Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 704

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sabtimes1
from Delhi, Delhi
May 23, 2016
Report
Copy

Address: 124507

Sir,

Today delhi university form filling payment mode by net banking debit my account but fee not paid form
Money refund / transpiration complete

Big
Hello,
You were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields. The more complete your complaint will be, the better it will be recognizable by search engines, which will make it available to wider audiences. Don’t forget we are here to help you!
I also experienced same problem. I paid the Delhi University entrance test fee for two courses LLB and BA using payment gateway1 which is directed to paytm. only this gateway (paytm) allows using your net banking facility. but it failed twice. while my friends have paid the fee using debit card and it worked fine for them but i guess for those who use netbanking on gateway1 (paytm) have to face this problem. now i will try again to pay using gateway2 (SBI) using my debit card. but I wonder where has my money gone? it is definately between paytm or du. my thousand rupee Rs.1000/- is wasted and no reverse transaction because of bad online payment software structure.
also i have not been provided with any receipt, only the bank have helped my providing transaction ids for the two transactions. so there is no error on bank's end.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shyam Distributor
    from Jaipur, Rajasthan
    May 23, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: Jaipur, Rajasthan, 302016
    Website: paytm

    I paid a electricity bill of Rs. 4801 which after sometime got failed but the amount was deducted from account and due to it paytm added amount in bank account from where money deducted. when I clicked on transfer to bank money was deducted from bank account but still I didn't got in my bank account. The transaction was done on 08 March 2016. After lot of tries paytm still not giving any satisfactory answer.
    May 24, 2016
    Complaint marked as Resolved 
    there is no action taken by the company. we are still trying to contact for solution
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saikrishnatiriveedhi
      from Bengaluru, Karnataka
      May 23, 2016
      Report
      Copy

      Address: West Godavari, Andhra Pradesh, 534001
      Website: Www.paytm.com

      Sir i am recharge to my mobile on today morning balance is cut in my paytm wallet the balance is not recharge to my network my transition id is [protected]
      Of 220 rs of full talktime of bsnl network my mail is [protected]@gmail.com
      Please kindly solve my problem
      I am send ing complaint in fourth time but not respond to you sir
      Sir i am recharged on yesterday night but i am same problem again i am recharged my mobile on to day morning but it is again problem ie the recharge amount is not cridited to my phone balance or paytm account please kindly resolve problem sir
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        atam Parkash singh
        from Chennai, Tamil Nadu
        May 23, 2016
        Report
        Copy

        Address: 394270

        Order number- [protected]
        I recharged for Rs 299 via SBI IB, money deducted transaction failed .
        No refund

        then i again recharged for Rs 299 money deducted transaction failed, No refund
        Order number- [protected]

        Finally
        i recharged my mobile through other site and was sucsseful
        then after few hours i automatically got recharged though paytm for the transaction which was earlier failed ([protected]) . please clarify and return my money for both trasactions.

        I have screenshots to prove that both transcations were failed and have mailed you as well on care.paytm.com

        Please do the needful
        Regards
        Atam Parkash Singh
        [protected]
        [protected]@gmail.com
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mishra0230
          from Pune, Maharashtra
          May 22, 2016
          Report
          Copy

          Address: Mumbai City, Maharashtra, 400093

          Paytm account lock without any info and showing Error Like "Oops. Something went wrong! Please try after 24 hrs" if you can by any product, when i asked to Costumer care person " why happend?" they says your account will activated but after that they are no any action taken .
          i was 10-14 times mail and called but always got same response

          "Hello,

          Thanks for contacting us. We checked once again to validate your account activity. Your account has been flagged again because of which it will continue to be disabled.

          We request you to initiate a P2B transfer following the steps mentioned below:
          1. Sign in to your Paytm account through wallet App.
          2. Go to Send option and click on "Bank A/c" under Send option.
          3. Enter your bank account details and click on "Send Money" tab.

          The transfer will be processed in 24 hours. Hope that helps!

          Thanks and regards,
          Paytm Care

          "

          and They are not activated my account Its KYC account.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kunal Pipaliya-kp
            from Mumbai, Maharashtra
            May 22, 2016
            Report
            Copy

            Address: Junagadh, Gujarat, 362002
            Website: www.paytm.com

            19/5/2016 i have cancel bus ticket.. Then today (22/5/2016) refunded money.

            Then show option in transfer to bank then i click to transfer to bank... But not received payment for my bank account.

            Remove balance for paytm wallet.

            Please solve this query. Please

            Any no idea in your side then call me any time bit solve my problem.

