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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 709

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caamitsoni
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not able to use my paytm account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:paytm.com

Around january 2016, my paytm account was block and whenever i try to purchase something or pay any bills, i get this message everytime "oops. Something went wrong! Please try after 24 hrs".
On top of it, paytm customer care is pathetic, they never offer any solution rather they tell that your account is blocked. But this i know, i want a solution from them so i can use my account.
If paytm is not able to offer it's service...
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lalitagawal agarwal
from Jaipur, Rajasthan
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Status shows successful but recharge not received

Address:Dehradun, Uttarakhand, 249201
Website:www.indiratradecom

Dear Sir,
I recharge my mobile no [protected]
Status shows order is successful and Amount deducted my bank account but Recharge not received
please take action this regarding
der
you did not take action of my request which i send you 4/05/2016

Order No :[protected]

Order amount Total :175

02 May '16 8:13 pm

mobile no. [protected]

Thanks...
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I am extremely upset with the horrible service provided by paytm. I have 1350rs at stake but have not received any recharge to my number.You guys should stop dis fraudulent business of cheating people.You'll have provided a customer care number dat apparently is suppose to provide 24×7 assistance but noone ever picks up.Ofcourse what will you answer when you guys are the culprits.If you'll do have any sort of work ethics please do get back...
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A
apsrivastava
from Buxar, Bihar
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Cashback not received - false info given by paytm

Address:400043
Website:paytm.com

Refer order number: [protected] and complaint ticket no 01993070. Issue not yet resolved. Such a pain to work with paytm. No one is there to assit on call too. Their automated calls are for fooling people. Cashback once missed is missed for ever despite the correct transaction. Plz save from paytm.
They promise to revert in 24 hours on automated mails. No reply in days. Such a fake company....
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R
raviteja22
from Mumbai, Maharashtra
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Money deducted from my bank account for a failure shopping order

Address:Pune, Maharashtra, 412105
Website:www.paytm.com

22 april 2016 i ordered a poduct through paytm. But it gets ordered twice with different shopping order numbers of #[protected] and #[protected]. Money also deducted twice from my account.. But both the orders payment are got failed.. I received the cashback of 746 rupees which was for one shopping order. But i didn't receive the another 746 rupees yet for another shopping order.. Please take send back my another 746 rs to my account. I already...
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N
Nripendra Tanu
from Gurgaon, Haryana
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More of a gambeling

Address:Gurgaon, Haryana, 122002
Website:Paytm.com

In past 15 days i have placed order twice from paytm. My cousin is visiting to get this laptop. When i place the order money is being deducted and i am getting the confirmation. After 5-6 days i do get the notification for cancellation. And same thing happened twice. I called Paytm before placing the order to check product is in stock.

God knows whats happening.

××worst experience evee ××× will never go...
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M
Mahesh Umale
from Mumbai, Maharashtra
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Bus ticket cancelled by operator - no refund

Address:411048
Website:PayTM.com

Hi team
I booked 2 tickets on 4 may 16 for travel from pune to washim for travel date 5 may 16 with rs 914 ticket no. Oimndx. With heena travels.
On 5 may 2016- in noon i got call from operator heena travels saying that bus is cancelled. I asked about the refund, he said it will happen in 24 hr.
I called paytm customer care for confirmation but that was useless they even didn't had number for operator and could not confirm...
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Luckykumar005
from Hyderabad, Telangana
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Complaint about coustmer care numbers

Address:500003
Website:Paytm

Sir i have a account of paytm and i want to know any quaery or issue when i call at coustmer care toll free & other numbers no one number conect So many times i call in tht numbers and i compline here . So kindly upgraed your coustmer care numbers to service better to consumer. Other wise we move to other Company wallet. Because were no value & no service why wood i stay
Thankyou sir
My ac mobile num [protected]...
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A
Abhinav Kumar Lal
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Want refund

Address:New Delhi, Delhi, 110092
Website:paytm.com

I made a payment of 104 rupees to purchase mosquito killer but after that paytm started to show that my pin code 110092 is not in delivery zone but why it was showing neat before i made the payment i want my money back as soon as possible my account is with mail id abhi.[protected]@gmail.com the offer of that killer machine was providing 92% discount but paytm is cheating i checke it twice and it was showing that delivery can be done on this pincode...
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chat2amit
from Gurgaon, Haryana
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Paytm cheats and is not refunding my money

Address:Gurgaon, Haryana, 122017
Website:paytm.com

My paytm account is registered withe mail [protected]@gmail.com;
I paid ebay through paytm and later returned the products to ebay ;
E bay refunded the amount in my paytm wallet;

It has been 3 months but despite my multiple requests paytm si not refunding the money back to my card or account;

I will suggest all the readers to never use paytm ; it is another fraud and money minting in ethical organisation...
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A
aaqib khan
from Delhi, Delhi
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Payment issue of electricity bill

Address:New Delhi, Delhi, 110025

Hi,
I have paid my electricity bill through paytm by my credit card the amount is 410 rs. I got the massage from credit card bank that rs 410 was spent on your credit card on 06-may-16 at paytm. The massage has been shown on paytm that it is pending we will inform you one done via email or massage but i didn't get any massage from paytm. Can you please help me on this.

Thanks
Aaqib khan...
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S
samratindicators
from Delhi, Delhi
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Wrongly debited rs 24 from my wallet at 09:04 pm dated 09-05-16

Address:New Delhi, Delhi, 110035
Website:www.paytm.com

09-05-16 at 09:04 pm
Please, refund of rs 24 which was wrongly debited by you from my wallet at 09:04 pm today (09/05/16) because at that time there is no transaction completed and please check it and credit back of rs 24 in my wallet immediately. Because i feel tense until the refund not received.
To prove that i am enclose a photo of sms sent by paytm for debited rs 24 in my wallet without completion of any transaction at...
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D
Diwesh Kumar
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Recharge issue rs 289 /-

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir my number is [protected] and I have done recharge rs 296/ and show data 2 gb 3g (1 gb for day and 1 gb for night ). As per customer care details we got only 1gb data.
We also attached screen shot where showing Data 2gb.

Kindly check resolve my issue and credit 1 gb extra data as per given details of screen shot.

You can also make me mail or call me for any clarification
Email ids:- diwesh.[protected]@gmail.combr...
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samratindicators
from Delhi, Delhi
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Cashback of rs 75 not added in my wallet

Address:New Delhi, Delhi, 110035
Website:www.paytm.com

31/3/16 at 11:28 pm
I received a message from paytm that rs 75 had been added in my paytm wallet on account of to grab the cashback offer for depositing online payment of electricity bill for rs 500 or more and my paytm wallet updated to rs 75 at that time the sms shows but in real there is no rs credited in my paytm wallet yet for that transaction and more than a month gone. So, please credit my wallet rs 75 (Cashback offer dated...
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R
royswat2
from Delhi, Delhi
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Paytm wallet not authorising

Address:Gandhinagar, Gujarat, 382428
Website:paytm.com

First of all your customer care does not has any phone number, why is that?

i linked my wallet to uber and but it was showing that i need to re-authorise my paytm account, i did that but it was showing unable to verify. n still m not confirmed whether it is added or not or verified or not.
at the time of issues do we need to generate etickets? am sorry that not quick? better solve my issue and put some phone numbers...
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M
Mani Maran Kabaddi
from Chennai, Tamil Nadu
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Cashback not received [resolved] jo

Address:Chennai, Tamil Nadu

Totaly fraud

1. I am every two hundred 5% cash back winner.. But cash back offer not receive (5day)..

Order no.
Payment of rs. 594 received by paytm!
Order no is[protected]
7:46 pm, may 04 2016

2.50% cash back winner to book my show.. But cash back offer not receive (3day).

Note :
Chennai customer care no responsible very waste
My number [protected]...
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D
Deepika121
from Noida, Uttar Pradesh
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Payment debited from my bank account, transaction declined

Address:110027
Website:Paytm

Dear sir,

I have made an postpaid bill payment of my mobile bill in the morning today. Order no. Is [protected]. Amount has been debited from my bank account but the payment was failed from my account.

Pls tell me when the amount been revered in my account or it comes in wallet.

Pls advise. My email id is [protected]@gmail.com, and my contact no. Is [protected]

Thanks & regards,...
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Address:New Delhi, Delhi, 110096
Website:Paytm.com

I purchase a mobile product lenevo A6000 by the online shopping web site PAYTM on 06.05.2016 and my order no. [protected] with paying Rs. 7474. The proper packed courier was received on 08.05.2016 (Sunday) at my home address. I opened the courier and found that some scrap medicine bottle and cello tape were in this and the mobile product Lenovo A6000 was stolen already. I asked to courier boy about it he told me that this not his/his courier...
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Arti Garg/HRD
from Delhi, Delhi
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Double mobile bill deduction through paytm

Address:122001
Website:PAYTM.com

I had made payment for my mobile bill for Vodafone through PAYTM site on 2nd May 2015. Prior to that I had tried making the payment on 30th April which was not successful but still Rs 950 has been debited from my bank account.
The payment made on 2nd May was successful and has been credited to the mobile company- Vodafone.

The transaction details of the payment on 2nd May is BIL/[protected]/PGMIB-Mobile bill/55248...
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Priyanshul Gupta
from Bengaluru, Karnataka
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Phone is damaged

Address:Bangalore, Karnataka, 560100
Website:PayTM

(Item# [protected]) Blackberry Z10 (Charcoal Black),
Shipment # [protected]
Order # [protected] *( IMEI/Serial # [protected])

I have purchased a mobile phone Blackberry Z10, Invoice Dated : 27-March-2016, Initially the charger wasn't working at all, and now on top of that the, screen is cracked in a few days time. I am unsatisfied with the product been delivered to me. i want my product to be either replaced...
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