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PayPal Complaints & Reviews

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Updated: Mar 21, 2024
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PayPal reviews & complaints page 10

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D
dr.priyankaj
from Mumbai, Maharashtra
May 29, 2018
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Website: www.paypal.com

It is a totally genuine review. Please never use paypal because with paypal your money is never safe.
Paypal has my 1000 $ and it has been 6 months that they are not returning it.
I am calling them every week. I have written thousand mails.
They are assuring me that you money is safe with paypal but i do not want my money to be with paypal. I want it to be with me.
It is totally true like everyone said, they withhold your money and do not give you back. I am not sure when will i get my money back.
Supervisors are just assuring me that we are following up with this personally. But 6 months and no solution.
So if you do not wanna be stuck like me, do not use paypal.
PayPal customer support has been notified about the posted complaint.
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    B
    Bkraina
    from Meerut, Uttar Pradesh
    May 23, 2018
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    Address: 122002

    Hi,

    Refer transaction receipt no [protected] for $ 165 (Amounts inr rs 11, 346.22) was made through pay pal on 2nd march 2018 at 13:14:37 gmt+5.30 towards 4us visa fee of veer munshi. While waiting for one week found no clue of the payments received by immigration4us and was told that immigration4us does not accept payments through any other gateway except the designated banks in india (City bank and axis bank).
    On inquiring from the pay pal office telephonically i almost called their office 4 or 5 times and spoke with 4 officials and finally a dispute was escalated on may 8 2018. Under case no;[protected]. Yesterday i received a mail from pay pal and shockingly the details are copied for your reference as under;

    Dear rajni raina,

    We have concluded our investigation into the following case:

    Case id: pp[protected]
    Transaction date: 02-mar-2018
    Transaction amount: -$165.00 usd
    Seller's email: [protected]@immigration4us.com
    Seller's name: immigration4us

    The seller has submitted valid proof, verified that the virtual/intangible item or service was received by you and is as described. As a result, your claim can not be granted at this time.


    We encourage you to contact your seller for a resolution.

    We value your business and regret that you have had this experience.

    Thank you for your cooperation.

    Yours sincerely,

    Protection services department

    Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your paypal account and click the help link in the top right corner of any paypal page.


    Copyright ©[protected] paypal. All rights reserved.

    Consumer advisory - paypal pte. Ltd., the holder of paypal’s stored value
    Facility, does not require the approval of the monetary authority of singapore.
    Users are advised to read the terms and conditions carefully.

    Ppid pp646 - f2c711af3606f

    I would like to draw your attention no services were provided under the above transaction, you may check your records for the same. If there is any valid proof of service availed that needs to be shared.
    It is requested to refund the money to my account at the earliest.

    Thanks
    PayPal customer support has been notified about the posted complaint.
    My paypal maney not come it was send it was say wait 7 day but i am wait alrady 7day Transaction ID
    2VK[protected]S number check refund stachu and give my money in my account name ravi shankar jaiswal solve .
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      A
      anmolrsharma
      from Dirba, Punjab
      Apr 11, 2018
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      Address: Mohali, Punjab, 140301

      Hi
      My first experience with paypal was very bad and horrible and nobody cares about customers and now i am suggested to people don't pay and received any amount through pay pal its looks like a fraud.

      My issue is i had purchased a hosting plan from hostinger on 19th of march 2018 and very next day some of the issue in services i take refund amount from hostinger and they immediately credited the amount into my pay pal account and pay pal shown status completed and credit to credit card first of all i have no credit card paid whole amount directly from my bank account and today is 11th of april 2018 not a single penny credit to my bank account.

      Thanx
      +1 photos
      PayPal customer support has been notified about the posted complaint.
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        H
        haribol8Subhronil Das
        from Hyderabad, Telangana
        Feb 13, 2018
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        Since the last 3 months i have been getting tax invoice amounting to 10-15% of the amount received. Like for some 17000 inr... My tax invoice is 1700...

        Gst is supposed to be levied on the fee amount. Why these exorbitant charges?

        I have attached the tax invoice for december and january.

        Kindly look into this matter or else i would be forced to stop using paypal and find some other way to get my money back.
        +1 photos
        PayPal customer support has been notified about the posted complaint.
        All i have is email that i always receive from those people mention that they will find out why my account is block before 120 days according to paypal rules since my account in negative.
        PayPal a major online forex company
        Using wrong Exchange rates
        He gave rates as 1 $ = 62.36 INR

        Whereas the real exchange rates were
        1 $=64.5 INR

        Please investigate it.It is a serious matter
        And

        gst charges - Comment #3054661 - Image #0
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          K
          ketanrf
          from Surat, Gujarat
          Feb 9, 2018
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          Someone contact me on skype and told me to send cv for job.

          His skype id - live:usedserverproducts

          Email id - [protected]@outlook.com, [protected]@outlook.com

          After sending my cv he offered me job of monthly 1200$ salary.

          Then after instantly without asking anything, he transferred 6400$ to my paypal account. As per rbi rules in india, paypal is not holding money into paypal account more than 24 hours, so after 24 hours, it got automatic withdraw into my bank account.

          After the withdrawal of money, that unknown person sent me other indian bank account details and told me to keep 500$ and transfer remaining amount to other indian bank accounts.

          Other indian bank account details:
          Icici bank

          Current account : v r enterprises
          A\c no :[protected]
          Ifsc: icic0004184
          Pan: cacpg5897d
          Gurgaon branch

          After sending remaining amount to the above indian bank, that unknown guy has refunded money from paypal by the false claim of an item not received so paypal asked me to send tracking code but i am not seller and i didn't sell anything so how can i provide tracking code?

          Then after paypal has refunded money to him so that unknown fraudster get whole money bank as well as that fraudster got money in his other indian bank account so he doubled his money but paypal has deducted money from my paypal account and right now there is negative balance in my paypal account.

          So paypal is always giving decision in favor of frauder to get high commission they don't think about victims and they are not stopping to ban such a frauder

          Never accept payments on paypal.
          PayPal customer support has been notified about the posted complaint.
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            N
            nexp
            from Gurgaon, Haryana
            Feb 2, 2018
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            Address: New Delhi, Delhi, 110005

            I am receieving payments through paypal as advance for my export of goods. This payment gets credited to my account through citi bank. So for clearing shipping bills my home bank i. E. Indusind asks for firc/advice.
            Now, with our purpose code p0103 (P0103 is advance receipts against export contracts (Export of goods only), citibank has rejected & returned our application saying that purpose does not march with paypal records.

            Citi bank firc/advice comes with purpose code p0104.

            But since its an advance payment agianst export of goods so my bank is not accepting firc and is saying that we can accept this if purpose code is p0103.
            I tried to change the purpose code in my paypal account profile but there is no option except selecting cross border sales of goods.

            Please fix purpose code in all my payments since oct, 2017, so that firc can be issued with correct purpose code, else i am not able to clear my shipping bills.
            PayPal customer support has been notified about the posted complaint.
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              R
              Rubinsilvest
              from Taliparamba, Kerala
              Nov 12, 2017
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              Address: 629152

              Hai friends after reading this one, stop sending money through paypal.

              One of my friend transferred 100$ to my account. From that they charged 6.60$.
              Ok its no problem. But after that, they showing 1$=62.449. But the real amount of 1$ on this date is (12/11/2017) 65.39.

              So totally, my friend send rs.6600. Now i am receiving rs. 5, 962.
              For begging like this, if the paypal owner can clean my toilet. I can pay more to him. Stupid...
              PayPal customer support has been notified about the posted complaint.
              Im suraj I will purchased in meco multimeter 1221rupees debited, this cash is not refunded only for transaction message
              Dear Customer, Purchase of INR 1, 221.14 has been made on Debit Card linked to Acct XX8045 on 13-Nov-17. Info: VIN*PAYPAL *TOM. The Available Balance is INR 68, 306.14.
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                S
                Subhamoy Halder
                from Kolkata, West Bengal
                Nov 4, 2017
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                Address: 700150
                Website: www.empowr.com

