PayTM Mobile Solutions Complaints & Reviews

Hi, I recharged the 2 g data @Rs.198 but suddenly i got the below message from paytym. Kindly check and do the needful Asap. Server encountered an internal error and unable to process your request. Thanks & regards Balasubramanian.S [protected].

On 18 Jan '15 9:35 pm ORDER NO.[protected] I want to recharge my number but recharge is failed unexpectedly. On Sun, Jan 18, 2015 at 10:41 PM I received a mail mentioning We are really sorry that your Recharge of Aircel Mobile [protected] for Rs.100 failed. Your money(Rs.100) has been refunded and is now available in Paytm Cash wallet for immediate reuse. But actually the amount is not refunded. I complain for that Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected], they replied I am Anshu and I am going to do my best to help you. I understand that the refund of Rs. 100 is still not reflecting in your bank account/card. Sometimes, your bank takes time to reflect the refund in your bank account/card. I checked your account again and realized that you have already initiated a refund request of Rs 100 on 18/01/15. Your bank may take 3-10 working days. Already 8 day passed the amount of Rs100 is not reflecting in my account. So I again complain for the same but Ticket #[protected] on Sun, Jan 25, 2015 at 1:25 AM, they replied me that Hi Ajay, I’m Khanna, I understand that your recharge did not go through and I apologize, you had to experience that. You can relax because Rs. 100 has been already refunded to your Paytm account. You can use this money to do a recharge the next time you’re on Paytm.com. I hope this helps. Should you need any further assistance, let me know. I am totally shocked with this type of response because from 18 jan they are I will get the refund by bank and now they are saying I am already get the amount in my wallet but Amount is not reflecting in may wallet. This is a totally a fraud because they are contradicting on there own word. Please help me to get the refund in my wallet or bank which ever is more earler.

I have bought iphone 5s iphone from paytm on[protected] est delivery is 16 jan but they deliver it on 20 jan(late delivery) After that when i claim for cash back of rs 6000 they say your wallet limit is exceeded n you have to upgrade your wallet for that i have to submit document to their executive I have done all the step to upgrade my wallet n they say our executive will reach to u to pick up all document But from last 4 days i am just waiting for a call back from executive but no response from them They are also not responding proper on email toll free no always on busy mode Disappointed with their service If i want to return this product their is no return link available on website I am worrying for my cash back help me out Order no[protected] Email address- [protected]@gmail.com

Sir, i did the mobile recharge from my mobile no [protected] for Rs. 330/- today at 11.35 to [protected]. the same amount is deducted from my credit card and the mobile is not yet recharged. So i request you, return the same amount of Rs. 330/-. Thank You. from M.P.Nelson, [protected] Hyderabad.

zendesk.admin, Jan 21, 19:33: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you against at Paytm. Best wishes, Team Paytm Thirumalaikumar, Jan 21, 19:17: Name: Thirumalai | Email Id: [protected]@gmail.com | Order Number: RCtkt - | Message: Dear sir, My ORDER NO.[protected] recharge amount rs 95/- paid successfully. but still now i didn't get any response like recharge from your side & service provider. kindly make a alternate arrangement as soon as possible. thank you. | Issue Type: Recharge Pending | Time:[protected]:17:43 |

Sir, someone named 'Raja Shab' and 'Rahul khan' has fraudently stolen my amount rs.3648 and rs.409 respectively.my transaction id number is 930EFA16A9966FDB AND 0957E78DA4D67A46.so, Kindly make a refund of 930EFA16A9966FDB . Sir, I'm a middle class man and sir, in this way I can't use paytm and sir, they hacked my id and now I am very afraid and anxious about my amount so, kindly redund it sir, please.

Paytm has withdawn 560₹ from my id [protected]@gmail.com 4-5 days ago for no reason stating that i have done something like fraud on Paytm. Haha. That's pretty shocking statement. When i mailed them they asked me to send them Account summary of my bank account and i sent it atleast 3 times. Now problem is that they don't reply me. Fraud Company. 100% fraud. They have just cheated and betrayed a loyal customer. They can check all my transactions on Paytm and if i'm founf guilty i will pay them double of the said amount . Plz help me. Plz ask them to refund me 560₹ Asap.

On 20.01.2015 some one has fraudulently used my ATM card information to deposit Rs.14000/- in favour of Paytm.com and Paytm Mobile Solution and Tranctions Nos POS[protected], POS[protected], POS[protected], POS[protected], POS[protected], POS[protected], POS[protected], POS [protected], POS[protected] POS[protected], POS[protected], POS[protected], POS[protected], POS[protected] POS[protected], POS[protected] Please block the said amount as this amount is not of that person and the information of said person may kindly be provided to me so that action deemed against him may be initiated. Thanking You Yours Sincerely Siddanagouda Kulali Mob. +[protected]

I got very bad exp with paytm, I saw offer on bus ticket booking ( BUS150CC, BUS20) and try to book the ticket. There were no option was available to update the promo code, I wrote an email to [protected]@paytm but they reverted without reading my exact query. I booked the ticket thinking that I can claim the cash back amount later. Now they are not bothered to help, I wrote many mails to care team as well as service head. But they reverting me like a joker. I do have entire mail conversation through which I will file a case against PayTM. Never ever book the bus ticket, you will get the PNR details next day !!! Third class customer service.

Hi, We are residing in Kerala state, today 22/01/2015 sombodey called as an ATM officer to my mom's jaipur (rajasthan) number and took all ATM details and transaction was made without mine and mom's knowledge My mom's account number is[protected] which is from hatwara, jaipur branch Please do necessary action. Below are the details of transactions frpm my mom's account number is[protected]. 22-Jan[protected]Jan-2015) POS PRCH POS[protected] WWW MOBIKWIK COM NEW D 5, 000.00 22-Jan[protected]Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG 2, 500.00 22-Jan[protected]Jan-2015) POS PRCH POS[protected] PayU SBIPG 2, 000.00 22-Jan[protected]Jan-2015) POS PRCH POS[protected] Xenon ValueServ_PayTM SBIPG 2, 500.00 22-Jan[protected]Jan-2015) POS PRCH POS[protected] WWW MOBIKWIK COM NEW D 5, 000.00 22-Jan[protected]Jan-2015) POS PRCH POS[protected] OXICASH-BILLDESK MUMBA 2, 000.00

I HAVE PAID 3386 RUPEES FROM MY A.C. FOR ELECTRICITY BILL PAYMENT IN DECEMBER, THEY HAVE NOT PAID MY BILL TILL JANUARY .I HAVE MAILED THEM THAT I AM GOING TO PAY MY BILL MYSELF, AND REFUND MY MONEY, I HAVE SEND THEM THE RECEIPT OF MY BILL PAYMENT, BUT AFTER MY 36. MAILS THEY ARE SAYING THAT THEY HAVE PAID MY BILL.AND I HAVE PAID OTHER AMOUNT IN PAYTM AND OTHER AMOUNT IN PAYING MY BILL MANUALLY.I HAVE MY RECEIPT ALSO OF MY BILL PAYMENT.PLZ HELP

I ordered a vox mango shape power bank on paytm and the seller was alpha radios, chandni chowk delhi. I returned the product because it was not working well. Its been 15 days since the product has reached to the seller but i havent received the refund amount. There is no response from paytm even after successive mails.

My mobile number [protected]. Yesterday I Recharge online through paytm app. By mistake I wrongly entered the mobile number. The wrong number was [protected]. My order number is[protected]. So please revert me the amount 250 Rs to my mobile number at the earliest.

My name is Kailash Chand Nawariya These orders are cancelled by paytm ORDER NO.[protected] for 200rs 15 Jan '15 9:20 am ORDER NO.[protected] for 500rs 15 Jan '15 9:17 am ORDER NO.[protected] for 500rs 15 Jan '15 9:16 am These orders are not refunded to my bank account Refund these rs to my bank account Please refund 1200 rs to my account from Paytm Thanx

Hi PaytmCare, I have added money 1000 /- to paytm wallet, But this transaction was not completed successfully.So I got message and mail stating that money has been refunded to bank account But I didn't get money refunded even after 10 working days. ORDER NO.[protected] Date:[protected]. Amount: 1000/- Please clear this issue as soon as possible. Thanks & Regards Manikanta

Dear sir/Madam mobile recharge by debit card . our payment debited in our account but not recharge my tata indicom wide no is [protected] dated 06.01.15 amt.500 Rs.but till date not refund my account. Please do the needful & oblige us

Dear sir/madam, I purchased microsoft lumia 535 on saturday through Paytm online shopping. My Order No.[protected] My mobile is getting hanged frequently.kindly make the arrangement to replace my mobile.My contact number- [protected].I have contacted customer care number of paytm several times.But till now no response. Kindly do the needful Thanks&Regards, sakthibala.s

MPtkt[protected] I ODERDED Q700 BATTERY ON PAYTM AND RECEIVED IT ON JAN 5, THE BATTERY IS DEAD AS SOON AS I CHARGED IT FIRST TIME, AND MY MOBILE NOT EVEN SWITCHED ON USING THE BATTERY, VERY WORST QUALITY(DUPLICATE) COMPANY DOES NO HAVE ANY COSTOMER CARE NUNBER AND I MAILED SEVERAL TIMES AND THEY CALL ME AND TAKE THE BATTERY TO XOLO SERVICE CENTER FOR REPLACEMENT BUT SERVICE CENTER SAID WE DONT REPALACE BATTERIES AND SAID ITS FAKE BATTERY PLS HELP ME WHAT TO DO..!!

dear sir, i sunil kumar mahesh bhai darji, i have recharge from your side pay time by my credit card of my airtel mobile no [protected] of 175 net recharge not recived in my mobile, in my credit card dabit 175 in my account, also i use your pay time side for on line recharge & bill payment long time but this time this problem creat. also i recived message in my mobile recharge fail, send email to pay time for credit 175 rs amount. pls credit my account as soon as possible, thanking you, sunil darji. [protected].

I use the Paytm to add in my Paytm wallet of Rs 300 (3 times)on 15 January, 2015 around 03:20 am, but as it shows, My Amount has been deducted from my bank but no amount has been credited to my Paytm wallet. I received a SMS from My bank that Paytm has deduct an amount of Rs 900 Also. Kindly confirm on my Email...( ([protected]@yahoo.com) Kindly Help me. Note:-Order No[protected],[protected] Thanks& Regards Ajit kumarMob # [protected]