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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 7

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D
Design Cafe
Mar 21, 2023
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Address: shahdara, Delhi 110032

I want to close my personal loan of paytm but there is only upi option to pay full loan amount or upi limit is only 1 lakh max. But my loan amount is 196000 . what i do

Please Call back on [protected]
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    Kishan420
    from Jodhpur, Rajasthan
    Mar 20, 2023
    Apr 6, 2023
    This thread was updated on Apr 6, 2023
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    Address: banar jodhpur
    Website: Paytm payment bank

    Block my account without any reason

    Whenever I talk to customer care, they tell me to go to the police station and get an FIR done and my account is blocked for the last four months.
    Mar 21, 2023
    Complaint marked as Resolved 
    नही मुझे अभी तक solution नही मिला है वो हर बार मुझे गुमराह कर रहे है और बोल रहे है की आप थाने में जाकर FIR लिखवाओ और थाने वाले एफआईआर लिख नहि रहे में परेशान हु
    Please confirm when resolve the issue of refund issues amount 5979 debited my Axis Bank account But not done transaction to payee a/c Lic premium

    Find herewith attached Bank Statement
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      Kishan420
      from Jodhpur, Rajasthan
      Mar 20, 2023
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      Address: noida branch
      Website: Paytm payment bank

      Block my account without any reason

      My account is blocked since last four months, they are not unblocking it, whenever I try to contact them, they are telling me to go to Mui police station and file FIR.
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        S
        sivaasnm
        Mar 19, 2023
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        Bus ticket refund denied

        I Avugaddi Siva, resident of Nindugonda village, Rolugunta Mandal, Visakhapatnam District, Andhrapradesh, PIN-531116,
        Mobile no: [protected]
        booked a bus ticket from tuni to Hyderabad on 18th March 2023 through Paytm mobile application.

        ticket details:
        PNR-4765142
        ticket Id : TS[protected]PVQS
        order Id: [protected]

        I tried to cancel the ticket before 5pm 18th March 2023(the...
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        SyamaAbhigith
        Mar 19, 2023
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        I have already applied personal loan through Paytm.Application submitted and approved on 16 March 2023. I have got notification, loan disbursement is done within 48 hrs. But I have got not yet. There is no customer support for personal loan. No way to solve personal loan related issues. I try to contact customer support executives, there is no way to discuss our problems regarding personal loan.
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          SyamaAbhigith
          Mar 19, 2023
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          I have already applied personal loan through Paytm.Application submitted and approved on 16 March 2023. I have got notification, loan disbursement is done within 48 hrs. But I have got not yet. There is no way to contact customer support.
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            P
            pathik6288
            from Ahmedabad, Gujarat
            Mar 16, 2023
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            Address: Ahmedabad
            Website: Paytm.com

            My Mobile number is [protected].

            I had one issue with the paytm postpaid.

            My february 2023 month bill was generated Rs. 5, 002/- which I have already paid on due date which was 7th March 2023. It is also showing success in my paytm account. But still dues are not clear and and it is showing pending dues. Amount has also been deducted from my account.

            I am Trying to reach customer care since last 15 days still the issue is not resolved.

            I have also received one call from Paytm and have also resolved the issue to the executive on phone, on which he asked to wait for 72 hours which has also been completed. He also looked and said that yes the Payment has been received but still my account is blocked.

            Kindly help me in this regard. Help Tickets issued from 24x7 customer care is not solving and automatically it is getting closed. Kindly look it into the matter and revert as soon as possible.
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              R
              Rinshadroxy
              Mar 15, 2023
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              No reply for a raised ticket

              I have raised a ticket 3 weeks ago and I did not received a reply or a solution for my problem.I have referred my family member to Paytm and I have completed the T&C and the referral show as successful but I didn't get my reward as they said....
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              narendrababuv123
              from Bengaluru, Karnataka
              Mar 14, 2023
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              Address: paytm bank ltd
              Website: paytm

