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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
Complaints 638
Resolved
322
Unresolved
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Parle reviews & complaints page 29

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S
Sonia Sharaff
from Bengaluru, Karnataka
Feb 2, 2017
Resolved
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Address: 560102
Website: Parle monaco

I am a total fan of parked Monaco but since 4-5 months I am highly disappointed by the product. Most of the time when I buy a new packet I feel like this time it will give me same feeling and taste what I feel like 6 months back but it is not. Monaco biscuits sometimes carry a lot of salt, it is like if you will have them it will remove your upper pallate skin and give you a burning sensation and sometimes there is no salt at all which will make you feel like you have some blood pressure issue so should not consume salt. I am thinking to switch to some other biscuit to now which I really not wanted to.
Mar 13, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Parle Customer Care's response
Kindly contact or e-mail us on below details

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Dear, it's basker reddy from Kmart Supermarket (Hyderabad) in regards for my distributor (Star Agencies +[protected] is not interested to exchange our expired stock. From last three months, Please try to fix our problem.

Regards,
Basker reddy
[protected]
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    R
    Rupesh Lunkad
    from Coimbatore, Tamil Nadu
    Jan 21, 2017
    Resolved
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    Resolved

    Address: 411037

    I had bought hide and seek biscuit in Pune on 19th Jan 2017. My 3 year old daughter who ate the biscuit complained of foul taste. I was horrified when I smelled the biscuits. It had a very unpleasant odor, then I checked the packing date - 6/8/15. Batch 13 6 A B. Does Parle have no mechanism to track and fetch back expired products back from market. I have the copy of bill to prove this. No doubt Parle is loosing market share and deteriorating on quality every day. High time your management takes notice and starts acting. You have just lost a loyal customer.
    May 9, 2017
    Complaint marked as Resolved 
    Parle customer support has been notified about the posted complaint.
    Verified Support
    Jan 24, 2017
    Parle Customer Care's response
    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

    CONSUMER CARE CELL
    Parle Products Pvt. Ltd.
    North Level Crossing, Vile Parle East,
    Mumbai - 400 057
    Phone No. :[protected], Email : [protected]@parle.biz
    Visit us at www.parleproducts.com
    DearSir,
    This is to inform you that I purchase Parle G Biscuits from D mart
    but I have eat that it is not proper Baked so I kept Sample with me ? and please do the needful to me.
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      K
      krishan sarwara
      from New Delhi, Delhi
      Jan 5, 2017
      Resolved
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      Address: New Delhi, Delhi, 110045

      Dear Sir,
      It is to state that we are running Departmental store in an area of 6000 sq. ft in Mahavir Enclave
      Palam Colony, New Delhi-110045.
      That sir we are Facing a lots of dificulties to purchase your products in time, last 7month i could not get your products.
      we tried to contact the distributor (NEW SDM TRADING CO.) & (EMINENZA ENTERPRISES)
      and your area sales manager many times,
      but they are not even ready to talk on phone and their behaviour is also not Polite towards us.
      We tried many times to contact them but no one is available to talk.
      So I request you kindly to look into the matter and take necessary action so that we get your
      products on time.
      Hope to hear some positive respose from you soon.
      Thanking you

      Krishan Sarwara
      Director of
      DELHI MART RETAIL SOLUTION
      RZ F2/86, Main Nasir Pur Road,
      Mahavir Enclave, Palam, New Delhi-110045
      Contact No. [protected]
      Feb 6, 2017
      Complaint marked as Resolved 
      Parle customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      Parle Customer Care's response
      Hi,

      Kindly contact on below contact details and discuss.

      CONSUMER CARE CELL
      Parle Products Pvt. Ltd.
      North Level Crossing, Vile Parle East,
      Mumbai - 400 057
      Phone No. :[protected], Email : [protected]@parle.biz
      Visit us at www.parleproducts.com
      Contact Person: Ms. Rachana More
      It's so shameful for a company that they are providing such quality of biscuits they should check them n send to customer if something happens then who vl be responsible

      Complaint against Distributor - Comment #2657528 - Image #0
      Complaint against Distributor - Comment #2657528 - Image #1
      Complaint against Distributor - Comment #2657528 - Image #2
      When I opened the packet of krackjack biscuit I found a died insect on that biscuit.. how can u unaware of this.. u are ruin ur reputation by ur such unawareness activities.. I wanna justice..

