat, Haryana
Report
Copy

free gift is not given

Address:Bardhaman, West Bengal, 713204

I have purchased an amount of Rs 5600.00 at the time of durgapuja sale at your branch of Junction Mall, Durgapur, West Bengal.
The offer was, above the purchase of Rs 5000.00 a dinner set would be offered to the customers, but still it is not given after my repeated request, I have gone so meany times to receive the materials as assured, but everytime they failed to hand over, and nobody from the managerial side wish to attain me for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Juneli dutta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour

Address:Kolkata, West Bengal

I, juneli das (Ph: [protected]) went to collect my gift against the bill of around rs.14, 000 on 2nd november, 2018. I somehow misplaced the receipt of the gift while shopping on that day. While leaving as i was unable to produce yje receipt, the security at the gate did not allow me to take my gift and thus i was forced to leave it behind. I am interacting with pantaloons since 2001, it is highly disappointing experience. Will not henceforth...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa Kalraiya
from Pune, Maharashtra
Report
Copy

free gift

Address:Pune, Maharashtra, 412207

A year back in an offer, we got a set of borosil dinner set. Finally i got the opportunity to open the box after a year. To my surprise the set is incomplete, the set of full plate has one missing plate. I can share the pictures as proof. I trusted the pantaloons staff and took the box without checking. Now i m feeling cheated. Expecting a solution....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babu2018
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipts of grand gift

Address:Burdwan, West Bengal, 713301

I had purhase garments worth rs.7699.00 from your asansol counter and eligible for grand gift. That day the gift was not available so they assured that they will inform when the gift will be available with them, but sorry to say till date the same has not received. I have call several times. Last two days they are not respond the phone call. You are requested kindly look into the matter and arrange to send the gift so that we can get the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimmisri
from Arakkonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we lose our offer gift because of the staff's careless mistake.

Address:Kanchipuram, Tamil Nadu, 631501

We bought some clothes in pantaloons (Kanchipuram branch) but they are missed some cloth and gave the bill receipt after they realise and put the cloth in separate bill. We ask the offer gift for the bill amount but they refused and said the bills are separated so we can't offer the gift. It was one of the worst experience i ever have in my shopping experience. They dissapointed us by refusing to give the offer gift and our purchase amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangeeta24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received

Address:Bangalore, Karnataka, 560100
Website:Pantaloons.com

I have ordered a product for which the delivery date was showing as 18th oct and i haven’t received the product yet. When i travked the order 2st time it showed that the consignee requested for future deliver nd second time they mentioned custumer rejected the delivery. But i havent received any call from any agent and no one came for delivery as well. I will be glad if someone resolves this. I have called cust care almost 4 times, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geeth68
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding an offer displayed at the store

Address:Chittoor, Andhra Pradesh

I along with two of my frns went n did shoping for an amount of rs.7762/- at tirupati, store id : p315, receipt no: p315003i18006525 on 24/10/2018. There was an offer displayed at the store if we purchase for rs.6999/- we can get a scratch card which in turns gives assured gifts. But at the time of billing the person at the counter forgot to add the amount for scratch card n bill was paid. So we dint get any scratch card. He tried to rebill...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Roshan Vasava
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer dealing

Address:Ahmedabad, Gujarat, 382350

Yesterday i had a warst experience of my life at pantaloons shawroom wich is situated shop no 113/b, pavilion mall, nikol, ahmedabad. I bought 4 shirts of peter england and try in trailroom, unfortunately one shirt which i tried inshirt in pant and removing directly from balt at that time shirt is damage and tag on shirt is disturb. When i handover shirt to gaurd for checking it was check by guard he inform other member of shop n store manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shankar kumar sen
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding claim of amount of rs. 1699/-

Address:110085

On dated 30.09.2018 i along with my wife visited your outlet at unity one mall rohini west metro station delhi-110085. There we purchased one peter england casual shirt (6205 mfp..) for a rs. 1699/- only. At the cash counter we chose to pay via debit card. We gave debit card of "bank of india" which is in the name of my wife (Ms. Aparna karati) to your executive present at the cash counter for swapping the same. Your executive swapped the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swaminatha Maddulapalli
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shoes are not fitting my size. i was provided with wrong size

Address:Pune, Maharashtra, 411014

Clifford, the store manager took my complaint. Shoes purchased by me are not fitting and i believe i was given wrong size 42. But i selected 43. I wore for sometime and realised that shoes are not fitting after seeing size 42. When i asked for an exchange, the manager declined.

