PayTM Mobile Solutions Complaints & Reviews

Sir,
I have recharged Rs.60.00 on 01.02.2015 in favour my Mob.No. [protected] but the amount is not available in said Mobile. How ever the Bank Statement Shows Rs.60/- has been deducted vide Tras. ID No. POS PRCH/ POS[protected] ONE97 COMMUNICATION L NOIDA. PLEASE VERIFY AND TAKE IMMEDIATE ACTION.

It may be mentioned here that no return SMS/E-Mail sent by you to me about the recharge. You are, therefore once again requested to expedite your decision and inform me through SMS/E-MAIL POSITIVELY.
Thanking you,

1500/- is deducted from my paytm id- [protected]@gmail.com kindly explain why this deduction is happened. find the attached file. and given orders are returened and refunded than please explain the reason for the deduction. if there is no reason than immediately cash back the money to wallet.

In reference to order no #[protected] that i have used Paytm for recharging my mobile no [protected] as a Airtel user dated 20.01.2015, recharge was successful but have not not received my recharge amount Rs.298/-.

Therefore i request you to have you positive consideration on the above mention matter and do some need full.

My order no is [protected]. I had recharge through PAYTM mobile app . It have been more than 5 days till now I have not got conformation for recharge but my money had been deducted from my bank account. Now tell what when you are going to refund my money or immediately complete all the processing regarding recharge... I can show you the bank statement for my bank account. Please refund my total amount ASAP. Thanks, Bittu Kumar

I had recharged my Docomo prepaid number [protected] on 26th Jan with Rs 450. This amount has got deducted from my account but it is not getting reflected in my Docomo balance. Please check why the recharge has not been triggered by the Paytm app I also sent many emails, but there is no response from your end. I will take this matter to consumer forum if not addressed

My order no is[protected]. I had recharge through PAYTM mobile app . It have been more than half an hour till now I have not got conformation for recharge but my money had been deducted from my bank account. Now tell what when you are going to refund my money or immediately complete all the processing regarding rechage.

Dear sir Yesterday i had recharge my MTNL (trumf) no [protected] with rs 130 using paytm website but waiting of an hour i have not got recharge balance in mobile account and on the website review it show your recharge is successful .Rs 130 has already deducted from my ICICI bank account .My paytm order no is[protected] i have checked my no.its correct but show on display WAITING FOR OPERATOR CONFIRMATION.then how deduct my balance from my from my account.sir pls do something or refund my money its request, Is there any query then u can call me my cell. no - [protected] Thanks and Regards, Dinesh Chaudhary

सैमसंग पावर बैंक का आर्डर दिया था डुप्लिकेट सामान भेजा पैसे पूरे लिए चैटिंग करी कोई सुनवाई नहीं कोई नंबर नहीं वेवकूफ बनाने का काम विवेक जैन [protected]

Sir, I made some purchase through paytm site and later purchased product was returned and money gets reverted to my paytm wallet .I sent a mail to paytm care to refund my wallet money of Rs. 2795 to my bank account on Jan 5th 2015. I asked me some details regarding my account .I had given all details and one cancelled cheque leaf as they asked on Jan 24th 2015. Later on Jan 24th i got a mail from paytm that my money is refunded and my wallet balance is deducted. But till now my money is not credited in my account. No response from the paytm customer care . I cant able to reach them through phone. I request u to take necessary step to forward my issue in a positive way. Proof & Details : Paytm Care 24*7 query ticket details : Ticket #[protected]: RCtkt - Help Query Paytm wallet NEFT transaction ID details : Paytm Cash Txn ID F25E3AE69BB0D976 - Rs.896 Paytm Cash Txn ID 1A37A4F41A992CE3 - Rs.1899 I had attached a photo copy of paytm page showing Rs.0 balamce and initiation of NEFT from my wallet.

i was paid my mtnl bill on 24th january and the balance is deducted from my wallet and also on paytm recharge successful but the bll is not yet paid, and they started fine from 29th of january because that was the last day of submission of bill.my order number is[protected], Paytm Cash Transaction No 2806A0A16E68B9BC

While doing a recharge for [protected] on browsing recharge plan i got a plan in which on recharge of Rs. 44 a TT Of Rs.48 with ni validity and after successfully recharge i did't get any balance while talking ti dicomo care they told that recharge of Rs. 44 is for 30 paise /minute call rate with a validity of 56 days which i don't require.So pls help me in this matter

Dear sir today i have recharge my reliance cdma no [protected] with rs 160 using paytm website but waiting of an hour i have not got recharge balence in mobile account and on the website review it show your recharge is successful .Rs 160 has already reduced from my hdfc account balance .My paytm order no is[protected]

I am not getting option for cancellation on this ticket. Order no.[protected]bus ticket (O9r800) from rajkot to navsari on[protected]. Reply immediately. Or cancel ticket. There is no option in email also. Very disappointed by rude answers given by care people of paytm. I am really getting sick of you people. Worst service. But i am getting cancellation option on another ticket of same bus (Order no.[protected] — bus ticket (O9r7yr)...

