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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 940

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M
mohitsingh1976
from Mumbai, Maharashtra
Feb 13, 2015
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Address: Patna, Bihar

please refund all my payments back to my account as i had not made any order or purchase from paytm ... details are as follows;- 11.02.15- Amt-14579 - Transaction[protected] 11.02.15- Amt-14579 - Transaction-0322502 11.02.15- Amt-5555 - Transaction[protected] 11.02.15- Amt-4000 - Transaction[protected] 11.02.15- Amt-2500 - Transaction[protected]
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    F
    Farhat Parveen
    from Mysore, Karnataka
    Feb 13, 2015
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    MY ORDER NO IS[protected], I order this product on 7 feb 2015, after ten days mail came from Paytm that they cant bale to deliver this cox o[censored]navoidable situation and money is added in your account you can buy any other this no money refund. this is worst service i ever saw . I don't want anything from paytm if they give lakh bug also, give my money back to my bank ...
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      S
      shyamanth r
      from Narasannapeta, Andhra Pradesh
      Feb 12, 2015
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      Address: Bangalore, Karnataka

      Hi sir I bought Samsung portable charger ad there is a problem in getting it charged so i want you to pleas take the complain aand change the product as soon as posible Thanking you Samsung (oem) 9000 Mah Power bank from your Paytm order #[protected] Phone number :-[protected]
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        G
        G Sankara Rao
        from Khamgaon, Maharashtra
        Feb 12, 2015
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        I have made recharge for Rs. 249/- for my Vodafone No. [protected] through UCO Bank Visa debit card on 12.2.2015 at 12.56pm. I received a receipt from UCO bank duly debited by Paytm for Rs. 249/- . Paytm is showing your Order No. is[protected] for Rs. 249/- But till not the amount has not gone to Vodafone. for data recharge of Rs.249/- from Vodafone. Also not received any receipt duly putting the amount in vallet from paytm. Please find out where the amount has gone. Please make refund my amount through paytm or send the amount to Vodafone for data recharge.
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          B
          balapurchase
          from Chennai, Tamil Nadu
          Feb 12, 2015
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          Address: Chennai, Tamil Nadu

          06/02/2015 ONE97 COMMUNICATIONS L NOIDA 99.00 Dr Hello Paytm team, I recharged the mobile # [protected] Rs.99 thru credit card but it has not been recharged till now. Kindly look into this and do the needful immediately Please note:i complained immediately 2 times via phone and email but there is no action taken till now. due to this i fed up with paytm.you can verify whether there is a outgoing calls from my mobile. with regards Balasubramanian.S [protected]
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            Hitesh Vala Ahir
            from Ahmedabad, Gujarat
            Feb 12, 2015
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            Address: Ahmedabad, Gujarat

            Hello 31january i have booked ticket in NEETA TRAVELS but NEETA TRAVELS operator has been cancel my ticket and send to request PAYTM to give his refund and i have also request to PAYTM regard my refund but after 12th days no response. PNR No.:25366433
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              Y
              yogi.shekhar007
              Feb 12, 2015
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              Address: Gurgaon, Haryana

              I used this offer ..14% cashback on recharge of rs 150 ..
              3 times i used this offer on 11th feb ..but till now i not recieved any cashback . plz give me my cashback
              My paytm id -- yoga.[protected]@gmail.com
              mob. No -- [protected] .
              Reslove fast.
              hi sir,

              i am a Vicky kedar i was Transcend Store Jet 25M3 (TS1TSJ25M3) 1 TB Portable External Hard Drive (Black) i was taken this product Transfer Speed USB 3.0 - 5 G b/s, USB 2.0 - 480 Mb/s but i was getting 7mb speed then what can i do i don' t want this i want to give back this i want my money u full ok
              contact me anytime [protected]
              I hve recharged the dth on 2nd june i haven't received the cashback till now...i hve to get cashback of Rs.75..
              Hi,

              I have purchased a mattress at least 1 month before.i haven't received any cash back yet .After sending mail for months i am still nowhere.They are saying i need to upgrade my wallet to receive the cash back of 9k.Their systems were down from months which is not again my fault.I was not able to do so. As cash back was required urgently for purchasing a DSLR from their site only, so i asked them to transfer 2k currently present in my paytm wallet to my husbands paytm wallet after doing some authentication check.so that i can receive the cash back of 9k and i can purchase my thing.i don't think i have asked for something which is not under their scope.But they are not responding to this.