                Yesterday, i just opened an a/c with a website named empowr.com where they r scamming people in the name of giving money by liking posts and pics and all [censored]. I had no idea with it. But i saw numerous indians have a/c there, so thought it to be like fb and many mentioned they earned money through this. The website looked absolutely legit and asked for a paypal verification for transferring my earned money. I verified it since my icici bank card is linked with paypal. Just as i clicked on verfication, instantly 30$ + 2045.23 were deducted from my bank a/c instantly 3 times. I immediately contacted paypal and opened dispute against all the 3 illegal transaction happened through the, they say they r the safest and secured. They r cheaters helping gamblers and criminals of other nations cheating innocent people by openeing business a/c with them. They immediately closed the claims mentioning that status details: this case is closed. The payment was never accepted by the seller. Paypal cancelled the payment and returned the funds to your account. Till now i didn't receive a single rupee back to my a/c. I contacted my bank and told them everything and they blocked my a/c temporarily and said they will start investigating all the illegal transactions happened through paypal. I will also lodge an fir against this fraud scam website named - empowr.com and also paypal and will also notify higher authorities regarding the same. I give day and nights to earn this money, not cheat people like paypal is helping in doing it. Beware, don't open any a/c with paypal and link your bank a/c or debit/credit card. Anytime these cheaters can help their business partners earn money by accessing your bank a/c. I want my money back and for that i ll do whatever i possibly can. I have also shared this bad incident happened with me stating both empowr and paypal in fb and whatsapp and it will start spreading like wild fire when put in social networks. I will file the case against paypal since through them how can these bloody cheaters running illegal website have legal a/c with paypal. U can check 1000z of complaints against this empowr.com. Just go and google it and check it yourself.
                PayPal customer support has been notified about the posted complaint.
                Nov 04, 2017
                Updated by Subhamoy Halder
                this is my email id registered with paypal - [protected]@gmail.com
                Nov 06, 2017
                Updated by Subhamoy Halder
                paypal is a fraud...don't do any payment or recv.any payment with paypal friends...you will be in serious pathetic trouble.they r cheating people with overseas fraud gambling scam companies in looting hard earned money of innocent people of india.why is indian govt.or higher authorities not taking action against these master mind frauds, don't know.
                Nov 06, 2017
                Updated by Subhamoy Halder
                in china, already they r banned completely.
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                  G
                  gurudath44
                  from Mangalore, Karnataka
                  Aug 26, 2017
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                  Address: Dakshina Kannada, Karnataka, 575008
                  Website: PAYPal

                  Two debit tranctions were made in my bank account with iob derebail br mangalore, by some one through paypal on 24th august 2017.
                  1) ecom - paypal james b [protected] sg-v[protected]inr 1477.96
                  2) ecom - paypal nidish [protected] sg - v[protected] inr 1679.50
                  I do not know how these transactions took place whether net banking or card use.
                  I have not disclosed my pword or transaction pin to any body.
                  Looks like they have made online purchases looking at the amount. No tractions can be made without banks confirmation of my secret password.
                  The card was and is with me all the time so could not be used for shopping as the card has to be swiped at the shop.
                  If net - banking is done then a pin has to be used, which again not disclosed by me.
                  To make a purchase through any ecom sites a password is to to be used at the payment portal which is confirmed by the bank and payment is made.
                  I am wondering how this has been done.
                  So keeping money in banks is not safe any more.
                  I feel that the bank has security problems with their system or what ever it is.
                  The bank branch has just frozen my account upon my request and given me a statement of the transactions to enable me to lodge a police complaint. They are not helping in any other manner.
                  I have lodged a police complaint, but they have no cyber crime wing here, they said.
                  I am at a loss to as to understand what i should do. I am 74 years old and can not run around all the time.
                  I request pay pal to give me details of these transactions. I could not connect to them as when ever i calledtheir customer care number i was asked give the otp, which was not possible as i dont have any account with them.
                  Please help me.
                  — gurudath kamath
                  +1 photos
                  PayPal customer support has been notified about the posted complaint.
                  Aug 27, 2017
                  Updated by gurudath44
                  Copy of the Police complaint and statement

                  Sep 25, 2017
                  Updated by gurudath44
                  Even After a month of complaint I have not heard from PayPal. I only hope that they will inform me the nature of these entries, because my bank has informed me that my Debit card details have been used. I have not given my card details to anybody. I am really interested to know how these debits in my account were made that too through PayPal.
                  PayPal are you involved in these transactions???
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                    G
                    Gaba Karan
                    from Delhi, Delhi
                    Aug 8, 2017
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                    Address: Yamuna Nagar, Haryana, 135001

                    I ordered a cicret bracelet on 30/07/17
                    Using internet banking and payment source was paypal
                    I paid 4703.34rs (70$) for this
                    I wanted to contact to the merchant but in my email merchant details were not provided so i thought i should paypal
                    I tried calling them up and tried to get thier customer service id
                    But i was unable to reach them
                    I just have a receipt number [protected]

                    Merchant name is aamir
                    His fake email id provided - [protected]@myself.com
                    [protected]@myself.com
                    Please my request should be escalted to your concern department coz paypal is big and fraud website