              Hi Sir

              Here
              My Name is Narendra Babu Attibele
              Contact No [protected]
              i am since using paytm payment bank account No is[protected] IFSC code is PYTM0123456 in this account in the date if 14/06/2022 11:00 am to 01:30pm In between the Mangla Enterprises Merchant has Account holder with out knowing me debited Some of Rs 57650/- it si not Total @ once But it will debit Rs 3450/-, Rs 1000/- Rs 3000/-, Rs 11000/-, Rs 800/-, lastly Rs 38400/- Has debited without knowing the amount deducted messages also i didn't get After 2 o'Clock i seen my account No balance ?
              i given complaint against cyber crime about my Paytm payment bank Has been hacked i registered complaint both bank side complaint Has also under process and the other hand in cyber crime department No response complaint register No is [protected] i visited attibele police station also .
              Above this complaint
              Sir here attached debit time and details in screen shots

              sir please please follow up the update sir its humble Request

              Thanking you

              Yours Faithfully
              Narendra Babu V
              Bhuvaneshwari Nagar
              Attibele Anekal Taluk Bangalore -562107
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                M
                Manjunathnaidu21
                from Mumbai, Maharashtra
                Mar 9, 2023
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                I made a payment of20000rs from Paytm to rent owner but money still not processed.order id-[protected].
                Not even a proper customer to raise the complaint also.
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                  M
                  munesh998877
                  from Noida, Uttar Pradesh
                  Mar 8, 2023
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                  Address: gurgoan

                  Hello good afternoon sir,
                  paytm mobile solution to set automatic deduction in my bank account for gaana.com for ruppe 299 till 2041 for every month without any knowledge of me . whenever am reach to paytm executive they said they didnot do any cancelation and it is deduct 2041 continously every month and they can't help due to paytm policy system.
                  but they deduct money from any customer bank account its they liable its their policy. I can request more than 10 times call 6-7 times & make many ticket but they can't help me regarding this issue. i am sharing some image for prove they start deduct but not stop.

                  please stop my atomatic payment systm
                  name- MUNESH KUMAR
                  mobile number- [protected]
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                    R
                    rahul8524
                    Mar 3, 2023
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                    I want to delete my Paytm account and I am unable to do so on the app and I am also not able to contact the customer support.

                    Registered Mobile Number :- [protected]
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                      H
                      Harry_5510
                      from Farīdkot, Punjab
                      Feb 28, 2023
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                      It's been almost a year since I am a using paytm postpaid service. I always paid and never missed a postpaid repayment. Honestly saying, On February 7, 2023 i was jam packed that day, so busy throughout the day, at night 11.45 i suddenly remembered that it's the due date of paytm postpaid bill payment today. So i quickly opened my paytm app and initiated postpaid repayment. Money got deducted from my bank and but on paytm it was showed as in processing state. Payment Order Id [protected]. I have screenshots for that too. I did the full bill Payment that was due. Now It was from paytm end, that it has been processed late around 5 am in the morning. Now my postpaid account is blocked from thier end and late fee is also got imposed. It was my first time that i had faced this issue with them. So i tried to connect with them, raised issue through tickets on thier support section. No resolution provided. After a week i started getting multiple harassing calls on daily basis from aditya birla finance, and still getting till today. I tried to explain them the issue, that fault is from paytm end. Then started threatening me, like they would ruin my cibil etc. I request them again and again to provide late fee waiver for the first time, even if i was right from my end. But they don't listen. That's why raising my issue here. Hope, if this way works and helpful to raise my voice. Thanks
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                        M
                        Manassrivastava
                        from Farrukhabad, Uttar Pradesh
                        Feb 28, 2023
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                        Address: delhi

