PayTM Mobile Solutions Complaints & Reviews

Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014. Tried to contact the toll free number[protected] several times, but there is no response. Expected that the money will be credited with in 3 working days. But still amount Rs 3, 000/- was not credited in my account. Request you pl take appropriate action on paytm and return my amount as soon as possible. Regards, Boni. Suryanarayana Contact no: [protected], Hyderabad (Telangana)

Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014. Tried to contact the toll free number[protected] several times, but there is no response. Expected that the money will be credited with in 3 working days. But still amount Rs 3, 000/- was not credited in my account. Request you pl take appropriate action on paytm and return my amount as soon as possible. Regards, Boni. Suryanarayana Contact no: [protected], Hyderabad (Telangana)

I have order an product...order no[protected]..which i recieved on 26 nov 2014...and on 26 nov i have requested for returning of the product throught...till today's date they are just telling me the same and same thing that we will resolve your problem in 3 days and the in 7 days your problem will be resolved.. i am now pissed off with the service and silly replies..i want my refund back and take your product back.

I have made recharge online by using Paytm Online Services. I have Rs 30 in my cash wallet in Paytm Id which I created online. My Paytm Id is [protected]. I Made a recharge of rs 124 of my reliance no.[protected], but recharge was not happen successfully. The same is confirmed from reliance customer care, they denied that they did not received any request for my no. Order no is[protected]

I have made payment of Rs 459.00 on 28.10.2014 and was credited in your account on 29.10.2014, payment of Bill of Mob. No.[protected] but this payment was neither received by the BSNL neither refunded by you. So you are requested to refund the same and be credit my credit card by the same amount. Thanking you, BR Kapur Mob No. [protected] brkapur.[protected]@gmail.com

Hi, I have ordered milton tiffin/lunch box in paytm last week. My Order No:[protected]. I got order today. But the product inside the paytm seal the product cover was already opened, it is old product and damaged product. The lid of the box is broken. I used paytm for my all online shipping's (recharge, products). I lost trust in paytm site after i got this broken and damaged product. The product also not looking like original. I think paytm site delivering duplicate products. Please Give my money back into my bank account. i don't want into paytm cash. Please replace original new good product or give me money back into my bank account. Thanks & Regards Venkeswara Rao

I have bought Nikon p530 point shoot camera (ORDER NO.[protected] on 23 OCT '14 6:44 PM. I received the item but I have not got the 8 GB memory card though it is clearly mentioned on the box that the camera comes with 8 GB memory card. Later I was informed that the 8 GB memory card (class 10) will be delivered to me within next 3 working days.(view ticket no. Ticket #[protected] After that one of your executives informed me on 16th November, 2014 at 4.19 pm that she has escalated my issue to the concerned team and will get back to me with an update within next 48- 72 hours. (view ticket no.Ticket #[protected]. After getting no response with in this period I again contacted to customer care. Once again on 20th November at 4.30 am I was informed that unfortunately it will take another 24 to 48 hours. (view ticket no.Ticket #[protected]. Today on 4th December at 10.45 pm after 40 days from my purchase date I being frustrated writing you this.

Dear sir, I was order for the two watches but I got only one watch during the delivery and you debit bill for both watches and also the bill was same for two watches so why this kind of miss understanding happens there please give me satisfied reply otherwise I will make complain against paytm in to consumer form my contact no. Is here [protected] Pls give me your cell no .in to reply for further communication Thanks and regards Pankaj punatiya [protected]@gmail.com

On line payment to Airtel Land line was made vide above Order. The payment was not credited in the service provider Account. The amount paid was Rs 898/-. I have raised & reminded several times without any response The ticket number is[protected]. Please let me know the status immediately, faily which the issue will be taken at appropriate Consumer forum. Thannx, in anticipation of immediate action. Deepak Shukla [protected]

Dear Team, As I had already given complain for same but no refund still. I have done payment from net banking for Dish TV as per detail mentioned below. 1. Date of Payment - 05/11/2014 2. Amount of Payment - INR 230.00 3. Transaction ID - INB/[protected] 5. Payment Gateway Name - PAYTM MOBILE SOLUTIONS/ 6. Mode of Payment - Net Banking Hope all details will help me to get my money back ASAP. Please team its a humble request as this site is really good.

i paid my dakshin gujarat vij bill through PAYTM .The amount of Rs 2211 was deducted twice but vij Bill is still pending.i dont know why not any quick action is been taken regarding this.there is no contact no where we can talk to executive .This is not a small amount but still authority is irresponsible and careless. Order No.[protected] Please TAKE SOME QUICK AND STRICT ACTION.

I have made a payment on paytm.com for my number [protected] Tata Docomo GSM UP WEST thru my Kotak debit Card i.e 1400 rs at 08:20 am on 28/11/2014 . But still I haven't received any confirmation message regarding payments on my mobile yet. Also I have confirmed from Tata Docomo Stores as well as from Tata Docomo Company Executives.They are refusing for any payments made to their company. Moreover am I required to beg the Paytm for the rectification of bill payments, time and again? But now I have lost all faith in paytm.com and I was cheated by your company. Details: Amount: 1400 Rs Date of Payment: 28/11/2014 Time of Payment: 08:20 am Account No:[protected] Paytm Order ID:- #[protected] GATEWAY Reference number:-[protected]. Mode of Payment: Kotak debit card Source of payment: Paytm.com Alternate Number: [protected] Request you to Please help me in this matter. Thanks & Regards, Amit Kumar C/o Unnatee Tele Services 194 Opp Delhi Rodways Bus Stand Meerut UP +91-[protected]

Hi There, Kindly Help me to get me my refund of below order details: Order No.[protected] Order Date & Time: 19 Oct '14 11:48 am 1 ITEM Order Total: Rs. 449 Ordered item: ZOVI Oxford Blue And Yellow Rim Casual Shoes (Size-7) i have not received my item yet and as per discussion with customer care executive told me that the amount will refund in my account but i do not get the refund yet. Lots of people have trust in Paytm i hope you will gain more trust with your services by solving the problems of customers.Kindly help me to get me my refund.Please do needful ASAP. Thank You.

Hi Sir, Good morning, I am purchases Nineteen Shimmery Royal Beauty Top (Size-S) this product in paytm, first they take payment, & after one day they do Order cancelled & the Reason give that due to unavoidable circumstances. & also product is out of stock, it's not customer falt, if product out of stock why are they display in website.It's ford website. if any update please inform me at bhavika.[protected]@gmail.com.

Order Number: –[protected]
SITE PAYTM.COM
sir i got a faulty mop from paytm then i have contact to cc of paytm
they told me to courier back to sellers address…after doing that i have
submitted invoice of courier with tracking details and my shipment have
reach to their seller address on 19 november 2014 and still they are
not giving me refund of rs 1099 …they are making always excuses that we
will solve ur problem in 48 hrs etc .etc. no rply from their cc no one
is picking the phone…so plz sir i[censored] can help me on this i will be very
thnakful to u…

email...[protected]@gmail.com

I had order an item on paytm through online.
Order no.[protected], tracking#[protected] dated 16.11.2014, payment deducted
But still order not deliver however expected deliver date was 21.11.2014, tracking also not updated after 19.11.2014.

I had email so many times they didnot responded.

Paytm custcare email is [protected]@paytm.com

Sajid iqbal
[protected]
Sajid.Is.[protected]@gmail.com

I had purchased 3 bedsheet combo for Rs 699 from paytm.com but quality was worst as per their policy i requested for return.. after a week they picked the items but after 10 days of completion they have not refunded my money..
ORDER NO.[protected]

Regards,
Raghunath Mutagekar

User
prakash wagh on December 2, 2014

Refer to myState Bank of India DC Transaction No [protected] through paytm for recharge of Prepaid BSNL Topup Voucher for Rs55. The above order is still not executed. My services to the said prepaid card have not Recharge my mobile No. [protected] so you can call me on [protected]. Regards, Prkash Wagh.

Hello there, I have ordered from paytm on ''19 OCT ''14 4:38 PM'' and other details are - SHIPPED 22-OCT-2014 2:35 PM DELIVERED 28-OCT-2014 12:48 PM When I unpacked, this was the different product (very less of quality) what had been shown in the product detail. So I requested to get that order back. After 1 day on ''[protected]:38:25'' & token no. ''[protected]'' I dropped an email to paytm, They replied me to confirmed return and agreed to arrange pickup for return from their respective courier company. But they din''t arrange any pickup and from that day I have been requested many times and I sent many email regarding this and what they do, They generate me a new ticket every time and nothing else. This is ridiculous and really feel bad experience from paytm. Paytm is such a reputed company and one can''t expect this kind of behavior from paytm. Below are the tickets generated by Paytm. ORDER NO.[protected] Request Ticket nos Time[protected] 17:29:[protected]-14 14:7:[protected] 14:50:[protected] 10:58:[protected]-29 17:38:25 I am fed up and submitting this complaint when I can''t see any way to get rectified this issue from paytm. Kindly do something, I have the product packed as I got that. I want get my money back and return this order immediately. Thanks so much. Deepshikha Jain

I used my credit card to pay my Aircel bill of Rs.430 through Paytm on 23/11/2014.. But unfortunately it was not accepted by Aircel comapny and it is debited to my HDFC credit card bank statement. I also received a statement from Paytm that the amount Rs.430 will be reverted to me . But still now the amount is not credited to my HDFC bank statement. Now i request you to check the transaction on that day and revert the amount as early as possible. Rajamani