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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 939

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S
shilpapopli
from Gurgaon, Haryana
Feb 16, 2015
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I haven't received cashback against my bus booking which is of 185 and 200. Tried to contact so many times for this complaint but couldn't gt through. In my wallet the amount is showing and then on the same day you are deducting the same amount. Please look into the matter and resolve it as soon as possible.
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    S
    shaila k
    from Mumbai, Maharashtra
    Feb 16, 2015
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    Address: Dharwad, Karnataka

    I had already written a complaint on asking how do we use the cash on delivery facility on paytm site about 4-5 days back, since I 've many purchases pending it would be useful to get Info on this issue And it's not been looked into n responded so please make it fast
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      V
      vishnuprakaash
      from Ernakulam, Kerala
      Feb 16, 2015
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      Address: Palakkad, Kerala

      Kotak Mahindra Bank reference number PG-[protected] OS PAYTM[protected] [protected] Date - 9th Feb 2015 Amount - Rs. 1335.00 towards NIBM India The amount got deducted from my account but by the time I was redirected to NIBM page, the site had already Timed out. So, I lost the money as well as I didn't got the payment successful.
      Feb 16, 2015
      Updated by vishnuprakaash       This is using paytm payment gateway
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        V
        Vishal Shukla
        from Pune, Maharashtra
        Feb 16, 2015
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        Address: Pune, Maharashtra

        i have purchased Dimpy Stuff Soft Pink Teddy Bear Soft Toy-85 Cm on 11 feb. But i had canceled my order on 12 feb. Every day i am mailing to them about my refund and to know my order satatus. but it's than 5 days i didn't got any reply after so many calls and mails. I want to cancel my order and refund my money in my bank account ASAP. It's pathetic service by PayTm. ORDER NO.[protected].
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          Y
          Yuva Phani
          from Bengaluru, Karnataka
          Feb 16, 2015
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          Address: Hyderabad, Andhra Pradesh

          HI, I am Yuva Phani who booked ticket through paytm from hyderabad to bangalore.I came to know afterwords that i booked a ticket from anmol travels which was cancelled three days back.I trusted your site and booked the ticket, but everything went wrong and i lost hope on your site.At last minute i dropped my paln to bangalore and took leave to the office on monday.You have to give proper expalnation for this.Otherwise i will lodge complaint on you people.I want my money back and i want compensation for my valuable time.I spoked to travel agent and he was saying that it was paytm mistake.
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            S
            suganthi s
            from Delhi, Delhi
            Feb 16, 2015
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            Address: Chennai, Tamil Nadu

            I recharged on 16.02.15 for Rs.197 (3g plan) by 11.00 AM /- but still now not added in my account. But amount has been debited .My mobile no:[protected] kindly resolve the problem. After that i recharged for Rs.20 but that has been activated
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              K
              krishnarao.thota
              from Coimbatore, Tamil Nadu
              Feb 15, 2015
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              Address: Khammam, Andhra Pradesh

              My Recharge Is Not Success But My Amount in My account Has Been Reduced Kindly Resolve it As Early As Possible I Hope It will Be Done. My Account Number [protected] My Amount 200 Reduced Ref.No IG00PNSXG3 Date 16/02/[protected] time 08:07::59
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                L
                Lam
                from Meerut, Uttar Pradesh
                Feb 15, 2015
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                Address: New Delhi, Delhi

                I received an order of 8 items out of 10 which i placed an order with two different colors. so, i thought of checking it online and my acct get blocked. kindly unblock my account so that i can see the status of the remaining ordered and also want to use my cash back amount in my paytm wallet.
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                My paytm account is block so kindly unblock my account my account no is [protected] so pls unblock my account kindly...
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                my paytm account is blocked plzzz unblock
                Reply
                Please unblock my paytm account .. my no. [protected] i have aprox. 4200 rs. in my account.. i have sent mail to [protected]@paytm.com .. But not reply ... nd..call costumer care 2 times ... but my account in not unblock ...plz help ...
                Reply
                my account is block without any reason and i want my money back please refund my money or unblock it soon my number is [protected]
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                My name is maahi my paytm account is block and my wallet balance is 7000 How to Un Block my Paytm account I send A mail to [protected]@paytm.com But No Replay Plz Help Me register contact number is [protected]

