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PayTM Mobile Solutions Complaints & Reviews

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Last updated Jun 19, 2024
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PayTM Mobile Solutions reviews & complaints page 711

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A
ankit30
from Indore, Madhya Pradesh
May 6, 2016
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Wrong product delivered - ticket no. 0160178

Address: Indore, Madhya Pradesh, 452001
Website: www.paytm.com

Dear sir/mam,

I have order jockey multi-color boxer with paytm and delivered by them, but the problem is that the color and quality is different what i seen at the time of order.
I have already mail them regarding this matter on [protected]@paytm, but not get any satisfactory response from them, even from last 3-4 days they are not replying on mail. And they also dont have proper number to contact

I am totally...
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G
gangappa123
from Chennai, Tamil Nadu
May 6, 2016
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Product not working and no response from paytm

Address: 600032
Website: paytm

I bought fast track watch from paytm at last novemebr, within 5 months its not working, then i went to shop for repair with invoice which provided by paytm, shop guy said clearly "no service if you buy from online", also seller didn't stamp on warranty card.

I contacted paytm support team, they ask me to send product to seller and i did it, it's almost one back started this still i didn't get product.

Initially...
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Y
Yogenku
May 6, 2016
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Led product

Address: New Delhi, Delhi, 110018

Order Number: [protected]

I have ordered a set of 2 led apple watches through paytm.. they shipped me the order ... however in order they send one apple led watch and one led band which i hv not ordered.. one apple led watch was missing from d packet.. i dis d complaint regarding the same to paytm through email.. and they return d money through d wallet on there own website.. the amount was in my wallet.. then i select d option...
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R
Ruma Mondal
from Kolkata, West Bengal
May 6, 2016
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Added paytm cash not stored in wallet and refunded money not return

Address: Kolkata, West Bengal, 700028

I have added rs 500 at my paytm wallet. When i submit within fraction of second it deduct my money from my axis bank account but wallet is displaying 0 balance. Then when i checked order status it is showing successful and order received on the way. But paytm case is still 0.
After 10 minute a sms and a mail return that 500 will refunded to my axis bank soon. Already more than 24 hours passed but still money is not returned. What a...
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A
akswamy
from Bengaluru, Karnataka
May 6, 2016
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Denial of paytm cashback[15%] on consumer product purchased.

Address: Gautam Buddh Nagar, Uttar Pradesh, 560061
Website: paytm.com

Vide order id.[protected] dt.13.04.2016 i had placed order for purchase of symphony diet 22 t 22 l tower air cooler [white] on pay tm portal, which had declared offer of paytm cash back [15%] on net product price of rs.9250 amounting to rs.1388/-. The product was supplied vide invoice no.5520/2016-17/2702 dt.14.04.2016 which was received on 23.04.2016 from bluedart courier. Whereas;
- the pay tm cash back [15%] rs.1388/-which was stated...
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S
sri_kanth
from Delhi, Delhi
May 6, 2016
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Unauthorized credit card amount deduction by paytm

Address: Pune, Maharashtra, 411014

Dear Team,

I want to file a complaint against paytm on orderId: 996496 for amount of 800, this tranasaction is not done by me, paytm is not responding quickly & not sharing transaction details even though i have raised compliant 2 times.
Also unable to reach their customer care number.

Date of Incident: 23march16
Ref Number: 9996496
Transaction done by a unknown user of paytm from my cardbr...
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H
harish180
from Mumbai, Maharashtra
May 6, 2016
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Offer at cafe coffee day green park new delhi through "little" app

Address: New Delhi, Delhi, 110029
Website: littleapp.in

Please be informed that on thursday, 5th may, 2016, i paid rs.19/- for credit in my pay tm wallet. The amount was debited from my credit card but the balance in paytm wallet showed zero and my request for croissant from cafe coffee day could not be serviced because there was an error in conveying the code no. To me.
Kindly credit rs.19/- back into my paytm wallet or inform ccd to provide croissant.
Thanks,
Harish dhingrabr...
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R
Rakesh7891
from Bengaluru, Karnataka
May 5, 2016
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Shopper stop e-voucher not received. Query raised twice but no response

Address: 560001
Website: paytm.com

I ordered for a stopper stop e-voucher valued at 2000. it was mentioned as instant delivery by email. Once payment was made, status in paytm showed as delivered, however i have not received any vouchers/ emails from either paytm or shopperstop. I raised a query in paytm twice which acknowledge me with ticket numbers and stated to get back to me at the earliest. Its been a week, but no response. I tried to call customer care, to my disappointment,...
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D
Dhiren Suthar
from Pune, Maharashtra
May 5, 2016
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Delivered me a memory card instead of camera

Address: Ahmedabad, Gujarat, 380009

I have ordered a one canon dslr camera order number [protected] which tracking id is z85160940 on date 22 april 2016 which delivery date was 01 april 2016

I got one parcel from dtdc curior service of memory card of 30 gms on date 26 april according this parcel i didnt get any notification from paytm. Which s collected by my office guard.

Now paytm saying me that we have delivered your product on 26 so we cant...
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S
Swastika Biswas
from Delhi, Delhi
May 5, 2016
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Cash back not paid back and money not refunded against Credit Card

Address: Kolkata, West Bengal, 700081
Website: Paytm

Very disappointed with Paytm. Worst App & customer service. 10- 12 times from 10am onward, i am trying to raise query its not accepting.

I made a payment for my 2 tickets for Nil Batten Sannata, the transaction got cancelled. But the amount got deducted from my credit card even.Rs. 325 /- already got deducted which i want it asap. Worst service and application.

This is not the first time i am facing challenge...
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M
Mr.rohit
from Delhi, Delhi
May 5, 2016
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Received wrong product but they are not replying

Address: Pune, Maharashtra, 411008
Website: paytm.com

I bought boxer shorts from paytm but they sent me different sizes one large and other small. Now it I of no use to me. I raised the issue but they are not replying to any of my tickets. I raised this issue to the paytm grivarence form but still no reply from them. All they are saying that it cannot be returned as per sellers policy. It means seller can send a bag of sand to me and I cannot return it because its sellers policy....
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A
amanh
from Ahmedabad, Gujarat
May 5, 2016
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Complaint of non acceptance of payment

Address: Mumbai City, Maharashtra, 400030
Website: www.traveleasy.com

I have tried paying my amount of rs 2638.90 via traveleasy.com from paytm wallet and somehow my payment was not received in travel easy nor was it refunded back to my account. I request paytm to refund my amount back to my account asap.
I have written an email to paytm but have not received any reply from paytm. My reference no is 01774474. Refund my amount soon....
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K
karthickb3e
from Chennai, Tamil Nadu
May 5, 2016
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Paytm selling duplicate batteries as original and not claim for warranty

Address: 641402
Website: www.paytm.com

I have purchased the product samsung battery through paytm.
Paytm order ref: [protected]
Paytm shipment id: [protected]
The seller given with 6 months warranty. Before warranty period the battery bulged. For these i called the paytm care for warranty claim. They asked to go to samsung authorized service center for warranty claim. I gone there and they reported that the battery is not original.

So kindly do...
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R
Rajatlala
from Delhi, Delhi
May 5, 2016
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Unwanted deduction

Address: Gautam Buddh Nagar, Uttar Pradesh, 110030

I was recharging for just rupees 40 & they added up a offer, which was unwanted and now amount deducted is 539 rs. When i am calling for refund, they are not able to connect.

Contact on [protected] otherwise we will register our complaint to consumer court.
I even dont want to watch any live show, now i am contacting and the hell bull customer care you have. You guys are best so now for small things why want bad feedback...
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V
vijujat
from Mumbai, Maharashtra
May 5, 2016
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Online bus ticket booking

Address: Indore, Madhya Pradesh, 452012
Website: Paytm

I booked bus ticket from mumbai to indore for two persons on 29th april 2016 & i got confirmation message from paytm in that message two seats(S1, s2) of safar travels(Indore) confirm for journey on next day(30/04/2016) at 8:10pm reporting time at sion.
In the evening of 30/04/2016 i call conductor for timing confirmation he asked me my pnr no i told them and after checking it he told these seats are booked by another person and told...
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K
kumar punit
from Delhi, Delhi
May 5, 2016
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Amount deducted but metrocard not recharged

Address: New Delhi, Delhi, 110035
Website: PAYTM

I have recharged my metro card with rs100
on 5th may . i also recived recipt from paytm bt there was no balance in my metro card. where is my money????? r u fraud or what???

i also ordered pizza, it was option there if i'll pay through paytm i will get cashback around 50%, bt i have not received even a single penny..

I also recharged through paytm it was given there that i vl get cashback of rs 50 bt.....
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T
tapus roy
from Bengaluru, Karnataka
May 5, 2016
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Money is still pending to bank account

Address: 560058
Website: paytm

Hi the transaction no#[protected] and its still pending hence i would request you to resolve as soon as possible or cancel the transaction
My no#[protected]...
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R
Ricky Surya
from Mumbai, Maharashtra
May 5, 2016
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Fraud transaction in my bank account

Address: 421004

Dear sir, madam

Sir or madam my bank account fraud transaction is 1300 hundred i want refund fast to fast i send screenshot transaction date is[protected] transaction u call me number is [protected] this is cyber crime u resolve this problem fast to fast i want refund 1300 hundred...
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S
Sheetesh Agarwal
from Bengaluru, Karnataka
May 5, 2016
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Money deducted from wallet but transaction failed and money not returned

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.paytm.com

Order No :[protected].
After payment failure, it was showing it as pending payments and all the money in the payment wallet had been deducted.I asked to return the money but they said that they did not receive any money from wallet and bank will return it with in days.
But if the transaction had got failed even before the selection of any bank then how and which bank would return my money?
They have been asking for bank...
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Address: Hyderabad, Andhra Pradesh

Hi :

I have made a bill payment to my postpaid bill from paytm site on april 26th 2016.
Amount was deducted from by bank account but it was not credited into my mobile bill.Still it in paytm it is displaying in process.
I dropped 4 to 5 mails on this.They are not responding on it and not releasing my amount.

My order number is in paytm :is[protected].

Please help me on this.
br...
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