              Now what i think they are doing this purposely so that customers will purchase and cash backs should be with them only and customers are bounded to their site.so guys beware of this cash back scam provided by this awful site.
              i bought product of worth 590 as it was offer that if I pay using PAYTM wallet, i will get 550 Cash back.
              now these guys are saying that offer was for exact transcation Rs 500, but it was nowhere mentioned in the offer

              Groupon Order ID- D1CB82F9FA
              Paytm ID- CCACF1APT951
              Paytm cashback
              I have purchased Samsung galaxy E5 mobile
              Paytm giving me 400 rs per month cashback
              for 6 months. I have received money for only
              4 months but this month I didn't getting money in my account. Paytm promo code shows wrong code. Please give me the new promo code & solve my problem. My mobile number is
              [protected]
              Paytm Does not refund back the Cash back amount to the Bank from where the amount was paid by the Customer but keeps it in the form of Cashback only on Cancelled / Returned Orders which is totally incorrect. Thus matter needs to be reported to RBI / Govt. authorities.
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                B
                balahbn
                from Mangalore, Karnataka
                Feb 11, 2015
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                Resolved

                Address: Dakshina Kannada, Karnataka

                Dear sir, I am H.Balasuramaniyan.I have recharged the mobile by using paytm on 10/2/2015 12:50pm for 100Rs i have get order number also but at still the amount not received that number order no;[protected] please give clarification. Thank you. Regarding H.Balasubramaniyan.
                Complaint marked as Resolved 
                ORDER NO. 75738868710 Feb '15 12:50 pm Recharge of Reliance CDMA Mobile 9345506804 Qty: 1 | Sold By: Reliance CDMA But at still that recharged amount not received for that mobile number.
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                  S
                  SAYANTAN MANNA
                  from Mumbai, Maharashtra
                  Feb 11, 2015
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                  Address: Kolkata, West Bengal

                  Hi, I have sent numerous emails regarding this issue. I tried transferring money from my paytm wallet to my friend's paytm wallet. Since my friend's paytm wallet was unverified the money was not credited to her account but the money was debited from my account. The transaction is still in pending status. The only reply that I have got from you every time is : Sorry for the inconvenience caused As per the terms and conditions. Receiving user account( i.e- Email id and phone no.) must be verified otherwise transaction would not be complete. And your transferred amount will be auto refund into your Paytm wallet in 3-10 days. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. There has been several support tickets which were raised. Ticket #[protected] Ticket #[protected] Ticket #[protected] Ticket #[protected] None of the aforesaid tickets were taken care of. The transaction was made on 01/02/2015 and today as we speak it has been more than 10 days and still I haven't received any resolution to this problem. My transaction ID is DBABC0F4C87F785C.
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                    S
                    srinivasvasu
                    from Delhi, Delhi
                    Feb 11, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    Hi PAYTM,

                    I have place order with the MRP cost of 585 after discount 339, but i had received the product only 399 MRP. I need my reaming amount. I have placed two products. this is not first time this is third time i have received incorrect product.

                    My ordered product having with Occupenture product also free with the Mrp of 585. but i have recived cheap product . I need my money back. i[censored] dont have response and not refund my money i will complaint to Consumer court. the worst service compare to other websites. i am not a new customer, so many items are purchased in ur website.
                    I had attached images in attachment plz check it. Even customer care number also not available. t think this is the first web site without customer care number.

                    At any cost i want my remaining amount in my paytm wallet immediately. this is damaged your brand value.
                    +3 photos
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                      S
                      shyam sam
                      from Perundurai, Tamil Nadu
                      Feb 11, 2015
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                      Address: Salem, Tamil Nadu

                      A payment of Rs127 is done with my account to Paytm on[protected] on 12:22 pm today but their is no reply regarding this transaction is made from the Paytm but they have taken my money I have posted my complaints in their website but there is no reply for that too please kindly take care of this problem my order no is[protected] and my service provider is airtel
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                        M
                        miteshkadam
                        from Mumbai, Maharashtra
                        Feb 11, 2015
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                        Address: Mumbai City, Maharashtra