      Complaint against Distributor - Comment #2673698 - Image #0
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        D
        deepak mohane
        Dec 24, 2016
        Resolved
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        Address: Indore, Madhya Pradesh
        Website: [email protected]

        Diyar sar me deepak is company ne mere dath dhoka kiya hai yaha bole ham aapko company me entry kara dege vo bhi 110 prtisat nene phone lagaya to vansika ne utaya usne bola ki aap ka online proses hoga to apne document or 3000 rs dipozit kara do mene kara diya fir bad me kya hua phone nahi utaya fir 3 din baad muze male aaya usme m k sing se baat karne ke leye bola mene usko phone lagaya to usne muzse 15, 000 rs dipozit karne ko kaha bole aapko lepi or mob company degi uska charj hai

        Yaha fraud hai

        Fraudd
        Fraudod
        FraudrodFraudFrod
        Feb 3, 2017
        Complaint marked as Resolved 
        Parle customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2016
        Parle Customer Care's response
        Respected Customer,

        Kindly contact on below contact details for the complaint raised by you.

        CONSUMER CARE CELL
        Parle Products Pvt. Ltd.
        North Level Crossing, Vile Parle East,
        Mumbai - 400 057
        Phone No. :[protected], Email : [protected]@parle.biz
        Visit us at www.parleproducts.com
        Contact Person: Ms. Rachana More
        My Parle-G Gold buscuit packet had defective buscuit
        Pkd on 10.11.16
        Batch no. WD 10B P

        Kindly look into the matter as this is not expected from Parle since its a reputed company and the buscuit is premium to normal Parle G buscuit

        Fraud ad - Comment #2633318 - Image #0
        Fraud ad - Comment #2633318 - Image #1
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          J
          jitendergrover0101
          from Gurgaon, Haryana
          Dec 19, 2016
          Resolved
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          Resolved

          Address: 500032
          Website: www.parleproducts.com

          I bought a Parle-G Biscuits 800gm pack from Reliance store in Gachibiwli Hyderabad. Batch- Z728BB, Packed- 28/9/16, Barcode[protected].

          I found that the quality of this pack is not up to the mark. There is some content in the biscuit that should not be there as after eating the biscuit it leaves something in the mouth which is not smooth. It doesn't happen with Parle-G or any biscuit we generally eat. I have some biscuits left with me that can be checked for quality. Reply me what should I do. I feel this is not good for health and may be the whole batch is defaulted. This might be due to the poor quality of grain used.
          Jan 29, 2017
          Complaint marked as Resolved 
          Parle customer support has been notified about the posted complaint.
          Verified Support
          Dec 27, 2016
          Parle Customer Care's response
          Kindly contact our customer care cell number and email id as mentioned on our product packets and as given below:

          CONSUMER CARE CELL
          Parle Products Pvt. Ltd.
          North Level Crossing, Vile Parle East,
          Mumbai - 400 057
          Phone No. :[protected], Email : [protected]@parle.biz
          Visit us at www.parleproducts.com
          Parle g biscuit tasting so bad . Unable to eat. Product mfg date is Jan 2017 . Batch AH16cp.
          Even there any of customer care no. Not working.
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            S
            Sharik Ahmad
            from Delhi, Delhi
            Nov 30, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110059

            Hi sir
            Mera naam sharik hai or meri shop home choice super market ke naam se hai or mera shop address hai S-4A vishwas park matiyala road near rescue hospital uttam nagar new delhi -110059 parle g biscuit ka maine order diya tha or tax invoice bill manga tha lekin te ditributors rahul traders cash mang raha hai bol raha hai please meri problem solve kare

            Regards
            Sharik
            [protected]
            Jan 1, 2017
            Complaint marked as Resolved 
            Parle customer support has been notified about the posted complaint.
            Dec 01, 2016
            Updated by Sharik Ahmad
            Mujhe chack dena hai farm ke naaam ka
            Verified Support
            Dec 01, 2016
            Parle Customer Care's response
            Kindly contact to our Consumer Care Cell desk as the details given on the packet After dialing the number press 3 for direct connect. The details are as below:

            Thank you ...
            CONSUMER CARE CELL
            Parle Products Pvt. Ltd.
            North Level Crossing, Vile Parle East,
            Mumbai - 400 057
            Phone No. :[protected], Email : [protected]@parle.biz
            Jan 09, 2017
            Bhaumik747's response
            Parle Customer care not responding

            I try to had a parle's potato wafers cream n' onion, . That packing date was 5/11/16. But it expired.