                To unblock my paytm account - Comment #2364396 - Image #0
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                  A
                  Arpit Mishra1
                  from Noida, Uttar Pradesh
                  Feb 15, 2015
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                  Address: Bangalore, Karnataka

                  I had purchased a samsung phone from EZONE Central Mall Bellandur Bangalore. I was promised a cash back in the paytm wallet if I download the paytm App. However no such cash back was given. Now I am In a mess. No one is helping. Even the samsung customer care says they cannot help!! I have sent them plenty of Mail but of no use.. Below is the link to the offer. https://paytm.com/offer/samsung/
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                  Paytm - Samsug Cash Back Offer

                  i am also suffering from same problem as i have purchased few days back new samsung galaxy e7 and i was promised a cash back in the paymt wallet i will get rs.500 every month for next 6 month but still i did not get any notification.
                  Also i have mailed to paytm team for this problem but still i did not got any reply or solution on this i think they are making full to the customers.

                  anyone can solve this please
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                    A
                    anit1995
                    from Igatpuri, Maharashtra
                    Feb 14, 2015
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                    Address: Mumbai City, Maharashtra

                    I have recharge (mob. No.[protected] Airtel recharge of Rs. 57 order no.[protected] and (mob.no. [protected] Uninor recharge of Rs.20 order no.[protected]and (Mob. NO.[protected] Airtel recharge of Rs. 110 three times order no.[protected],[protected],[protected]and (mob no. [protected] Airtel rs.30 ) ( mob. No. [protected] uninor Rs. 30 two times.) But amount deducted From account but rechage not done. So, please refund my amount as soon as possible.
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                      P
                      Prashanth_1981
                      from Bengaluru, Karnataka
                      Feb 14, 2015
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                      Address: Bangalore, Karnataka

                      Hi, PayTM has blocked my login, which says temporary block from last one month. I have more 1k left in the account. Now, first they asked me for last 5 transactions. I gave them. After 3 days, they are asking for bank statement to unblock. Are you serious?
                      Feb 14, 2015
                      Updated by Prashanth_1981                       I have escalated to their grievance dept. But, they are not concerned.
                      View replies
                      Please share ur contact details we will u toch as soon as possible


                      Thanks
                      Paytm support
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                        R
                        r.k. verma
                        from Mumbai, Maharashtra
                        Feb 14, 2015
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                        Address: Lucknow, Uttar Pradesh

                        I placed a PREPAID order on 26 of Jan.On 6 Feb courier man said that this is COD order and refuse to give me the parcel. After that I make number of complain to Paytm but did not receive any detail about my order. But today on 14 Feb I receive conformation from Paytm that my order is delivered. Is this is a JOKE? On courier website it is showing UNDELIVERED and you are saying that it is delivered. Refund my amount NOW... WAYBILL NO. 04061432 RED EXPRESS REFERENCE NO. ZZ00143373 I'm attaching the proof of not delivered product. You can also check it on courier website RED EXPRESS. Please contact me [protected]@ovi.com
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                          R
                          ruchita dayal
                          from Thiruvananthapuram, Kerala
                          Feb 14, 2015
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                          Address: Bhopal, Madhya Pradesh

                          I have recharged my tata sky with Rs.301/- on 05/02/2015, but transaction had been failed tr.Id no.[protected]. But my account had been debited . When transaction has been failed than amount should be refunded to my account. Please check the status of my transaction Id 75228014 & refund my amount. Thanks.
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                          Still not received my 301 rs from your side kindly do the needful.
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                            T
                            TARUN K GARG
                            from Delhi, Delhi
                            Feb 14, 2015
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                            Address: Hoshiarpur, Punjab

                            I recharged my airtel number [protected] with full talk time plan of 350 Rs . with a transaction id[protected] . 350 Rs were debited from my bank account by paytm but till now the recharge has not been processed by paytm . There is no balance in my phone and i am not able to make important phone calls .
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                              E
                              EGO
                              from Alappuzha, Kerala
                              Feb 14, 2015
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                              sir, i complained about the not recharging of my mobile number sir, i rechared my mobile number [protected] for 89 rupees on 13th February 2015, the sum of money has been deducted from my account ..i got message in my number connected to the SBI account stating that the transaction is successful, But the number is not recharged til now . i opted roaming free package. the a person from customer service called and asked our atm card number and account number not we are lossing money from my account. the numbers of the customer care persons were [protected] and[protected] now iam lossing money from my account . iam planning to chart the case in consumer court if the money is not returned in 24hours
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                                P
                                Pragya Agarwal
                                from Pune, Maharashtra
                                Feb 14, 2015
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                                Address: Pune, Maharashtra

                                I want to return my paytm product with order #[protected]SHOPPING and want the refund in my net banking account. also send my paytm wallet cash in the same net banking account i.e. SBI from where I did this product payment.

                                Also send me the paytm contact number as there is no direct number to contact paytm customer care.
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                                  E
                                  EGO
                                  from Alappuzha, Kerala
                                  Feb 13, 2015
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                                  sir, i rechared my mobile number [protected] for 89 rupees on 13th February 2015, the sum of money has been deducted from my account ..i got message in my number connected to the SBI account stating that the transaction is successful, But the number is not recharged til now . i opted roaming free package and it was going to end yesterday sir please find the solution fast
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                                    V
                                    virendra singh panwar
                                    from Noida, Uttar Pradesh
                                    Feb 13, 2015
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                                    Dear PAYTV MY DISHTV VC Number :[protected] not recharged till now. Isend the request on 11/02/2015 by 11:30am but stillnot recharged. My icici statement Serial Number Transaction Date Transaction Remark CR/DR Amount (INR) 1 11/02/2015 ATM/CASH WDL/11-02-15/0 Dr. 2, 000.00 2 11/02/2015 BIL/[protected]/dish tv recharge/909585 Dr. 320.00 3 09/02/2015 NEFT-NEFTSDC1940617-VIRENDRA--[protected] Cr. 10, 000.0
                                    Feb 21, 2015
                                    Updated by virendra singh panwar                                     My complain still non solve
                                    View replies
                                    Dear Virendra,

                                    Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

                                    Regards,
                                    Online Team
                                    Dishtv
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                                      Prasaad Volety
                                      from Hyderabad, Telangana
                                      Feb 13, 2015
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I have purchased samsung mobile on 26 th Jan from reliance digital express Hyderabad . As per pay Tm offer promo code recd on 12 th Feb . When I tried to update wallet to redeam promo offer of Rs 400 . the wallet is not getting updated . My phone number is [protected] .Name : vvla prasad.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      View replies
                                      Dear Vvla Prasad.
                                      We apologize for the inconvenience caused and can assure you that your concerns are being addressed on priority. Thank you for sharing your contact number with us and our team will soon get in touch with you.
                                      Warm Regards,
                                      Reliance Digital
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                                        M
                                        mohitsingh1976
                                        from Mumbai, Maharashtra
                                        Feb 13, 2015
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                                        Address: Patna, Bihar

                                        please refund all my payments back to my account as i had not made any order or purchase from paytm ...
                                        details are as follows;-

                                        11.02.15- Amt-4000 - Transaction-287004
                                        11.02.15- Amt-2500 - Transaction[protected]
                                        11.02.15- Amt-2500 - Transaction[protected]
                                        11.02.15- Amt-3000 - Transaction[protected]
                                        11.02.15- Amt-4000 - Transaction-288147
                                        12.02.15- Amt-3000 - Transaction-291083
                                        12.02.15- Amt-5555 - Transaction-323036
                                        12.02.15- Amt-4000 - Transaction-327081
                                        12.02.15- Amt-2500 - Transaction[protected]
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