                        I wanted to pay my relinfra bill of 1814rs so i used Paytm as an option .My balance got deducted but bill was not payed .then the balance went in paytm wallet account .After few days again to use that wallet amount i tried to refill my mobile number [protected] with order number[protected] .Since last 24 hours the message has been displayed that it is waiting for operator assistsnce and the amount has got deducted from my wallet account.This Is unfair. i need my money back and also they should compensate for that Thank you Mitesh A Kadam [protected]
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                          J
                          jjsaurabh
                          from Delhi, Delhi
                          Feb 10, 2015
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                          Address: Lucknow, Uttar Pradesh

                          i had ordered a pair of reebok watches but returned it as the product did not stand up to the expectation but got the refund of only one product.After several mails and complains they are not seems to be taking it seriously.The time limit is more than a month now.
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                            J
                            Jeet Chauhan
                            from Gurgaon, Haryana
                            Feb 10, 2015
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                            Address: New Delhi, Delhi

                            Respected sir/madam my account was block automatic. and i have lodge a complaint to paytm care. but no response came from there. please help me. my available balance is 4000 rs. it is big amount for me. Email- [protected]@gmail.com mobile no.- [protected]
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                              S
                              Skrish06
                              from Delhi, Delhi
                              Feb 10, 2015
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                              Address: Chennai, Tamil Nadu

                              I posted a complaint against recharge failure in paytm complaint forum. I provided my mobile and bank details. I get solved and I forget to close the complaint. One man was calling on 7th Feb 2015, told that he was calling from paytm customer care. He asked me that are you posted a complaint against recharge. I replied yes, and added that issue was solved. He again asked me to close the complaint, I replied now I cant. He again replied give me some details regarding the complaint to close the reuest. He asked my debit card details, unknowingly I gave. I'm not getting any doubt from him. After few minutes, Rs.1000 was debited in my account. I was shocked and I called to customer care, then I realised that the man who called was a fraud/. My sincere request to all of you friends, Dont post anything in paytm complaint forum. In case you want to post, post it. Be aware of such fraud calls. If somebody calls and say I am from paytm customer care, be careful, dont provide any details regarding your debit card. Because paytm customer care wont ask such details. This is my suggestion/advice. Be aware of such unknown fellows/fraud. Thanks, Your Friend
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                                jainpratik402
                                from Delhi, Delhi
                                Feb 9, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                I was promised to pay 350/- cash back if I apply a promo code on shopping of 699 or above. So i bought a bag of price 799/- and I paid that amount by debit card on 05 Feb '15 6:06 pm. and they said that i'll get my cash back within 24 hrs but I didn't get it till now.
                                +1 photos
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                                  chauhan7415
                                  from Mumbai, Maharashtra
                                  Feb 7, 2015
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                                  Address: Faridabad, Haryana

                                  i have requst customer care to reverse my money wallet to bank on 23 jan . money is deducted from my paytm account of rs 4000 . but till now no resposce was comeing from paytm customer care no status and no money is deposited in my bank account . my money in air . i dont know where is my money . kindly resolve my issue . my paytm account no is [protected] . i shall be thankful for u regards neeraj
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                                    Regal Riyaz
                                    from Bengaluru, Karnataka
                                    Feb 6, 2015
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                                    Address: Bangalore, Karnataka

                                    I had ordered a pair of trousers on 31st Jan 2015 order number[protected] worth 699 ... I received the product on 5th Feb 2015..I am totally disappointed with the quality of the product .I want to return the product and want my money back ASAP.
                                    +2 photos
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                                      subhamd7
                                      from Kolkata, West Bengal
                                      Feb 6, 2015
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                                      Address: Kolkata, West Bengal

                                      Hi paytm team, i had ordered a nokia wareless head phone(model no. BH 111)...order no.#[protected] .I got the product and found that it's a duplicate and it was poorly packed .so I requested for replacement or refund money as soon as possible...
                                      very very poor...

                                      duplicate head phone - Comment #2113825 - Image #0
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                                        gagansonisahota
                                        from Chandigarh, Chandigarh
                                        Feb 6, 2015
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                                        Address: Mohali, Punjab

                                        we have order from the Paytm but they wrong product after that i return back the order and no body response on customer care number and at mail they do same mail again and again.not my money refunded yet 1 month is almost gone for this issue.
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