Claimed

PayPal Complaints & Reviews

1
Last updated Mar 21, 2024
Complaints 231
Resolved
31
Unresolved
200
Quick Links
Statistics
Share
Contacts

File a complaint to PayPal

Having problems with PayPal?

File a complaint and get it resolved by PayPal customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayPal
Customer Service Contacts

PayPal Phone Numbers

Phone
1-800-2123852
66
50
+91 44 6634 8001
16
31
View all PayPal contacts

PayPal Website

PayPal Head Office Address

No 334 Futura IT Park, Block A, Old Mahabalipuram Road, Sholinganallur
Chennai
Chennai District
Tamil Nadu
India

PayPal reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aakash16
from Noida, Uttar Pradesh
Report
Copy

didn't receive the cashback for one of the transactions

Address:110032

I booked two movie tickets from bookmyshow and paid through paypal account and there was one offer for first time paypal users to get 500 cashback in paypal account. I booked the tickets and it was my first ever transaction on paypal. I booked the tickets and the transaction was successful and was supposed to get the cashback this time but didn't get.

Please look into the matter and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kpreet080
from Dirba, Punjab
Report
Copy

non delivery of my order

Address:Gurdaspur, Punjab, 143528

My claim was denied even though I have proof of no delivery of my order.
I raised a dispute with PayPal (case ID: PP-D[protected] and my claim of $31 was denied even though the tracking number provided by the seller does not confirm that my order was delivered. There was a mistake and my order was sent back. I checked with India post (tracking number:RX[protected]DE) and even registered a complaint for the non delivery of my order. They...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8792mona
from Bengaluru, Karnataka
Report
Copy

purely fraud don't do any transactions

Address:Kantigadia, Jajpur, Odisha, 755049

I am from india. I booked ticket from bookmyshow with transaction id 5tg58550br667750w. There was written that 100% cashback. They have not given a single penny. They mailed that i am not eligible. They are not even telling the reason. What kind of bullishit is this?? Their customer care service wont able to help anyone. They just hired bunch of peoples who can speak in english, thats it. I dont even want to give 0.1 rating as well. I heard...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adarsh Viradiya
from Rajkot, Gujarat
Report
Copy

didn't receive cashback voucher as per t&c*

Hello sir/mem, i booked some tickets from bookmyshow under offer from paypal which offer gives 500rs. Paypal cashback voucher when u signup with paypal and on first ever transaction you will get 100% upto 500rs., i showed this offer and immediately signup with paypal and after signup i booked tickets wroth around 600rs. But paypal didn't give me cashback, when i contect paypal they give me reason like you are not getting cashback and they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narrator28
Report
Copy

didn't fit the cash back

Recently, i booked my flight tickets through goibibo using paypal, and didn’t got the cashback of rs 800 as it was mentioned by paypal. Why are they keeping such schemes if they are not able to fulfil it. I also customer care they told your card is not eligible for cashback, they should have mentioned before that my card in not eligible i would have not used this app, it was very disappointing!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi63388
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

urgently my money refund

Address:Moni Maharaj ki bagiya ke pass raun Bhind mp, 477335

Sir ji mene train tickets booking ki pesa kat gya par train tickets booking nahi hu
13 august 2019 ko paypal customer care bolte hai 5-7 din me pesa refund hoga
Mere pass or pesa nahi hai train tickets booking karne ke liye ab me kya karu is liye mera pesa urgently refund kare plz 5-7 din ka intzar nahi kar sakta plz request kar raha hu sir
Ravindra naroliya
Contact-[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avvy Paul
from Mumbai, Maharashtra
Report
Copy

they are not giving me my money.

Address:Milk Khas, Bilaspur, 135102

On may i recived payment from my friend (Usa), its aproximately 8000 inr. I want to withraw this money to my bank account and i tried many time, when i try to withdraw money to bank account but money did not send moreover paypal account not show my money after this, even when i contact to paypal customer center they says that you will recieved your money by demand draft in 20-30 days. But after 10 days when i check my paypal, my balance show...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snehamirle
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deadlock in accessing my paypal account

Website:www.paypal.com/in/home

My paypal account had a two factor authentication to send the otp to email id and phone number. I am unable to retrieve my password as my mobile number was deactivated sometime back. It has only one option at the end to retrieve password, it sends otp to the existing mobile number. How do i change my mobile number without being able to login?

Their help community and support center does not have a good email facility as it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaumikk
from Jaipur, Rajasthan
Report
Copy

my refund taking long time.

