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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
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PayTM Mobile Solutions reviews & complaints page 952

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R
Rajesh Kothuru
from Bangalore, Karnataka
Dec 6, 2014
Resolved
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Address: Bangalore, Karnataka

paytm order number:[protected], return order:[protected], Iam purchased teashirts but after delivery some what damage is their iam given return item is returned nd in status refund added to wallet but in my wallet check means zero ruppes their when iam ask by email means no one responsing all are telling wait wait alreday more than ten days over iam mailing also no one responsing very irritating paytm very bad custmer service see more than ten days over see it in status their refund addd to wallet but in my wallet zero rupees their
Sep 18, 2017
Complaint marked as Resolved 
resolved problem
dear sir,
on dated 13.3.2015 i have paid my vodafone postpaid bill amont 1948 through paytm but the process was failed.but the amount has been deducted from my accoun and till date the amount was not refunded. so kindly please refund the amount at the earliest.
order no.[protected]

thanks & regards
vijesh pillai
dear sir,
on dated 13.3.2015 i have paid my vodafone postpaid bill amont 1948 through paytm but the process was failed.but the amount has been deducted from my accoun and till date the amount was not refunded. so kindly please refund the amount at the earliest.
order no.[protected]

thanks & regards
vijesh pillai
I have transfer 9000 rs for paytm account but transfer faild
Not refund to my bankk
Veryy beddd
I had purchased HTC 816g (white) mobile on 26th Thursday through Paytm, next day(27th march) I had received massage saying that Fundamental Electronics Pvt Ltd has cancelled your item from paytm order #[protected]. Refund of Rs 17765 will be credited to your Paytm Wallet. But Today is 30th march still i didnt receive money to my paytm wallet please resolve this issue as soon as possible.
According to policy if i dont like product paytm will arrange reverse pick up servise and take back product and when product reach to merchant then my refund initiate.

But i receive a call from paytm executive he/she said to me sir i dont have reverse pick up servise at you'rs location please send product to merchant at you'rs end i will reimburse courier charges along with refund amount. According paytm policy when product receive by merchant when within 24 hrs they initiate refund amount.

I send back that product to merchant from Madhur Courier Services (Charges Rs.130) paid and this product is delivered to merchant on 16/03/15 but my refund not initiate after that i send 4-5 times mail to paytm then 3/04/15 i receive my refund but only redund of product till now paytm not reimburse my courier charges. In all mail i mention about the courier charges also but i dont get any proper response form paytm.

So please help me and take action against paytm so in future other customer not face that tpes of problem.


Swapnil Jain
Mo. [protected]
Today morning I have tried twice to recharge for the number [protected] amount (220). the recharge was unsuccessful. It is showing as transferred to the bank.. but i did not receive the amount yet. This is not the first time... It is happening all the time I recharge... Worst service ever... it is best to use free charge app... I would suggest all my friends colleaguesnot to use this app at all.Bank Id:[protected] Pay cas:Txn ID 010F 11B762AC11B762AC165E another one Paytm cascash: Txn ID 4B56C7B60668B247... Refund by thethe EOD.
my debit card no [protected]

i recieved fake call i send my acoount detals in my account debit money again again like as 3000, than again 3000 and again 3000

pos[protected] at paytm txn[protected] at 05:39:21 pm

pos[protected] at paytm txn[protected] at 05:44:18 pm

pos[protected] at paytm txn[protected] at 05:55:15 pm


my contact no [protected]

plz help me sir
my debit card no [protected]

i recieved fake call i send my acoount detals in my account debit money again again like as 3000, than again 3000 and again 3000

pos[protected] at paytm txn[protected] at 05:39:21 pm

pos[protected] at paytm txn[protected] at 05:44:18 pm

pos[protected] at paytm txn[protected] at 05:55:15 pm


my contact no [protected]

plz help me sir
HI..
MY ORDER_ID := [protected]
ABOVE ORDER IS NOT SUCESSFULLY COMPLETED..
AND ALSO I GIVE THE COMPLAINT TO THE CUSTOMER CARE. BUT IT WAS DON'T REPLAY..
PLS SEND MY PAYTM WALLET AS SOON AS POSSIABLE..

THANKS..

Paytm — Power bank malfunctioning

I ordered a power bank from B. J INFOTECH through paytm and it's not working I received my order on 1-05-15. I tried to call customer service but they are not responding

Paytm — 250 refund

Sir mare galte se kese ne mare account se 250 send kar deya to muze mera 250 refund hona Sender [protected] Resever [protected] Help me my number Give me my 227 rs on my number[protected]

Paytm — Please sir my account hack

Sir my accont hack 1029 rs send to sahid bhat please transfer 1029 in my debid cad. number [protected]
vignesh chem's reply, Nov 20, 2018
Bro iam facing the same issue now,
8500 has been transferred from my account to sidhawali

Paytm — cashback problem

cashback problem

Paytm — fraud by id Amit Sumit

[protected] Paytm Cash sent TO: Amit Sumit Paytm Cash Txn ID 0C3135FC60125095...by mobile no...[protected] ...call saying patm complaint solution custmercare call to u and transfer the amount to his own account rs 700

Paytm amount added not been credited to uber account

I have added Rs.1000 through corporation bank net banking with ref no[protected] on 11.04.15 the amount has not been added to my uber account the amount is debited from my corp bank account. Pl refund the the same immediately.

Transfer to bank complaint

I have mistakenly clicked the "Transfer to Bank" option from my paytm wallet and an amount of ₹900 is deducted from my wallet. I want the money back to my wallet. Please help me. The transaction ID isBank Txn ID: [protected]
Paytm Cash Txn ID
[protected]

MOBILE RECHARGE NOT COMPLETE

MOBILE RECHARGE KAI BAAR UNSUCCESSFULL RAHA HAI

Amount deducted but not Recharged

Airtel internet pack of Rs154 /- 1GB amount deducted but not Recharged on 02/09/2014 at 09:14:53 am mobile number [protected]

not getting any recharge

Paytm order no:[protected] showing sucess in my paytm account .but i didn't get any recharge amount.mobile no [protected].i did this recharge on date 18 Sep'14 9:34 pm

tata sky recharge not successful Rs 230

Recharge date 01/11/2014 8:31pm Order no[protected] DTH ID [protected] So please send my money my IDBI Account.

Non refund of amount in case of failed transaction

I have tried to add Rs 500 with paytm order no [protected] and Rs 500 with paytm order no [protected]. Both order was failed, but amount has been deducted from internet banking account. so it is requested that please do needful.
Archana Singh,
Mob.No:-[protected]

Am unable to signing in my paytm account

I am unable to signing in my paytm account, before a few days.when I want to signing in for recharges, paytm apps or website not opened for this act, otp also generated but continuously facing signing in...

Complaint - Item delivered is damaged (order # 661189993)

Hi, I received the damaged HP Pavilion WB386PA Laptop Backpack Kindly replace it or refund the amount.

Dishtv recharge not sucsessfull oc-2501085066-1465302181249

[protected] debite card for hdfc bank
Sir movie ki 5 tickets Ka rupees tho paytm Ka pass hi ha order id [protected] ha or paytm registered na [protected] ha
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    N
    ninadrao
    from Ahmedabad, Gujarat
    Dec 6, 2014
    Resolved
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    Resolved

    Address: Ahmedabad, Gujarat

    I had ordered VOX Power Bank 22000mah BLACK colour (ORDER NO.[protected], But received white one instead. I had waited for a week for black power banks to be available as it was out of stock earlier. Please provide explanations and change it back to what I had ordered.
    Aug 14, 2020
    Complaint marked as Resolved 
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      Balraj Sahu
      from Bengaluru, Karnataka
      Dec 6, 2014
      Resolved
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      Resolved

