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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 290

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S
srinivas kandhala
from Vijayawada, Andhra Pradesh
Oct 24, 2017
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Address: Chittoor, Andhra Pradesh, 517520

A huge amount of money is deducted secretly from my bank through paytm by one97 communication without giving any notifiction.Please take necessary step to refund my money from paytm.
contact no:[protected]
e-mail:[protected]@gmail.com
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    G
    Guruneela
    from Chennai, Tamil Nadu
    Oct 24, 2017
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    Address: Kanyakumari, Tamil Nadu

    I have a message in recharge successful. But not recharge in my number [protected]. Amount debited in my account. So please return my amount.in case resolved my problem i will complaint consumer court.. Please solved my problem. Get a message in my paytm i'd order successful but not recharge my number. So please send my money to my paytm wallet otherwise i will complaint.
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      S
      saranya jeeva
      from Mumbai, Maharashtra
      Oct 23, 2017
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      Address: 600126
      Website: paytm

      Hi team

      Please escalate this order.

      Order : [protected]
      No of items: 2

      It was ordered on september 30th it was mentioned like it ll be delivered by 9th of october
      But yet i have not received.

      I have also tried chatting with paytm customer care there was no response properly hence i m drafting a mail.

      I need this order as soon as possible. Please reply soon

      Its been many days and i have made a payment as well.

      (Total 2 kurti)
      I did not return the cashback of his promosous movie tickets for 2 movie tickets .200
      While doing recharge for relaince dth service of 390 rs. it shows "please enter an amount between 10 to 100. how can a dth recharge be done under 100 rs. i am attaching a picture of it.
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        V
        venkateshkumarj
        from Jayamkondacholapuram, Tamil Nadu
        Oct 23, 2017
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        I had recharged rs.196/- my father mobile number
        ([protected]) by paytm prepaid on 21.10.2017. But that transaction is failed that money credited my paytm pass book. Then i transfer that money to bank. Still now my amount 196/- is not credited my account. I tried to paytm pass book showing request pending. Please tell me when my above amount credited my bank. I am affected by mental agony for the above issue. My email address: [protected]@gmail.com
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          R
          Ruhipansari94
          from Kolkata, West Bengal
          Oct 23, 2017
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          Address: Kamrup Metropolitan, Assam
          Website: Patym.com

          Paytm says customers trust is foremost. Is it? I feel customers are cheated in the name of brands and products. It totally understood that product delivered could be wrong but i never expected it to be this pathetic.

          I ordered a product (Crimsoune club navy blue printed slim shirt=) on 13th oct, order id : [protected]
          And a product (Crimsoune club blue solid slim denim) on 14th oct, order id : [protected]. To my astonishment the product is not what i had ordered. There's some dirty clothes wrapped up in d package which even my servants would deny to wear.

          Further, to seek redressal of my grevienance i tried to talk to the executive of patym support team. But none of the patym executives responded. There's no one even available to listen to my complaint.

          This ultimately says that we customers are fool and there's no value of our money. It seems we are # sitting out here or there's some kind of joke going on from the other end.

          I'm extremely upset and angry. I want any immediate response from the paytm side. I want full compensation for this dishonest behavior.
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            K
            kumarxz79
            from Vadodara, Gujarat
            Oct 23, 2017
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            Hello,

            My below transaction are showing pending from long time. Money got deducted from my wallet, but not credited to my bank account.

            Transferred to Bank

            Amount: 275
            Date : 19th Oct 2017
            Time: 3.07 PM
            Wallet Transaction ID: [protected]

            Please resolve this problem as soon as possible. its been 5 days already.

            Thanks
            Oct 24, 2017
            Updated by kumarxz79
            Hello !

            i got a message from paytm that the money has been transferred to the account but it is still not credited into my account.

            Bank txn ID : [protected]
            amount : 275
            wallet transaction ID : [protected]
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              H
              harshalc09
              from Aurangabad, Maharashtra
              Oct 23, 2017
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              Address: Jalgaon, Maharashtra, 424202

              I have board to bus from jalgaon (Bus no mh 20 w 9460) and after hundred km travail bus has been failed (There is fire in bus). Bus owner refuse to provide alternative transport service. And bus owner disconnected the contact with all bus passenger. We have filled complaint in shiload police station. And we all passenger board to private bus service on own risk. The bus mh 20 w 9460 jesus has been in custody of police.
              Operator has fail to provide the service. Please find the attached proofs.
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                O
                Omprakash Tripathi
                from Gurgaon, Haryana
                Oct 23, 2017
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                Address: Raigarh, Chhattisgarh, 496661
                Website: Paytm

                I have ordered and a product from paytm when i cancelled the order the money came to my wallet but when i transferred it to bbank aacount it shows successful but i haven't recieved my money in my bank aacount yet kindly process my transaction as fast as possible here a bank transaction id [protected]
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                  G
                  Gaurav Marathe
                  from Panaji, Goa
                  Oct 23, 2017
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                  Address: Aurangabad, Maharashtra
                  Website: www.paytm.com

                  Sir,
                  This is to inform u that on 22/10/2017... I booked my ticket from the app that i trust most but now i realised that paytm play with customers life they don't care about anyone they are only there to earn money... The 3rd class app... I booked ticket only because of the faith of paytm of the jesus tours and travelles (Mh 20w 9460) firstly when i reached to the source (Jalgaon neri mala) i saw the bus then i realized that they come with the old bus and no authorized name printed on the bus they simply written the name on paper and paste it on the bus then when we enter on the bus seats are broked and not working properly... Somehow we adjust then after 40-50 km the bus is stopped and then we saw that the bus all batteries and all equipments catch fire in it... Then the bus driver make a call to owner of bus then he picked call firstly and promises to bring another bus then after that the bus owner didn't received any calls then we have no bus to travell then after complaining to police we have to go with the government buses msrtc... I feel totally that paytm is responsible for that because they allow such unauthorized ower to work with them... We want totall refund.. From. Paytm... And we also filling the case to consumer court for that harrasmentment done by bus operator and paytm.. I am also attaching some vedio and photos of bus... We want totall refund

                  With regards

                  Gaurav marathe
                  Mob no [protected]
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                    A
                    Abhi Solanki
                    from Mumbai, Maharashtra
                    Oct 23, 2017
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                    Address: Thanjavur, Tamil Nadu, 613005

                    Hello, paytm my complaint is regarding return of product. Actually i ordered one prestige electric cattle from ttk prestige limited, it delivered on 15 oct 2017. But some reason i wanted to return that because it wasn't fulfilling my requirements, so i had returned it through my paytm app on 15 oct 2017. And i had return approved. And they gave me date of pick up 19 oct 2017. But still no one comes to pick up the return items, no call no msg no notifications are send to me by them. So please solve the problem and pick up that item and pay back.
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                      J
                      jagmohan1993
                      from Bengaluru, Karnataka
                      Oct 23, 2017
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                      Website: paytmmall.com

                      I have ordered for kitchen item (Prestige ppbb-02 barbeque) from paytm mall on 2 oct 2017. The package is due to be shipped on 4 oct 2017. And to be delivered by 14 oct 2017 but even after 20 oct 2017 the package is not shipped from the seller. I have tried contacting the support center but unfortunately no one is bothered about even acknowledging the issue also tried calling the seller that too in vein as nobody picked up the phone. So i have to cancel the order on 20 oct 2017 and they (Paytm) is not processing my refund. And nobody from the customer care is replying on the issues created.
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                        K
                        Kapil jhabak
                        from Mundi, Madhya Pradesh
                        Oct 23, 2017
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                        Address: Bhopal, Madhya Pradesh, 462001

                        Sir,
                        Narendra jhabak mobile no. [protected] has transferred rs. 1500 to my no. [protected] at 14 october 2017.
                        Order # qr2f76de886ce9ca19
                        Wallet txn. Id. [protected]. About 10 days are over but my issue is not solved i had many times messaged on pay tm help and support but no solution from their side.

                        Please help in making transfer of amount.
                        Thanks and help in resolving the problem.

                        Kapil jhabak
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                          U
                          upendrasood
                          from Chandigarh, Chandigarh
                          Oct 23, 2017
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                          Address: Chandigarh, Chandigarh, 160014

                          I must say that paytm services r pathetic. They have no system that one can speak to them all fraud.
                          I purchased coke and in that i sent one mesg and got mesg back that i have won rs 50 paytm mall cash back code c3yuhxyxxtmkj.
                          What a fun this code does't work.
                          Its better stop using paytm as they have no courtesy to call back their customers. Big fraud... And cheater.
                          Upendra sood
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                            S
                            Sai Nath Kotha
                            from Vijayawada, Andhra Pradesh
                            Oct 23, 2017
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                            Website: Paytm

