PayTM Mobile Solutions Complaints & Reviews

I am not able to see the tickets of train by the use of paytm... It is not working when I click on the date on which I want to see the tickets... It is getting shut off from the train item and going back to paytm homescreen

We have ordered suzuki access through paytm on 13 oct. The order i'd is [protected]. The vehicle has been picked up from showroom on 19th oct. We still didn't get the cash back of rs.4000. Called several times to paytm customer care and done mails too. But still didn't got my cash back as paytm advisors says they will highlight the issue and it's almost 10-15 days. I am hearing daily from them. Worst service and worst company. Will never book any of vehicle from paytm.

I had cancelled my train ticket vide pnr no [protected] and irctc has refunded an amount of rs 1910 through paytm to my hdfc credit card which has not yet been credited.
The details of my transaction is mentioned below.
Trans id: [protected]. Dated : 30/09/2017.
Refund id: [protected] dated : 03/10/2017.
Amount : rs 1910
Pnr no: [protected].

I have paid my electricity bill amounting rs. 3142.16/- on 22.10.2017vide reference no[protected]gacfuayg0 and order no. Is [protected]. Amount already debited from my account but not credited. As such it is requested to do the needful and credited back to my account immediately.

By mistake recharge done twice
First recharge Rs.201/- at 1:40 PM (Operator ref. no. [protected])
Second recharge Rs.201/- at 4:13 PM (Operator ref. no.[protected])
You are requested to return Rs.201/- of second recharge to my paytm wallet

As per condition they are not giving my cashback. 4000 rupees of cashback is not refunded from last five days. So please take strict action against them. And as soon as possible refund my money. If i am ordering something then they deduct payment in few seconds and when the time comes to refund they told 1 week etc. So please see my complaint and have a chat with them. Thanks

Order Id : [protected]
It shows ticket has been booked and emailed but have not recieved any email or any ticket booked.
And i did not receive refund also.Even after 15days.

My order id is showing cashback recieved but not credited to wallet and amount is showing pending. Paytm cash txn id [protected]. Please look into the issue and resolve at the earliest.

Photo attached for failed cashback reception. Time of deposit was 31st oct 2017 18:53hrs.

This amount is supposed to be credited in my account but not happened so far.

My account balance was theft without my permission.
In September month 10/9/2017 at the date some theft person access my account.

I need full details about this product and that theft person

Product purchase: OTHPG[protected] paytm mobile solutions

My friend has sent me 400rs. from his mobile no-[protected] on 17th-oct-2017
3:40pm with transaction no.[protected] but the same has not received by me.
my friend has also not received back the same.many time am caoplaint on apytm help and support but they no response, paytm custmer care service zero no contactibilty
Now am login paytm a/c its not open
Query ref no.41695990

please resolve
Thanx
Regards
Parmod
[protected]

Dear,

I am attaching the recharge information screen and i got the benefit after recharge both are differ, i complaint to paytm but they are not understanding my query & also not giving me proper response, they are saying contact to your telecom operator and you got right benefits.in information they are showing 60days & 30days benefits but i got only 28 days benefits.

So please see this.

Issues : my account password reset automatically last week. There is a balance of approx rs.16500 in wallet ([protected]).
Date : 2 november 2017 :
Tried to take help from paytm number : ""[protected]""

Description : i tried to reset my password - ivr says “due to technical issues we can not send you password reset link, try later”

My attempt:
I tried 2-4 times in this week but same message i got.
Now they have blocked my account with no justification why?
There is a balance of approx rs.16500 in wallet ([protected]).

Alternate solution i tried :
I tried to email at "[protected]@paytm.com" - that email id routing to ivr help.
Stuck in same ivr thing
I can not send any email to paytm, can't talk to their representatives.
By every way paytm route me to "[protected]" and stuck on same situation.

Now imagine : how many customers with their wallet account balance are stuck and paytm is using their money for their purpose saying your account is block.

My point : if account is block, give a solution do not throw us in front if ivr.
Send an email, give us a call, ask us to justify. Paytm prefer to keep the money and let you mess with ivr only.

