Paytm — Bug in paytm site and money not refunded for bus ticket

Address:	Gautam Buddh Nagar, Uttar Pradesh, 600002
Website:	www.paytm.com

I booked a bus ticket on may 12, 2016 using a chrome browser from my office, In the home page i selected the calendar option and chose the date which was 13th of May and it got populated and then in the search results page it showed a list of buses and I selected one and booked and payed around 1000 Rs for ticket and all to my bad when i checked the date, it was showing 12th of may and when i called immediately to the bus operator or paytm they never took any action and Paytm was saying we dint find any issues and i got no refund or the cancellation charges was the whole amount it said due to time constraints.

When i tried to check if that the issue with browser compatibility supporting Paytm the issue was happening again and again when i try in chrome, Its not my fault to check everytime if i am doing ti right, Its the product of Paytm it had to test if its site has any bugs or its perfect, I need action on this

Screenshots attached