                    Karan gaba
                    [protected]@gmail.com
                    PayPal customer support has been notified about the posted complaint.
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                      S
                      Shubham vishram phatak
                      from Yaval, Maharashtra
                      Jun 1, 2017
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                      Address: 560103
                      Website: www.paypal.com

                      I have placed advertise for my camera on olx.
                      Lucas petrov form germany have contacted me that she is interested in buying and toook my whatsapp number and asked be about my email id and my name. I have gived my email id : ([protected]@gmail.com) and my name (Shubham phatak).
                      But she transferred momey on paypal and tell me to ship cam on her address.
                      But i hvnt received money on paypal.
                      Lucas patrov tell me that paypal
                      Holding money. So i request you that reverse the transaction of lucas patrov. Give her money back to her paypal
                      PayPal customer support has been notified about the posted complaint.
                      Jun 01, 2017
                      Updated by Shubham vishram phatak
                      Lucas Petrov filing compaint against me becouse i hvn ship the camere. but i hv not received money on paypal and she thought me that paypal holding my money. so i request you to give her money back.
                      Jun 01, 2017
                      Updated by Shubham vishram phatak
                      paypal send me warning message that within 5 hours if i dont ship the camera then they will take serious action on me.
                      but i am the indian and i have right to decide whom i will sell the camere and they have no right to pressurise me. Lucas Petrov said she have transferred money on paypal. but i hv not received on my account. and paypal holding it. and if that money remain unclaimed then it will directly goes back to sender. and i am not going to claim it. so i request you to give her money back and take serious action on Paypal
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                        J
                        Joshchris
                        from Chennai, Tamil Nadu
                        May 18, 2017
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                        Address: 600020
                        Website: itunescarddelivery.com

                        I have not received my refund update. I had bought something on itunescarddelivery.com and they had refunded the money but it has not reflected on my card or to my phone number.
                        The date, time and receipt number is as follows.
                        17-may-2017 15:21:05 gmt+05:30
                        Receipt no: [protected]
                        Kindly update my refund status or please let me know what the status is.
                        PayPal customer support has been notified about the posted complaint.
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                          N
                          Nuzzo3
                          Apr 18, 2017
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                          Website: www.paypal.in

                          PayPal refused to help me with my limitation. They ignored me when I tried to call and they ignored me when I emailed them. I have payments I need to accept from customers and I make my living using PayPal. But does PayPal care? No, they take your money and kick you to the curb and blame you for the cause.

                          PayPal service is horrible, if you are limited, do not expect to get back on anytime soon. They will ignore you until you go away and never come back.

                          My account is gone and so is my income. Thanks PayPal.

                          I had no other option but to use Auction Essistance to go stealth and create another account.
                          PayPal customer support has been notified about the posted complaint.
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                            A
                            abdul.salaam
                            from New Delhi, Delhi
                            Apr 12, 2017
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                            Address: New Delhi, Delhi, 110062
                            Website: limratechno.com

                            I am Abdul Salam.
                            I have account with paypal and a link a my icici bank account number.
                            My colleague send me some money, then paypal automatically withdrawal amount Rs 2700 approx and Rs 15000 to bank account on 16 dec, 2016 and 26Dec, 2016. But till now no money transfered to icicic bank account number.

                            I did more than 20 times complaints on paypal customer care centre but there is no resolution.

                            Please let me know I can I get my money back.
                            PayPal customer support has been notified about the posted complaint.
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                              S
                              Surbhi23
                              from Noida, Uttar Pradesh
                              Apr 11, 2017
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                              Website: www.paypal.com/in

                              Its has been over 2 months now that PayPal is not transferring funds to my bank account.
                              They are just harassing me by giving lame excuses every day. the fault is there in their system. they every day tell me that give us 7-8 days, funds will be in my account but they fail.
                              I have made innumerous calls to their customer support but all in vain,

                              They are so illiterate they don't understand their own system, some says something and then someone has some other excuse.
                              I m fed up, please help
                              PayPal customer support has been notified about the posted complaint.
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                                R
                                RobinSinghW
                                from Mumbai, Maharashtra
                                Dec 19, 2016
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                                Address: 600119
                                Website: paypal.com

                                Paypal limited my account access on 08-Sep-2010. Have contacted customer care several times. They keep on saying it is reviewing. How long do they need to review an account 10 years? Moreover, its not a merchant account and has zero balance in it. No solution as of now.

                                I have already uploaded the necessary documents as well long ago.