      Address: East Singhbhum, Jharkhand

      Dear sir, Some fraud made with me, who used my debit card to purchase from you . We request to you kindly cancel ail this transactions, because they are cyber criminals VIN/FREECHARGE /[protected]/0 VIN/PAYTM MOBIL/[protected]/0 VIN/PAYTM /[protected]/0 IIN/Paytm.com /[protected]/0 VIN/PayTM /[protected]/0 VIN/PayTM /[protected]/0 VIN/PAYTM MOBIL/[protected]/0
      Aug 13, 2020
      Complaint marked as Resolved 
      I am not a Paytm user and also not have any account of paytm.But from many time, i received massage from paytm for account confirmation. I am worrying that someone trying to misuse my account.Please help me on it point.
      My detail are below:-
      Manoj Kumar Chhabra
      Mob.No.[protected]
      Mail ID:[protected]@hotmail.com
      [protected]@gmail.com

      Please help me as soon as possible
      VIN/WWW MOBIKWI- Misuse of debit Card
      Dear sir, Some fraud made with me on dated[protected], who used my debit card to purchase from you . We request to you kindly cancel ail this transactions, because they are cyber criminals VIN/WWW MOBIKWI/[protected]/0, MOBIKWI/[protected]/0, MOBIKWI/[protected]/0,
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        S
        shipra soni
        from Gwalior, Madhya Pradesh
        Dec 6, 2014
        Resolved
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        Resolved

        Address: Bikaner, Rajasthan

        I have order an product...order no[protected]..which i recieved on 26 nov 2014...and on 26 nov i have requested for returning of the product throught...till today's date they are just telling me the same and samething that we will resolve your problem in 3 days and the in 7 days your problem will be resolved.. i am now pissed off with the service and silly replies..i want my refund back and take your product back...
        Complaint marked as Resolved 
        thank you for resolving it so early.. .i am happy... thank you so much.. after so many request you finally resolved it.
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          B
          bonisurya
          from Hyderabad, Andhra Pradesh
          Dec 6, 2014
          Resolved
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          Resolved

          Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014. Tried to contact the toll free number[protected] several times, but there is no response. Expected that the money will be credited with in 3 working days. But still amount Rs 3, 000/- was not credited in my account. Request you pl take appropriate action on paytm and return my amount as soon as possible. Regards, Boni. Suryanarayana Contact no: [protected], Hyderabad (Telangana)
          Aug 14, 2020
          Complaint marked as Resolved 
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            bonisurya
            from Hyderabad, Andhra Pradesh
            Dec 6, 2014
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014. Tried to contact the toll free number[protected] several times, but there is no response. Expected that the money will be credited with in 3 working days. But still amount Rs 3, 000/- was not credited in my account. Request you pl take appropriate action on paytm and return my amount as soon as possible. Regards, Boni. Suryanarayana Contact no: [protected], Hyderabad (Telangana)
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              shipra soni
              from Gwalior, Madhya Pradesh
              Dec 6, 2014
              Resolved
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              Resolved

              I have order an product...order no[protected]..which i recieved on 26 nov 2014...and on 26 nov i have requested for returning of the product throught...till today's date they are just telling me the same and same thing that we will resolve your problem in 3 days and the in 7 days your problem will be resolved.. i am now pissed off with the service and silly replies..i want my refund back and take your product back.
              Complaint marked as Resolved 
              thank you for resolving it so early... i am happy... thank you so much.. after so many request you finally resolved it.
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                G
                Gharwinder
                from Mumbai, Maharashtra
                Dec 5, 2014
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                Address: Chandigarh, Chandigarh

                I have made recharge online by using Paytm Online Services. I have Rs 30 in my cash wallet in Paytm Id which I created online. My Paytm Id is [protected]. I Made a recharge of rs 124 of my reliance no.[protected], but recharge was not happen successfully. The same is confirmed from reliance customer care, they denied that they did not received any request for my no. Order no is[protected]
                Dec 05, 2014
                Updated by Gharwinder
                My Contact No is [protected]
                My Contact No is [protected]
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                  B
                  b r kapur
                  from Delhi, Delhi
                  Dec 5, 2014
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                  Address: Mandi, Himachal Pradesh

