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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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1742
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PayTM Mobile Solutions reviews & complaints page 287

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I
Indransh Gupta
from Chandigarh, Chandigarh
Oct 28, 2017
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Address: Ludhiana, Punjab, 141001

Even after 10 days of buying the scooter from paytm i haven’t received the cashback.

Neither the agency know anything about this nor i am able to reach the consumer helpline.

Even after rasing ticket on 21st they didn’t respond.

I have been trying to reach paytm via facebook and twitter, they don’t have the courtsey to reply.

I haven’t seen such kind of service.

Looking forward for a response
+1 photos
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    S
    Somprakash Bhati
    from Jamnagar, Gujarat
    Oct 28, 2017
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    Address: 110062

    Maine 18 October ko apse ek order kiya jiska order number hai [protected] jo ki apka ivr is order id ko galat batata hai. Apne gati international ka awb number diya[protected] jisko gati wale galat batate hai. Customer care pe apke baat ho nahi pati me kis se baat karu is bare me. Please call me number
    [protected]
    [protected]
    +3 photos
    Oct 28, 2017
    Updated by Somprakash Bhati
    Please resolve my problem as soon as possible
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      P
      prshant kumar
      from Noida, Uttar Pradesh
      Oct 28, 2017
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      Address: 201005
      Website: home credit

      Dear team,
      This mail is regarding about my emi pay of home credit that details is that name - kanhaiya ji, contract number-[protected], emi amount-1082, and i pay thru on paytm online portal on date - 18/09/2017 time something between 8:30 to 9:30 pm i do my september month emi and with this i think i do a payment in advance for october month so i do one more payment my september month payment is update in company successfully but my october payment not update properly so i want my payment worth rupees 1082 refund in my account
      Thank you & regard
      Account holder name - mr. Prashant kumar
      Contact no.- [protected]
      E - mail id - [protected]@gmail.com
      Bank - oriental bank of commerce
      Branch - diwakar model school
      Ifsc code - orbc0105217
      A/c no.- [protected]
      Transaction id - prcr/70016188/726
      +1 photos
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        J
        Jainanjay Kumar
        from Noida, Uttar Pradesh
        Oct 28, 2017
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        Address: New Delhi, Delhi, 110001
        Website: paytm.com

        I had been suffering from last 35 days regarding the recharge issue of rs399 plan on my jio number, which was done by me on 24th september 2017 through online transaction by paytm, and it had been shown success but still my recharge didn't done. I already had raised my issue on jio customer care on calls and didn't found any solution instead of a suggestion to contact to paytm. So i had a word with paytm and they response me saying that the recharge was done successfull with the refernce number br0000eb5vgz shared by jio merchant.

        Thank you
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          P
          Pranav Tyagi
          from Agra, Uttar Pradesh
          Oct 28, 2017
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          Address: Meerut, Uttar Pradesh, 250002
          Website: paytm

          I have place an order at dominos.my amount has been deducted from my account but when i asked at dominos they said that they dnt accept paytm and i have to call back to paytm customer care to refund my amount back and when i called they are not responding. i ordered on 28/10/2017 around 5:30 pm at garh road branch in meerut city
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            N
            nareshsahu8001
            from Bengaluru, Karnataka
            Oct 28, 2017
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            Address: Jaipur, Rajasthan, 302029
            Website: paytm.com

            Dear sir
            I have ordered a product on 11 oct 2017 through paytm.com and i have received a defective product. And paytm provide 10 days refund policy. When i requested for return my return request was cencalled without my permission and i have received a message from paytm your return request is cencalled due to address unavailable. If my address is not available then how can i get my product.
            And after that i have complained in paytm order section but no response received from paytm regarding this issue. After 3 days i haven't received any resolution from paytm care.
            So i want my immediately.
            I have already complain in consumer court regarding this due to not received any response from your hand.
            My consumer complain
            Docut no - 486504
            My paytm order no - [protected]
            My order amount 3679
            My registered no - [protected]
            So i haven't any more time for waiting.
            I want my refund immediately.
            If you don't give then i will tell in consumer court.
            Thanks
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              V
              Vidhyadhar Patil
              from Mumbai, Maharashtra
              Oct 28, 2017
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              Address: Thane, Maharashtra, 421202
              Website: Paytm mall

              I have placed a order for fujitsu life book a555 laptopunder order no [protected] on 29th september 2017which was delivered to me on 5th october 2017 but it was a non functional product hence return was requested. Paytm has arranged a offline pickup from ecom express under which the order was picked from me and was delivered to seller on 17th october 2017.

