Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
siddhant sable
Jan 6, 2022
Report
Copy

I was told that the personal loan issue that I was facing will be fixed by 27th of December but since that day, your support team hasn't responded. It's just disappointing that I've been a customer of yours for 3 years and this is how you treat me. It's the least that I expected from you. Your support team is supposed to be 24x7 but they're hardly there for 20 seconds.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RaviLal22
    from Chandigarh, Punjab
    Jan 5, 2022
    Report
    Copy

    Address: Chandigarh
    Website: Paytm

    Respected sir I am Ravi Shankar live in Chandigarh on 1/1/2022 sharp 10.57 a.m i will 4030rs from paytm to bhartpe QR code my amount has been debit from my account but not credit in merchant account m suffring from financial crisis due to corona please help me out please help me to refund my amount this 4030 rs

    Its my humbel request to your please check n help me n m also chek bhartpe account there is no credit amount of 4030rs in merchance i will attach my debit amount

    Ph [protected]
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kento riram
      from Itanagar, Arunachal Pradesh
      Jan 4, 2022
      Report
      Copy

      Address: 4TH FLOOR, RELIABLE TECH PARK THANE BELAPUR ROAD NAVI MUMBAI Thane MH 400708 IN

      This is my second time that i am complaining because I purchased Robux (in game currency of roblox) of Rs.449.00 twice but i didn't got any robux but instead the money has been deduced from my account . I did this 2 times because at first it said purchased failed at the last moment after finishing the transaction and the second time I tried, it said "you already owned this purchase" and the same money got deducted from my account . PLEASE DO SOMETHING ABOUT IT.
      +3 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kento riram
        from Itanagar, Arunachal Pradesh
        Jan 4, 2022
        Report
        Copy

        Address: 4TH FLOOR, RELIABLE TECH PARK THANE BELAPUR ROAD NAVI MUMBAI Thane MH 400708 IN

        This is my second time that i am complaining because I purchased Robux (in game currency of roblox) of Rs.449.00 twice but i didn't got any robux but instead the money has been deduced from my account . I did this 2 times because at first it said purchased failed at the last moment after finishing the transaction and the second time I tried, it said "you already owned this purchase" and the same money got deducted from my account . PLEASE DO SOMETHING ABOUT IT, when I
        tried checked my last 2 transaction details on my SBI net banking profile then they weren't there!
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bandeep singh rajpal FKxsthKqLg
          Jan 3, 2022
          Report
          Copy

          Payed a premium due on[protected] from account no. 68×××××××0000010. refrence id- [protected].
          Paymnt bank - paytm mobile solutions
          Paymnt bank no.[protected]
          Transaction amount 42, 345.82 were deducted successfully but the premium is not updated till date.
          Please solve this issue at the earliest.
          Thankyou
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Brijendra bhoumiya
            from Shahjahanpur, Uttar Pradesh
            Jan 3, 2022
            Report
            Copy

            This transaction is made by me but unfortunately the money is sent wrong account, the transaction number is[protected]. i could report for this but Paytm customer service is not responding,
            I tried calling the Paytm customer care number [protected] 20s time but he not any response.
            I want resolve this problem immediately
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raoyadav0083
              from Hisar, Haryana
              Jan 3, 2022
              Report
              Copy

              My Paytm payment bank account debited but my uts wallet not credited yet.. SO PLS SOLVE THIS ISSUE ASAP.

              Regards
              Subhash kumar
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                smartyn13r
                from Andheri, Maharashtra
                Dec 31, 2021
                Report
                Copy

                I had a Paytm Mumbai Metro Store Value Pass with a balance of ₹266. Since I no longer travel using the metro I decided to cancel the same.
                I did a cancellation on[protected] from Paytm Mobile App Android. It displayed the cancellation was successful but I can't locate my refund.
                I was charged ₹29 as Cancellation Charges.

                Paytm App doesn't allow screenshots and I didn't receive any mail communication for the same too.

                Paytm Customer team is not helpful. Please help escalate.
                View replies
                How to get refund by cancellation of store value pass ?
                Reply
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  suman_01
                  from Hyderabad, Telangana
                  Dec 30, 2021
                  Report
                  Copy

                  I was paid rent though paytm to incorrect UPI. the transaction was processed successfully. i need my refund. i was filed so many tickets. i am unable to get any resolution or any acknowledgement from Paytm Side.

                  please help me on this

                  Ticket ID:[protected]

                  Order ID:[protected]