                  I have made payment of Rs 459.00 on 28.10.2014 and was credited in your account on 29.10.2014, payment of Bill of Mob. No.[protected] but this payment was neither received by the BSNL neither refunded by you. So you are requested to refund the same and be credit my credit card by the same amount. Thanking you, BR Kapur Mob No. [protected] brkapur.[protected]@gmail.com
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                    V
                    Venkeswararao Para
                    from Coimbatore, Tamil Nadu
                    Dec 5, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Hi, I have ordered milton tiffin/lunch box in paytm last week. My Order No:[protected]. I got order today. But the product inside the paytm seal the product cover was already opened, it is old product and damaged product. The lid of the box is broken. I used paytm for my all online shipping's (recharge, products). I lost trust in paytm site after i got this broken and damaged product. The product also not looking like original. I think paytm site delivering duplicate products. Please Give my money back into my bank account. i don't want into paytm cash. Please replace original new good product or give me money back into my bank account. Thanks & Regards Venkeswara Rao
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                      C
                      chnka
                      from Kolkata, West Bengal
                      Dec 4, 2014
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      I have bought Nikon p530 point shoot camera (ORDER NO.[protected] on 23 OCT '14 6:44 PM. I received the item but I have not got the 8 GB memory card though it is clearly mentioned on the box that the camera comes with 8 GB memory card. Later I was informed that the 8 GB memory card (class 10) will be delivered to me within next 3 working days.(view ticket no. Ticket #[protected] After that one of your executives informed me on 16th November, 2014 at 4.19 pm that she has escalated my issue to the concerned team and will get back to me with an update within next 48- 72 hours. (view ticket no.Ticket #[protected]. After getting no response with in this period I again contacted to customer care. Once again on 20th November at 4.30 am I was informed that unfortunately it will take another 24 to 48 hours. (view ticket no.Ticket #[protected]. Today on 4th December at 10.45 pm after 40 days from my purchase date I being frustrated writing you this.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        P
                        punatiyapankaj
                        Dec 4, 2014
                        Resolved
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                        Resolved

                        Address: Surat, Gujarat

                        Dear sir, I was order for the two watches but I got only one watch during the delivery and you debit bill for both watches and also the bill was same for two watches so why this kind of miss understanding happens there please give me satisfied reply otherwise I will make complain against paytm in to consumer form my contact no. Is here [protected] Pls give me your cell no .in to reply for further communication Thanks and regards Pankaj punatiya [protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          D
                          DPSh
                          from Mumbai, Maharashtra
                          Dec 4, 2014
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh

                          On line payment to Airtel Land line was made vide above Order. The payment was not credited in the service provider Account. The amount paid was Rs 898/-. I have raised & reminded several times without any response The ticket number is[protected]. Please let me know the status immediately, faily which the issue will be taken at appropriate Consumer forum. Thannx, in anticipation of immediate action. Deepak Shukla [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            MNGSHB
                            from Mumbai, Maharashtra
                            Dec 4, 2014
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                            Address: Mumbai City, Maharashtra

                            Dear Team, As I had already given complain for same but no refund still. I have done payment from net banking for Dish TV as per detail mentioned below. 1. Date of Payment - 05/11/2014 2. Amount of Payment - INR 230.00 3. Transaction ID - INB/[protected] 5. Payment Gateway Name - PAYTM MOBILE SOLUTIONS/ 6. Mode of Payment - Net Banking Hope all details will help me to get my money back ASAP. Please team its a humble request as this site is really good.
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                              D
                              dilip sarkhediya
                              from Surat, Gujarat
                              Dec 3, 2014
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                              Address: Surat, Gujarat

                              i paid my dakshin gujarat vij bill through PAYTM .The amount of Rs 2211 was deducted twice but vij Bill is still pending.i dont know why not any quick action is been taken regarding this.there is no contact no where we can talk to executive .This is not a small amount but still authority is irresponsible and careless. Order No.[protected] Please TAKE SOME QUICK AND STRICT ACTION.
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                                T
                                taruns001
                                from Firozpur, Punjab
                                Dec 3, 2014
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                                Address: Meerut, Uttar Pradesh

                                I have made a payment on paytm.com for my number [protected] Tata Docomo GSM UP WEST thru my Kotak debit Card i.e 1400 rs at 08:20 am on 28/11/2014 . But still I haven't received any confirmation message regarding payments on my mobile yet. Also I have confirmed from Tata Docomo Stores as well as from Tata Docomo Company Executives.They are refusing for any payments made to their company. Moreover am I required to beg the Paytm for the rectification of bill payments, time and again? But now I have lost all faith in paytm.com and I was cheated by your company. Details: Amount: 1400 Rs Date of Payment: 28/11/2014 Time of Payment: 08:20 am Account No:[protected] Paytm Order ID:- #[protected] GATEWAY Reference number:-[protected]. Mode of Payment: Kotak debit card Source of payment: Paytm.com Alternate Number: [protected] Request you to Please help me in this matter. Thanks & Regards, Amit Kumar C/o Unnatee Tele Services 194 Opp Delhi Rodways Bus Stand Meerut UP +91-[protected]
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                                  Parul_B
                                  from Bengaluru, Karnataka
                                  Dec 3, 2014
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat

                                  Hi There, Kindly Help me to get me my refund of below order details: Order No.[protected] Order Date & Time: 19 Oct '14 11:48 am 1 ITEM Order Total: Rs. 449 Ordered item: ZOVI Oxford Blue And Yellow Rim Casual Shoes (Size-7) i have not received my item yet and as per discussion with customer care executive told me that the amount will refund in my account but i do not get the refund yet. Lots of people have trust in Paytm i hope you will gain more trust with your services by solving the problems of customers.Kindly help me to get me my refund.Please do needful ASAP. Thank You.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    B
                                    bhavikadave
                                    from Pune, Maharashtra
                                    Dec 3, 2014
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                                    Address: Ahmedabad, Gujarat

                                    Hi Sir, Good morning, I am purchases Nineteen Shimmery Royal Beauty Top (Size-S) this product in paytm, first they take payment, & after one day they do Order cancelled & the Reason give that due to unavoidable circumstances. & also product is out of stock, it's not customer falt, if product out of stock why are they display in website.It's ford website. if any update please inform me at bhavika.[protected]@gmail.com.
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                                      krcrlc
                                      from Patan, Gujarat
                                      Dec 2, 2014
                                      Resolved
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                                      Resolved

                                      Address: Mehsana, Gujarat

                                      Order Number: –[protected]
                                      SITE PAYTM.COM
                                      sir i got a faulty mop from paytm then i have contact to cc of paytm
                                      they told me to courier back to sellers address…after doing that i have
                                      submitted invoice of courier with tracking details and my shipment have
                                      reach to their seller address on 19 november 2014 and still they are
                                      not giving me refund of rs 1099 …they are making always excuses that we
                                      will solve ur problem in 48 hrs etc .etc. no rply from their cc no one
                                      is picking the phone…so plz sir i[censored] can help me on this i will be very
                                      thnakful to u…

                                      email...[protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        sajid_iqbal
                                        from Mohali, Punjab
                                        Dec 2, 2014
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                                        Address: Darbhanga, Bihar

                                        I had order an item on paytm through online.
                                        Order no.[protected], tracking#[protected] dated 16.11.2014, payment deducted
                                        But still order not deliver however expected deliver date was 21.11.2014, tracking also not updated after 19.11.2014.

                                        I had email so many times they didnot responded.

                                        Paytm custcare email is [protected]@paytm.com

                                        Sajid iqbal
                                        [protected]
                                        Sajid.Is.[protected]@gmail.com
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