                            I have played powerplay quiz with paytm on 8th october and i ve won the context and till now since october 8 i have not received my winnings and when i call customer also in the dailing options all others details are given but relating to powerplay quiz they haven't given so no response from paytm what is this from the next time we will be unable to use paytm for payments..
                            Plz with regards refund my winnings amount
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                              N
                              Nʌʋsʜʌɗ Åjmĕří
                              from Rajkot, Gujarat
                              Oct 23, 2017
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                              Address: 380051
                              Website: www.paytm.com

                              17 october ko mera shipment aane wala tha aaj 23 ho gai abhi tak nahi aaya or paytm care vale daily commentment dete he aa jeyaga like 24, 48, 72 hour... 8 october ko odder kiya tha.. Paytm care vale pas bhi koi solution nahi he kab aayega lekin sirf ye bolte he aa jayega aa jayega... Time pe dilevery nahi deni hoti he to compny ko tala laga do ya fir jo sahi he vo batao costomer ko daily call karta hu costomer care me ye hi answer mil raha he aayega aayega lekin kab aayega ye koi nahi bata raha
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                                T
                                Thirupathi Babu
                                from Bangalore, Karnataka
                                Oct 23, 2017
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                                Address: Bangalore, Karnataka, 560047
                                Website: paytm.com

                                Respected sir/mam,
                                Hi i have paytm account through the paytm account i used to recharge my phone and other bills, last time 18/10/2017 i have recharged to my idea number sum of rupees 46/- the status received saying as success. The received details of paytm given below.
                                Paid for orderpaytm order #[protected]paytm cash txn id [protected] operator reference number
                                Kk[protected]
                                Transmission receipt
                                Order number: [protected]-10-18 time: 11:43:55 pm amount: rs 46 result: success.
                                Thereafter i have sent enquiry mail to the idea costumer care i have received mail from idea costumer care saying this issue they cant do anything because from third party website. The idea mail reply given below.
                                We are sorry, a payment or recharge made through a third party website does not show in our system. So we are unable to check the details of the recharge you have mentioned in the enquiry. Please contact the customer care of the third party website you have used for a recharge who will be able to assist you further.
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                                  D
                                  dar tajamul
                                  from Meerut, Uttar Pradesh
                                  Oct 23, 2017
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                                  Hi my name is Tajamul ahmad dar my order no is #[protected] by mistake a write a wrong adress ..so this is my request to change my shipping adress ..my new adress is sushant city sector 3 meerut uttar pradesh NH 58 bypass road partapur...pincode 250103..and my contact no is [protected]
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                                    A
                                    amar kumar Swain
                                    from Beliator, West Bengal
                                    Oct 23, 2017
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                                    Address: Koraput, Odisha, 764003
                                    Website: Irctc rail connect app and paytm mobile solution

                                    Dear sir,
                                    I have made an online ticket booking through paytm mobile solution (Irctc rail connect app) payment of inr.391.80 with transaction id [protected] towards payee paytm mobile solution from my account on oct, 21, 2017 at 18:21 hours. The amount 391.80 have been debited from my account but the ticket is not issued only just showed as error. So now how can i get my money back. Its an violation of it act. Unlawful apps has been published. So plz help me to get asap.
                                    Yours,
                                    Amar kumar swain
                                    [protected]@gmail.com
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                                      V
                                      Vaibhavi K Shah
                                      from Mumbai, Maharashtra
                                      Oct 23, 2017
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                                      I ordered products the money was already paid at the time of placing the order. Expected delivery date wss 11/10/17 today its 23/10/17 and still i have nit received tjkse 2 products.
                                      When i contacted the seller one said that it is packed and eaiting for courier pick up which is not their job and paytm's job, the other said they didn't accept the order in first place... If the seller is not accepting the order how can paytm take miney feom me!?
                                      Then i tried contqcting consumer support but no response from paytm... Have been writing to them on the app as well as twitter but they seem to be least bothered
                                      These is pure looting... Collect the money don't deliver the product and then don't reply to customers.
                                      Kindly help me with this matter
                                      Vaibhavi shah
                                      Vaibhavi. [protected]@gmail.com
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                                        S
                                        SandyAgrawal
                                        from Gurgaon, Haryana
                                        Oct 23, 2017
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                                        Address: 122018

                                        Hi,

                                        I had placed a order with id [protected] which was a international product. I checked the status of my order today and it is marked delivered even order has not been delivered to me. I contacted paytm.com customer care and they refused to process my complaint. I am looking for money back if order can't be delivered to me. I checked with person for the order delivery but it is not delivered to any one.

                                        Order id : [protected]
                                        Item id : [protected]
                                        Awb number for gati international :[protected]

                                        Thank you
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