              I have repeatedly notified this to paytm mall team with the valid return pickup receipt and tracking details with mails and their app at least 4 to 5 times. I have even called them and notified the same for more than 5 times.

              Still they have not provided me return or refund until now

              Instead they are now again requesting to iron the product and keep ready for pickup.

              So much stupidity is not observed in any case, please request a proper resolution.
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                T
                Tulsiraman
                from Bengaluru, Karnataka
                Oct 28, 2017
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                Address: 560058
                Website: paytm.com

                Transaction id in irctc -[protected], 495, 532, 612, 629, [protected]. All transactions are failed due to paytm not transferred amount but from my sbi debit card has detected the amounts. Please look on this issue and sort as soon as possible. Because am not able to contact paytm.
                And also sbi peoples says they cannot sort this issue those payment had debit to paytm account. My paytm account no [protected].
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                  M
                  Manoj Parvani
                  from Ahmedabad, Gujarat
                  Oct 28, 2017
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                  Address: Banaskantha, Gujarat, 385535

                  Have booked train ticket from irctc but ticket not booked.
                  I have debited money from my account.
                  Its booked date 22/10/2017,
                  Still not received any refund
                  Please let it be know what happend
                  I am calling to paytm customer care past 1 days they r not replaying properly,
                  So please take care of my request and solve my problem, my number [protected]
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                    L
                    Lovika Jaiswal
                    from Udaipur, Rajasthan
                    Oct 28, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                    Website: Paytmindia

                    I have book 4 seats in himgaurav 2x2 ac (Hrtc) through paytm at the total price 4218/- i want to cancel my tickets despite the option available for cancellation and refund. I am not able to proceed with it. I am unable to cancel the tickets. They are giving refund of rs. 3484. Then why am i not able to recieve the refund.
                    My order id is [protected]
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                      M
                      manish0307
                      from Gurgaon, Haryana
                      Oct 27, 2017
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                      Address: New Delhi, Delhi, 110045

                      I paid electricity bill and applied a promo code bses50 in which i will get 50rs.in my paytm wallet. I applied it successfully but after paying bill it didn't credit my account. Query ref. No. 41507523. Order id: [protected].

                      When i complained about this they told it didn't apply however i did. The worst part is that they told me you will get resolution within 2 business days but they replied me in 10 business days. This is very ridiculous & poor service. Very slow response.

                      I didn't get money that's ok for me but reply in 10 business days that is rubbish. They have waited me very long. No customer service company provides this much waiting period. Now i have switched to airtel to pay bills or recharges. They provide very high cash back and sometimes full cash back. Very fast & impressive service.
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                        S
                        Sidharth Jindal
                        from Gurgaon, Haryana
                        Oct 27, 2017
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                        Address: Faridabad, Haryana, 121005

                        My paytm wallet has been blocked again.
                        As i have amount in my wallet. Last few days ago. Last time also my account has block for 6 month i have to face many problem. Please help me out as soon as possible.
                        My mobile no. [protected]
                        Name sidharth jindal
                        E. Mail [protected]@gmail.com
                        Paytm wallet balance 700rs
                        Last amount received 600rs from my friend nitin in my wallet
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                          H
                          Hemanshi 23
                          from Vasai-Virar, Maharashtra
                          Oct 27, 2017
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                          When i have credited rs.1384 in paytm passbook in the month of october 2017
                          Through my s b. Account. Why it is showing nil balance??? Pl. Solve my problem. Mob — [protected].
                          6 time complaint no solution.. We here
                          Your advertisement telling paytm
                          Karo. If yu will not credit paytm passbook.
                          How i will recharge and pay my electricity
                          Bill. Solve my problem urgently
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                            R
                            Raghutheboss
                            from Bengaluru, Karnataka
                            Oct 27, 2017
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                            Address: 560001
                            Website: paytm Solutions

                            I have booked train ticket from irctc but ticket not booked.
                            I have debited money from my account.
                            Its booked date 22/10/2017,
                            Still not received any refund
                            Please let it be know what happend
                            I am calling to paytm customer care past 3 days they r not replaying properly,
                            So please take care of my request and solve my problem, my number [protected]
                            +3 photos
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                              I
                              Infotrtechnology
                              Oct 27, 2017
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                              Address: Raigad, Maharashtra, 410218

