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Parimatch India Complaints & Reviews

4.1
Updated: Feb 3, 2026
Complaints 1806
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1457
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349
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Parimatch India reviews & complaints page 51

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J
Jackpot_Juggler
Jan 17, 2024
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For a long time was a regular client of Parimatch, but recent delays with payments create serious inconvenience. I think it's time to change bookmaker. I contacted the support service, but so far there are no concrete steps to resolve the problem. Very unpleasant situation, but they seem to solve such problems.
Jan 19, 2024
Complaint marked as Resolved 
A few days and the money came to my card. For now, of course, I will use Parimatch. Tried many services and this one was the best. Well, for now I'll keep watching
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    BetBlazePro
    Jan 17, 2024
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    During a long and active use of Parimatch services there were problems. When trying to withdraw funds they suddenly disappeared. The amount is not on the bank card, and it is not visible on the account. What can be the reason for this situation?
    Jan 19, 2024
    Complaint marked as Resolved 
    The reason was a technical failure on the platform side. The money returned to my Parimatch account. I suspended any actions on the platform, then rechecked my data and repeated the withdrawal request after some time. I did not correctly specify the card number for the withdrawal. The problem was solved and the money came to my bank account.
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      RiskyRouletteRider
      Jan 15, 2024
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      While betting on Parimatch, I successfully funded my account and placed a few bets. I won a little bit. BUT, when I tried to withdraw the won funds, I was informed that the money has already been sent. Despite this, they still have not arrived to my account.
      Jan 21, 2024
      Complaint marked as Resolved 
      The money came to the card. I don't know what the problem was.
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        TurboBetMaster
        Jan 15, 2024
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        This regularity of failures is annoying and it is important that such problems do not become permanent. I hope that Parimatch will pay attention to user feedback and take measures to improve the stability and reliability of its platform. The end user needs to feel confident that using the service will be smooth and safe, and regular difficulties are not at all conducive to achieving this feeling
        Jan 21, 2024
        Complaint marked as Resolved 
        Everything is running smoothly now. I'm not sure if my post had an effect on it, but I haven't had any more problems. I was beginning to suspect my internet, it was having problems at times. I don't know
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          CashFlowPunter
          Jan 15, 2024
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          My account was blocked due to suspected fraudulent activity, but I cannot determine what the suspicions were. All my transactions were limited to the standard functions of the service, such as deposits, bets and withdrawals. If my actions aroused suspicions, it may indicate problems in the Parimatch system and not my bad faith. Blocking of the account without a clear explanation causes dissatisfaction and makes it difficult to use the bookmaker's services normally. I hope that this situation will be considered carefully and I will receive a detailed explanation of what happened, as well as the opportunity to restore access to my account. I just used the functionality of the service!
          Jan 19, 2024
          Complaint marked as Resolved 
          After I wrote a complaint to Parimatch support, providing all the details of my account and transactions, a few days passed and I finally received a reply. Support apologized for the situation and said that the blocking was caused by a technical error in the security system. They unblocked my account and provided a detailed explanation of the situation. The support representative apologized for any inconvenience and assured me that they are taking measures to prevent similar failures in the future.
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            BetsNThrills
            Jan 15, 2024
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            For a long time I have been using the services of Parimatch and have not experienced any difficulties before. In recent months I have faced constant failures in withdrawing and depositing funds, many users also write about similar problems. I hope that the company will pay attention to users' feedback and take necessary measures to eliminate these failures. Qualitative correction of the situation will help to maintain the trust o[censored]sers and support the reputation of Parimatch as a reliable betting platform.
            Jan 19, 2024
            Complaint marked as Resolved 
            I recommend everyone who is facing similar problems to contact support to resolve the situation. They promised to resolve the issue. As a result, within a short time, my problems were fixed and the errors stopped appearing. For how long, I am not sure.
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              JackpotJuggler
              Jan 14, 2024
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              I had a large amount of money on my account and had no problems with withdrawal before. This time something went wrong and there were difficulties with making the withdrawal. Such jokes cause concern, and it is important to find out the reasons for the failure and solve the problem with the bookmaker. I hope that Parimatch will promptly solve the problem or the point of betting then.
              Jan 17, 2024
              Complaint marked as Resolved 
              I wrote to support. Never replied, but the money came. I don't think they helped and didn't write back. Waiting a few days for the money to arrive on the card is not very pleasant.
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                GambleGuru007
                Jan 14, 2024
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                An error pops up when withdrawing money. I hope that Parimatch will promptly respond and effectively resolve these difficulties, restoring confidence in the platform
                Jan 17, 2024
                Complaint marked as Resolved 
                Support said to try again. After several unsuccessful attempts, I managed to withdraw the money and it came to my card
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                  BetMystique
                  Jan 14, 2024
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                  It would be great if the bookmaker would take a closer look and improve the money process, making it faster and more efficient. This would greatly improve the users' attitude towards the site and I'm sure that many users, just like me, would be grateful for the reduction of nervousness when depositing. Overall a good bookmaker.
                  Jan 17, 2024
                  Complaint marked as Resolved 
                  Parimatch wrote in a private message. They said they are working on deposits and withdrawals. This is good. The bookmaker really knows about the problems and solves them. So it seems.
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                    BetProwlerX
                    Jan 14, 2024
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                    Resolved