            Parle distributors bad behavior - Comment #2620027 - Image #0
            Hair found in parle monaco
            Bhaumik Patel
            +91 [protected]

            Parle distributors bad behavior - Comment #2634829 - Image #0
            Parle distributors bad behavior - Comment #2634829 - Image #1
            Respected sir, madam
            I am a owner of hotel one 10 at chikhli
            Gujarat
            Your distributor vk Sales is suppling products which are already expired so pls help us in it
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              R
              Raj_wakode
              from New Delhi, Delhi
              Nov 30, 2016
              Resolved
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              Resolved

              Hi Parle Team,

              This was shocking to us as in the biscuit packet we saw live worms. We had already eaten few biscuits and it was awful to see three worms in that small packet.

              It was awful. We give the same biscuits to our kid and looking at this unhygienic biscuit we never want to look back at this biscuit pack which does not have a term called Quality Check!
              +4 photos
              Jan 2, 2017
              Complaint marked as Resolved 
              Parle customer support has been notified about the posted complaint.
              Verified Support
              Dec 01, 2016
              Parle Customer Care's response
              Dear Mr. Raj,

              Kindly contact to our Consumer Care Cell desk as the details given on the packet. The details are as below:

              Thank you ...
              CONSUMER CARE CELL
              Parle Products Pvt. Ltd.
              North Level Crossing, Vile Parle East,
              Mumbai - 400 057
              Phone No. :[protected], Email : [protected]@parle.biz
              Visit us at www.parleproducts.com
              Contact Person: Ms. Rachana More
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                P
                Pushparaj Kulal
                Nov 19, 2016
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                Date of incident - november-2016

                Hi,
                My name is pushparaj, from mangalore currently working in uae

                I had bought this package of parle-g from our local store and while eating i could feel fine sand or glass particles in between my teeth while grinding.

                This is for real i am not asking for compensation but for well being of others thanks.
                +1 photos
                Dec 23, 2016
                Complaint marked as Resolved 
                Parle customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2016
                Parle Customer Care's response
                Dear Mr. Pushparaj,

                Kindly give us your contact details on the below given information or the information given on the complaint products or any other products of the Company for us to attend you and /or address the complaint.

                Regards;
                CONSUMER CARE CELL
                Parle Products Pvt. Ltd.
                North Level Crossing, Vile Parle East,
                Mumbai - 400 057
                Phone No. :[protected], Email : [protected]@parle.biz
                Visit us at www.parleproducts.com
                Contact Person: Ms. Rachana More
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                  S
                  shivangik
                  from Mumbai, Maharashtra
                  Nov 18, 2016
                  Resolved
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                  Address: New Delhi, Delhi, 110017

                  This is to inform you that I found a hair in a biscuit (Monaco - Parle) I dropped a mail to the customer support.After looking at the pictures i shared with the customer support, they contacted me and one of the sale persons from the company came and took that unhealthy piece of biscuit (which unfortunately i ate almost half ) along with the wrapper . After that i dropped several mails to customer support and I have not received any email on what actions they are taking. I would be requiring their plan of actions regarding same. I logged this complaint on 15th oct.
                  +3 photos
                  Aug 26, 2019
                  Complaint marked as Resolved 
                  Parle customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 18, 2019
                  Parle Customer Care's response
                  Thank you for informing us on this we will take care of this in future..

