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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 31

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R
Rockgovind
from Kanpur, Uttar Pradesh
Nov 22, 2021
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Address: Shikatra Kanpur
Website: Paytm.com

Dear Paytm team
Batana chahta hu ki maine paytm ke through payment ek shopkeeper ko kiya or wo payment pending ho gayi mere account se bhi paise kat gaye or mujhe shopkeeper ne saman dene se bhi mana kar diya . Ab agar paise uske account me pahuch bhi jayega to bhi nuksan mera hai . kyonki wo accept nhi karega ki payment uske account me pahuch gaye . Isliye aapse anurodh hai ki payment ko cancelled karne ki kripa kare. Or payment mere account me wapas kare . fault aapki taraf se hai isliye jimmedari bhi aapki banti hai .
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    D
    Densingh
    from Chennai, Tamil Nadu
    Nov 21, 2021
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    Address: F2 sasi homes Banu nagar 6 the avenue
    Website: Fraud compliant website

    Please refund my money please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please.
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      S
      Shivam2022
      from Mathura, Uttar Pradesh
      Nov 20, 2021
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      A no [protected]..cheat many customer and take too much amount buy creating fraud advertisement..block his no and upi accounts too..and act 420 over him..please take action against him..
      +2 photos
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        S
        soham18
        from Navsari, Gujarat
        Nov 19, 2021
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        Address: hansapore , navsari, gujarat
        Website: www.paytm.com

        I have paid my fees to sbi collect but merchnat has not received and not reversed to my account via paytm upi so take legal actiion against him
        +2 photos
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          D
          Dama Rajkiran
          Nov 19, 2021
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          Address: noida

          Hello sir, i am rajkiran i i ordered ipad in paytm on 12-nov-2021 delvery date is 16-nov-2021 till 19-nov-2021 i didn't get ipad deleviry boy saying i am not contacted with them his updated app like that but he did not doing any call to me i rigistered complaint in paytm also but they not giving proper reply they deliver through bluedart its waybill no is [protected] thats why i decided to rigister complaint againt paytm sir
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            S
            Soyed Murad Ali
            Nov 18, 2021
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            Address: Sardha,birbhum,731242

            Not clear ans...some body said already, /wait 24 hrs, /send ur issue screenshot, / successful hogea 13/11/21, / but I send money, after paytm sir said 13/11/21 time is not correct/ I said plz sir/ okey hold it/then I 6 Tims call, but ans cut the call/after 3 mints, I seeing delete my important chat, history...
            Whatever money, but I m a old customer of paytm...plz justice

            And sir, plz tell, how to case in court of paytm-plz
            Nov 18, 2021
            Updated by Soyed Murad Ali             Sir, if my area, I solved with local police
            But online, full hope ur complain
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              C
              Cj Boncacas
              Nov 18, 2021
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              Address: philippines

              I cannot create an new account due to indian code+91 i need+63 code thank you
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                A
                anupmj89
                from Trimbak, Maharashtra
                Nov 17, 2021
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                Address: India

                I was to make a payment through Paytm. They took the money from my Credit Card. Then said I have to upgrade my account to use kyc. For KYC video services, they were unavailable. Option for future appointments not available. Nor can I complete KYC, or use the money they have already taken from me. There’s no option for refund. How do I get my money back if I can’t use it ?
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                  I
                  Irfan Ahamed T
                  Nov 17, 2021
                  Resolved
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                  Resolved

                  Website: Paytm.in

                  I had booked a bus from Chennai to Dharapuram(booking id **********) on **-Nov-**** but the bus was got cancelled by the operator and the same is confirmed by the operator on phone.I am in the impression that the amount was get refunded it but when I found that the amount is not refunded, I raised the query to the Paytm. Paytm refuses to refund the amount citing the operator policy(Paytm is not providing the support document).
                  +1 photos
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  Paytm gave me the Refund
                  Nov 17, 2021
                  Updated by Irfan Ahamed T                   Here the Paytm says that your trip was completed . I want refund

