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Parimatch India Complaints & Reviews

4.1
Updated: Feb 3, 2026
Complaints 1806
Resolved
1457
Unresolved
349
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Parimatch India reviews & complaints page 25

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J
JackpotRider1
Aug 15, 2024
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I havent been able to acces my bet history for several days now. The section either takes a very long time to load or does not open at all !!! This causes discomfort because I cnnot analyz my previous actions. I hope for a quick solution to the problema!!!
Aug 16, 2024
Complaint marked as Resolved 
I contacted support with a request to look into the situation. The specialists responded quickly, identified the technical problem and fixed it. Now access to the betting history has been restored, and the section works correctly. I hope that there will be no such failures in the future.
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    SpinHeroPro
    Aug 15, 2024
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    Resolved

    I tried to withdraw funds to a bank account but the system gives an eror and does not allow me to complet the operation. Other methodes do not work for me, so I hope Parimatch will quickli resolve this issue!!!
    Aug 16, 2024
    Complaint marked as Resolved 
    The specialists promptly responded to my complaint, corrected the error and ensured the sucessful completion of the transaction. I hope that such problem will not arise again and the withdrawal process will work smoothly
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      HighRollerWhiz
      Aug 15, 2024
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      Resolved

      After the match end I never received notification of the bet results. Parimatch usually sends notifications but this time there were none!!! This created confusion and I did not immediately realize that I had won!!!
      Aug 16, 2024
      Complaint marked as Resolved 
      I contacted support and they confirmed that it was a temporary glitch in the notification system. Experts promised to fix the problem and improve the process of sending notifications so that such situations do not recur in the future. Subsequently, I started receiving notifications as normal
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        DiceMasterWarrior
        Aug 15, 2024
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        Resolved

        I tried to watch the live broadcast of the match through the website but the video was constantly interrupted and frozen. This greatly interfere with game analysis and makes live betting imposible!!! I hope the service improves soon!!!
        Aug 16, 2024
        Complaint marked as Resolved 
        I contacted support, and they promptly resolved the problem, improving the stability of the video stream. Now broadcasts take place without interruptions, which allows you to comfortably follow matches and place live bets
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          C
          CasinoChampionAce
          Aug 15, 2024
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          Resolved

          At the moment of entering the deposit, the site froze and the transaction was stuck in limbo!!! The funds were debitd from the card but they never apeared on the Parimatch account. This is extremely unpleasant and I am waiting for a prompt solution!!!
          Aug 16, 2024
          Complaint marked as Resolved 
          After verification, the transaction was completed successfully and the money was credited to my account. I hope that in the future such glitches will be eliminated and the replenishment process will become more reliable
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            BetGeniusMaster
            Aug 15, 2024
            Aug 16, 2024
            This thread was updated on Aug 16, 2024
            Resolved
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            Resolved

            I topped up my account via UPI but more than a day has passed and the money has not arived. This is inconvenient since I planed to bet on the upcoming matches!! I hope Parimatch resolves this issue quickly!!!
            Aug 16, 2024
            Complaint marked as Resolved 
            The specialists promptly responded to my complaint, corrected the error and ensured the successful completion of the transaction. I hope that such problems will not arise again and the withdrawal process will work smoothly
            Aug 16, 2024
            Updated by BetGeniusMaster
            The specialists promptly responded to my complaint, corrected the error and ensured the successful completion of the transaction. I hope that such problems will not arise again and the withdrawal process will work smoothly
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              S
              SpinKingWizard
              Aug 15, 2024
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              Resolved

              I received a free bet as part of the promotion but the system did not allow me to use it citing a technical error !!! Now the promotion has ended and the free bet has expired. Very disapointed as I was counting on this bonus!!!
              Aug 16, 2024
              Complaint marked as Resolved 
              I contacted support and they apologized for the inconvenience caused by the technical glitch. As compensation, I was offered another bonus. I hope that such mistakes will be prevented in the future, and promotion participants will be able to freely use their bonuses.
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                S
                SlotGeniusAce
                Aug 15, 2024
                Resolved
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                Resolved

                During a live match my bet was stuck in the procesing stage and I never received confirmation. Because of this I mised out on profitable odds which greatly spoiled the experience of the game. Hopefull Parimatch will fix this issue in the future!!!
                Aug 16, 2024
                Complaint marked as Resolved 
                I contacted Parimatch support and they quickly sorted out the situation. The glitch was fixed and I was offered compensation for the lost opportunity. I hope that such problems will be prevented in the future so that players can place bets without delays or problems
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                  H
                  HighRollerAce
                  Aug 15, 2024
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                  Resolved

                  For several days now I have not been able to view the history of my bets on parimatch - the system simply does not load the data. This is important for analyzing and monitoring my action on the platform!!! I expect the issue will be resolved and bet history will become available again!!!
                  Aug 16, 2024
                  Complaint marked as Resolved 
                  I contacted support with a request to fix the problem. The specialists responded promptly and carried out the necessary technical work. Soon, access to the betting history was restored, and now I can again analyze my actions on the platform
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                    JackpotAce89
                    Aug 15, 2024
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                    Resolved

                    After updating my identification document i cannot complete the verification proces on parimatch. All data was entered correctly but the system displays an error?!! This limits my options on the platform!!! I hope the problem will be resolved quickly!!!
                    Aug 16, 2024
                    Complaint marked as Resolved 
                    I contacted support with a request to look into the situation. The support team promptly reviewed my request, corrected the error in the system and completed the verification process.
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                      C
                      CasinoGenius
                      Aug 14, 2024
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                      Resolved

                      When I tried to place a live bet the site froze and i was unable to complete the action. As a result i missed an advantageous moment. This greatly damaged my trust in the platform!!! I expect improvements in the stability of the site!!!
                      Aug 15, 2024
                      Complaint marked as Resolved 
                      I contacted Parimatch support with a complaint about the unstable operation of the site. The support team confirmed that the problem was caused by a technical glitch and promised to work to improve the stability of the site. I hope that in the future the site will work more reliably and such glitches will not occur
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                        SpinWizardHero
                        Aug 14, 2024
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                        Resolved

                        I ordered a withdrawal of funds to my bank card but the money never arrived although more time had passed than indicated on the website. This raises serious concern!!! I hope that the money is not lost and the problema will be resolved soon!!!
                        Aug 15, 2024
                        Complaint marked as Resolved 
                        I contacted Parimatch support with a request to look into the situation. The team promptly reviewed my request, determined the reason for the delay, and provided me with an update on the status of the transaction. Soon the funds were credited to my card
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                          S
                          SlotWarrior
                          Aug 14, 2024
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                          Resolved

                          I use the autocashout feature on parimatch but it didn’t work as it should and the bet continued to play until the end which led to losses. This feature should work exactly accord to the conditions, and I hope that Parimatch will fix this glitch and return my funds!!!
                          Aug 15, 2024
                          Complaint marked as Resolved 
                          The support service promptly reviewed my request, admitted the error and recalculated it. I received a refund and was promised that the company would work to fix the glitch in the auto cashout feature. I hope that in the future the function will work reliably and accurately
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                            B
                            BetRider
                            Aug 14, 2024
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                            Resolved

                            Parimatch cancel my bet some time after i place it, but I receive no explanation. This is very disappointing as i was confident in the event I had chosen!!! I would like to receive clarification and compensation for this situations?!!
                            Aug 15, 2024
                            Complaint marked as Resolved 
                            I contacted customer support to clarify the reasons for canceling the bid and requested possible compensation for the situation. The support team promptly reviewed my request, provided an explanation of the situation, and offered compensation for the inconvenience.
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                              JackpotGeniusPro
                              Aug 14, 2024
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                              Resolved

                              After a successful bet, my account balance on parimatch was not updated, although several hours had passed!!! This is worrying because you want to see result right away!!! I hope that this is just a temporary glitch and the money will appear in the account soon..
                              Aug 15, 2024
                              Complaint marked as Resolved 
                              Experts checked and confirmed that it was a temporary glitch in the system. Shortly after this, the balance was updated and the money appeared in my account.
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                                CasinoHeroAce
                                Aug 14, 2024
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                                Resolved

                                Several times I encountered the fact that bets on live event are not accepted and then are displayed as losers, although the match has not yet been completed. This behavior of the systems raises doubts about its correct operation and fairness!!
                                Aug 15, 2024
                                Complaint marked as Resolved 
                                After contacting Parimatch support, they acknowledged that there were technical issues and assured me that they were working on fixing them. The team promised to improve the live bet processing system to avoid similar situations in the future. I hope that in the future the system will work more correctly and reliably
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                                  S
                                  SlotAcePro
                                  Aug 14, 2024
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                                  Resolved

                                  I use the mobile version of the site and recently it has become extremely unstable. Pages load slowly and sometimes the site does not open at all. This greatly reduces the usability of Parimatch!!!
                                  Aug 15, 2024
                                  Complaint marked as Resolved 
                                  After I reported problems with the mobile version of the Parimatch website, the support team promptly responded to my request. The development team has diagnosed and fixed performance and page loading issues. As a result, the mobile version of the site began to work much more stable and faster.
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                                    BetMasterHero
                                    Aug 14, 2024
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                                    Resolved

                                    I tried to cancel a bet made by mistake but the system generated an error message and the bet was not cancelled. As a result I lost money!!! I really hope that Parimatch will review its bet cancellation policy and make this process more convenient!!!
                                    Aug 15, 2024
                                    Complaint marked as Resolved 
                                    I contacted Parimatch support with a request to look into the situation. The specialists apologized for the inconvenience and promised to consider improving the bet cancellation process. I hope that in the future this process will become more convenient and reliable
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                                      BetGeniusAce
                                      Aug 14, 2024
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                                      Resolved

                                      Just as I was trying to place a bet on an important match the site suddenly froze and became unresponsive. As a result i was unable to place my bid on time resulting in a missed opportunity. I hope that Parimatch will solve these technical problema!!!
                                      Aug 15, 2024
                                      Complaint marked as Resolved 
                                      I contacted Parimatch support and they apologized for the inconvenience and promised to fix the technical issues. I hope that the company will take all necessary measures to prevent such situations from reoccurring.
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                                        DiceHeroMaster
                                        Aug 14, 2024
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                                        Resolved

                                        After several days of waiting, my Parimatch withdrawal request is still not fulfilled!! This is extremely unpleasant and raise question about the operation of the withdrawal system. I hope that the company will quickly solve this problem!!!
                                        Aug 15, 2024
                                        Complaint marked as Resolved 
                                        I contacted support and they promptly reviewed my request. As a result, the problem was resolved and the funds were successfully transferred to my account. I hope the company improves the withdrawal process so that delays like this don't happen again
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