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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 284

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G
Gupta Akanksha
from Kanpur, Uttar Pradesh
Nov 2, 2017
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Address: Kanpur, Uttar Pradesh, 208001

By mistake recharge done twice
First recharge Rs.201/- at 1:40 PM (Operator ref. no. [protected])
Second recharge Rs.201/- at 4:13 PM (Operator ref. no.[protected])
You are requested to return Rs.201/- of second recharge to my paytm wallet
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    S
    Shubham Lamba
    Nov 2, 2017
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    Address: New Delhi, Delhi, 110009
    Website: paytm

    As per condition they are not giving my cashback. 4000 rupees of cashback is not refunded from last five days. So please take strict action against them. And as soon as possible refund my money. If i am ordering something then they deduct payment in few seconds and when the time comes to refund they told 1 week etc. So please see my complaint and have a chat with them. Thanks
    I tried to transfer 3000 through paytm to my friend but it showed transfer has been failed but amount has been gone and i got a message thank you for purchasing through paytm . How can i purchase anything when i tried to transfer amount and there are no transactions in paytm about that amount. Please refund my amount.

    cashback related problem - Comment #2904410 - Image #0
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      P
      prajwal2466
      from Mysore, Karnataka
      Nov 2, 2017
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      Order Id : [protected]
      It shows ticket has been booked and emailed but have not recieved any email or any ticket booked.
      And i did not receive refund also.Even after 15days.
      +2 photos
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        M
        Mayur Kalkundri
        from Lucknow, Uttar Pradesh
        Nov 2, 2017
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        My order id is showing cashback recieved but not credited to wallet and amount is showing pending. Paytm cash txn id [protected]. Please look into the issue and resolve at the earliest.

        Photo attached for failed cashback reception. Time of deposit was 31st oct 2017 18:53hrs.

        This amount is supposed to be credited in my account but not happened so far.
        +1 photos
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          B
          Burhanu Deen
          from Coimbatore, Tamil Nadu
          Nov 2, 2017
          Resolved
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          Resolved

          My account balance was theft without my permission.
          In September month 10/9/2017 at the date some theft person access my account.

          I need full details about this product and that theft person

          Product purchase: OTHPG[protected] paytm mobile solutions
          Nov 3, 2017
          Complaint marked as Resolved 
          OTHPG 725311412791 paytm mobile solutions. What is the above product. Who is the receiving person and contact number Remainder 2 Remainder 3
          Nov 02, 2017
          Updated by Burhanu Deen
          Update pls very urgent
          Nov 02, 2017
          Updated by Burhanu Deen
          What is the issue
          Pls I need full details
          Nov 03, 2017
          Updated by Burhanu Deen
          I have only purchase code details

          Product purchase: OTHPG[protected] paytm mobile solutions. Can you use this information for your search.

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            P
            parmodkumar3081
            from Delhi, Delhi
            Nov 4, 2017
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            Address: New Delhi, Delhi, 110034

            My friend has sent me 400rs. from his mobile no-[protected] on 17th-oct-2017
            3:40pm with transaction no.[protected] but the same has not received by me.
            my friend has also not received back the same.many time am caoplaint on apytm help and support but they no response, paytm custmer care service zero no contactibilty
            Now am login paytm a/c its not open
            Query ref no.41695990

            please resolve
            Thanx
            Regards
            Parmod
            [protected]
            +1 photos
            Nov 04, 2017
            Updated by parmodkumar3081
            I am already given all informention relted to my paytm transfree a/c no and tranx id no.
            Please find attached
            Pls help.

            Nov 07, 2017
            Updated by parmodkumar3081
            Dear sir/mam
            still money not added in paytm a/c [protected] and no update from paytm custmer support
            pls help to resolve the issue

            thanx
            regards
            parmod
            May 01, 2018
            Updated by parmodkumar3081
            Yet not resolved
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              S
              sacriy
              from Mumbai, Maharashtra
              Nov 2, 2017
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              Dear,

              I am attaching the recharge information screen and i got the benefit after recharge both are differ, i complaint to paytm but they are not understanding my query & also not giving me proper response, they are saying contact to your telecom operator and you got right benefits.in information they are showing 60days & 30days benefits but i got only 28 days benefits.

              So please see this.
              +2 photos
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                Gajenn
                from Noida, Uttar Pradesh
                Nov 2, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: paytm.com

                Issues : my account password reset automatically last week. There is a balance of approx rs.16500 in wallet ([protected]).
                Date : 2 november 2017 :
                Tried to take help from paytm number : ""[protected]""

                Description : i tried to reset my password - ivr says “due to technical issues we can not send you password reset link, try later”

                My attempt:
                I tried 2-4 times in this week but same message i got.
                Now they have blocked my account with no justification why?
                There is a balance of approx rs.16500 in wallet ([protected]).

                Alternate solution i tried :
                I tried to email at "[protected]@paytm.com" - that email id routing to ivr help.
                Stuck in same ivr thing
                I can not send any email to paytm, can't talk to their representatives.
                By every way paytm route me to "[protected]" and stuck on same situation.

                Now imagine : how many customers with their wallet account balance are stuck and paytm is using their money for their purpose saying your account is block.

                My point : if account is block, give a solution do not throw us in front if ivr.
                Send an email, give us a call, ask us to justify. Paytm prefer to keep the money and let you mess with ivr only.

                I need a solutions in this week else this issue will go little high - keeping my possible effort to pull you attention to details
                +2 photos
                Nov 03, 2017
                Updated by Gajenn
                I am stuck at this Screen - "What is customer care - its IVR which always says "technical issue can't rest your password" ... WHAT TO DO ?

                Nov 03, 2017
                Updated by Gajenn
                I contacted them on facebook... Paytm Hardly bother to respond and reply .. Check attach image.

                Nov 07, 2017
                Updated by Gajenn
                On TWITTER ... TAGED PAYTM & MR. VIJAY SHEKHAR SHARMA, PAYTM CARE -- No response.

                Nov 07, 2017
                Updated by Gajenn
                SENT A MESSAGE TO PAYTM VIA TWITTER...

                Nov 07, 2017
                Updated by Gajenn
                CREATER A TICKET[protected] ON PAYTM - No response till now.

                Nov 07, 2017
                Updated by Gajenn
                MY FOLLOWUP ON PAYTM CARE for TICKET[protected] No Response.

                Nov 08, 2017
                Updated by Gajenn
                Paytm Closed my Support Ticket[protected] With Resolving it.
                I'm still not able to login in my Account on 8th Nov 2017.

                Nov 08, 2017
                Updated by Gajenn
                PAYT COMMITMENT .ON TWITTER . TO FIX IT.

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                  R
                  ruhilahmad
                  from Bengaluru, Karnataka
                  Nov 2, 2017
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                  Address: Mumbai City, Maharashtra, 400053
                  Website: www.paytm.com

                  Hi team,
                  I paid for ticket booking on irctc using paytm payment gateway but ufortunately my ticket was not booked and balance is not refunded into paytm wallet please help. As it is showing in the paytm wallet passbook that rs 765 has been deposited but yet the wallet balance is zero.
                  My mob no. For paytm log in. Is given below.

                  Mob-[protected]

                  Please find attached snap for your reference.
                  +1 photos
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                    M
                    Mubina Lohawala
                    from Nagpur, Maharashtra
                    Nov 2, 2017
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                    Address: Nagpur, Maharashtra, 440002
                    Website: Paytm app

                    I have ordered suzuki access 125 from paytm mall, order no. Is [protected],
                    I applied with promocode for cashback of rs.4000/-. I should have get cashback in 24 hours of shipment. I called customer care and they said they are trying to resolve the issue and complain no. Is 41924010. Please help me as paytm is not giving any response in this regard
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                      K
                      kiranmayiarla
                      from Pune, Maharashtra
                      Nov 2, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500018
                      Website: paytm.com

                      Hi,

                      This is to inform you all that 'all your bank details and paytm details' are not safe and please check your credit/debit card for unauthorised transactions.
                      Friends please if possible just remove your saved card details in paytm and not to add more paytm cash.
                      The customer service is very worst and they won't help you if any debits from wallet/cards.
                      I already transferred my paytm cash and i uninstalled paytm in my mobile and few of my friends as well.

                      I think paytm shared their details with some one else some one hacked our details from paytm, everyone got their salary so please beware from paytm.

                      I faced this problem, paytm debited 499 inr from my account (Paytm cash) and 288inr another transaction (Cancelled and refunded) but i didn't done that transactions and some one used my account details and paytm allows others to login with out otp.
                      I am from hyderabad and never and ever i logged in from haryana/gurgaon but with out otp she one logged in and used my wallet for 2 transactions.
                      I raised a complaint at that time they shared the 499 inr transaction and details below.

                      Order id:[protected]
                      Inr: 499
                      Merchant name: ccavenue
                      User mail id: [protected]@gmail.com (Not mine)
                      Billed telephone num:[protected] (Not mine)
                      Gurgaon haryana 122002 india
                      Ip address: 139.59.16.208,
                      Web site: https://pg.rechargeitnow.comJOM0282421A7.

                      Friends i am going to file a case on paytm, but before that i want every one to know the fraud of paytm and if possible please don't do any transactions from debit/credit cards with out otp.
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                        S
                        Sumit Jais
                        from Beliator, West Bengal
                        Nov 2, 2017
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                        Address: Kendujhar, Odisha, 758035

