PayTM Mobile Solutions Complaints & Reviews

Hello, I did 50rs recharge on [protected] (Airtel GSM, Mumbai)number from this [protected]@gmail.com account. My ORDER NO. is[protected]. I did not get 50rs recharge and 50rs refund in my Paytm account. 50rs debited from my bank account. I do not receive any recharge from the mobile operator for my successful transaction on Paytm.com Please solve my problem ASAP. Regards, Bittu Kumar

Hello,

I did 99rs recharge on [protected] (Reliance GSM, Rajasthan) number from this [protected]@gmail.com account.

My ORDER NO. is[protected] and Paytm Cash Transaction No. is 044BEDFEAC32DFA9.

I did not get 99rs recharge or 99rs refund in my paytm account. 99rs debited from my paytm wallet.

I do not receive any recharge from the mobile operator for my successful transaction on Paytm.com

Please solve my problem ASAP.

Regards,

Nilesh Khisadiya

Hello, This is regarding the ORDER NO.[protected]. I booked a bus ticket yesterday to travel on 27-jan-2015 instead of 30-Jan-2015. I dint see that and booked the ticket for 550RS . After seeing that i cancelled the same on 6.43pm Boarding time for bus is at 11.45 pm. i was intimated as a alert message as that the 50%of cancellation amount i will be getting as a cash back . My departure of boarding into bus at 11.45 pm . I booked the ticket at 6.43pm and cancelled as soon i booked it. 11.45 -6.43 = 5.02HRS . Also i was intimated with the alert as 275 rupees of amount as cancellation amount will be get as a cash back to my PAYTM wallet . This is as per the policy. Attached is the ticket booked along with the "Departure time" and "booking time" . For this I am getting a response from your representative as i wont be get any refund . Please be loyal to the customer and provide me the liable refund or compensation for my query . Thanks, Mani K

1. During recharge for my tata sky on dtd.18.01.15 for an amount of Rs.500 & Rs.300 respectively vide document[protected]IG00LQZCL3( For Rs. 500 ) &[protected]IG00LQZYA2 ( For Rs.300 )has debited from my account but both the transactions were failed. You are advised to credit the same amount immediately without any further delay. Faithfully Yours, Amar kumar Balabantaray ph no-[protected]

Please either cancel or replace my order as mention above, as per the reason below : 1, The received shoe is not as per the display on website . 2, The size of the shoe is not as per tagged or printed on it. 3, It seems that the shoe is already used. So I am very disappointed due to above context, I express my deep anguish on false delivery of my order from an esteemed company / website like you, and I hope you can understand my problem and do the needful as early as possible. Regards Veer Singh Jayant Ph. No. [protected]

ORDER NO. [protected] Jan '15 5:51 pm Recharge of Airtel Mobile [protected] Qty: 1 | Sold By: Airtel Rs 255 WAITING FOR OPERATOR CONFIRMATION MESSAGE Your order is being processed by Airtel. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' SubtotalRs 255 Order TotalRs 255 PAYMENT DETAILS Payment of Rs. 255 is received by Paytm! SBI NB Transaction No IG00MXDGI1 can do it ...

hai i am karthik.i am using paytm apps in last one year.it is very slow to recharge in mobile. my i recharge in 45Rs in 3G activate but thet is display in processing for long time. my mobile number is[protected] order number is[protected] please help for me...

Hello, This is regarding the ORDER NO.[protected]. I booked a bus ticket yesterday to travel on 30-jan-2015 in FIRE FOX BROWSER .But when I select the date on 30-JAN-2015 in calendar, It is Not selecting the particular date as instead it is automatically Selecting the default current date . I dint see that and booked the Ticket for 550RS . After seeing that I cancelled the same on 6.43pm Boarding time for bus is at 11.45 pm. I was intimated as a alert message as that the 50%of cancellation amount i will be getting as a cash back . I have raised the complaint with the complaint number Request #[protected]. After 3 hrs i am getting the reply as i wont receiving with any refund one the same by one of the representative by mentioning the below Hi Mani, I am Gaurav and I am going to do my best to solve your problem. I would like to inform you that you did not get the refunded amount as per below ticket cancellation policy : Refund Percentage Hours before Departure 0% Between 0 Hrs. to 4Hrs. 50% Between 4 Hrs. to 12Hrs. 80% Between 12 Hrs. to 24Hrs. 85% Between 24 Hrs. to 168Hrs. 90% Before 168 Hrs. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Gaurav First thing is My departure of boarding into bus at 11.45 pm . I booked the ticket at 6.43pm and cancelled as soon i booked it. 11.45 -6.43 = 5.02HRS . Also i was intimated with the alert as 275 rupees of amount as cancellation amount will be get as a cash back to my PAYTM wallet . As per the policy, w.r.to the above justification i should suppose to get 50% amount of cash in wallet . I don't how that representative is replying like that. Second thing is It was supposed to be the issue from their side. There is "BROWSER COMPATIBILITY ISSUE IN FIREFOX" for PAYTM WEBSITE. When i Selected the date 30-Jan-2015, it is automatically selecting the CURRENT DATE. This is not my issue while I booked my ticket . They should keep their website to be user friendly to work in all browser without that what is the user of keeping browser. In this case I should Supposed to get the full amount i.e 550RS for the ORDER NO. [protected]. I raised to complaint to them stating them to refund my money back, no one is responsible to look after and solve my problem and they don't have contact number also to call them and ask . Please help me on this and get resolved . Here are my complaint request i made against the same problem. 1.Request #[protected] 2.Request #[protected] 3.Request #10462036 Thanks, Mani K

I have done transactions on 28th January 2015 via paytm. My Order no:[protected] I recharged my mobile for Rs.30 airtel network My Transaction details IG00MWNEL9 But still not receiving the recharge. Kindly solve this issue either recharge or refund my money as soon as possible. Hereby i enclosed the screen shots. I'm expecting your favourable reply,

Dear Sir, On 21st Jan 2015 i placed the order for one Philips S388 (Black) Mobile on "your site (Paytm)" to be delivered to me within in before 29th Jan 2015 ( order number[protected]. I received the order confirmation as well. But till date i shouldn't get my order and any other details.

Airtel DTH Recharge which is pending. This is screen message which appeared on my paytm account webpage "WAITING FOR OPERATOR CONFIRMATION" ORDER NO. [protected] 27 Jan 15 3:02 pm Recharge of Airtel Digital TV DTH [protected] PAYMENT DETAILS Payment of Rs. 100 is received by Paytm! Paytm Cash Transaction No F459529CCDD1CFAA [protected]@paytm.com not responding my emails please do needful.

This is screen message which appeared on my paytm account webpage ORDER NO. [protected] Jan '15 3:57 pm • • Recharge of Airtel Digital TV DTH [protected] Qty: 1 | Sold By: AirtelTV • Rs 315 WAITING FOR OPERATOR CONFIRMATION MESSAGE Your order is being processed by AirtelTV. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' Subtotal Rs 315 Order Total Rs 315 PAYMENT DETAILS Payment of Rs. 315 is received by Paytm! Indusind Bank CC Transaction No [protected] Rs 315 In case of any queries and clarification

Thant is my screen massage which appear on my paytm website page: ORDER NO. [protected] Jan '15 3:57 pm Recharge of Airtel Digital TV DTH [protected] Qty: 1 | Sold By: AirtelTV Rs 315. ERROR: WAITING FOR OPERATOR CONFIRMATION MESSAGE Your order is being processed by AirtelTV. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' SubtotalRs 315 Order TotalRs 315 PAYMENT DETAILS Payment of Rs. 315 is received by Paytm! Indusind Bank CC Transaction No [protected]Rs 315 Dear Sir/Madam Please solve it and recharge my Airtel DTH as soon as possible Thanks, Regards Sajid-[protected]

I am very much disappointed with this service, I have raised a query regarding my refund, it’s been more than a month I have made this order but the refund is not happened, Jan 23rd 2015 also you people told me it will take 3 days to confirm with operator and refund the amount back but the refund is not yet happened, Please refund my amount as Paytm cash at the earliest. I have not received any response from you people, it’s very bad you people doesn’t have any customer care to contact directly please help me and refund my money. Please verify my order no[protected] and refund my money bank

i purchassed on 23/1/15Strontium 32GB MicroSDHC Memory Card (Class 10) (Black)my order id is[protected] i did not getting cashback 250 rs in my wallet according to their cashback offer.i complained my times.only they have given complain no-Ticket #[protected].but did not taking action.

On 27.01.2015 some one has fraudulently used my Credit card information & shop Rs 2000/- in favour of Paytm.com and Paytm Mobile Solution and Tranctions Nos PAY TM 979998 Please block the said amount as this amount is not of that person and the information of said person may kindly be provided to me so that action deemed against... Regards Rajesh khanna

I booked two movie tickets yesterday, i.e 26th January, 2014 on Book My Show and availed the option of 20% Cash back subject to a maximum of Rs. 75. But still have not yet received any credit in my account. I am supposed to receive a cash back of Rs. 75/= Email ID - [protected]@yahoo.com Name - Ankit Jhunjhunwala Contact - [protected]

I NIKHIL JAIN had recharge my paytm wallet... with 3500.ruppes, , my paytm account is under nj[protected]@gmail.com after four days when i was trying to use my account through paytm.. it shows your account is block.. please ask paytm people to reverse 3500..rupees to my credit card .. even i mail this people but no response is seen .. hence their is no care number to talk to this people... please help me..

Sir, Feedback for DISH TV DTH recharges Denomination: Kindly change minimum recharge value for DISH TV DTH recharge is rupees 10 to 9999. Now it’s showing minimum recharge value is 249. Please reduce recharge value to rupees 10. Kindly help us. In the following website (http://freecharge.in/) having recharge of DTH minimum value is Rupees 10. Please do the same for your website. Note: One week before in Paytm website shows DISH TV DTH minimum recharge values is Rupees 10 but now it’s showing Rupees 249, please reduce the minimum recharge value as Rupees 10.

Hi sir, I recharged 100 rs with paytm but don, t get recharge my money 86 rs. After that i sent e-mail of Paytm so i recve Paytm so i receive email ... Hi Rajesh, I’m Rakesh, and I am going to do my best to solve your problem. I understand that the recharge/bill payment for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better! I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on "24 Jan 2015" at "8:37 pm" . In case you have still not received the recharge/bill payment, please wait for another 2 hours. Sometimes, it gets late due to latency in server. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Rakesh But still now don't get money