                        Sir/ma'am,
                        i am manas srivastava. actually i took a loan amount of rs. 750 from paytm postpaid in 2019 and he increases the amount to 12000 after that i got a message that if you pay the amount of rs 4000 your loan will be recovered and i pay the amout of rs. 4000 but after 4 months again i received a call from paytm postpaid that i have a remaining amount of rs. 15000 . this is really fraud done by paytm
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                          R
                          Rahulkewat
                          Feb 27, 2023
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                          Address: Chamroua

                          Sir mere Paytm se 35000 rupeya kat Gaya par dusre ke account me nhi pahucha.sir me chaheta hu ki aap meri help kare Mera Paisa refund karane me
                          Sir please help me

                          Mo.[protected]
                          Paytm no.[protected]
                          Amount:35000
                          Date:27/02/2023
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                            B
                            Bunnydon
                            Feb 26, 2023
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                            My item was not delivered for me.
                            But your delivery boy updated has the product delivered to me. He stolen the product from me without knowing me
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                              B
                              Bunnydon
                              Feb 26, 2023
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                              The item was not delivered for me but your agent updated has the product delivered and stolen the product.
                              I will go to court on this issue.
                              How dare you to steel my product
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                                B
                                baranidharan
                                from Chennai, Tamil Nadu
                                Feb 25, 2023
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                                My Paytm Postpaid was not paid and I have sent mail to NODAL officer regarding repayment time extension. But the Collection Agents continuously calling and messaging from multiple numbers for several times in a day which leads me mental stressed and affect my duty that put me inferior and slow my earning progress. As per my advocate advice, asked them to show their ID cards and ask them to send through official mail ID. till date they didn't show or send. Meanwhile, Paytm is levying charges and interest every month. Collection Agents torture is unbearable and coming through various numbers and after several days, I am complaining here. I don't know whether this is done under the permission of Paytm or following the RBI norms. Let me file complaint with RBI also regarding the same.

                                Some of the messages i have received through WhatsApp stating FAKE Legal Notices also.
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                                  N
                                  Nihad Ameer
                                  Feb 24, 2023
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                                  Address: Skymark One,Shop No.1, Ground Floor, Tower-D,Plot No. H-10B, Sector 98, Noida, UP-201301

                                  Hii
                                  I am Nihad Ameer a paytm user with upi ID [protected]@paytm & Phone Number [protected], my phone has been hacked and 2 fraudulent activities has been reported on my phone thrugh paytm @ 6:18 AM & 6:20 AM, 22 Feb 2022 which i have lost 12, 276 Rupees as Rent Payment to Mohammed Firdouz, [protected] is the number i got from my passbook, i tried contacting the the number and that number was not responding so i logged a complaint on same date @ 7:18 AM, Ticket ID [protected] and later called toll free number and registered another ticket : [protected] : and paytm executive informed that transaction is on processing stage & will block the payment and backend team will contact me within 48 hours, ( Till now i have not received any call form the backend team regarding this ) i made a follow up yesterday (23-Feb) and today and i have not received any updates and when i contacted paytm my call was not getting connected
                                  Today i got a message from paytm instead of blocking the transaction which was informed 2 days back Paytm has made that transaction to the fraudulent federal bank account (Receipt attached) ..i contacted SBI Bank which my payment has gone and they informed to contact paytm regarding this as money transfer happened through paytm ..
                                  I am a Paytm user and this is the first time I am having such a bad experience and the money i lost is of a Big Value. Kindly request you to look at this and help me to get my money back as I have already reported this issue within 1 hour from the fraudulent transaction time to block this payment. you can call me anytime @ +91 [protected]

                                  Thanks & Regards
                                  Nihad Ameer
                                  Kerala [protected]
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                                    Amit_Setia
                                    from Ludhiana, Punjab
                                    Feb 21, 2023
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                                    Loan Disbursed But amount not credited

                                    Address: Noida

                                    I applied for Business Loan for paytm. Its been 7 days still amount not credited. But EDIs are being deducted from my account, zero support responsibility from customer service. Note the fact that there are super abusive. Even contacting from the partner lendor didn't help and asked paytm to disburse the amount. But no resolution....
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