And manager told that shoes cannot be accepted though it is intact.

Purchase made at pantaloons store, phoenix mall, pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapashri
from Kolkata, West Bengal
Report
Copy

product of louis philippe

Address:700141

I am a regular customer at Pantaloons and a 7star member card holder.Recently I bought a Louis Philippe Authentic Sportswear Trademarks trousers LYTF316S06998, GSEG, F319LYB3236, W[protected], Model:LYTFG066, 533 from pantaloons, south city mall outlet in kolkata.After using the pant for one day, I found the threads getting roughed out.Kindly replace it....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepti Rai
from Surat, Gujarat
Report
Copy

colour fade

Address:Ahmedabad, Gujarat

I had ordered 1 kurti from ranmanch by pantaloons. It was a mix of white and blue colour. However after the first wash itself the colour from the blue part was all over the white part. I'm afraid to even wash it again as it would not be wearable at all. I love the kurti and the design but i'm absolutely disappointed by the quality provided by the pantaloons....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirupam Guha
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yet to get free gift

Address:West Tripura, Tripura, 799001

Sir, i have purchased various garments @ rs.3045.00 on 30.09.2018 vide receipt no:p197002i18014830, store id:p197, till:p197002, cashier:1970019, & @ rs.3796.00 on 01.10.2018 vide receipt no:p197004i18008247, store id:p197, till:p197004, cashier:1970006, a grand total of rs.6, 841.00. It was confirmed by your salesman that a borosil dinner set (7 pcs) worth rs.1150.00 will be gifted on shopping of rs.5000.00, but after that, several times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Rai bahadur
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of staff

Address:Patna, Bihar, 800001

Yesterday on the eve of "ashtami puja" i. E on 17th of october, 2018 i happen to visit my local pantaloons mall on the rajapul crossing, boring canal road, patna-800001. I required a denim jeans for myself so i started browsing through the aisles of different brands and as i am bit specific about my choice of apparels it was difficult for me to find something but i was carrying on myself a few pair of jeans to try and maybe this irked the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Moulipriya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rangmanch workwear

Address:Kolkata, West Bengal, 700107

I purchased a rangmanch office wear kurti from pantaloons south city mall, kolkata in the month of october against ph number [protected]. But while wearing it today, i found the stitches were not properly done. Photograph is appended herewith. My mail id is [protected]@gmail.com this is not expected from a brand of your repute. Because i am a regular customer of pantaloons and this has never happened earlier. Please look into the matter at...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shabnam rani
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad material of jegging

Sir, I have bought a jegging of Annabelle from pantaloons patiala, punjab on 3 Oct 2018. But, I used it two days before. After one use I found that it's material is not good enough. It is first time when I disappoiont from pantaloons . I bought a number of products from pantaloons but it is first time when I have a problem with the company. I buy this product only due to my belief of pantaloons as the name is brand in itself. Kindly resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lucky1813
from Mumbai, Maharashtra
Report
Copy

billing issue

Address:400067

I went to brandfactory in mumbai at kandivali location.
i purcharsed 3 shirts, at 40 % off, there was clearly mentioned that its 40 % off + 200 on exchange item of shirts.
i purchased and came back to home, when i was matching the bill with my clothes amount. i found its all fake.
no one item has been calculated with 40 % discount + 200 rs .
none of the product has accurate price.
ex. 1 shrts price is 1699...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy