PayTM Mobile Solutions Complaints & Reviews

I have today 17/12/2014 recharge for tata sky recharge amount of 100/-rs but my tatatatasky is not rechge by you.so pleasevreturn my 100/- rs i am a regular customer for use your application My transaction is note that:- You just made a payment to Paytm Rs. 100.0 was deducted from your Paytm wallet. Your updated Paytm wallet balance is Rs 0.0. For future reference, your transaction id is 0C729B2819FDAB6D. If you need any further assistance, please email us at [protected]@paytm.com.

I purchased an online order worth Rs. 2049 on 03-Dec-14 on Paytm, Inspite of regular follow ups, refund for this unconfirmed order has not been processed. Since i did not receive any order confirmation, I checked with Paytm on 3rd Dec and they said that order was not successful. I informed them about my CC being debited. They informed that, they haven't received the amount, it will be refunded automatically. I further checked with my Credit Card company and they said payment was successful, and funds were settled with the Merchant - Paytm. After i communicated this to Paytm with transaction Auth ID 265813, they confirmed again that they haven't received any amount and hence amount would be refunded in 3-10 working days, but till date I haven't received the refund. Inspite of being a Payment Company, Paytm has failed to resolve payment (refund) issue. Best Regards, Rupesh Kadam +91 [protected] [protected]@gmail.com

Hello, I ordered 2 quantity of Old Spice After Shave amounting to Rs.378 under the GOSF Festival deal. The estimated time for Shipment was 15th December, 2014 and delivery is 19th December. When i raised this issue to Paytm, they answered that there is some problem with the seller and if it is not shipped in 4 days, we will refund your money in Paytm Cash Wallet. First of all, they should not have talked about refunding the money once the order is confirmed. Secondly, even if in any case they are refunding, it should not be in the Paytm wallet Please help me in getting this issue addressed.

This is ashwinkumaar mobile : [protected] date : 12/17/2014 i placed order of mens watch through junglee and payment to be done through paytm rs.149/-oo money got debited from account. after that there is no response if site got hanged... i want to cofirm the order placed or not... please guide me.

On 13 decmber I recharged RS.300 From your website but I do not receive that Amt so I informed to you.You asked my private ATM card number for clear my problem. So only I told my private number.but now somebody miss use my private number so that my bank balance is now zero.I want that theft details and I want my money back.otherWise I will go for a police compliant.

Dear Sir; My paytm a/c login with gmail [protected]@gmail.com and my mob. no is [protected]. In my paytm a/c on dt. 01.12.14 Rs. 398.00 but now paytm a/c not showing this amount. So I request to you pl. look this matter and my amount show my paytm a/c. Thankig you.

Hi, Yesterday, I received this Flip cover but which is not suitable for my mobile, so i want to return this, pls tell me how can raise the replacement request via Paytm? Order No :[protected] Product Name : Samsung Grand Duos Flip Cover (White) Rs. 389 Regards Alraj

i recharged my bsnl nu. on 14th nov. 3 times n one time on 16th november .. of rupees 135... message for recharge failed was sent on my nu. but rupees 540 was deducted from my account which was not refunded back... plz refund it back as soon as possible...

Paytm Wallet is really pathetic because user can't add more amount as they required 1. I was trying to add money in wallet but unfortunately, I couldn't’t add above Rs. 4, 000.00 and transaction got failed two times after 1st transaction. 2. User whole purpose of buying goods from your paytm wallet got defeated because user can’t add more money and any merchant is not ready for part payment. 3. Why paytm's team is not having customer care help line no? Wrost then pathetic.. 4. Paytm replying after one hour and the offer that user want to grab was got expired in such time. Why should user wait for your reply? Now, I want my Rs.4, 000.00 back to my card account because keeping money in your wallet doesn’t provide me any kind benefits and my purpose got defeated due to pathetic service of Paytm. Regards, Dhanesh Kansari +91-[protected]

I recharged my Airtel prepaid mobile [protected] - Airtel Maharashtra for Rs 200 on[protected] at around 12 15 am. I got the message that airtel is down, so it will get recharged as soon as airtel is up. But money got debited from my account and I havent got any recharge yet. Also today morning when I recharged directly from airtel website directly, the recharge was successful, so airtel servers are working fine. Please look into it ASAP.

Yesterday I Recharged my mobile number [protected] with Rs. 150/- the order number is[protected]. The same amount is Debited from my account but i didn't get the recharge of that amount. Please Resolve this issue as early as possible and do the needful.

on 29th of november, i had tried to pay Rs 1200 to my Airtel post paid bill([protected]) through PayTM. Rs 1200 was debited from my ICICI account but my mobile bill was not paid . Its already more than 15 days, so please return my money. i get frustrated . I tried so many times to contact customer care, but i failed in my each and every attempt. so please do something urgently.

Dear Sir I have recharged my videocon d2h customer id no 58050010 on 2/11/2014 with amount Rs. 500. But since then recharge is not completed yet now. i have registered complaint regarding this but nothing happened. Please do needful in this case. Regards. Ranchan Paul [protected] [protected]@gmail.com

Hi, I have recharged my airtel number for 3g pack below are the details. ORDER NO. [protected] Dec '14 11:31 am Recharge of Airtel Mobile [protected] Qty: 1 | Sold By: Airtel The money never came to my account and they have not refunded this amount also to my account. Kindly help

i was actually using paytm everyday for my mobile recharge.i used to login via facebook and i had even added a paytm wallet of RS.200, i had used RS.100 from my paytm wallet but the next day when i got to paytm there was not the option of login via facebook.my email id of facebook is :- [protected]@ymail.com.i just want you all to actually refund my money back to this mobile no:-[protected], this mobile no is registered from paytm. or you all could tell me a way to login via facebook. plz reply.

Just to inform i am very disappointed with your services My order[protected] UNLIMITED MOBILE REGER) is showing status delivered but i have not received this order. your customer service is so bad where you just record the complaints and never come back & how could you whether we are mad or what to follow up with your guys in our busy schedule & no answers for my complaints in your complaint box "[protected]@paytm.com". pl. solved this matter and return money or order item.my mobile no is [protected](RAM)...

Just to inform i am very disappointed with your services My order[protected]item FUll Sleeves T shart Marvels) is showing status delivered but i have not received this order. your customer service is so bad where you just record the complaints two times Ticket no #[protected] and Ticket no #[protected] and never come back & how could you whether we are mad or what to follow up with your guys in our busy schedule & no answers for my complaints in your complaint box "[protected]@paytm.com". pl. solved this matter and return money or order item.my mobile no is [protected](S Adhikary) and email id is [protected]@yahoo.com.

I made a payment through online net banking through your paytm website to sundirect dth towards online TVrecharge on 11.12.2014 at 11.15 pm. My order No.[protected] payment paid with the use of HDFC credit card. When I enquired HDFC bank they said the amount has been already paid successfully to paytm on 11.12.2014. My service provider SUN DTH says the amount has not been paid by PAYTM till 12.12.2014 (3.55pm) to them. Hence I could not able to see TV from 11.12.2014 till now. Kindly pay my amount to SUN DTH to enable to provide service with immediate effect. regards, n.balaji

I had ordered ear-phones of skull candy brand ORDER NO. [protected] Dec '14. But the product is not the same one that is shown in the photograph on the site. So i want to return it and get back my money. Please respond to my complaint as soon as possible.

i bought a reebok wrist watch from the paytm website, it was mentioned that it is a genuine one but when i got the delivery i found that its a local made watch with no branding on it. This is the second time its happening to me. i had bought a pendrive few days ago and the same thing happened