Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 940

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
EGO
from Alappuzha, Kerala
Feb 13, 2015
Report
Copy

sir, i rechared my mobile number [protected] for 89 rupees on 13th February 2015, the sum of money has been deducted from my account ..i got message in my number connected to the SBI account stating that the transaction is successful, But the number is not recharged til now . i opted roaming free package and it was going to end yesterday sir please find the solution fast
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    virendra singh panwar
    from Noida, Uttar Pradesh
    Feb 13, 2015
    Report
    Copy

    Dear PAYTV MY DISHTV VC Number :[protected] not recharged till now. Isend the request on 11/02/2015 by 11:30am but stillnot recharged. My icici statement Serial Number Transaction Date Transaction Remark CR/DR Amount (INR) 1 11/02/2015 ATM/CASH WDL/11-02-15/0 Dr. 2, 000.00 2 11/02/2015 BIL/[protected]/dish tv recharge/909585 Dr. 320.00 3 09/02/2015 NEFT-NEFTSDC1940617-VIRENDRA--[protected] Cr. 10, 000.0
    Feb 21, 2015
    Updated by virendra singh panwar
    My complain still non solve
    Dear Virendra,

    Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

    Regards,
    Online Team
    Dishtv
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prasaad Volety
      from Hyderabad, Telangana
      Feb 13, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Hyderabad, Andhra Pradesh

      I have purchased samsung mobile on 26 th Jan from reliance digital express Hyderabad . As per pay Tm offer promo code recd on 12 th Feb . When I tried to update wallet to redeam promo offer of Rs 400 . the wallet is not getting updated . My phone number is [protected] .Name : vvla prasad.
      Aug 9, 2021
      Complaint marked as Resolved 
      Dear Vvla Prasad.
      We apologize for the inconvenience caused and can assure you that your concerns are being addressed on priority. Thank you for sharing your contact number with us and our team will soon get in touch with you.
      Warm Regards,
      Reliance Digital
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mohitsingh1976
        from Mumbai, Maharashtra
        Feb 13, 2015
        Report
        Copy

        Address: Patna, Bihar

        please refund all my payments back to my account as i had not made any order or purchase from paytm ...
        details are as follows;-

        11.02.15- Amt-4000 - Transaction-287004
        11.02.15- Amt-2500 - Transaction[protected]
        11.02.15- Amt-2500 - Transaction[protected]
        11.02.15- Amt-3000 - Transaction[protected]
        11.02.15- Amt-4000 - Transaction-288147
        12.02.15- Amt-3000 - Transaction-291083
        12.02.15- Amt-5555 - Transaction-323036
        12.02.15- Amt-4000 - Transaction-327081
        12.02.15- Amt-2500 - Transaction[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mohitsingh1976
          from Mumbai, Maharashtra
          Feb 13, 2015
          Report
          Copy

          Address: Patna, Bihar

          please refund all my payments back to my account as i had not made any order or purchase from paytm ... details are as follows;- 11.02.15- Amt-14579 - Transaction[protected] 11.02.15- Amt-14579 - Transaction-0322502 11.02.15- Amt-5555 - Transaction[protected] 11.02.15- Amt-4000 - Transaction[protected] 11.02.15- Amt-2500 - Transaction[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Farhat Parveen
            from Mysore, Karnataka
            Feb 13, 2015
            Report
            Copy

            MY ORDER NO IS[protected], I order this product on 7 feb 2015, after ten days mail came from Paytm that they cant bale to deliver this cox o[censored]navoidable situation and money is added in your account you can buy any other this no money refund. this is worst service i ever saw . I don't want anything from paytm if they give lakh bug also, give my money back to my bank ...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shyamanth r
              from Narasannapeta, Andhra Pradesh
              Feb 12, 2015
              Report
              Copy

              Address: Bangalore, Karnataka

              Hi sir I bought Samsung portable charger ad there is a problem in getting it charged so i want you to pleas take the complain aand change the product as soon as posible Thanking you Samsung (oem) 9000 Mah Power bank from your Paytm order #[protected] Phone number :-[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                G Sankara Rao
                from Khamgaon, Maharashtra
                Feb 12, 2015
                Report
                Copy

                I have made recharge for Rs. 249/- for my Vodafone No. [protected] through UCO Bank Visa debit card on 12.2.2015 at 12.56pm. I received a receipt from UCO bank duly debited by Paytm for Rs. 249/- . Paytm is showing your Order No. is[protected] for Rs. 249/- But till not the amount has not gone to Vodafone. for data recharge of Rs.249/- from Vodafone. Also not received any receipt duly putting the amount in vallet from paytm. Please find out where the amount has gone. Please make refund my amount through paytm or send the amount to Vodafone for data recharge.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  balapurchase
                  from Chennai, Tamil Nadu
                  Feb 12, 2015
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu

                  06/02/2015 ONE97 COMMUNICATIONS L NOIDA 99.00 Dr Hello Paytm team, I recharged the mobile # [protected] Rs.99 thru credit card but it has not been recharged till now. Kindly look into this and do the needful immediately Please note:i complained immediately 2 times via phone and email but there is no action taken till now. due to this i fed up with paytm.you can verify whether there is a outgoing calls from my mobile. with regards Balasubramanian.S [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Hitesh Vala Ahir
                    from Ahmedabad, Gujarat
                    Feb 12, 2015
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat

                    Hello 31january i have booked ticket in NEETA TRAVELS but NEETA TRAVELS operator has been cancel my ticket and send to request PAYTM to give his refund and i have also request to PAYTM regard my refund but after 12th days no response. PNR No.:25366433
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      yogi.shekhar007
                      Feb 12, 2015
                      Report
                      Copy

                      Address: Gurgaon, Haryana

                      I used this offer ..14% cashback on recharge of rs 150 ..
                      3 times i used this offer on 11th feb ..but till now i not recieved any cashback . plz give me my cashback
                      My paytm id -- yoga.[protected]@gmail.com
                      mob. No -- [protected] .
                      Reslove fast.
                      hi sir,

                      i am a Vicky kedar i was Transcend Store Jet 25M3 (TS1TSJ25M3) 1 TB Portable External Hard Drive (Black) i was taken this product Transfer Speed USB 3.0 - 5 G b/s, USB 2.0 - 480 Mb/s but i was getting 7mb speed then what can i do i don' t want this i want to give back this i want my money u full ok
                      contact me anytime [protected]
                      I hve recharged the dth on 2nd june i haven't received the cashback till now...i hve to get cashback of Rs.75..
                      Hi,

                      I have purchased a mattress at least 1 month before.i haven't received any cash back yet .After sending mail for months i am still nowhere.They are saying i need to upgrade my wallet to receive the cash back of 9k.Their systems were down from months which is not again my fault.I was not able to do so. As cash back was required urgently for purchasing a DSLR from their site only, so i asked them to transfer 2k currently present in my paytm wallet to my husbands paytm wallet after doing some authentication check.so that i can receive the cash back of 9k and i can purchase my thing.i don't think i have asked for something which is not under their scope.But they are not responding to this.

                      Now what i think they are doing this purposely so that customers will purchase and cash backs should be with them only and customers are bounded to their site.so guys beware of this cash back scam provided by this awful site.
                      i bought product of worth 590 as it was offer that if I pay using PAYTM wallet, i will get 550 Cash back.
                      now these guys are saying that offer was for exact transcation Rs 500, but it was nowhere mentioned in the offer

                      Groupon Order ID- D1CB82F9FA
                      Paytm ID- CCACF1APT951
                      Paytm cashback
                      I have purchased Samsung galaxy E5 mobile
                      Paytm giving me 400 rs per month cashback
                      for 6 months. I have received money for only
                      4 months but this month I didn't getting money in my account. Paytm promo code shows wrong code. Please give me the new promo code & solve my problem. My mobile number is
                      [protected]
                      Paytm Does not refund back the Cash back amount to the Bank from where the amount was paid by the Customer but keeps it in the form of Cashback only on Cancelled / Returned Orders which is totally incorrect. Thus matter needs to be reported to RBI / Govt. authorities.
                      Helpful
                      Found this helpful?
                      6 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        balahbn
                        from Mangalore, Karnataka
                        Feb 11, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Dakshina Kannada, Karnataka

                        Dear sir, I am H.Balasuramaniyan.I have recharged the mobile by using paytm on 10/2/2015 12:50pm for 100Rs i have get order number also but at still the amount not received that number order no;[protected] please give clarification. Thank you. Regarding H.Balasubramaniyan.
                        Complaint marked as Resolved 
                        ORDER NO. 75738868710 Feb '15 12:50 pm Recharge of Reliance CDMA Mobile 9345506804 Qty: 1 | Sold By: Reliance CDMA But at still that recharged amount not received for that mobile number.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SAYANTAN MANNA
                          from Mumbai, Maharashtra
                          Feb 11, 2015
                          Report
                          Copy