                    Parimatch, I never received these funds to my account. Despite the fact that the amount is not large, I do not want to lose money just by transferring. Parimatch, please return my money! Already a few days in waiting, and this situation is extremely unacceptable. I am waiting for a prompt solution to the problem. This is not serious.
                    Jan 17, 2024
                    Complaint marked as Resolved 
                    Explained the situation to technical support and provided all the necessary details. They promised to investigate and resolve the issue. Within a day I got my money back to my account. I also recommend you to contact support chat for faster resolution of the problem.
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                      Punithij
                      Jan 8, 2024
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                      Address: Mumbai

                      I have made a deposit of Rs 10000 INR in my account with Parimatch registered with the following email address: [protected]@gmail.com. Afters depositing the amount, I get a bonus of 15000 INR to my account which I was unable to wager on any game as they said I could redeem it in some selected casino playing game but I was not interested. I requested them to cancel the bonus and refund my deposit, but they initially refused and told me to wait 30 days to get it credited. After 30 days, I noticed that only 2500 INR had been credited and 7500 had been deducted. They said that since the bonus had not been used, this is the charged amount. I have already spoken to customer care, and they agreed to refund me, but still no resolution. I am very frustrated and do not want to interact with them anymore. I want to get the balance amount credited ASAP. I attached the customer care chat reply here.
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                        sdasnou
                        from Mumbai, Maharashtra
                        Jan 7, 2024
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                        I have made a deposit of Rs 10000 INR in my account with Parimatch registered with the following email address: [protected]@gmail.com. After depositing the amount, I get a bonus of 15000 INR to my account which I was unable to wager on any game as they said I could redeem it in some selected casino playing game but I was not interested. I requested them to cancel the bonus and refund my deposit, but they initially refused and told me to wait 30 days to get it credited. After 30 days, I noticed that only 2500 INR had been credited and 7500 had been deducted. They said that since the bonus had not been used, this is the charged amount. I have already spoken to customer care, and they agreed to refund me, but still no resolution. I am very frustrated and do not want to interact with them anymore. I want to get the balance amount credited ASAP. I attached the customer care chat reply here.
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                          Buddytejas
                          from Bhopal, Madhya Pradesh
                          Jan 6, 2024
                          Feb 20, 2024
                          This thread was updated on Feb 20, 2024
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                          Resolved

                          I have been online Fraud of 60500/- by Parimatch india

                          Mere 20000/- ke 2 deposit Transection first on 22/11/23 and second on 08/12/23 meri id me add nhi hue, mene Transection krne ke 5 minute ke under hi inke email support pe sari details send krdi mere se bola gya ki 5 business days wait kriye apka paisa agar id me add nhi hota h to apke bank me wapis aa jayega or uske baad se bus time pass kr rhe bank statement or payment receipt mang ke phir mere se bola jata h ki apke payment history me...
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                          jv7991
                          Jan 4, 2024
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                          I have been trying to make a withdrawal on Parimatch for over a month and it is always rejected. I contacted support numerous times, but they didn't help me at all. Now my account has been blocked and they are demanding that I send them another R$501 so that I can then withdraw my R$1190, which is complete nonsense.