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                    S
                    Shankar Kumar Gurjar
                    Nov 17, 2021
                    Resolved
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                    Resolved

                    Your order[protected]
                    product name : Neostreak Men's Slim Fit Stretchable Jeans (neoep-Dblue Dark Blue_32 I see that a refund was processed on October 16, 2021. refund reference number is HSBCN[protected]
                    +1 photos
                    Nov 28, 2021
                    Complaint marked as Resolved 
                    01204456456 paytm payment bank cunsumer helpline
                    Nov 18, 2021
                    Updated by Shankar Kumar Gurjar                     Not resolved sir
                    Nov 18, 2021
                    Updated by Shankar Kumar Gurjar                     All information provided sir but not received my amount in account
                    Nov 19, 2021
                    Updated by Shankar Kumar Gurjar                     Not resolved my complaint sir
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                      V
                      Vaibhav_singh1911
                      from Lucknow, Uttar Pradesh
                      Nov 16, 2021
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                      Website: www.paytm.com

                      My cashback of 200 is in pending from 1 month . It just shows will be credited within 24 hours
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                        D
                        deeksha68
                        Nov 16, 2021
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                        Website: Paytm

                        My money got debited from my bank account via paytm while booking train ticket but the ticket wasnt booked. I havent got the refund yet and there is no response from the customer care.
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                          yemelyon
                          Nov 15, 2021
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                          Website: Paytm

                          In paytm I have referred my friend and they made their first payment & i got the cashback of Rs100 on Nov 10, 2021. But my cashback was pending as i didnt link my bank account to my paytm. They told me to link my bank account to paytm before Nov 17, 2021. So i linked my bank to my paytm on Nov 13, 2021. But still i havent received my cashback of Rs.100 in my bank account. Please resolve.
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                            P
                            Pushan Sen
                            Nov 14, 2021
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                            I am yet to receive cashback of Rs 30.
                            Paytm accountinked to Phone [protected]
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                              N
                              Nedunchezhiyan e
                              Nov 12, 2021
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                              Address: Villupuram

                              Offer letter and payslip not received
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                                A
                                Akhilvyshak
                                from Kollam, Kerala
                                Nov 11, 2021
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                                Address: Kerala

                                I have not received the gold selling amount from PAYTM to my bank account
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                                  P
                                  Pankkaj Agarwal
                                  Nov 10, 2021
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                                  I am not able to send money from my wallet attached to 98xxxxxx76 although it is fully KYC and also to other Paytm user to whom I am sending money is also fully KYC. I have already tried making a complaint via chat and call but no resolution has been provided yet.

                                  Can you please help to provide me the resolution asap.
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                                    P
                                    Pradeep kotancheri
                                    from Kannur, Kerala
                                    Nov 10, 2021
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                                    Address: KOTANCHERY HO, ERUVATTY PO, KADIRUR, KANNUR

                                    Request to arrange Refund of my wrong recharge done today . Details below
                                    Phone Number - [protected] ( BSNL)
                                    Amount recharged successfully- Rs 198
                                    Order ID - [protected]
                                    Date & time- 10 Nov 2021, 10.12 AM
                                    BSNL ref No. [protected]
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                                      K
                                      kamesh nidigattu
                                      Nov 9, 2021
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                                      Address: Malkapuram, Visakhapatnam, Andhra Pradesh 530011, India

                                      I want refund my money back to my account, from 5days paytm not responding my problem
                                      +1 photos
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                                        Y
                                        YR
                                        Nov 8, 2021
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                                        Address: India

                                        Hi,
                                        I had Rs. 4357 in my Paytm Account in March 2021 (as per the closing balance). But this balance has surprisingly disappeared from my wallet and it doesn't show any transaction history as well. I have been trying get in touch with right person to get my money back, but Paytm Customer Care is good for nothing. Chat Support option is grayed out too. I dont know who should I talk to for getting my Rs 4357 back.
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