                  You can also contact us on our Customer Care cell on the below given details:

                  CONSUMER CARE CELL
                  Parle Products Pvt. Ltd.
                  North Level Crossing, Vile Parle East,
                  Mumbai - 400 057
                  Phone No. :[protected], Email : [protected]@parle.biz
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                    S
                    Soumil Joshi
                    from Mumbai, Maharashtra
                    Oct 12, 2016
                    Resolved
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                    Address: 400101

                    I am a regular consumer of Biscuits produced by Parle Agro and I am seriously disappointed with the amount of cream in Hide and Seek Bourbon that I bought a day ago. All Biscuits in the pack had preposterously low amount of cream. The batch no. is N1 27 AB.
                    Also, the consumer feedback email id provided is faulty and doesn't work.

                    I hope this problem is looked into as soon as possible. If this continues in the future, I will have to seriously think of not buying your products anymore.

                    Regards,
                    Soumil Y. Joshi
                    +3 photos
                    Nov 18, 2016
                    Complaint marked as Resolved 
                    Parle customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 14, 2016
                    Parle Customer Care's response
                    Dear Mr. Soumil,

                    Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.

                    Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.

                    We appreciate your efforts to contact us and registered this complaint and assure you not to repeat the same in future.

                    Also to inform you that We are Parle Products and Biscuits and not Parle Agro as Parle Agro is a different entity for Parle Products and Parle Biscuits.

                    We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

                    Thank you...
                    CONSUMER CARE CELL
                    Parle Products Pvt. Ltd.
                    North Level Crossing, Vile Parle East,
                    Mumbai - 400 057
                    Phone No. :[protected], Email : [protected]@parle.biz
                    Visit us at www.parleproducts.com
                    Contact Person: Ms. Rachana More
                    Found couple of dead cockroaches in Parle wafers .

                    Hide and seek bourbon quality - Comment #2585908 - Image #0
                    I select the Corporate plan Re. 99 per month but Vodafone activated in Rs. 199 per month. Please deactive the plan. If in case you not deactive our package i throw the sim card and not pay any amt.
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                      A
                      aysh sayed
                      from Mumbai, Maharashtra
                      Sep 1, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400010
                      Website: www.parleproducts.com

                      I had bought 2 packet of parle's bake smith original english marie, . I bought it from d'melllo martket near wadala . I opened the packet today . And the taste of the biscuits were horrible. It smelled like the rotten biscuits.The quality of parle being one of the oldest brand, it's product is always expected to be the best. Kindly look into the matter as soon as possible and take the necessary actions.
                      Oct 11, 2016
                      Complaint marked as Resolved 
                      Parle customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2016
                      Parle Customer Care's response
                      Dear Mr. Sayed,

                      Kindly give us your contact details for us to contact you.

                      in the alternate contact to out Customer care number and email id as mentioned on our product packet as also given below:

                      CONSUMER CARE CELL
                      Parle Products Pvt. Ltd.
                      North Level Crossing, Vile Parle East,
                      Mumbai - 400 057
                      Phone No. :[protected], Email : [protected]@parle.biz
                      Visit us at www.parleproducts.com
                      Verified Support
                      Sep 09, 2016
                      Parle Customer Care's response
                      Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                      CONSUMER CARE CELL
                      Parle Products Pvt. Ltd.
                      North Level Crossing, Vile Parle East,
                      Mumbai - 400 057
                      Phone No. :[protected], Email : [protected]@parle.biz
                      Visit us at www.parleproducts.com
                      Purchased this 100gms Parle g biscuit packet from a local general store. Upon opening the packet found the quality of the product to be bad. I believe that the picture can describe. Concerned authority should take rightful action against the people responsible to maintain the quality of the product.

                      Bake smith biscuits - Comment #2552489 - Image #0
                      " Join together, to Fight for Right" !!

                      I have red your complaint against Parle biscuits.

                      I am consumer from US, I have also found Defective' biscuits.
                      I have lodged complaint with Parle.I haven't received reply from Parle.

                      Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
                      plus there is inspection of Export Inspection Council of India.

                      Parel Company and these agencies try to cheat consumers

                      It is "Breach of Trust "

                      I am planning to lodge a Consumer Complaint in Consumer Court.

                      If, you are interested please, contact me immediately.
                      Kindly invite other Parel biscuits complantants.

                      DO NOT SUBMIT/GIVE YOUR DEFECTIVE PRODUCT TO pARLE cOMPANY/DISTRIBUTOR.
                      IT IS A LEGAL PRROF !