                  Amount 10100
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    STamang
                    from Gangtok, Sikkim
                    Dec 30, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Reference id:[protected]
                    On 25/11/21 i paid my bill through paytm debit card due to network issue i cancelled the payment but the amount 3867 got debited from my paytm bank account. So I contacted customer care they said me to fillup dispute form i did the same but they keep on saying that incorrect support document I attached the email the merchant has sended. Actually I don’t need to fillup those form it automatically refunds. Not only me alot of people have been facing refund issue with paytm I don’t know what they do with our money and my merchant has released the payment but paytm is not refunding me. Kindly paytm refund my money within 24hours.
                    +4 photos
                    Jan 2, 2022
                    Complaint marked as Resolved 
                    I got refund.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      DaveHeik
                      from Imphal, Manipur
                      Dec 28, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I tried purchasing an item from lords mobile. The amount got debited from my account but I didn't received the order. Upon enquiry, the purchased got cancelled. The order was not even showing in the Google payment history. Later on when I contacted the Lords mobile customer support team, they send me a screen shot of the cancelled item. I tried Google refund but as the item got cancelled, I was not able go through the process. I am attaching my transaction details, screen shot from the Lords mobile customer support team and Google play help history . So please go through this issue ASAP. I need to know when I get my refund and how long it will take? Please resolved this issue at the earliest.
                      +3 photos
                      Dec 28, 2021
                      Complaint marked as Resolved 
                      I was supposed to raise this complaint to Times of money not to paytm. But by mistake it was raised to paytm so I am marking this complaint as resolved as it was done by mistake.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashok9400
                        from Alwar, Rajasthan
                        Dec 26, 2021
                        Report
                        Copy

                        Address: Raghuwansh apartment model town

                        I have purchased Philips BT 3215/15 Beard trimmer for men by paytm mall ( order id [protected] )
                        I have received empty box, I'm Champlain 10-15 on paytm care, can't responding my complain clear declined
                        On one hand paytm help line number [protected] system speaks, we have started the process of refund on the original source of your payment. ( i have call recording )
                        And on one hand paytm care call executive say you can't get a refund
                        What has been seen, who believes this to be true and who is a lie
                        I am troubled by mental problem, paytm don't care. couldn't find any solution
                        How bad is the service Executive, you understand clearly
                        +3 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ankitchenu
                          from Rohtak, Haryana
                          Dec 25, 2021
                          Report
                          Copy

                          Address: Gurgaon

                          I have book train ticket, pay one time but amount deduct 2 times before 4 days, not amount refund to my account.
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashok9400
                            from Alwar, Rajasthan
                            Dec 25, 2021
                            Report
                            Copy

                            On one hand your help line number [protected] system speaks, we have started the process of refund on the original source of your payment.
                            And on one hand paytm call service you can't get a refund
                            What has been seen, who believes this to be true and who is a lie
                            I am troubled by mental problem, you don't care. couldn't find any solution
                            How bad is the service, you understand clearly
                            +2 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shardkumar
                              from Delhi, Delhi
                              Dec 25, 2021
                              Report
                              Copy

                              Address: Noida

                              One online order has been processed successfully for a fraud company Bellerose.in.

                              Paytm should have verified the credentials of the company.

                              On paytm help the advise is generated to call company' s mobile number.
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                meenat746
                                from Hyderabad, Telangana
                                Dec 25, 2021
                                Report
                                Copy

                                I made a transaction on 23rd dec on tcsion hub to buy a product the amount (599) got deducted from account but the purchase was not successful. I even contacted the TCS ion hub they said to check with the bank. Bu the bank didn't resolve my problem. I even tried to apply for refund but the Paytm bank is responding properly.Kindly do the needful as soon as possible.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parminderprapti
                                  from Dehradun, Uttarakhand
                                  Dec 23, 2021
                                  Report
                                  Copy

                                  On Dec 15 th 9.08 pm I recharged my tatasky 1000 rs also money deducted from my sbi savings account number [protected]
                                  Ref id number[protected] from paytm.
                                  Regards
                                  Parminder pal singh
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    aarkay71
                                    from Narwana, Haryana
                                    Dec 23, 2021
                                    Report
                                    Copy

                                    I ordered one product that is
                                    Milton DUO BOTTLE WITH JACKET Thermosteel Flask Set of 1 ( Silver, Stainless Steel, 1800 ml )
                                    ₹ 1710 but what they sent me is a piece of brick. Packaging was damaged. That was repacked box. I need a resolution on this please.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ayush amit
                                      from Delhi, Delhi
                                      Dec 21, 2021
                                      Report
                                      Copy

                                      Address: Ajabpur chock dehradun

                                      I ordered fast by paytm
                                      They show delivered fast
                                      But I did not receive fast tag
                                      I complained many times but they did not resolve the problem
                                      +1 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        raj.balbudhe
                                        from Nagpur, Maharashtra
                                        Dec 21, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I made online two transactions on 9 Dec 2021 to Google & the transactions failed but the amount was deducted from my SBI account & transferred to Times of Money Limited. I want to request a refund.

                                        Please find the added photo for the reference number.
                                        +1 photos
                                        Dec 31, 2021
                                        Complaint marked as Resolved 
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bank Of India
                                          1
                                          (2376)
                                          Axis Bank
                                          2.6
                                          (13000)
                                          Institute of Banking Personnel Selection [IBPS]
                                          1.2
                                          (1123)