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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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1742
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PayTM Mobile Solutions reviews & complaints page 8

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P
Pratyender Kumar
Feb 8, 2023
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I have to pay my due till 7th of feb and i paid 7593rs after after 1 hour of due date and at the time of paying my dues there was no late fees but when i paid after that paytm charged me late fees of 885rs which was not in my original bill so i want to request paytm to waive my late fees which is illegally charged on me
Name pratyender kumar
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    Pratyender Kumar
    Feb 8, 2023
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    I have to pay my paytm postpaid bill and amount was deducted and payment will be in processing stage.At that time i have checked no late fees charged. After that when the payment would be complete then late fees was charged. I am paying my bill every month on time. This time payment would be stucked. I request you to please waive my late fees charge
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      S
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      I done transaction through my paytm app mobile no. [protected] in android mobile on 10th January 2023 by applied promocode for cashback payment done through by paytm postpaid but cashback not credited soon it coming to 1month & its mentioned in cashback it will credited within 5days..
      Still i am not get any cashback of 80inr
      Please resolve this
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        S
        syam07
        Feb 3, 2023
        Feb 4, 2023
        This thread was updated on Feb 4, 2023
        Resolved
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        Resolved

        Address: swathy thazham karimpinpuzha po
        Website: Nike india ( done payment via Times of money limited)

        I done a payment of 1499 INR in nike app for a puchase of 2 shoes. after completing the payment money got deducted from my account. but the order didn't placed in the app. after reaching nike customer care I came to know that it will take 24 hrs to confirm the order. but till now i didn't get any mails from nike. further investigation i came to know that the same issue happened with many customers. as of now i wanto know about the confirmation of my order rather than the refund
        +1 photos
        Feb 3, 2023
        Complaint marked as Resolved 
        Not resolved still same issue not support for Paytm
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          V
          Vishwa57
          from Hyderabad, Andhra Pradesh
          Feb 3, 2023
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          I have been trying to deactivate my Paytm postpaid for a few days and failed. When I call the customer care number from the app, it says that Paytm postpaid queries should be done through the app. In the app, it is showing as my Paytm postpaid is blocked/frozen but I have made all the payments and there are no dues. Please help asap.
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            S
            Shivam5223
            from Lucknow, Uttar Pradesh
            Jan 30, 2023
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            Yesterday I updated my old Paytm account [protected] to my new Paytm account [protected] but after updating the mobile number when I tried to login to my new account it showing error that I am unable to login and when I tried to login old account from which i transferred my kyc it's kyc and all data is cleared.
            I also attached the error image which i getting while logging the new account [protected].
            +1 photos
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              M
              MOBILE GENIC
              Jan 30, 2023
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              Address: Mobile genic

              I was using Paytm swipe machine for more than a year
              Opened a new shop paytm sales person visits and i was ready to take Life time machine for 5, 000 and i payed on the spot only i wanted was new shop name and adress on the new machine which was not done even after 60 days of purchase contacted person who sold this to me refused to give solution and gave me his TL number he again took another 18 days still no solution then TL gave me his manager number who was way to rude
              Still Waited for another week no solution was done also the sales guy gave me sound box saying only 1 rs per month and after 2 days 125rs from my payout was deducted stating sound box maintaince fee and i gave sound box back in 3 days but paytm did not deactivate it and for 3 month straight 125rs deducted also while taking life time machine i request them to deactivate and surrender my old rental machine which again for 60 days not been picked up and 470 +18% GST kept on deducting from my paytm payout Calling paytm service centre was another pain the word u say i need refund u will be placed on hold and call we be discounted after a long hassle i gave my both machine back the new machine i didn't even used for a month because name of shop was different not a single ruppe is given back to me all verbal complaints is done on customer care but yet no solution
              Paytm give Target to their sales team but dont train them enough to teach customer they are just behind number of sales
              Its my humble request to any merchant dont go for paytm
              I was a paytm merchant for more than 1.8 years and my daily sales were more than 50k as paytm loosed its valuable merchant but no remorse to them
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                B
                bhrao1986
                from Ajmer, Rajasthan
                Jan 29, 2023
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                Hi this has to be brought to the notice that paytm is running a scam and exploiting consumers interests. They have just given me a limit of 2K for paytm postpaid service and I have been making all my payments on time while they never gave me an option for auto debit because they seem to be so cunning to impose late fees on customers. I had my postpaid bill payment manually on 8 Jan 2023 2070 Rs. While they had an issue with their app hence I couldn't make the bill payment on 7 Jan 2023. This shows they are charging so much for late fee in order to just provide you 2K credit limit.

                I would like to highlight this case to concerned authority so that other people can protect themselves from being victim of this money trap. They don't have any customers service also
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                  R
                  Radhika921
                  from new delhi, Delhi
                  Jan 29, 2023
                  Jan 30, 2023
                  This thread was updated on Jan 30, 2023
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                  I complained with Paytm and HDFC of a fraud scam. My account was blocked as a result. The matter was resolved and HDFC reinstated my account.

                  I was informed by Paytm team to provide with NOC. I uploaded NOC on Paytm complaint and then I was again informed that the NOC needs to come from the official HDFC mail ID. The bank manager informed me that he mailed Paytm twice - once 3rd week of Nov, 2021 and 1st week of Dec, 2021.

                  HDFC bank manager also informed that HDFC have no authority to unblock 3rd party app and NOC was not required.

                  I haven't heard any confirmation from Paytm team if they have received the NOC or not.

                  In April, 2022 I was informed that my account is suspended. I mailed Paytm to refund the money in my wallet which I haven't received yet.

                  Also Paytm complaint disappears after 2 days which I feel is illegal or unlawful.
                  After every few days I have to register a new complaint and explain my entire situation over a message application. As customer, the app does not allow to take screenshot. I have registered many complaints with different ticket number. It was confusing me to specify one ticket number with HDFC.

                  I would like my refund and request Paytm to have a better customer service and not disappear customer's complaint in their application.

                  Attachments
                  1. NOC letter
                  2. Emails conversation with Paytm
                  +7 photos
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    H
                    Himanshu Butani
                    Jan 27, 2023
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                    Address: E-401 SnehGreens Kalol
                    Website: Paytm APP

                    I have purchased second hand car from spinny and then new fastag order from paytm. fastag receive in 1 week. after 3 moths one problem regarding fastag because GJ27CF7403 Car number registered 2 fastag as well said NHAI (My Fastag) Customer support member. why are you new registered fastag and also patym not said that already this car activated.

                    my complaint only paytm and NHAI why are you register two member name fastag register.

                    my RS.500 loss because this two fastag activated.
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                      T
                      Tejas258
                      from vadodara, Gujarat
                      Jan 27, 2023
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                      Sub: Refund Request MOST URGENT

                      I recently placed an order on Nike's IOS App, I done payment through SBI netbanking details as below . My money got debited from my account buy order didn’t get confirmed .I request you to please look into the issue and refund my money. Please find below transaction number for your reference.

                      26-Jan-2023
                      (26-Jan-2023) TO TRANSFER
                      INB Times of Money Limited [protected]IGAPANZLL9 13, 545.00

                      Dear Customer, Thx for INB txn of Rs.13545 frm A/c X2456 to Times of M. Ref IGAPANZLL9 on 26Jan23.
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                        T
                        Tejas258
                        from vadodara, Gujarat
                        Jan 26, 2023
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                        Address: D/1 Chanakyapuri Society New sama road Vadodara Gujarat India 390008

                        I recently placed an order on Nike's website, I Done payment through SBI netbanking but it got failed . My money got debited from my account buy order didn’t get confirmed .I request you to please look into the issue and refund me my money.Please find below transaction number for your reference.
                        Ref: IGAPANZLL9
                        Date: 26Jan23
                        Rs: 13545

                        Kindly refund this amount

                        Regards,
                        Tejas Patel
                        Advocate
                        Mob: [protected]
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                          Y
                          Yamini jaswal
                          Jan 23, 2023
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                          Address: Up

                          My patyam mobile number [protected] my patyam account block has my patyam account unblocked plz
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                            P
                            pratik307.pr
                            Jan 20, 2023
                            Resolved
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                            Resolved

                            I can't update my number...I get error message.
                            Can't verify your account ( blocked for security reasons)
                            They ask me to contact customer care...but on raising a ticket they don't reply at all.

                            My account email pratik307.[protected]@gmail.com
                            Jan 23, 2023
                            Complaint marked as Resolved 
                            I gave with their slow actions and quit !
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                              A
                              Abujaid Danish
                              from NEW DELHI, Delhi
                              Jan 20, 2023
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                              Address: NOIDA

                              I had use paytm post paid money of 1000. i forget to pay after 2 month they charged late fee more than 1200, they never ever remind me to pay my bill, i was contact to aditya birla capital and paytm as well for remove overcharged late fee but they are not responding. as for now i am paying the bill but i am requesting you to look into, and get back my overcharged money which i paid.

                              Paytm No. [protected]
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                                C
                                Chintankumar m parmar
                                Jan 19, 2023
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                                Address: At Deesa Dist Banaskantha states Gujarat

                                I am Transfer 2000rs and Not Send but paytm panding transaction Showing Last 2 day, My bank account balance cut but Paytm Not Send other user Paymant, paytm not reward my account credit 2000rs
                                My Transsaction Id[protected]
                                +1 photos
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                                  D
                                  Dr. Anmol Jindal
                                  Jan 17, 2023
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                                  Address: Paytm payments bank

                                  I paid my credit card bill from paytm of about ₹75000 and its been a month and still not reflecting in my account. I'm being charged late fee. The paytm customer care sure seems dead.. surprisingly they dont have a contact number for the billing branch but every other branch. They would say to raise a ticket and only chat would help.. but there's no response there too.. its very poor service at their end.. nothing more thn a fraudulent company.
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                                    H
                                    Hetpatel1_
                                    from Bhavnagar, Gujarat
                                    Jan 17, 2023
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                                    After logging out when I logged in, all my wallet money was lost and zero balance is showing.
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                                      S
                                      Sahil3_kumar3
                                      Jan 14, 2023
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                                      Dear Sir,
                                      I have sending you the complaint of the two Fraudulent transactions which were held on 25-Dec-2022 one of Rs.2, 000/- on UPI ID [protected]@axl (Jasmin Javid Nadaf) and second on Rs.18, 000/- on UPI ID [protected]@axisbank (Rupesh Chouhan). Both of the Transactions are incorrect because Three Fake IDS of Telegram wrongly invested my money through UPI transactions regarding the You tube Membership and Partnership. Also tell me that this money will returned back after some time when money was not getting back to me then I came to know that I was frauded by Online Scammers. I made this complaint to cyber crime also as well as with Paytm Bank but still not appropriate result comes for their end as of now more than 10 days are gone so I need your help to recover the amount. I have proof of two transactions on these UPI ids also.
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                                        thakkar5912
                                        Jan 12, 2023
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                                        A payment was made on 5 th January 11 :42 am to Upi id[protected]@paytm of amount Rs 995 having UPI REFERENCENO[protected] .The amount got deducted but payment decline but have not yet recieved my refund even after 7 days.kindly get my refund of Rs 995 in my account
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