                      Remember ! " United we Stand, Divided we fall "

                      Thanks,

                      Rajesh Ranade
                      USA
                      e-mail :[protected]@yahoo.com
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                        R
                        rajusarpur
                        from Nellore, Andhra Pradesh
                        Aug 29, 2016
                        Resolved
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                        Address: 524411
                        Website: www.parleproducts.com

                        I am favourite of hide&seek, bourbon, milano, hide&seekfab etc.., these products are not available here. i ask in shop there dons"t no that name of these products there telling to take mom`s magic & dark fantasy of sun feast and another biscuits lake britannia biscuits. these all are available her.
                        But y there was no products o[censored]r parle company?
                        Pl z take all brands in our place also
                        There was so many of
                        Industrial, nbkr institute science & technology. these place was famous for aquaculture
                        Pl z send ur brands her
                        Thank you
                        Oct 12, 2016
                        Complaint marked as Resolved 
                        Parle customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2016
                        Parle Customer Care's response
                        Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                        CONSUMER CARE CELL
                        Parle Products Pvt. Ltd.
                        North Level Crossing, Vile Parle East,
                        Mumbai - 400 057
                        Phone No. :[protected], Email : [protected]@parle.biz
                        Visit us at www.parleproducts.com
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                          M
                          Mandip9602
                          from Anta, Rajasthan
                          Aug 29, 2016
                          Resolved
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                          Resolved

                          Address: 400057
                          Website: Www.consumercomplaints.in

                          Sir i have bought your parle product in which the weight of your product is 125gm which is fully filled with masala with an very bad taste of it. Its actual weight should be 23gm. So what to do. I have buyed 2 packets of this product i have opened one pouch and another is safe with the same problem. It is harmful for health to eat this masala. So please resolve this problem as fast as possible.
                          Oct 10, 2016
                          Complaint marked as Resolved 
                          Parle customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 09, 2016
                          Parle Customer Care's response
                          Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                          CONSUMER CARE CELL
                          Parle Products Pvt. Ltd.
                          North Level Crossing, Vile Parle East,
                          Mumbai - 400 057
                          Phone No. :[protected], Email : [protected]@parle.biz
                          Visit us at www.parleproducts.com
                          The new Cheese Cracker sandwich had biscuits that were broken at the sides. It was evident that the biscuits were not broken in transit since broken pieces were not there in the packet. The biscuits were broken itself, when they were packed.

                          This is not expected from Parle.
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                            K
                            krish9986
                            from Yamunanagar, Haryana
                            Aug 21, 2016
                            Resolved
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                            Resolved

                            Address: Jind, Haryana, 126102

                            Res sir,
                            We are the wholesaler of jind town from 1993. From last year we are strted billing in sahyog. All is going very well. But form last 2 month online invoicing coming stop in sahyog. When we call cmc they told us due to impliment sap in depot online invoices are ifected. And you have to manually entered the invoice. We entered manaully invoicing. But now in depot's inovoice there is material code except product code. But sahyog has product code except material code. And now you tell how can we entered the invoce. We asked to tso but he has no answer.
                            Oct 13, 2016
                            Complaint marked as Resolved 
                            Parle customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 09, 2016
                            Parle Customer Care's response
                            Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                            CONSUMER CARE CELL
                            Parle Products Pvt. Ltd.
                            North Level Crossing, Vile Parle East,
                            Mumbai - 400 057
                            Phone No. :[protected], Email : [protected]@parle.biz
                            Visit us at www.parleproducts.com
                            Bought melody from office canteen, Perfectly wrapped and everthing.Found a thing polythene strand passing accross the toffe .Would have eaten that if not seen .Seriously negligence and cheating

                            Invoicing problem in parle's software sahyog - Comment #2532721 - Image #0
                            Hai I will not tell anything
                            I'll upload pics
                            U people only c this..photos are not fitting
                            Anyway I'll upload in Facebook only
                            Thanks
                            Dear Sir / Mam,

                            Parle-G Biscuits Smell & Taste like PHENYL

                            PKD: 9/16, (Batch N0 - AL 3A) NET WT: 28g

                            क्या करें आप हमें बताये, आपका कस्टमर केयर पर कॉल किया बूत कोई रिस्पांस नहीं,
                            अब आप बताये क्या करें (मैंने कल ही 60 पैकेट ख़रीदे है, बताइये क्या करना ह )
                            [protected]
                            [protected]

                            Name - Dheeraj Chopra
                            City - Delhi
                            Mob: [protected]
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                              S
                              Siddhant Seth
                              from Bengaluru, Karnataka
                              Aug 21, 2016
                              Resolved
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                              Resolved

                              Address: 560100
                              Website: Parle Rusk

                              I had bought a parle rusk packet, all the rusk inside the packet were burnt. I want to ask why do you do so? How a person will eat brunt rusk?, don't you be careful at the time of packaging. I regular eat rusk of all the brands, i got that your brand item are good yet you should have need more improvement.

                              I wasted my valuable money and lost the enjoyment my coffee.
                              Oct 12, 2016
                              Complaint marked as Resolved 
                              Parle customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2016
                              Parle Customer Care's response
                              Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                              CONSUMER CARE CELL
                              Parle Products Pvt. Ltd.
                              North Level Crossing, Vile Parle East,
                              Mumbai - 400 057
                              Phone No. :[protected], Email : [protected]@parle.biz
                              Visit us at www.parleproducts.com
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                                P
                                pranab kp
                                from Pune, Maharashtra
                                Aug 9, 2016
                                Resolved
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                                Address: Pune, Maharashtra, 411014
                                Website: www.parleproducts.com

                                I am a usual customer of parle-g biscuit. Today brought a parle-g orignal gluco biscuit, weight: 70g and mrp rs.5. The taste of this pack is very bad and i can't eat this anymore. It smells much alike baking soda. Biscuit packaging date 5/16, batch : ab 25ep1.
                                I request the company to please check the sample of the particular batch for any further query.
                                Oct 14, 2016
                                Complaint marked as Resolved 
                                Parle customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 09, 2016
                                Parle Customer Care's response
                                Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                CONSUMER CARE CELL
                                Parle Products Pvt. Ltd.
                                North Level Crossing, Vile Parle East,
                                Mumbai - 400 057
                                Phone No. :[protected], Email : [protected]@parle.biz
                                Visit us at www.parleproducts.com
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                                  D
                                  Dhruvi Shukla
                                  from Vadodara, Gujarat
                                  Jul 24, 2016
                                  Resolved
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                                  Address: Mumbai City, Maharashtra, 400057
                                  Website: www.parleproducts.com

                                  I had bought a twin packet of parle's chips, one simply salted and the other tangy tomato. I bought it from reliance super, vadodara on 9th july. The manufacturing date is 11th april 2016, while the expiry date is 11th october 2016, as per "best before 180days from packaging" on the wrapper. I opened the packet two days ago. And the taste of the chips were horrible. It smelled like the rotten oil. It seemed as if the oil used to fry the chips was ages old. The quality of parle being one of the oldest brand, it's product is always expected to be the best. Kindly look into the matter as soon as possible and take the necessary actions.
                                  Oct 12, 2016
                                  Complaint marked as Resolved 
                                  Parle customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2016
                                  Parle Customer Care's response
                                  Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                  CONSUMER CARE CELL
                                  Parle Products Pvt. Ltd.
                                  North Level Crossing, Vile Parle East,
                                  Mumbai - 400 057
                                  Phone No. :[protected], Email : [protected]@parle.biz
                                  Visit us at www.parleproducts.com
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                                    M
                                    Manish67
                                    from Anta, Rajasthan
                                    Jul 13, 2016
                                    Resolved
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                                    Address: Vadodara, Gujarat, 390020

                                    Jolly's surprize, 20/a shrenikpark akita, vadodara, gujarat, india.
                                    This is my shop name. It is running since 18 yrs as a leading shop in this area.
                                    As per supply chain we have two groups : shree radhe mrkt & krishna entp.

                                    This krishna entp has not visited jolly's surprize since two months..
                                    Nome of your officers are also visiting...