On 24 Jan '15 I have ordered the shoes in paytm.com, with the Order id:[protected]. But they delivered the product other than which I have ordered, That too they delivered the damaged product. Here I am attaching some photos for proof. Please respond on this ASAP. Thanks,

This is Siva.i am using paytm apps in last 6 month.it is very slow to recharge in mobile. i recharged in 120Rs but that is display in processing for long time. my mobile number is[protected] order number is[protected] please help for me...

[protected] Forwarded message[protected] From: Bittu Kumar <[protected]@gmail.com> Date: Thu, Jan 29, 2015 at 8:02 PM Subject: Re: [Paytm Care] Re: Re: We have sent Rs. 50.0 from your Paytm wallet To: PayTM Customer Care <[protected]@paytm.com> Hi Pranav, Thanks for your reply. But last time i had word with your one of your team member for the same and he said that the amount will be reimburse in my paytm account. And also i checked with my bank account its debited rupess 50/- Please refer the below email for the same. Waiting for your reply.. Thanks, Bittu On Thu, Jan 29, 2015 at 6:25 PM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: Re: We have sent Rs. 50.0 from your Paytm wallet Pranav, Jan 29, 18:25: Hi Bittu, I am Pranav I am going to do my best to solve your problem. I’m sorry that the recharge/bill payment for your mobile number [protected] did not happen. We checked and found that we have not received amount for this transaction from your bank. In such cases the bank automatically refunds the amount into your account. It may take between 3 to 10 working days for the refund to reflect in your account. The refund timelines vary from bank to bank. In case of any delay in receiving your amount, I request you to please get in touch with your bank. Cashback only credits once your transaction gets success. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Pranav Bittu Kumar, Jan 29, 15:31: Hi team, Thanks for your feedback.. But still i did not receive any amount in my paytm account wallet. please refer the screenshot for you reference. Thanks, Bittu Kumar On Thu, Jan 29, 2015 at 2:39 PM, <[protected]@paytm.com> wrote: Hi There! We have sent Rs.50.0 to your friend Rahul Gupta 's Paytm wallet ID: [protected]@gmail.com (mailto:+[protected]@gmail.com). For future reference, your transaction id is AECA0B5151A16B4B . You can use the Paytm Wallet for simpler payments, transfer funds, instant refunds and recieve cash-backs. Paytm Wallet can be used to recharge your mobile, DTH, pay your bills or shop online at following websites and many more*. *Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. If you need any further assistance, please write to us at [protected]@paytm.com Best wishes Paytm Team Available on 24x7 Customer Care We would love to hear from you. Just write to us at [protected]@paytm.com. Attachment(s) image.png This email is a service from Paytm Care. Message-Id:A8VNCWVJ_54ca2da6d4717_2c543f99034cd32c94243_sprutTicket-Id:[protecte...⇄

Hello, I did 50rs recharge on [protected] (Airtel GSM, Mumbai)number from this [protected]@gmail.com account. My ORDER NO. is[protected]. I did not get 50rs recharge and 50rs refund in my Paytm account. 50rs debited from my bank account. I do not receive any recharge from the mobile operator for my successful transaction on Paytm.com Please solve my problem ASAP. Regards, Bittu Kumar

Hello,

I did 99rs recharge on [protected] (Reliance GSM, Rajasthan) number from this [protected]@gmail.com account.

My ORDER NO. is[protected] and Paytm Cash Transaction No. is 044BEDFEAC32DFA9.

I did not get 99rs recharge or 99rs refund in my paytm account. 99rs debited from my paytm wallet.

I do not receive any recharge from the mobile operator for my successful transaction on Paytm.com

Please solve my problem ASAP.

Regards,

Nilesh Khisadiya

Hello, This is regarding the ORDER NO.[protected]. I booked a bus ticket yesterday to travel on 27-jan-2015 instead of 30-Jan-2015. I dint see that and booked the ticket for 550RS . After seeing that i cancelled the same on 6.43pm Boarding time for bus is at 11.45 pm. i was intimated as a alert message as that the 50%of cancellation amount i will be getting as a cash back . My departure of boarding into bus at 11.45 pm . I booked the ticket at 6.43pm and cancelled as soon i booked it. 11.45 -6.43 = 5.02HRS . Also i was intimated with the alert as 275 rupees of amount as cancellation amount will be get as a cash back to my PAYTM wallet . This is as per the policy. Attached is the ticket booked along with the "Departure time" and "booking time" . For this I am getting a response from your representative as i wont be get any refund . Please be loyal to the customer and provide me the liable refund or compensation for my query . Thanks, Mani K

1. During recharge for my tata sky on dtd.18.01.15 for an amount of Rs.500 & Rs.300 respectively vide document[protected]IG00LQZCL3( For Rs. 500 ) &[protected]IG00LQZYA2 ( For Rs.300 )has debited from my account but both the transactions were failed. You are advised to credit the same amount immediately without any further delay. Faithfully Yours, Amar kumar Balabantaray ph no-[protected]