I need a solutions in this week else this issue will go little high - keeping my possible effort to pull you attention to details

Hi team,
I paid for ticket booking on irctc using paytm payment gateway but ufortunately my ticket was not booked and balance is not refunded into paytm wallet please help. As it is showing in the paytm wallet passbook that rs 765 has been deposited but yet the wallet balance is zero.
My mob no. For paytm log in. Is given below.

Mob-[protected]

Please find attached snap for your reference.

I have ordered suzuki access 125 from paytm mall, order no. Is [protected],
I applied with promocode for cashback of rs.4000/-. I should have get cashback in 24 hours of shipment. I called customer care and they said they are trying to resolve the issue and complain no. Is 41924010. Please help me as paytm is not giving any response in this regard

Hi,

This is to inform you all that 'all your bank details and paytm details' are not safe and please check your credit/debit card for unauthorised transactions.
Friends please if possible just remove your saved card details in paytm and not to add more paytm cash.
The customer service is very worst and they won't help you if any debits from wallet/cards.
I already transferred my paytm cash and i uninstalled paytm in my mobile and few of my friends as well.

I think paytm shared their details with some one else some one hacked our details from paytm, everyone got their salary so please beware from paytm.

I faced this problem, paytm debited 499 inr from my account (Paytm cash) and 288inr another transaction (Cancelled and refunded) but i didn't done that transactions and some one used my account details and paytm allows others to login with out otp.
I am from hyderabad and never and ever i logged in from haryana/gurgaon but with out otp she one logged in and used my wallet for 2 transactions.
I raised a complaint at that time they shared the 499 inr transaction and details below.

Order id:[protected]
Inr: 499
Merchant name: ccavenue
User mail id: [protected]@gmail.com (Not mine)
Billed telephone num:[protected] (Not mine)
Gurgaon haryana 122002 india
Ip address: 139.59.16.208,
Web site: https://pg.rechargeitnow.comJOM0282421A7.

Friends i am going to file a case on paytm, but before that i want every one to know the fraud of paytm and if possible please don't do any transactions from debit/credit cards with out otp.

Paytm — can't login to paytm via facebook
I was actually using paytm everyday for my mobile recharge. I used to login via facebook and i had even added a paytm wallet of rs.200, i had used rs.100 from my paytm wallet but the next day when i got to paytm there was not the option of login via facebook. I just want you all to actually refund my money back to this mobile no:-[protected], this mobile no is registered

I feel like i have been cheated on paytm continuously! When ever i order something i get damaged or incomplete products! It never ever happens to me on the other sites, they really care about their customers. I got cheated again because seller sent me one product as i ordered for two as it’s also mentioned on the product page! Order no. [protected] query ref no. 40663115. I contacted customer care who doesn’t seem to care! Tells me that they cannot do anything because of the return policies! I don’t care about the damn return policies okay! I have paid for something and i should get the same product with the same quantity and quality! My money is not a waste! I never complain this much but this has crossed the limits. The sellers are cheating customers through the replace return policies this way. I’m a regular customer and paytm always waste my time and money and i thought it was improving and even recommended paytm to others. Now i will not do so anymore. After so many days since i had placed my order, they message me that my orders got cancelled or delayed because of issues from either sellers or courier services end. They have also delivered some of my orders at wrong places and to people who are not related to me! Such sort of services are provided by paytm! This is ridiculous!

Accidently i hav transfered to wrong number pls let me kno procedure to get back money when i called him for 20times not answered for any also did whatsapp to same number but it was only delivered but not read please help

Paytm, today at 00:45 am, i have recieved the messgae that 99 rs was deducted from my account automatically without my permission. When i was watching video in my gallery. I was not using even saavan today. Please arrange to resolve this on urgent basis and arrange to refund my money asap.
"paid rs.99.00 to saavn. Wallet txn id:[protected]. Updated balance:rs.27.0. Contact paytm.com/care for any issues."

Regards, tarun goyal.

Sir, i booked a ticket on irctc on 20th october 2017 by allahabad visa debit card through paytm gateway, but the ticket was not booked and the amount of 800 rupees was deducted from my account. Irctc refunded the amount by 22nd of october but i have still not recieved the amount in my bank account. I have attached some details of ticket.
Transaction id-[protected]
Cancellation id/refund id-[protected]
Transaction failed.
Bank-paytmag
Refund status-refunded
Refund date-22/10/2017