                                (Case ID is PP[protected].)
                                PayPal customer support has been notified about the posted complaint.
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                                  E
                                  Eshansingh
                                  from Udaipur, Rajasthan
                                  Jul 20, 2016
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                                  Address: 600119
                                  Website: www.paypal.com

                                  I am a manufacturer of replicas. I have open a paypal account in jan 2016.
                                  in there policy they have not mentioned anything saying that manufacturer cannont open an account.

                                  Due to all this I have been mentally harassed from past 3 months I am running behind them from past 3 months i have received some payments and they put my account on resolution mode (limitations) i have provided all the necessary documents and everything they requested to do so. now they say me to provide the tracking information. if i will not recived the funds how can i provide the tracking information.

                                  i am telling this since starting and now in the end i had to refund to all my clinets and had to be in huge losses.

                                  this company seriously mentally hasrresed me.
                                  PayPal customer support has been notified about the posted complaint.
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                                    S
                                    Satyaki Kundu
                                    from Kolkata, West Bengal
                                    Mar 6, 2016
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                                    Address: 600119
                                    Website: www.paypal.com/myaccount/wallet

                                    The incident happened on 6th march, 2016 at about 1:30 a.M.
                                    My phone no. Is [protected].
                                    I added my bank account to paypal account . They (Shown in the paypal site) assured that they had sent 2 small deposits (Each between ₹ 1.01 and ₹ 1.50) to indian overseas bank x-0884(My account). But when i opened my iob account i observed that the deposits are not small(One ₹ 134.60 and other ₹ 69.02).To confirm the bank account exact deposited amount has to be written in the site.This deposited amount has not been taken. My bank account is not confirmed but ₹ 203.02 has been debited from my account.
                                    I want to return the deposited amount. I am requesting you to pay attention to this matter
                                    ( i am going to upload last few transactions of my bank account where last two are for paypal. I will upload also the assurance of paypal about deposited amount.My account no. Is [protected].)
                                    +3 photos
                                    PayPal customer support has been notified about the posted complaint.
                                    Pl stop payment o[censored]s $ 50/- paid by me on 25/04/2016 .receipt no of payment is [protected] . product not received, nor any reply.
                                    contact datails
                                    ASHOK M DALMIA .
                                    [protected] /[protected].
                                    [protected]@yahoo.co.in
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                                      H
                                      Haresh S
                                      Nov 20, 2015
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                                      Address: Mumbai City, Maharashtra, 400089
                                      Website: www.paypal.com

                                      We have opened a PayPal account and ever since its opened, we are unable to receive any payments despite complying to all their requirements. They show email verification pending which is already done. When we call their helpline it they agree that its their technical issue and have a standard reply of getting things resolved in 24-72 hours. Its been over 72 hours and yet we are waiting, and when we call up the helpline, they again tell 24-72 hours.

                                      We are terribly disappointed with the PayPal service and its pathetic support.
                                      PayPal customer support has been notified about the posted complaint.

                                      gaypal not removing my bank details from my account.

                                      Paypal isnt removing my bank details from my account after its been limited on unauthorized access. They say they cant remove the details as per their fk policies. Can i get help with this?
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                                        K
                                        Kirankumar.adhi
                                        from Chennai, Tamil Nadu
                                        Sep 29, 2015
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                                        Address: Chennai, Tamil Nadu
                                        Website: www.paypal.com

                                        Hi, I have received payment from customer last week and requested to release on next day of receipt of payment, they have mentioned that they need confirmation mail from sender and I requested and sent as well. The payment is released from Paypal account after calling twice and the customer care executive mentioned that the payment will credit to my bank account to night automatically. Now the payment is released and I don't have any balance in my Paypal account and the payment which is released is showing sent to bank clearly. Now I called my bank they have mentioned they did not have any info. Now again I called and requested the Paypal persons to let me know the status, they are mentioning on final stage (not mentioned before at all), the are telling stories that the payment will credit after 7 days of period. They are doing some fraudulent with overseas payments. Even they are charging huge money, now i don't know were is my amount. Please take necessary action and provide the information Regards, Kiran
                                        PayPal customer support has been notified about the posted complaint.
                                        Oh, I am in the same case. After do some complaints, they feedback to me that they will check and inform me ASAP when they get the finally status. But, I was waiting for some day (after 1 week since I withdrawal) with no response, I went to my account and check. Finally, my money was there, I don't know why. Then I do complaint again but they don't response till now. I am so angry now and don't know what will happen next with my money. I am going to run away this service after I get my money :(
                                        Hope you can update your situation here to help me at least a little bit.
                                        Thanks! Yen
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