            By,
            Kunal pipaliya
            [protected]
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ad17
              May 22, 2016
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              I ordered panasonic er206kk trimmer for men black at paytm with order no.[protected] on 21st of may, 2016 at 10:03 a. M and after successfully placing the product order i was waiting to receive my order. But suddenly the same evening they sent me a msg that your order is cancelled by the seller and your payment is refunded.

              I don't want the payment back, i just want that product, how could they do this to their customers. They are fooling us and killing our precious time just to get hits on the website. It's very inconvenient! U can refund the money, but not the precious time. Totally destroyed my plans and faith on these websites. They are ruining the point of online shopping. I want the product!
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lvvivek44
                from chennai, Tamil Nadu
                May 22, 2016
                Report
                Copy

                Address: Chennai, Tamil Nadu, 600122
                Website: www.Paytm.com

                Hello paytm,

                Problem one:-

                I am vivek and order no:[protected].

                Do you think am i mad? To receive empty box? Are you cheating? Please
                Find the attachment photo your empty box where is my pressure gauge? I
                Need my money.

                Problem two :-

                Order no:[protected].

                Without coming to my home or call.. Simply they are updated consignee
                Refuse to accept. Now raised complaint to express bee courier.

                Note: what is happening in paytm? Recently i am facing lot of trouble
                And really lost hope on paytm. Better to place cod

                Regards
                Vivek. S
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chat2amit
                  from Gurgaon, Haryana
                  May 22, 2016
                  Report
                  Copy

                  Address: Gurgaon, Haryana, 122017

                  Paytm had done fraud. It claimed debit from my bank account and credit card, as i had shared them with paytm while making transactions in past.

                  My account is registered with no [protected] with paytm.

                  I warn readers to never share your credit card and bank details with paytm.

                  Paytm is up based unethical and fraud organisation.

                  Paytm has received multiple notices from rbi for anti money laundering aml transactions.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    arpan.goel1
                    May 22, 2016
                    Report
                    Copy

                    Address: Meerut, Uttar Pradesh, 250002

                    I paid a electricity bill of rs 7238 which after sometime got failed but the amount was deducted from account and due to it paytm added amount in wallet instead of bank account from where money deducted. when I clicked on transfer to bank money was deducted from wallet but still I didn't got in my bank account. The transaction was done on 18 may 2016. After lot of tries paytm still not giving any satisfactory answer.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prashu143007
                      May 22, 2016
                      Report
                      Copy

                      Address: Mehsana, Gujarat, 382715
                      Website: paytm.com

                      I have ordered a panasonic trimmer from paytm.
                      Model num: panasonic er206kk trimmer
                      Order num: [protected]
                      Order date: 21/05/2016

                      After one day of ordering this product i am getting a message paytm seller (Geo sales) has cancelled your product. No any mail i received no any reason they has mentioned why cancel.

                      Yesterday they are selling this product in 34 inr. So that i have ordered and all other sites are showing this trimmer price around 1500. Only paytm selling 34 inr. I need this product paytm with the same price in which i have ordered. If they have some mistake in showing why they accept the order, this is not a customer fault if a customer has ordered you needs to be provide that one and you can't cancelled anyone of the customer product. If you want to say this product is out of stock i want to say this product is showing now on your site paytm in 1475 inr. I request you to arrange this product for me.

                      Otherwise stop this sites here because you can't make fool to us.

                      Regards
                      Prashant
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amit HB
                        from Bengaluru, Karnataka
                        May 22, 2016
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560029
                        Website: paytm.com/shop/p/panasonic-er206kk-trimmer-for-men-black-PERPANASONIC-ERGEO-219325C8309A0

                        Initially they published the offer in their official site showing panasonic er206kk trimmer for men - offer price rs34/- were as actual price of the product is rs1600/-
                        Looking at the offer price i had booked the trimmer 4 no’s - paying total amount of rs136/- with order number [protected] and i was waiting for my order to receive it.

                        Later in the evening i received the mail saying the offer was by mistake and they are refunding the amount already paid.

                        This is second time i am bluffed with these kind of offer.
                        No idea how many of the consumers are bluffed like me all over india.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mann Ish
                          May 21, 2016
                          Report
                          Copy

                          Address: Lucknow, Uttar Pradesh, 226401
                          Website: paytm

                          Today morning! I placed an oder for a trimmer at paytm site, price of the same was mentioned to be as rs.34/-. But, in the evening i received a message saying that "order has been cancelled". I tried to contact paytm but did not get a satisfactory response. Such an act is unacceptable, as it causes inconvenience in terms of both time and diverts attention towards such nuisance which hampers other tasks. Please look into the same. Paytm account email id - [protected]@gmail.com & mobile no - [protected]. Paytm order id - [protected].
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sanith Gupta
                            from Hyderabad, Telangana
                            May 21, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500094
                            Website: paytm.com

                            Hi,

                            Today (21/05/2016) morning ive seen an offer on patym app and i found an add which says "panasonic trimmer for a cost of rupees 34.00" i found it intresting and placed an order asap and ive got a conformation email stating order has been placed.

                            After couple of hours after this, i have received another mail stating order has been cancelled, as seller is wont be able to deliver the product and the amount has been refunded to my paytm wallet.

                            My question is when seller is not accepting the order, why did paytm display the order and put it on sale, i am i looking like a fool here??? What if i buy a product on paytm and find it for a cheaper price on other website if i ask to return my money back will they do it.??? Wtf is dis paytm is doing with customers.

                            Next thing when i call up the customer care they say sir the seller didnt accept the order. Wtf is paytm doing in between before selling the product to customer they have to make an agreement on price and sell it right?? I found the reason to be silly.

                            I want the consumer forum to take a legal action and get back to me if in case further info

                            I want paytm to agree with the deal and send me the product.

                            I have attached the images which gives you screen shot of confirmation and cancellation mails

                            Here is my contact number:[protected]

                            Thanks
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishalkadlag10
                              from Coimbatore, Tamil Nadu
                              May 21, 2016
                              Report
                              Copy

                              Address: 422002
                              Website: Www.paytm.com

                              They sell panasonic trimmer @34 rupees
                              I just told them is it real or fake they and they cancelled my order i don't want to cancel my own order
                              I want trimmer at 34 rupees as they say
                              I hope your website help me
                              I first time shop on paytm they are duplicate they don't have respect about their consumer
                              I don't know why they say trimmer at 34 rupees if they don't want sell that price so y doing fake advertising
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                thanku273
                                from Paravur, Kerala
                                May 21, 2016
                                Report
                                Copy

                                Address: 691523
                                Website: paytm.com

                                Paytm give trimmer at 34 rs i booked but after some time they cancel it .they done it for publicity .my all friends booked this and all of the orders get cancelled .paytm provide fake deals for their promotion .kindly look in this matter and provide us our trimmer.they are promoting their app like this plz help us this is not a game ...they refund our money but i want the product.


                                my paytm email;[protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  ghanshyamsinh k padheriya
                                  May 21, 2016
                                  Report
                                  Copy

                                  Address: Ahmedabad, Gujarat, 382220
                                  Website: www.paytm.com

                                  Order no [protected]
                                  21 may '16 9:44 am
                                  Dear sir
                                  I have ordered panasonic er206kk trimmer for men black at paytm but in the evening i got a message from paytm on 05:36 pm at same day is that your order has been cancelled by the seller
                                  Dear sir
                                  I have ordered panasonic er206kk trimmer for men black at paytm with order no. [protected] as on 21st may 2016 at 10:04 am but in the evening i got a message from paytm on 05:36 pm at same day is that your order has been cancelled by the seller
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harshad Chawra
                                    from Khanpur, Uttar Pradesh
                                    May 21, 2016
                                    Report
                                    Copy

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: paytm.com

                                    Yesterday ! i placed an oder for a trimmer at paytm site, price of the same was mentioned to be as Rs.34/-. But, today morning i received a message saying that "order has been cancelled". I tried to contact paytm but did not get a satisfactory response. Such an act is unacceptable, as it causes inconvenience in terms of both time and diverts attention towards such nuisance which hampers other tasks. Please look into the same.

                                    PFA screenshot for successful placement of order.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      navneetsethi90
                                      from Mumbai, Maharashtra
                                      May 21, 2016
                                      Report
                                      Copy

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.paytm.com

                                      Dear sir
                                      I have ordered panasonic er206kk trimmer for men black at paytm with order no. [protected] as on 21st may 2016 at 10:04 am but in the evening i got a message from paytm on 05:36 pm at same day is that your order has been cancelled by the seller i called on customer care for this but they told me that the add was published by mistakenly and we can not provide you your product
                                      My registered no. On paytm is [protected] and registered email id is [protected]@ymail.com
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashutosh25future
                                        May 21, 2016
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        Paytm give trimmer at 34 rs i booked but after some time they cancel it .they done it for publicity .my all friends booked this and all of the orders get cancelled .paytm provide fake deals for their promotion .kindly look in this matter and provide us our trimmer.they are promoting their app like this plz help us this is not a game ...they refund our money but i want the product
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit