PayTM Mobile Solutions Complaints & Reviews

Sir/Madam,
First of all, I am your dedicated customer using your services and I enjoyed using your service. But I had faced a problems that still do not solved yet from your end. So, for my issue and grievances, I have been in contact with your customer care No. [protected] and 24x7 help services for the last 1 week to solve my issue but there has not been any positive response from your end to my grievances.Therefore, it compels me to approach your platform to solve my problem.

Total Deduction of Rs. 31, 000 against Withdrawn against Dispute on Dated 22-11-21: Detail transactions are shown below:1. Rs.1000 - Transaction I.D.[protected]. Rs.5000 - Transaction I.D.[protected]. Rs.5000 - Transaction I.D.[protected]. Rs.5000 - Transaction I.D.[protected]. Rs.1000 - Transaction I.D.[protected]. Rs.1000 - Transaction I.D.[protected]. Rs.4000 - Transaction I.D.[protected]. Rs.3000 - Transaction I.D.[protected]. Rs.4000 - Transaction I.D.[protected]. Rs.1000 - Transaction I.D.[protected]. Rs.1000 - Transaction I.D. [protected]..

Total deductions was Rs. 31, 000 was made from Paytm wallet withdrawn/Hold against dispute.After I raised a concern of this issue through your customer care and 24x7 help and after providing all necessary documents required..Total of Rs. 26, 000 was credited back into my Paytm wallet on 29-11-21 instead of total amount of Rs.31, 000. An amount of Rs.5000 is still missing and yet to be credited back into my paytm wallet. for this issue, I have raised a concern with your customer care and 24x7 help of this missing Rs.5000 which is to be refunded into my wallet account along with Rs.26000 to make it to be fully refunded of Rs.31, 000, but till date there is no credit back of my Rs.5000 into my Paym wallet and there is no revert response message from your customer care as well. I Requested you to immediately look into this issue and credit back of Rs.5000 into my paytm wallet which is due from your company.

I have uploaded the screen shot of the amount deducted from the paytm wallet and also the amount credited into my Paytm wallet account. Check the amount difference between total deducted and total amount credited, check the difference and do the needed full math difference and solve my issue at your earliest.

Please check all my history chat with this Ticket I.D. No. [protected] with your customer care at 24x7 help and also all the transaction history of Paytm wallet for your reference in solving my issue and problems at earliest.

My only issue to solve is to just credit back my missing Rs.5000 into my Pytm wallet which is not refunded fully out of Rs. 31, 000.

Thanking you, , Hope for speedy resolve to grievances.

There was a fraudulent transaction in my PayTM postpaid account where my limit of Rs 60000 was used for a few payments. I have escalated to PayTM but it is not getting resolved. From the transactions, we know the phone number which fraudulently used my PayTM to pay.

PayTM reference [protected]

3:48
M 4G
Select an option to pay
Paytm Balance
Available Balance 20
Pay 2160
G
Paytm Payments Bank
Available Balance 20
Insufficient balance in our account
Payrm
Bank
Error
Sorry, this transaction is declined
as our system surveillance bot has
flagged your account from making
this transaction
Ok
Debit Card XX 4818
ICICI Bank
New Payment Option
Debit, Credit Cards
Net Banking

I have purchased paytm gold through my paytm wallet on 01. 12. 2021 and sold it on the same day. But I didn't receive the sale amount to my bank account.

I have made several complaints through their dispute system. When they didn't respond, I have contacted their bank customer care people over phone and requested them to credit my money to the bank account.

Despite my complaints in every possible form, there's not a single reply from their side, nor my amount got credited to my bank account.

Please see that I receive my amount to bank account

I have ordered fastag on 26th november 2020 and the promised delivery date was 28th november but the same has not yet been provided till date i. E. 3rd december 2020.
On raising query through their online help page they have not communicated any satisfactory reply as to when will it be delivered and their customer care doesn't respond and always show busy. Delivery agent is rude as well

My two transactions failed on 2dec2021
But money deducted
I want my refund
1st transection is 500rs
2nd transaction is 300rs
So release my instead refund

Hey, I'm sending Rs. 3190 to bajaj Allianz on 29th of November by Paytm but merchant not received the payment and I'm also not get refunded
So i therefore request you to please go through my transaction and refund my Rs. 3190 as soon as possible.

