| Address: Hyderabad, Andhra Pradesh |
Hi Team,
I was very glad initially when I ordered a product in paytm. But, Slowly after few days, I got the info that paytm is there for cheating people. A ecommerce site for developing needs customer satisfaction. But, you people are cheating customers with cheap marketing tricks.
Issue:
I have ordered a product of sweat shirt with two quantities. But, the guy delivered only one sweat shirt. Paytm cheated me by delivering only one quantity.
Tried Solutions:
1. Tried reaching customer care number. But, I didn't get any response from them.
2. Tried sending email to the customer care. But, didn't get any response from them.
I have few questions:
1. Who will take care of this issue ? Any specific department is there for taking care of this ?
2. Paytm, everytime cheat customer like this. Or in my case, it happened like this ?
3. How was the quantity changed ? Who will track the product & quantity details ?
4. Does Paytm think that it can easily cheat customers in this way ?
5. Will i get resolution for this ? If not, i will definitely lodge a complaint in consumer court.
Aug 14, 2020
Complaint marked as Resolved
Dec 07, 2014
Updated by santhosh Order Number[protected]