                          Address: Kolkata, West Bengal

                          Hi, I have sent numerous emails regarding this issue. I tried transferring money from my paytm wallet to my friend's paytm wallet. Since my friend's paytm wallet was unverified the money was not credited to her account but the money was debited from my account. The transaction is still in pending status. The only reply that I have got from you every time is : Sorry for the inconvenience caused As per the terms and conditions. Receiving user account( i.e- Email id and phone no.) must be verified otherwise transaction would not be complete. And your transferred amount will be auto refund into your Paytm wallet in 3-10 days. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. There has been several support tickets which were raised. Ticket #[protected] Ticket #[protected] Ticket #[protected] Ticket #[protected] None of the aforesaid tickets were taken care of. The transaction was made on 01/02/2015 and today as we speak it has been more than 10 days and still I haven't received any resolution to this problem. My transaction ID is DBABC0F4C87F785C.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            srinivasvasu
                            from Delhi, Delhi
                            Feb 11, 2015
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh

                            Hi PAYTM,

                            I have place order with the MRP cost of 585 after discount 339, but i had received the product only 399 MRP. I need my reaming amount. I have placed two products. this is not first time this is third time i have received incorrect product.

                            My ordered product having with Occupenture product also free with the Mrp of 585. but i have recived cheap product . I need my money back. i[censored] dont have response and not refund my money i will complaint to Consumer court. the worst service compare to other websites. i am not a new customer, so many items are purchased in ur website.
                            I had attached images in attachment plz check it. Even customer care number also not available. t think this is the first web site without customer care number.

                            At any cost i want my remaining amount in my paytm wallet immediately. this is damaged your brand value.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shyam sam
                              from Perundurai, Tamil Nadu
                              Feb 11, 2015
                              Report
                              Copy

                              Address: Salem, Tamil Nadu

                              A payment of Rs127 is done with my account to Paytm on[protected] on 12:22 pm today but their is no reply regarding this transaction is made from the Paytm but they have taken my money I have posted my complaints in their website but there is no reply for that too please kindly take care of this problem my order no is[protected] and my service provider is airtel
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                miteshkadam
                                from Mumbai, Maharashtra
                                Feb 11, 2015
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                I wanted to pay my relinfra bill of 1814rs so i used Paytm as an option .My balance got deducted but bill was not payed .then the balance went in paytm wallet account .After few days again to use that wallet amount i tried to refill my mobile number [protected] with order number[protected] .Since last 24 hours the message has been displayed that it is waiting for operator assistsnce and the amount has got deducted from my wallet account.This Is unfair. i need my money back and also they should compensate for that Thank you Mitesh A Kadam [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jjsaurabh
                                  from Delhi, Delhi
                                  Feb 10, 2015
                                  Report
                                  Copy

                                  Address: Lucknow, Uttar Pradesh

                                  i had ordered a pair of reebok watches but returned it as the product did not stand up to the expectation but got the refund of only one product.After several mails and complains they are not seems to be taking it seriously.The time limit is more than a month now.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jeet Chauhan
                                    from Gurgaon, Haryana
                                    Feb 10, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi

                                    Respected sir/madam my account was block automatic. and i have lodge a complaint to paytm care. but no response came from there. please help me. my available balance is 4000 rs. it is big amount for me. Email- [protected]@gmail.com mobile no.- [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Skrish06
                                      from Delhi, Delhi
                                      Feb 10, 2015
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu

                                      I posted a complaint against recharge failure in paytm complaint forum. I provided my mobile and bank details. I get solved and I forget to close the complaint. One man was calling on 7th Feb 2015, told that he was calling from paytm customer care. He asked me that are you posted a complaint against recharge. I replied yes, and added that issue was solved. He again asked me to close the complaint, I replied now I cant. He again replied give me some details regarding the complaint to close the reuest. He asked my debit card details, unknowingly I gave. I'm not getting any doubt from him. After few minutes, Rs.1000 was debited in my account. I was shocked and I called to customer care, then I realised that the man who called was a fraud/. My sincere request to all of you friends, Dont post anything in paytm complaint forum. In case you want to post, post it. Be aware of such fraud calls. If somebody calls and say I am from paytm customer care, be careful, dont provide any details regarding your debit card. Because paytm customer care wont ask such details. This is my suggestion/advice. Be aware of such unknown fellows/fraud. Thanks, Your Friend
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jainpratik402
                                        from Delhi, Delhi
                                        Feb 9, 2015
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        I was promised to pay 350/- cash back if I apply a promo code on shopping of 699 or above. So i bought a bag of price 799/- and I paid that amount by debit card on 05 Feb '15 6:06 pm. and they said that i'll get my cash back within 24 hrs but I didn't get it till now.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit