PayTM Mobile Solutions Complaints & Reviews

I was recharging for just rupees 40 & they added up a offer, which was unwanted and now amount deducted is 539 rs. When i am calling for refund, they are not able to connect.

Contact on [protected] otherwise we will register our complaint to consumer court.
I even dont want to watch any live show, now i am contacting and the hell bull customer care you have. You guys are best so now for small things why want bad feedback from us.

Sort it out asap

I booked bus ticket from mumbai to indore for two persons on 29th april 2016 & i got confirmation message from paytm in that message two seats(S1, s2) of safar travels(Indore) confirm for journey on next day(30/04/2016) at 8:10pm reporting time at sion.
In the evening of 30/04/2016 i call conductor for timing confirmation he asked me my pnr no i told them and after checking it he told these seats are booked by another person and told me contact where you had done online booking and not allowed us in bus for journey.

I have recharged my metro card with rs100
on 5th may . i also recived recipt from paytm bt there was no balance in my metro card. where is my money????? r u fraud or what???

i also ordered pizza, it was option there if i'll pay through paytm i will get cashback around 50%, bt i have not received even a single penny..

I also recharged through paytm it was given there that i vl get cashback of rs 50 bt.....

Hi the transaction no#[protected] and its still pending hence i would request you to resolve as soon as possible or cancel the transaction
My no#[protected]

Dear sir, madam

Sir or madam my bank account fraud transaction is 1300 hundred i want refund fast to fast i send screenshot transaction date is[protected] transaction u call me number is [protected] this is cyber crime u resolve this problem fast to fast i want refund 1300 hundred

Order No :[protected].
After payment failure, it was showing it as pending payments and all the money in the payment wallet had been deducted.I asked to return the money but they said that they did not receive any money from wallet and bank will return it with in days.
But if the transaction had got failed even before the selection of any bank then how and which bank would return my money?
They have been asking for bank statement now. Statement of which account should I provide them if I did not select any one while making the transaction? I have still not received money back into the wallet. They have closed the ticket for 5 times and very cunningly they have removed that complete order from order history.! The biggest fraudsters!!

Hi :

I have made a bill payment to my postpaid bill from paytm site on april 26th 2016.
Amount was deducted from by bank account but it was not credited into my mobile bill.Still it in paytm it is displaying in process.
I dropped 4 to 5 mails on this.They are not responding on it and not releasing my amount.

My order number is in paytm :is[protected].

Please help me on this.

Regards
Rafee sheik
Mail id : rafee.[protected]@gmail.Co.

HI,
I am Dipan Datta. I had two paytm accounts with login [protected]@gmail.com/[protected] and [protected]@gmail.com/ [protected]. The former was an upgraded account of 1 lakh limit(KYC DONE) and the latter was a normal account of 10 thousand limit. I filled my wallet [protected]@gmail.com with 30900 INR on 22/04/2016. Then I have transferred some fund to my bank and also done some recharges. I have also merged both of my accounts. After merging my accounts they took away my 20191 INR and I could not see it in my paytm wallet. The only contact option to paytm wallet customer care is through paytm.com/ care. My tickets no are 01403449,[protected],[protected] and many more. On 28/04/2016 they finally returned me back 9000INR. Still 11191 INR with tem and they are not refunding my amount back. Also not replying to my mails.

Sir i was pay my mobile bill in 1 st may 2016. but some kinds of problem i was facing there was my mobile bill was not paid. this amount is 578. but after some time i was used other debit card and by mistecaly this trasaction add in my paytm wallate. rs 600 is added in my wallate but when i was click there opption trasfer to bank account this trasection is complited and my pytm walles belence is 0 rs but this money is not diposite in my bank account. pls sir chack your ditels im your older costemory pls i want, y 600 rs. when u dont give me my money then i will never use your app n suggest my all faranda n calics pls dont use thise app.

Sir i ordered orpat OHM-207 handblender on 20Apr 16 with order no.[protected].Its delivery date was 28 Apr 16 but it is not delivered till now.I hv already paid full amount of item.But now the status of item is showing delivered but not received to me actually. I am raising queries since 29 apr 16 but not getting my product or refunded back my money.Even i hv asked my neighbors also about the delivery of my product. Sir pls look into the matter.

I am writing in regards to a feedback of my order placed thru paytm with the following details:-
Order id: [protected]
Date: 18th april 2016
Amount:-44695/-
I was assured that the product will be delivered by 26th april 2016. However after waiting for 6 long days, the order was shipped on 22nd april 2016.
The product never arrived on 26th april. So i got in touch with paytm customer care team (Ticket no 01406326.) and they assured that it shall be delivered within 2-3 days.
I again waited for the same but even by 28th april i didn’t receive the product. Losing all my patience, i again contacted paytm customer care (Ticket no[protected] on[protected] and got a response that paytm will resolve the issue and update me within 48-72 hrs.

In the meantime i tracked the product using the shipment details and the logistic partner’s website said “prohibited area-entry restricted for delivery “.
So i contacted the logistic partner and the customer care said that due to some road jam issue, the item could not be delivered.
Later that evening i received a shocking response thru the logistic partner. They said the seller has asked them to return back the product to the shipper. Hence it will not be delivered now.
On[protected], the order got automatically cancelled and i was refunded the amount to paytm wallet.

If this is the service paytm is providing then i feel really sorry for this and to be shopping at paytm with confidence.
I have been buying products online from amazon, sanpdeal, infibeam and flipkart and have never experienced such a thing.
I feel paytm is just fooling people by taking their money, keeping it with them for 10-15 days, earn interest on that and then regret and return the principal amount back to customers.
Anyways, i have decided not for shop ever again thru paytm and also no advice anybody to use paytm for online shopping.

As per my order number [protected], i have applied promo code of sh31, for which i should have received a cashback amount of rs1510. When i transferred that amount to my bank account via paytm wallet, it never reaches. The transaction id provided by paytm is a fake. My bank is not at all aware for any such transaction. Paytm is not taking any responsibility and simply harassing me over mails. The transaction date was on 04 mar 2016. And its been 2 months that i have been harassed. Please help me to resolve the issue asap.

May 1st there was a transaction from kotak to paytm but amount was not visible at paytm vallet. There was a complaint raised at paytm to refund the money. And then received a call from [protected] saying paytm customer service agent and asked few random questions. Asked about icici account for which i told i dont have an icici account. Then the question was which account do i have, upon telling this, he asked bank details. Thinking about refund i gave the details and then i recieved a message saying rs.9000 was debited to paytm vallet. Simultaneously transaction was done from my paytm vallet to account no. [protected], ifsc code utib0000696, cust id 64775884.

Please help me out to get the money back.

I have recharges of Rs 169 for internet through paytm but recharge was not successful, then I recharges of Rs 299 it is activated after 5hrs I received a msg of 169 recharge activation massage Idea customer care is telling my previous data is lapsed. Paytm people have not kept any option for cancel the recharge which is in process i tried and pressing all commands to cancel my recharge. I lost my 299rs idea people tell once the recharge is overlapped no refund, no data now who will take this responsibilities why all company cheats the customer in all aspects. No company is there to help the customer. For complaints also no direct contact no.

I recharge my prepaid airtel mobile through Paytm Rs200, Remaining Rs100 done through SBI.

I received the payment successful message in both PayTM as well as SBI.But actually my prepaid not recharged successfull.

DETAILS GIVEN BELOW:

Bill payment of AIRTEL mobile [protected]
Your order is successful rs 300
operator reference number [protected]
23 apr '16 5:15 pm

I have booked a ticket from vizag to bangalore on 17th april 2016 on yatra, using paytm wallet, as it promised a cashback. The cashback never happened and yatra, from their side has provided the order id for the cashback. I have raised a ticket[protected] for this on paytm, but they never responded. If i call paytm customer care[protected], the executives would say, it is marketing team that has to get back and they cannot do anything. I have spent between rs. 50 and rs. 100, just trying to speak to the executives.

I wonder what i should do to get my cashback.

I m recharge on paytm 11.35 around [protected] check in paytm browse plan show 135rs recharge and i m pay this amount but not received any payment my no after 4hr then i m contact bsnl care then say not any recharge 135 rs in any bsnl offers u contact paytm service. What a this service why show the frod amount in your aap browse plan and why not received my amount my mobile no my order id is [protected] pls help any response show. I hope positive response. Urgent need

On 12th april 2016 I was was trying to order from (24x7 fresh) website, while making payment i used paytm wallet, i didnt had enough money in paytm wallet so it transfered to my bank account page and while doing payment it showed payment failed. my money was duducted from my bank account towards " PAYTM MOBILE SOLUTIONS PVT LIMITED " WITH REF NO[protected] given by icici bank with txn id [protected]. I have attached my account statement here also also mailed paytm . they are not replying to my mails. i call customer care daily they just ask me 24hrs daily but its been almost a month now . pls look in to this matter.

Hi,

I booked airticket with easemytrip site and made the payment using paytm wallet. The booking date is 30-Mar-2016. During booking I got message on the screen that paytm payment enables to win iphone hence made the payment usning paytm. I got a call on 11-Apr-2016 saying that I won iphone in the contest and the caller promised to send me the details of document required to claim the phone. subsequently there was no mail was sent to me. I raised complaint with paytm twice and there is no response from paytm other than acknowledgment of the complaint.

regards
Krishnakumar Thachilath

Sir I transferred Rs. 7323/- from my bank account. I transferred that amount for booking of Imagica Theme Park. But I cannot book that. So I transferred the same amount in my bank.

Paytm Cash Txn Id: [protected]
Bank Txn Id: [protected]

Kindly reply me as soon as possible because my amount is stuck. And credit the same amount in my bank.

Bank Name: Bank of Baroda
Account Number: [protected]