                              I was saw an offer of rs.298/- i done recharge it shown successful. Now its not showing my balance and i called tata docomo care. He told that sir its wrong offer. So my 298/- waisted so kindaly refound my balance to paytm waillet.
                              Recharge of number
                              [protected]
                              Transaction receipt
                              Orderno. [protected]
                              Payment details
                              Operator reference number [protected]
                              Amount paid rs. 298
                              Dilip vis
                              [protected]
                              +1 photos
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                                A
                                aniketmb
                                from Bengaluru, Karnataka
                                Oct 27, 2017
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                                Address: 560094

                                I recharged for airtel dth for re. 510/- on 23rd october, 2017 as per offer dth account should have received 535/- re. But dth balance is 510/- only. The customer interface is not responding properly. There is no other way to contact paytm. Paytm order no. [protected]. Either paytm should remove this false offer or credit remaining balance to my account
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                                  J
                                  Joicy Joy
                                  from Shimoga, Karnataka
                                  Oct 27, 2017
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                                  Website: paytm.com

                                  Since uber gave me an offer with paytm i loaded my paytm wallet with 555 rs. But since i couldn't book a cab with uber, i couldn't use the cash. Since the cash will not be able to transfer to credit card, kindly reverse my transaction as i do not want my money to be wasted like this. Kindly do the needful as soon as possible. Paytm account number: [protected]
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                                    P
                                    princegautam
                                    from Delhi, Delhi
                                    Oct 27, 2017
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                                    Resolved

                                    Address: New Delhi, Delhi, 110062
                                    Website: www.paytmmall.com

                                    Dear paytm,

                                    I have received amount of rs. 350 in my bank account on behalf of cinthol women's spin spark & fusion deo spray 450 ml. I agree, but in same order no. [protected] i placed total 12 items details are given below :-

                                    1. Vim dishwash gel, lemon 750 ml (Delivered)

                                    2. Harpic power plus disinfectant toilet cleaner 1 ltr. (Delivered)

                                    3. Dove daily shine shampoo 650 ml. (Delivered)

                                    4. Himalaya oil clear lemon face wash 100 ml. (Delivered)

                                    5. Godrej no. 1 sandal & turmeric soap 150 gm (Delivered)

                                    6. Maggi 2-minutes noodles masala 420g (Delivered)

                                    7. Maggi 2-minutes noodles masala 420g (Delivered)

                                    8. Odonil blocks 75gm mix cp 3+1 (Delivered)

                                    9. Cinthol women's spin spark & fusion deo spray 450 ml. (Refunded and money credited in my bank account)

                                    10. Colgate toothpaste maxfressh spicy fresh 150 g red gel (Refunded and money credited in my bank account)

                                    11. Colgate toothpaste maxfressh spicy fresh 150 g red gel (Refunded and money credited in my bank account)

                                    12. Vaseline intensive care deep restore body lotion 400 ml. (Still it's showing waiting for courier pickup)

                                    For this item vaseline intensive care deep restore body lotion 400 ml, from the date of order till today, i didn't receive this product and i told to paytm for cancel it, through mail even through call so, many times but they are not getting what exactly i want to say to them. At last i do not want this product i need money back into my bank account. It's my humble request to you kindly solve this problem its already 24 days back.

                                    Regards,
                                    Prince gautam
                                    [protected]
                                    +1 photos
                                    Oct 30, 2017
                                    Complaint marked as Resolved 
                                    Dear Paytm, Kindly resolve my complaint regarding my order Vasiline Body Lotion, which i placed on 03 october 2017 at paytm Regards, Prince Gatuam
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                                      D
                                      Dinesh7363
                                      from Nagpur, Maharashtra
                                      Oct 27, 2017
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                                      Address: Nagpur, Maharashtra, 440030

                                      Dear sir,
                                      I am unable to login my account. And not any get link massage, passward not get all techniq i try but not get success.
                                      Very difficult paytm system. Please talk me how to open my paytm.

                                      Login user name - [protected]
                                      Email id - [protected]@gmail.com
                                      Name - dinesh

                                      Please send link and open my account some ballance in my paytm wallet.

                                      Thank you,
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                                        K
                                        kakaRohit
                                        from Riasi, Jammu and Kashmir
                                        Oct 26, 2017
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                                        Address: Jammu, Jammu and Kashmir, 1234

                                        [protected] recharge received number but not received rs 50 date 13 September 12:57 pm time paytm fraud or notfraudd company details how can deducted my 50 not recharge my number I will need my money cut 50 [protected] recharge number
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