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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 955

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S
Sreekanth Molagavalli
from Hyderabad, Telangana
Nov 24, 2014
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Address: Bangalore, Karnataka

Dear PAYTM, Citibank transactions.: [protected], [protected] and 666007 are paid from my side and amount got deducted in citibank. but the bills are not paid to BESCOM electricity board. pls refund the same amount Rs. 1078.00 (335+441+302 respectively) asap.
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    G
    gurpreet.1887
    from Mohali, Punjab
    Nov 23, 2014
    Resolved
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    Resolved

    I made two post-paid payment with paytm app for mobile no. [protected] (idea) of rupees 100 & 120 on 23 Nov 2014) at 11.25 am & 11.28 am respectively. The transaction was successfull but bill was not paid to (idea) operator & amount is deducted from bank. In the paytm order history it shows status "queued". The order number and transaction number detail has been attached with this. Please provide the solution to this problem.
    +2 photos
    Aug 14, 2020
    Complaint marked as Resolved 
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      Narender Nari
      from Bengaluru, Karnataka
      Nov 23, 2014
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      I have recharged with 200 to my mobile number, so while recharging I have typed wrong mobile number, instead of [protected] I have typed wrong mobile number has [protected], I have not any response from paytm customer care I called n number of times but no use. Paytm is waste dont use it. MY COMPLAINT INFORMATION Complaint filed against Your ticket number Plan PayTM #1146275
      Aug 14, 2020
      Complaint marked as Resolved 
      order number 666 4747my paytm order number[protected] and i got a wrong product it is totally damaged so i want to refund it as soon as possible
      my paytm order number[protected]and i got a wrong product it is totally damaged so i want to refund it as soon as possible
      Waste paytm app, don't use guys
      Dear Sir,
      I have purchased milton voyage water Jug by ORDER NO.[protected] from www.paytm.com, dated 11 SEP '14 12:01 PM. I have received the product in damage condition on dated 22 sep 2014 through Blue dart Courier AWB No. [protected].Then I have registered a complain on paytm website (www.paytm.com). After that I get a reply from [protected]@paytm.com as under.
      “I am Ankush, and I am going to do my best to help you.
      I understand that you would like to return your Milton Voyage Water Jug due to some issue with the product.
      We would request you to courier it back to the merchant at the address as mentioned on the shipment.”
      After that, I have return the milton voyage water Jug to merchant through Indian post on dated
      26/9/2014 consignment No-EI[protected]IN and product (milton voyage water Jug) has been received by merchant on dated 29 sep. 2014. Till now I do not have received refund money/ product.
      After that, I have registered complain many time to patm website, but did not get any solution regarding this till now.
      So I request to you, please look this matter seriously and do the needful for justice.
      With regard:

      Name: Sheshmani Tripathi
      JUET Campus, Raghogarh, GUNA, M.P.-473226
      Mobile No.- [protected] / [protected]
      Email:tripathi.[protected]@rediffmail.com
      i buy t shirt on paytm side but product is noy gud so i requst for retrun then the company courere boy to pick the product courer boy pick the product and give me recpict of reciving 25 of decmber 2014 the i sceen the recipt and mail [protected]@paytm.com and contnusly send mail till now but they did not refund my cash till now i month goon but the tell all time very soon i refund ur cash i totley fedup pickup recipt no is[protected]
      best side consumer complandts
      i buy t shirt on paytm side but product is noy gud so i requst for retrun then the company courere boy to pick the product courer boy pick the product and give me recpict of reciving 25 of decmber 2014 the i sceen the recipt and mail [protected]@paytm.com and contnusly send mail till now but they did not refund my cash till now i month goon but the tell all time very soon i refund ur cash i totley fedup pickup recipt no is[protected]
      vikas batra cell no. [protected] [protected]@outlook.com
      I ordered 2 OEM Solo HD Wired Headphones (Black)(Order#[protected] Friday, February 20, 2015, I received worng product, i immediately filed complaint at paytm and I sent product back to their address. I got email from paytm for refunding but till now they not refund my money, even they not reply my emails.
      I and my friend two accounts in paytm. Our ticket got cancelled and the bus operator has sent us sms also saying we have cancelled our service and we will refund the amount. I made a complaint on mail . But they didn't come up with the solution yet. Since we don't have call facility to contact paytm and hardly depend on email communication only we are facing lot of issues regarding few types of this issues.

      Please help me.
      Email id: [protected]@gmail.com
      ORDER NO.[protected] and
      ORDER NO.[protected]

      Another account details
      Email Id: [protected]@gmail.com
      ORDER NO.[protected]
      ORDER NO.[protected]
      I returned items on merchant addressed on dated: 08.05.2015.


      Order No:[protected]Rs. 699)
      Courier Charge: 100 Rs.

      Paytm — money deducted and recharge not done

      money of rs 300 was deducted and recharge was not done. Recharge was done on may 3 at 1:45 am. Tried to contact customer care executive and received a mail from them stating recharge was succesful but still recharge is not done

      Regarding Refund - Comment #2412846 - Image #0

      Paytm — KNOWINGLY and WRONGLY debiting money from "PAYTM WALLET".

      kindly refund my MONEY, which was debited from my PAYTM WALLET and not crediting ...otherwise i will go to " CONSUMER COURT "...

      Paytm — Cashback not yet received on my order.

      My order[protected] is applicable for a cash back of 350. But still paytm have not handled it even after raising a complaint with them.

      cancellation of purchase item

      want to cancel the item purchased from 4shopping mantra_payTM, IN txn#[protected] dated[protected] time:11:01:31 ambecause of online hacking.kindly help out...regards, Raghuveer, [protected]

      Got wrong product

      I have ordered orange and pink bed sheet but I got red and green color bed sheet. I want to return my product. I have raised the request but still their is no reply.

      Not receive the phone on customer care no or not contact to my mobile phone but very critical problem payment pay to paytm

      My cdma mobile phone display is damage but credit card option is choose me but OTP send the mobile phone but i am not see the otp because of my moile display is damage what now is doing how to payment

      Rs.1537/- is not yet returned to my bank a/c from 29.11.14

      On dt: 29.11.14 I made bill payment of Rs.1537/- through PayTM but failed & Subject amount is deducted from my bank A/c. In spite of several mail & complain the same amount is not yet returned to my bank A/c

      T-SHIRT SIZE

      Top notche Henley neck full sleeve T-shirts pack of 3(size-L) has been received but the size is not comfortable. Please send size-XL.

      no delivery yet

      i have not yet recived my delivery for surya gas 4 burner for which i had payment online of Rs.4500.it is supposed to shipped on 15th oct 2014 but not yet deliver

      Recharged on wrong mobile no.

      Dear sir, i have recharged RS. 250 by mistake on Rajshthan mobile no: [protected] instead of mobile no: [protected]. So, i Recharged my mistake on wrong mobile no. So i want to know how to withdraw that amount from mobile.

      3G data recharge for BSNL no 9595443942 not Received.

      I have done 3G data recharge yesterday. my 155 amount has been deducted from bank balance but a haven't received recharge. Please refund my amount or do a recharge immediately.

      My account blocked

      I had rs 6592 in my account ...after recharge of 1000 airtel ...after wards when i logged in ot shows your account has been temporarily blocked...please fix it I will refund my

      vodafone bill pay problem

      Dear sir, my id :[protected] i am bill vodafone post paid but not succes .showing vodafone backup .4 hour same problem .what is your system this problem not solved i complain again to again.

      FAILURE TO RECHARGE PREPAID MOBILE

      REF BIL/[protected]/1020 amount 500 rs. Do it at the earliest to keep faith of your customers.

      Idea bill pay failed

      I am bill pay my mobile in

      9 may 2016

      but amount is debited in my account but

      balance is not credited to my mobile

      Operater is idea

      Amount is 500 rs .

      Order id [protected]

      Please solve the problem

      I will wait for reply

      I hope
      As soon as possible the problem is resolved

      Refund money 259 and 50 rupee

      Mera mobile no.[protected] hai maine ek 259 or ek 50 ka recharge kiya tha uska pasia wapas ni mila hai

      7757009778 cannot be recharged even though I have balancers 20th in Paytm wallet

      My number is [protected]
      My Paytm balance is Rs 220
      Though having balance in my wallet I cannot recharge my airtel mobile
      The transaction failed many times
      Otherwise I want my money refunded
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        C
        coolrhtdm
        from Noida, Uttar Pradesh
        Nov 22, 2014
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        Address: New Delhi, Delhi

        for the Order No.[protected] the below mention payment has been deducted from My bank A/c. recharge has no been done. pl do the needful. 22 Nov 2014 POS [protected] PAYTM MOBILE SOL POS DEBIT[protected] 22 Nov 2014 19:49:19 hrs Amount : 225.00
        +1 photos
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          S
          shashank1122
          from Rawatbhata, Rajasthan
          Nov 22, 2014
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          Address: Kota, Rajasthan

          my order no. is[protected].i was not satisfied by the product because the product is totally different from what i have ordered.so i choose the option of reverse pick up. but it is not picked up yet.it is almost 1 month when i requested for reverse pick up.now paytm care is not responding to my mail.what should i do.?
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            V
            viki228
            from Dera Gopipur, Himachal Pradesh
            Nov 22, 2014
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            Address: Ambala, Haryana

            i buy a product on paytm i camatmeant u retrun product in 7 days when i requst for retrun then they mail me plz u send courer and we refund all charges of courer and product then i courer the product and product delevr 10 of novmber but then no refund my money i send mail many time they alwys say 24 to 48 houres afther then they did not reply my mail so i decide i go to court aganst company they are chor
            Nov 26, 2014
            Updated by viki228
            i m stil waiting for my refund but paytm always i sendur refund 24 to 48 houre but they all r cheet me
            they did the same to me ...
            it's been more than a month and they stopped responding too..
            ORDER NO.[protected]
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              N
              nlsreddy
              from Bengaluru, Karnataka
              Nov 22, 2014
              Resolved
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              Resolved

              Address: Bangalore Urban, Karnataka

              Hi, I paid my BESCOM bill through Paytm. It showed transaction successful and money was also debited. There was no payment done from their side till now. Tomorrow is the last date for payment. Order no:'s [protected] [protected] [protected] [protected] I sent many mails i didn't get any response. Even their Grievance officer is shameless, never replies. Thanks Sekhar
              Apr 20, 2017
              Complaint marked as Resolved 
              this is resolved long back
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                S
                SpeedyDilip
                from Mumbai, Maharashtra
                Nov 22, 2014
                Resolved
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                Resolved

                I had ordered Genius NetScroll 110X Mouse on Friday, November 07, 2014.The order number is[protected]. But, I haven't received the product yet. The 'Track Order' link provided in the Paytm mail isn't working as well. I have been sending them mails since the past 15 days but they do not bother to respond. Looking at the numerous complaints already being made against Paytm, strict action must be taken against this company!! I will never ever order any product again from Paytm!! NEVER!!
                +2 photos
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Y
                  Yarlagadda Ramakrishna
                  Nov 22, 2014
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                  Address: Bangalore, Karnataka

                  My Order #[protected]Javas(courier service) number Tracking ID:UNIPAYP774988) is not delivered, i am ordered(External HardDisk) this one on 22, oct 2014, PayTm send mail your order is delivered on 27 oct 2014.But, i m not receiving order from paytm. i gave compliant to paytm on 28, oct 2014 They are create PayTm(complaint number) Ticket Number is #[protected]. that day we are reply message is : This is paytm system problem your order is delivered with in 5-7 days.i am wait 9 days, after that, i am again mail to paytm care on 09, Nov 2014 then we are generating another Ticket Number is[protected], that day we are replay with in 24-48 hour your problem is solved. i am wait 3 days. but not solve my problem, They are not delivered my order and not given any status of that problem. On 11, Nov 2014 call to PaYTm customer care service [protected] they said is paytm problem, we are again reorder that one with in 24 hours.i am wait 7 Days They are not Delivered(reorder) and not responded to my problem. i am verify Javas Map Tracking, In Javas (ID:UNIPAYP774988 ) map is not showing my address. I am again sending mail to paytm on 19 Nov, 2014. they are again gerating ticket #[protected].but not solve my problem.I am order last month.
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                    Yarlagadda Ramakrishna
                    Nov 22, 2014
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                    Address: Bangalore, Karnataka