                                    What they are doing i don't know...
                                    Thats all i have to say
                                    Thanks,

                                    Yours

                                    Manish mahant
                                    Oct 13, 2016
                                    Complaint marked as Resolved 
                                    Parle customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 09, 2016
                                    Parle Customer Care's response
                                    Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                    CONSUMER CARE CELL
                                    Parle Products Pvt. Ltd.
                                    North Level Crossing, Vile Parle East,
                                    Mumbai - 400 057
                                    Phone No. :[protected], Email : [protected]@parle.biz
                                    Visit us at www.parleproducts.com
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                                      S
                                      sanjaymahant1
                                      from Mumbai, Maharashtra
                                      Jul 6, 2016
                                      Resolved
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                                      Address: Indore, Madhya Pradesh, 452006

                                      Week before previous week i have purchased parle jee 20 20 buiscuit from more megastore situated at c21 mall in indore,
                                      Just after opening the pack my little son consumed it and start to vomit after an hour, we immediately rush him to nearby family physician who said that something comes in his diet which results in vomiting and indigestion.
                                      After examining the biscuit pack i found a unique pungent smell coming out of it similar to the smell of kerosene.
                                      It is a serious manufacturing mistake in parle jee buiscuit, and these companies are just busy with the advertisement and spending a lot on it without even caring for the basic hygienic standard. This matter should be trated seriously and i am going to lodge a complaint in consumer forum too and propagating this issue on social network also so that this company should get a ban just like maggi, because this is not the first time when i have found the defect but i remember that its the third time when the quality issue has be find out by me.
                                      Oct 13, 2016
                                      Complaint marked as Resolved 
                                      Parle customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2016
                                      Parle Customer Care's response
                                      Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

                                      CONSUMER CARE CELLhttp://www.consumercomplaints.in/parle-kirosene-like-smell-from-parle-jee-buiscuit-c1324079#
                                      Parle Products Pvt. Ltd.
                                      North Level Crossing, Vile Parle East,
                                      Mumbai - 400 057
                                      Phone No. :[protected], Email : [protected]@parle.biz
                                      Visit us at www.parleproducts.com
                                      File a complaint with District Designated Officer - Food Safety, Indore with samples, bills etc. They will test it and take action against manufacturer / retailer after investigation
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                                        N
                                        Navdeepnitj
                                        from Katra, Jammu and Kashmir
                                        Jun 22, 2016
                                        Resolved
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                                        Address: New Delhi, Delhi, 110016

                                        Sir
                                        I simply want to say please check the quality of your biscuits otherwise don't make fool of people by packing unhygienic biscuits.look at the pic which I provided you.i opened the packing and start eating and then I see one of the biscuit is dusty.i just check other biscuits inside the pack and felt bad that a lot of biscuits covered with black dust.
                                        +1 photos
                                        Jul 28, 2016
                                        Complaint marked as Resolved 
                                        Parle customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 22, 2016
                                        Parle Customer Care's response
                                        Respected Customer, Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention. Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance. Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter. We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same. Thank you... CONSUMER CARE CELL Parle Products Pvt. Ltd. North Level Crossing, Vile Parle East, Mumbai - 400 057 Phone No. :[protected], Email : [protected]@parle.biz Visit us at www.parleproducts.com Contact Person: Ms. Rachana More
                                        Dear Mr. Navdeep,
                                        Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
                                        Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
                                        Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
                                        In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
                                        We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

                                        Thank you...
                                        CONSUMER CARE CELL
                                        Parle Products Pvt. Ltd.
                                        North Level Crossing, Vile Parle East,
                                        Mumbai - 400 057
                                        Phone No. :[protected], Email : [protected]@parle.biz
                                        Visit us at www.parleproducts.com
                                        Contact Person: Ms. Rachana More
                                        kindly ignore the earlier mail as sent wrongly due to internet connection error...

                                        Dear Shivpooja,
                                        Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
                                        Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
                                        Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
                                        In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
                                        We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

                                        Thank you...
                                        CONSUMER CARE CELL
                                        Parle Products Pvt. Ltd.
                                        North Level Crossing, Vile Parle East,
                                        Mumbai - 400 057
                                        Phone No. :[protected], Email : [protected]@parle.biz
                                        Visit us at www.parleproducts.com
                                        Contact Person: Ms. Rachana More
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