Address:132, Shivpuri Colony, Kalwar Road, Jhotwara, Jaipur, Rajasthan, 302012

I made payment to one of my friend in Connecticut USA on 27 July 2019 of small amount to check if everything is working fine and money goes on right place and it worked. after that I made payment of JUL
28
Urvashi Valand
Refunded – Money Sent
-$ 2, 282.24

and they did put payment on hold and said it will take 21 days to transfer the amount to her bank account.
Why???? if earlier amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
ultimateprince
from Dehra Dun, Uttarakhand
Report
Copy

paypal asking to return counterfeit product

Ref:- case id: pp-d[protected]

Dear sir/madam,

I purchased invicta watch on chrono24 on 07/06/19 for $76. I made the payment with paypal because it was the first time i was buying from that website and i trusted my money is safe with paypal. The seller described the item as authentic and with original box and papers. The item arrived on 19/06/19. Seller sent me a fake chinese watch and not original watch!!! There...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
ohmygod
from Yarada, Andhra Pradesh
Report
Copy

waiting for funds since last 40 days

Hi,
I have transferred funds from my US Paypal account to India Paypal account amount USD 500 on May 2nd 2019. The amount was received in my India Paypal account on May 4th 2019 after deducting charges o[censored]SD 26.31. INR 31, 866.18 was transferred to my bank account on May 4th.However till date there is no credit in my India Bank account.

I have been following up with them since then having sent several messages and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Mange
from Mumbai, Maharashtra
Report
Copy

bookmyshow

I have booked tickets using paypal on (Sunday) 28th april 2019.in the offers it was pretty clearly written (50% cashback upto rs 400). But i did not receive any cash back until now. My bookmyshow email id and paypal email ids are same.
My registered email id for both is '[protected]@gmail.com'.
I have attached the pic of my book my show ticket.
This is first time i used paypal, and did not thought to have such...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110059

I delivered a website for a UK employer named Pravi. She paid on paypal & disputed money. Paypal didn't listen me even i provided all proof and refunded her money. Not recommended. Full of scammers.

****************Scam Alert!******************

By profession i am a web developer. I was hired for website development work by a UK employer named Pravi on 16th March 2019 i had completed her work on 1st march...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalitkakkar
from New Delhi, Delhi
Report
Copy

paypal - the biggest fraudster

I am going to express my dissatisfaction here. i also advice you to be warned about paypal. They are the biggest cheaters. I am actually surprised that nobody has taken action against such a big cheater. Someone logged in to my account and done some transaction of 100 €. I have raised the concern with them to stop the payment. But they did not entertain me and close the case..

When you call their customer care, they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I would like to bring to your kind notice that paypal india is clearly violating the statutory instruction of rbi as well as finance ministry goi regarding automatic transfer to indian bank account of indian citizens on the day closing which should be at midnight 12 am plus maximum relaxation of about one hour of day of paypal accounted credited by money from foreign country for technical feasibility. Whereas paypal is transferring that amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjayverne
from Bengaluru, Karnataka
Report
Copy

violation of instruction laid down by rbi and finance ministry

Paypal is required to follow the instruction laid down by rbi and finance ministry for automatic transfer of money to bank account of indian customers on the end of the day, when ever any money is credited into the customers account from overseas or foreign country.
Paypal is not following the instruction and transferring the money on the next day after receiving it on previous day.
Paypal should have done it by midnight but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110049
Website:PayPal.com

I made a paypal account last month, did two transactions. Received cashback on both. Now i received a mail that says you cannot use your account any longer. When i ask reason, they says we cannot disclose it. And the worst part is that they are not giving the cashback also that i have in my account. Is it even legal to keep money of the user like this and blocking the account unnecessarily. They can't even tell me what wrong i have done....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked one flight from yatra.com and paid through paypal account and there was one offer for first time paypal users to get 500 cashback in paypal account. I booked the flight and was cancelled by yatra by some reasons and amount got refunded back and also the cashback was withdrawn from my paypal account as it was a cancelled transaction (Which i didnt cancelled). I booked the flight again and this time the transaction was successful and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TUSHAR DONDA
from Dhari, Gujarat
Report
Copy

not cashback received as described

Paypal offer was about the first transaction made at paypal account and receive cashback of 50% cashback upto 200. I made my transaction in my paypal account of 382 indian rupees. Paypal not give me any kind of cashback as offer says. I complain in their website but not received any response yet. What should i do now?? Please don't make any transaction on paypal....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANSHIK BANSAL
from Mumbai, Maharashtra
Report
Copy

paypal merchant account blocked for unknown reason | urgent help

Address:201007
Website:paypal.com

I, anshik bansal, having paypal merchant account is reporting the paypal fraud. Paypal without any imitation and without any reason has first limited my account access, and asked to provide the personal details for verification and mentioned to change the password. Within 8 hours, i had provided them all the documents asked but after next 8 hours i received a mail from paypal that your account has been deactivated and your funds will be held...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy