PayTM Mobile Solutions Complaints & Reviews

During recharge of R's 50 by pay Tm service provider is filled BSNL instead of IDEA by mistake and recharge is queued .My order no is[protected]. I want my money back and recharge it for IDEA.THIS IS HAPPENED ON 28.11.2014 AT 7.11 PM So please do the needfull.

Hi,
I regret to inform you that i did order PRESTIGE OMEGA ALUMINIUM DELUXE FRY FAN from PayTM portal my order no is[protected] but the seller send me different product the seller product description was PRESTIGE OMEGA ALUMINIUM DELUXE FRY FAN and i received product that is PRESTIGE OMEGA SELECT + COATING and weight is 500 gm with courier weight please take action and order regarding this issue so it never happen again . please find the relevant information on screen shot.

Regards
v nagajyothi
[protected]

Sir My name is Karan Dutta, My ATM debit card no 622018*********1978.Yesterday somebody has taken out money from my a/c fraudulently. I have received an e-mail from paytm regarding refund of money back to my account.It is requested to kindly ask your executives to kindly talk to me, so that, I could clear out my doubts regarding refund of money.Transaction ID's have been sent earlier ThankingYou Karan Dutta Ph no- [protected]

Hi, with reference to below mail as i have already cancelled the order but they are not responding my mail and calls.and they are not ready to refund back money in my account as they have kept my money Rs.1198 as an paytm cash. Kindly take an active action against this. Thank you, Regards Abdul haque saiyed [protected] Hello all, This is the remainder mail what's the reason behind I am not getting any respons for this mail. On 26-Nov-2014 1:14 PM, "abdulhaque saiyed" <[protected]@gmail.com> wrote: Hi tripti, Yesterday itself the product has been return to the merchant. Coming to the refund amount this should goes to the my bank account not to the paytm account.this would be unfair to me I can't bear this much amount. Kindly don't refund it to the paytm cash.as I have to pay the credit card bill Thank you, Regards Abdulhaque [protected] On 26-Nov-2014 10:22 AM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: Re: Order Shipped - Your order #[protected] has been shipped Tripti, Nov 26 10:22: Hi there, I am Tripti, and I understand you want to cancel your order. As per our records your product has already been shipped so it can not be cancelled. If you don't want this product, you have the option of refuse to accept the delivery. Once the shipment reaches back to the merchant, your amount will be refunded to your Paytm account. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Tripti abdulhaquesaiyed, Nov 26 04:52: Hi all, I have cancelled this order due to delay.i was leaving for the marriage and thought to gift that product to my friend but its very late and now its no use of mine. kindly refund my money back at the earliest. Thank You, Abdul [protected] Thank's & Regards, Saiyed Abdul Haque Contact No._[protected] Thank's & Regards, Saiyed Abdul Haque Contact No._[protected] On Mon, Nov 24, 2014 at 9:55 PM, Paytm <[protected]@paytm.com> wrote: Hi Abdul ! Thanks for shopping with us! Items from your order has been shipped by MEGA DEALS. Order Details Order#[protected] Wednesday, November 19, 2014 21:21:22 Shipping Address: Flat No.1, laxmi Niwas Apt, Morya Park Lane No.3, Near Ram Krishna Mangal Karyalaya, behind Eyecon Hospital, Pimple Gurav pune Maharashtra-411061 Tracking Details Shipped: Monday, November 24, 2014 Courier Partner: Javas AWB/Tracking ID:UNIPAYP910940 (https://track.paytm.com/v1/track/order?ff_id=[protected]&shipperId=11&a...⇄ Track Your Order (https://track.paytm.com/v1/track/order?ff_id=[protected]&shipperId=11&a...⇄ Item(s) Shipped Item(s) Quantity Price 5 pc Cookware Set with free 5 pc wooden kitchen tool 2 Rs.1198 Order Total: Rs 1198 If you have questions, we're happy to help. Email [protected]@paytm.com © Copyright One97 Communications Limited 2014 B 121, Sector 5 Noida - 201 301, India

Since Tuesday 25th nov 14, my account has blocked - i want to know on what reason
1000/- amount paid was not credited into my wallet account.
Paytm Care Reply is very irritating and negligence reasons. For every mail, they will reply after 24hrs or next day.
Their is no customer care no for any urgency.[protected] is citi bank number updated in the web.
More than 10days, still my purchases has not been delivered.