Thanks & Regards
Shubh Mittal
[protected]

I am using Paytm through my mobile number [protected]. Today i booked my domestic gas cylinder through their mobile app as it mentioned a cash back offer for booking gas through them. Today morning (03/12/21) i booked my gas cylinder and made payment through Paytm. After the booking it didn't give any cash back offer as mentioned. When i tried to raise the issue through their customer support it doesn't give any option to raise that issue. This is pure cheating and misleading the customers through their fake cash back offers

Bcz of wrong upi ID my friend told I transacted the money to a wrong person. I did it today at 3.40pm, can I get the money back, can we cancel that transaction via online itself, or via brak. How can i contact that person request to pay back. Kindly reply

Dear sir/madam,

I booked a ticket to travel by bus of Babu Travels by Paytm app
I got my ticket confirmed and we also had seat numbers reserved V, U, P attached pdf.
but at the time of my travel bus operator kicked out us from the bus saying that my tickets are not confirmed
I register complaints on the Paytm app my complaint ticket Id is [protected]
Instead of providing me a refund, they told me that policy refund claim cannot be honored as its not their policy
I was traveling with my 1yrs old kid and with my family and we got mentally harassed by the whole situation as the bus operator told after the departure of the bus
Please provide justice so they cannot do the same with other people

Dear sir I am paytm user my paytm registered number-[protected].i trying wallet to bank transfer but transaction pending.money not received beneficiary Bank account.plz refund my money

I ordered a samsung galaxy m 32 mobile phone but I cancelled it and Amazon proceed refund but I am not received refund yet, I already wait 10 days but my refund was not credited in my bank account.refund reference number 875403

Plz check it
Money is debited from my account but not cridit my paytm wallet

I found out that money has been deducted from my paytm wallet citing a wallet dispute. I have no idea where this dispute came from . There are no operations through my wallet that would warrant a dispute. I only use the wallet for payments at local shops .

Hi,
I have been cheated by Paytm wherein I had booked a flight ticket on Paytm for travelling from Bengaluru to Mumbai scheduled on 23rd October 2021 with the booking done on 23rd September 2021 by paying Rs. 5130/- After booking the ticket I was informed by the Airline that the flight timings have been revised and since I was not comfortable to travel on the revised timings I spoke with the Airline (Vistara) customer care person and got my tickets cancelled and I was informed that full refund will be made by the Airline which also confirmed by the the Paytm customer care. I was informed by the Airline customer care to coordinate with the travel agent for getting an update on my refund and I had accordingly spoken with Paytm customer care twice/thrice and was allotted complaint/ticket no [protected]. However till date I have not received the refund of the booking amount (less Paytm convenience charges) eventhough I was informed by the Paytm customer care person that money will be refunded within 30 days from the day I had intimated the cancellation to them immediately after I spoke with the Airline customer care person.

Since July 2021, Money from my account is being deducted by "Ecom Paytm Noida" in total more than a thousand bucks have been debited from my account without my permission. I do use Paytm but that's not me! I want to file this complaint against the company

Hi A23 company i would like to complete that i have send money to your account please refund me back to my paytym

Added balance using my husband credit card to wallet, for this amount added from credit card, paytm block my paytm Account for suspicious fraudulent transaction. Follow all procedures to unblock my paytm account, it takes almost 4 days to unblock my account. After unblock my paytm account, Wallet balance got deducted of total Rs.31, 000 which is in the wallet account which was credited by using my husband credit card.
I have submitted and proofed all my KYC and related KYC required for which my paytm account was unblock... all KYC accepted and Active. I Want my Rs.31, 000 immediately back to my Paytm wallet account.
Please check the transaction I.D. for the Withdrawn against dispute to solve the issue from the video clip.

I also have submitted relevant documents and other needed screenshot for the complaint subject regarding withdrawn against dispute at your 24x7 chatbot at Paytm apps.

Also improve your customer care service.. I cannot even talk to customer care.

I am having Paytm wallet linked to my mobile since 2 years.Since 10 days, I can add money to the wallet.But can't send even Rs.1 to paytm wallet of others. getiing error' you are not allowed to perform this action KYC is updated..Informed Paytm by mail more than 25 times.and sent scanned copy of cancelled chq to transfer to by Bank accoubt.No response.Kindly help me.
Thanking You

Your's Faithfully

M.D.Hegdebr...

My order could not be placed as the payment was unsuccessful but money got deducted from the paytm wallet.

I have raised a ticket regarding the issue but no response.

Please send my refund to my bank account ASAP.

My orderID: [protected]

Wallet Ref No : [protected]