                    My Order #[protected]Javas(courier service) number Tracking ID:UNIPAYP774988) is not delivered, i am ordered(External HardDisk) this one on 22, oct 2014, PayTm send mail your order is delivered on 27 oct 2014.But, i m not receiving order from paytm. i gave compliant to paytm on 28, oct 2014 They are create PayTm(complaint number) Ticket Number is #[protected]. that day we are reply message is : This is paytm system problem your order is delivered with in 5-7 days.i am wait 9 days, after that, i am again mail to paytm care on 09, Nov 2014 then we are generating another Ticket Number is[protected], that day we are replay with in 24-48 hour your problem is solved. i am wait 3 days. but not solve my problem, They are not delivered my order and not given any status of that problem. On 11, Nov 2014 call to PaYTm customer care service [protected] they said is paytm problem, we are again reorder that one with in 24 hours.i am wait 7 Days They are not Delivered(reorder) and not responded to my problem. i am verify Javas Map Tracking, In Javas (ID:UNIPAYP774988 ) map is not showing my address. I am again sending mail to paytm on 19 Nov, 2014. they are again gerating ticket #[protected].but not solve my problem.I am order last month.
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                      S
                      Shivam030
                      Nov 21, 2014
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand

                      SIR, I have ordered the speakers (order no.[protected] from paytm which is different from the picture that is showed to me so I returned the same but till now no amount has been credited into my account. - Shivam Bhatt [protected]@gmail.com
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        R
                        Rakshu1984
                        from Bengaluru, Karnataka
                        Nov 21, 2014
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                        Address: Bangalore, Karnataka

                        I tried paid my BESCOM bill through Paytm. It showed transaction successful and money was also debited. There was no payment done from their side till now. Tomorrow is the last date for payment. Order no: #[protected] I tried to contact them through every possible means, i didn't get any response. Even their Grievance officer is shameless, never replies. Please help to get my money back, and will never go for Paytm for any transactions.
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                          rahul1992vish
                          from Sagar, Madhya Pradesh
                          Nov 21, 2014
                          Resolved
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                          Resolved

                          Address: Bhopal, Madhya Pradesh

                          Name: Rahul Vishwakarma | Email Id: vishwakarma.[protected]@gmail.com | Order Number: RCtkt - | Message: hello sir/madam, I have ordered a polo Tshirt of RS. 323 On yepme by using payment through paytm but neither the order has placed and nor the money is showing in the paytm cash wallet.My bank account has been debited by Rs.323. Ref. No.[protected]IG00FOCVZ0 TRANSFER TO [protected] ONE97 COMMUNICATIONS P Please return the amount or add it in paytm cash wallet as early as poosible with prior intimation to me through contact or mail order no. of product[protected] payment time--11:15pm
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            baby joseph
                            from Mirzapur, Uttar Pradesh
                            Nov 21, 2014
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                            Address: Varanasi, Uttar Pradesh

                            sir, kindly refund Rs600 against the order no of[protected] for air tel no [protected] which is not recharged in my phone no, kindly check with air tel people. please refund the failed recharge amt. I have been repeatedly asking to rectify my concern, so far you people never responded, baby joseph
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                              G
                              Goapl Lathiya
                              from Bengaluru, Karnataka
                              Nov 21, 2014
                              Resolved
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                              Resolved

                              Address: Surat, Gujarat

                              Paytm ticket no is[protected]. This is invalid recharge in reliance CDMA mobile number [protected] . That recharge is tariff plan, so that is only applied in new connection of reliance CDMA service provider . So when I done this recharge, therefore I'm not got benefit of it I was called to my reliance customer care . They are said that this plan in only for new customers and your recharge is not done . so contact your recharge shopkeeper. Thus my recharge is not done and not applied in my number . Give me back my money . Still they are not giving me replays or refund amount
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                sumit91733
                                from Bengaluru, Karnataka
                                Nov 20, 2014
                                Resolved
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                                Resolved

                                Address: Patna, Bihar

                                I have an account on your Website with User name [protected]@gmail.com. I have ordered A Karbon mobile and Emmory Card with Order No. Order#[protected] dated Tuesday, November 11, 2014 11:39:59. for my dad. At that time Expected delivery date was 17 Nov 2014. But Today is 21 Nov 2014, and I havn't got my Order till now. I am continuous trying to call on Customer Care from last but there is no response from your side, I also tried Courier Company Details Javas Plot No. 109, Udyog Vihar Phase IV, Gurgaon - 122015 Contact Number:[protected] Email: [protected]@paytm.com But here also nobody is responding. And I have also provide my DAd's No. but till now they didnt got ne call from PAYTM regarding Order. Track order portal is not working, Customer Care no. is not working, How may We people Contact them ???? What Can I do now. If they cant able to make their promise then why do the promised with delivery date. hence forth I never gonna buy any thing from Paytm site. Paytm is full irresponsible people. I used to order product from Jbaong, flipkart, myntra and all but this time I tried to do it with Paytm and because of your low standard of service I am suffering a lot. I just wanted to know When I will get my product???
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  abhishek1912
                                  from Mumbai, Maharashtra
                                  Nov 20, 2014
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                                  Address: Pune, Maharashtra

                                  My order number is[protected] which was shipped by blue dart tracking # [protected]. I was to received it on 18th nov but im nt able to track it on paytm site or blue dart site. I called bluedart they told me that they didnt received any courier with this number. I mailed paytm many times for the same but they didnt rply me for any of them plz help me to get my refund back.
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                                    M
                                    Muthu Ganesan P
                                    Nov 20, 2014
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                                    Address: Chennai, Tamil Nadu

                                    Dear sir, Ref AWB no [protected] my e-mail of 14 th nov for blue dart SHIPMENT NOTRECEIVE TILL DATE . It was schedule to deliver on 17 NOV 2014 by the paytm online and expected to deliver on 17 NOV 2014 by Blue Dart but till 20 NOV not delivey.On tracking it is at CHENNAI AIRPOT HUB . Kindly do the necessary step to get me shipment as soon as possible and inform me why it is getting late date of deliver to me. thanking you, MUTHU GANESAN
                                    Dear Sir, Madam,

                                    ORDER NO.[protected], they said it was delivered this but it was not received. please take the action of paytm team, and please returned the amount.
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                                      Alagumurugan
                                      from Nagercoil, Tamil Nadu
                                      Nov 20, 2014
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                                      Address: Madurai, Tamil Nadu

                                      Respected sir /madam sir, we are select and buy product from yepme.com at 18/11/2014 08.05 pm.through online payment our paytm.com, but failed the payment sir so please rectified problem and refunt to my account. my paytm acoount is email id :[protected]@gmai.com and mobile no is [protected]. please replay to my email id [protected]@gmail.com
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                                        Rdmehta24
                                        from Gurgaon, Haryana
                                        Nov 20, 2014
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        Hi, I did one recharge on 3rd Nov (Ref number form bank statement [protected]), 14. Once the transaction got failed but the money was deducted from my account. I even didn't got the confirmation message on this/nor rejection message. I called customer care number then they told me that money will be refunded in 7 working days. Hence i again did the recharge and this time it was successful (Ref number from bank statement [protected] ). But the first one, i am still waiting for refund. Please look into this urgently and let me know when i will get my refund.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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