Hi, I didn't receive the order #[protected]. its almost 15 days but no updates. I called to courier partner gojavas earlier they told me they will deliver it today tomorrow and like wise. but i didn't receive the order till now and now they are saying contact to paytm they will answer you. Paytm: No body respond on mail and phone, i have sent they 5 reminder mail but no body responded. this is such a frustrated situation for me. Regards, Tarun [protected] [protected]@gmail.com

I have paid my mtnl bill of 775 rs on 21oct 2014 time 5.05 pm on order no[protected] through paytm and it was failed but amount was not debited mu paytm wallet so I reqesting to ple solve my problem immedately and refunded mu amount my paytm wallet thankyou my contect no is [protected]

I recently purchase a smartphone from your online shopping. Order No:[protected] Recieve on 24/11/2014 on 18:00 hr. When I insert sim card & set the Date & Time I notify that from bottom to upto 2 inches on screen many rows are display which cannot disappear from screen & battery backup was also not as given details

my name is venkatesh i payed bescom bill through paytm on nov 15 2014 rs 166 the order number is[protected] and another bescom bill the rs 290 on nov 17 2014 and order number is No.[protected] amount debited from paytm but amount not transfered to bescom serveral times i sent a mail to [protected]@paytm.com they said transcation is sucessfull contact bescom i spoke to bescom they said we have not receivied any payment from paytm again i sent mail to paytm but they is no reply they are not refunded the amount also my mobile number is [protected] and my e-mail id is warlu.[protected]@ymail.com

Dear Sir/Mam, I have Paid my bill of Rs.516 on Number-[protected](Idea) By Paytm.com yesterday, and it was failed but amount was debited from my account, you can see in attachement that still my order is pending. I requesting to you please cancel the order and refund the same ASAP. (Txn ID : 1B7990A1082FC532) Order No :[protected] Regards, Prashant Chavda M:[protected]

Hi, This is Ayeshan from Bangalore, [protected]. This is regarding BESCOM Bill Payment made through PAYTM website. I made a payment of Rs. 1235/- towards BESCOM A/C ID:[protected], with Order No.[protected] on 19th November 2014. They had mentioned in their website that it takes 2 days to pay the bill to BESCOM, but even after a week, the bill has not been paid to BESCOM and I'm in fear of disconnection at any moment due to nonpayment. I have mailed the PAYTM CC many times with ticket no. [protected] and[protected], but no response from them about the payment or refund. Kindly help...

order no is:[protected] ordered one item from the website on 13th november and was expected to be delivered on 19th november. But still the shipment remarks is showing as shipment in scan which is strange. Don't know which type of scanning is being done. There may be conspiracy to deliver the defective product(same as we read in newspaper for manipulation of apple products by a courier company staff). I have written to them 2 times and everytime u have got assurance that the product will be delivered within 3 days. This is the worst shopping experience i have ever faced among all the shopping websites.

Order No.[protected] Product-Ambrane P-1000 Portable Charger Coupon Used-AMB50 Date-20th October Issue-. 1.Product is delivered late First i haven't raise issue for that okay, 2.Now when i got product its defected as i m not able to charge my cell phone with this power bank 3. I raise issue they accepted return but they have schedule any pickyup 4. I mailed them about more than 100 times they have just rply ur issue is on top priority and we will schedule a pickup within 24-48 hours. Now i wanna give the ticket number they are issued to me during email conversation. Ticket No.1-Ticket #[protected]: ORDER NO.[protected] DATED-1st Nov This ticket regading for defect in the product. Ticket No.2- Ticket #[protected]: Status Dated-5th Nov This ticket regarding confirmation of Dealy of pickup of return order they confirm the return but they still havenot pickup my product.:- Aman, Nov 06 05:30: Hi Ankit, I am Aman and I am sorry for the inconvenience caused. As of now we are unable to replace/exchange the product, hence processed your return request. Our courier partner will come and pick the product from your doorstep in 3-4 days. Your refund will be processed immediately into your Paytm account once the shipment will be picked up and reaches the merchant. The product that you want to return must only have been used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product. You can also visit the "Help Center " section in the Paytm app for further details. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Aman Ticket No.3- Ticket #[protected]: Ticket #[protected]: ORDER NO.[protected] Dated 5th November Ticket No.4- Ticket #[protected]: Irresponsible Dated-10th November Their Rply Shilpi, Nov 16 14:26: Hi there, I am Shilpi and I am going to do my best to solve your problem. Sorry for the inconvenience caused.Kindly be informed that we have initiated your reverse pickup on urgent basis.It will be done in 1-2 days. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Shilpi Ticket No.5- Ticket #[protected]: Wtf service Dated- 12th November for No response. Some guys reponded Dated 15th Nov Hi Ankit, I am Singhal, and I am going to do my best to solve your problem. I have escalated your issue to the concerned team and will get back to you with an update within next 24-48 hours. Till then I appreciate your patience. Look forward to see you again at Paytm. Best wishes Singhal Ticket No.6- Ticket #[protected]: Enquary – Dated- 15th nov Ticket No.7.- Ticket #[protected]: Status Their Rply Vinayak, Nov 19 00:39: Hi Ankit, I am Vinayak, and I am going to do my best to solve your problem. I have escalated your issue to the concerned team and will get back to you with an update within next 24-48 hours. Till then I appreciate your patience. Look forward to see you again at Paytm. Best wishes Vinayak Ticket No.8-Ticket #[protected]: Order no[protected] Date-Nov 21 Ticket No.9. Ticket #[protected]: Pls i m begging u Krityanand, Nov 22 07:01: Hi Ankit, I am Krityanand and I am going to do my best to solve your problem. We apologize for the inconvenience caused to you.I would like to inform you that Our courier partner will come and pick the product from your doorstep soon. Please handover the product with invoice at the time of pick up. Your refund will be processed immediately into your Paytm account once the shipment reaches the merchant. Till then I appreciate your patience. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Krityanand SO AS U CAN SEE 9 NO OF TICKETS I GOT I HOPE I MISSED 1 OR 2 TICKETS GUYS THESE PAYTM CUSTOMER CARE IS A CREEP AND FAKE THEY ARE FRAUD .I MAILED THEM TODAY TWICE AND GUESS WHAT I DON’T EVEN GET A TICKET. THEY DELIVER DEFECT PRODUCT TO SMALL TOWN SAMBALPUR AND OF NOW THEY ARE JUST RESOLVING MY PROBLEM AND THEY STUCK MY MONEY AS A STUDENT I M SUFFERING A LOT FROM THEM. THEY ARE CHEAT I DON’T WANT NOT ONLY MONEY BUT COMPENSASTION AS MY XAMS ARE NEAR BY I M DOING THIS KIND OF COMPALING STUFF COLLECTING DATA AND FILING COMPLAIN. I JUST WANT A STRICT ACTION AGAISNT THEM THEY ARE THINKING “YE CHOTA SEHAR KA LADKA H KYA KAR LEGA” They don’t have any trust any more from our side. With Regards Ankit Agrawal

I have ordered for cloth stand under Paytm Order no[protected] but same is being declined by your SMS dated 21.11.2014, hence you are requested to refund Rs 3219 to my account immediately. I reserve my right to claim interest for overdue period. Please do the needful. Regards Vipul Vivart.

My name is Sreejith. I have orderd a Zovi black sweater in the order no.[protected] through paytm.com by online mode.But the Delhivery courrier service returned my courier without informing me.They are telling that they are not having the service area, but i have already checked before ordering and shown that they are having the service area in my adress.This was really a bad experience for me and even i cannot contact with zovi customer care as the number is always busy.Then I complaint in Paytm.com and they give the reply like this. Hi Sreejith, I am Shubh and I am going to do my best to solve your problem. This is to inform you that we have initiated refund of your amount into your paytm wallet. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishesShubh. I recive this reply on 11th november 2014.Today is 25th november 2014.They didnt take any action and not given the money back My contact no.[protected].

i recharged a reliance net connect with Rs 1500/- 05.11.2014, but it didnot got thru and got a message that the amount is lying in may wallet. again subsequently i tried to reuse the amount from the paytm wallet and it didnot got thru. the TICKET NO[protected], and got a mail from tarun on 11.11.2014 saying that the amount is refunded to my paytm wallet. I send mail to you to refund the amount to my credit card account on 09th, 11th, 15th, and on 21st of November 2014 to refund the amount to my credit card account without further delay. But no reply from your end till now. Response awaited.

Hi, I regret to inform you that i did order bed sheet from PayTM portal and seller was Handloom Trends my order no is[protected] but the seller send me different product the seller product description was cotton bed sheet and weight was 700 gm and i received product that is polyester and weight is 500 gm with courier weight please take action and order regarding this issue so it never happen again . please find the relevant information on screen shot. Regards Irshad Siddiqui [protected]/[protected]

Dear sir, Myself mangesh, I was paid electricity bill of rs.382. through paytm on 20 octo 2014 order no.[protected], money deducted from bank acount, but bill not paid, it reflect in current month electricity bill, I mail to [protected]@paytm.com two times but not satisfactory answer got. Please solve the truble. Regards, Mangesh (Mail ID:[protected]@rediffmail.com)

Hi, Don't buy anything from paytm.If you buy and return the product you will not get the amount back.Two plus months have past.I didn't get my Rs 28000 back.I have returned the product on 1st of October till now they are only sending me a email add the difference and all... they have not returned the amount.I have requested them many times but they didn't return till now .Please return my amount as soon as possible.My order number is MPtkt[protected].I have order Google Nexus 5 and returned it also.

I have purchased some product from homeshop 18 trhough paytm account. while doing the payment in the first attempt it was not processed. in the second attempt the message was come that your order has been placed successfully. When I checked the bank transaction details the particular amount has deducted twice from my account with HDFC bank. The transaction ids are[protected] and[protected] respectively for Rs. 1442/- after deducting the paytm credit. Pls look into this and do the needful at the earliest. Regards, Habeeb Rahman K M Mob: [protected] / [protected]