                          My ID:[protected]
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                            jv7991
                            Jan 4, 2024
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                            I have been trying to make a withdrawal on Parimatch for over a month and it is always rejected. I contacted support numerous times, but they didn't help me at all. Now my account has been blocked and they are demanding that I send them another R$501 so that I can then withdraw my R$1190, which is complete nonsense.
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                              OddsMaestro
                              Jan 3, 2024
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                              Resolved

                              At the moment I have problems with the withdrawal of funds on Parimatch. The operation is delayed, and I'm starting to worry about my money. And there is no answer from support yet
                              Jan 5, 2024
                              Complaint marked as Resolved 
                              After I contacted the support team, they provided me with detailed instructions on how to resolve this situation. The funds were successfully withdrawn to my account and the process went smoothly
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                                SpinStrategist
                                Jan 3, 2024
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                                Resolved

                                My deposit has been blocked for a few weeks now and despite sending an enquiry to support, I have not received a reply.
                                Jan 5, 2024
                                Complaint marked as Resolved 
                                After a few days of no response and several negative reviews, I saw that I had been written to by Parimatch themselves. I sent a reply to the message where I described my problem in detail. To my surprise, after a few hours I received a reply and the company staff requested additional data to solve the problem. Soon the money was returned to my account. It turned out that I had not entered my details correctly
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                                  RollRiches
                                  Jan 3, 2024
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                                  Resolved

                                  Another problem with withdrawal on Parimatch and I am very unhappy with this situation. The anxiety is growing, especially considering that my money may be lost. At the moment I am trying to contact the support team to get clarification and solution to this problem. It is important that the bookmaker promptly responds to such situations and provides reliability and security of financial transactions for its customers.
                                  Jan 5, 2024
                                  Complaint marked as Resolved 
                                  It is great that the problem with the withdrawal of funds on Parimatch was successfully resolved. The support service promptly responded to my request and provided full information. Now, having received my money without any delays. It is important that the bookmaker continues to maintain a high level of customer service and effectively solve problems that arise.
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                                    BetBlitzChamp
                                    Jan 3, 2024
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                                    Resolved

                                    I managed to increase my deposit 4 times after successful bets and when I decided to withdraw the money, I encountered a delay. I realise that such processes can take some time. Only the wait is already too long, but I hope the problem will be resolved and I will get my winnings in the near future. The amount is too great to lose.
                                    Jan 5, 2024
                                    Complaint marked as Resolved 
                                    Having decided to break my funds into several small parts and withdraw them gradually, I faced some difficulties in the beginning. But eventually everything worked out and I successfully withdrew the funds. This experience taught me that patience and systematisation can play an important role in overcoming withdrawal problems. I hope that in the future the withdrawal process will be smoother and more convenient on the part of Parimatch. After all, it is not for me to think up ways to withdraw my money, but for Parimatch to provide a working service. Otherwise there are no problems.
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                                      AceGambler22
                                      Jan 3, 2024
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                                      Resolved

                                      Problems with the display of some elements on the Parimatch site hinder comfortable use, and even after attempts to clear the cache the problem is not solved. Considering the status of Parimatch as a global company, I expected a smoother and more intuitive work on the site.
                                      Jan 5, 2024
                                      Complaint marked as Resolved 
                                      After updating my browser to the latest version and making sure that all necessary plugins and extensions are up to date, the problem was successfully solved. I can now use Parimatch without any technical difficulties. It turned out that it was a problem on my part and I am grateful to Parimatch for their support in resolving this issue.
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