                        Paytm — can't login to paytm via facebook
                        I was actually using paytm everyday for my mobile recharge. I used to login via facebook and i had even added a paytm wallet of rs.200, i had used rs.100 from my paytm wallet but the next day when i got to paytm there was not the option of login via facebook. I just want you all to actually refund my money back to this mobile no:-[protected], this mobile no is registered
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                          A
                          Ane10
                          from Delhi, Delhi
                          Nov 2, 2017
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                          I feel like i have been cheated on paytm continuously! When ever i order something i get damaged or incomplete products! It never ever happens to me on the other sites, they really care about their customers. I got cheated again because seller sent me one product as i ordered for two as it’s also mentioned on the product page! Order no. [protected] query ref no. 40663115. I contacted customer care who doesn’t seem to care! Tells me that they cannot do anything because of the return policies! I don’t care about the damn return policies okay! I have paid for something and i should get the same product with the same quantity and quality! My money is not a waste! I never complain this much but this has crossed the limits. The sellers are cheating customers through the replace return policies this way. I’m a regular customer and paytm always waste my time and money and i thought it was improving and even recommended paytm to others. Now i will not do so anymore. After so many days since i had placed my order, they message me that my orders got cancelled or delayed because of issues from either sellers or courier services end. They have also delivered some of my orders at wrong places and to people who are not related to me! Such sort of services are provided by paytm! This is ridiculous!
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                            Ashutosh8625
                            from Nagpur, Maharashtra
                            Nov 2, 2017
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                            Website: Paytm

                            Accidently i hav transfered to wrong number pls let me kno procedure to get back money when i called him for 20times not answered for any also did whatsapp to same number but it was only delivered but not read please help
                            +1 photos
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                              DeaRestt TArunn GOyal
                              from Agra, Uttar Pradesh
                              Nov 2, 2017
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                              Address: Bulandshahr, Uttar Pradesh, 203001

                              Paytm, today at 00:45 am, i have recieved the messgae that 99 rs was deducted from my account automatically without my permission. When i was watching video in my gallery. I was not using even saavan today. Please arrange to resolve this on urgent basis and arrange to refund my money asap.
                              "paid rs.99.00 to saavn. Wallet txn id:[protected]. Updated balance:rs.27.0. Contact paytm.com/care for any issues."

                              Regards, tarun goyal.
                              same happened with me with two of my saavmn pro accounts . i purchased a RS 1 membership but after 1 month of its expiry, 200 got deducted . Fraud company
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                                T
                                from Mohali, Punjab
                                Nov 2, 2017
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                                Address: 144411
                                Website: irctc.co.in

                                Sir, i booked a ticket on irctc on 20th october 2017 by allahabad visa debit card through paytm gateway, but the ticket was not booked and the amount of 800 rupees was deducted from my account. Irctc refunded the amount by 22nd of october but i have still not recieved the amount in my bank account. I have attached some details of ticket.
                                Transaction id-[protected]
                                Cancellation id/refund id-[protected]
                                Transaction failed.
                                Bank-paytmag
                                Refund status-refunded
                                Refund date-22/10/2017
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                                  Priyanshup123
                                  from Lucknow, Uttar Pradesh
                                  Nov 1, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh
                                  Website: Paytm.com

                                  On 1st october 2017 i was trying to add money to my paytm account associated with my number [protected] rs. 200 was deducted from my bank but i didn't recieve any money in my paytm account.
                                  Again on 1st of november i added 500 rs in a paytm account associated with the number [protected] but again money was deducted from my bank account but i didn't received any payment in paytm wallet.
                                  I am trying to contact paytm since so many days but i am unable to contact them.
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                                    M
                                    MohdSaeed494
                                    from Delhi, Delhi
                                    Nov 1, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 110037
                                    Website: PAY TM NOIDA

                                    Dear sir, today (01 nov 2017) some fraud made with me, who used my debit to purchase from paytm. I did not get any message but my a/c has been debited 1000 rs, but didn’t make this purchase.

                                    Please help me, and guide me what should i do? His transaction details are according my net banking account is

                                    Transaction description - visa pos txn at in /paytm noida
                                    Reconciliation reference - s354762
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                                      K
                                      Kulbhushan Gautam
                                      from New Delhi, Delhi
                                      Nov 1, 2017
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                                      Address: New Delhi, Delhi, 110040

                                      Dear sir,
                                      I operate the paytm account, i have received payment through my paytm account, i am transferring the amount with my patym account to my saving account, the paytm bank have charged of tax rs. 133.00. How can possible? That charges is very highly, rs. 133.00 shall not be charged by any bank in india. Please solved my query, if not solved, than i m stop my paytm account for future.

                                      Please look this matter asap.

                                      Regards,
                                      Kulbhushan gautam
                                      [protected]
                                      Email: [protected]@gmail.com
                                      Nov 01, 2017
                                      Updated by Kulbhushan Gautam
                                      Dear Sir,
                                      I operate the paytm account, i have received payment through my paytm account, i am transferring the amount with my patym account to my saving account, the paytm bank have charged of tax Rs. 133.00. how can possible? that charges is very highly, Rs. 133.00 shall not be charged by any bank in India. Please solved my query, if not solved, than i m stop my paytm account for future.

                                      Please look this matter asap.

                                      regards,
                                      Kulbhushan Gautam
                                      [protected]
                                      email: [protected]@gmail.com
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                                        Manjula Kaleswaram K
                                        from Madugula, Andhra Pradesh
                                        Nov 1, 2017
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                                        Address: New Delhi, Delhi

                                        Some people saying snapdeal made me to pay fraud payment with transaction id [protected] to number [protected]. Please get the payment back and block his account, if you encourage such fraudulants where will the indians go for justice. My amount is rs 4932. Please put back my amount in my account. Stop such fraud people. I do not have single paytm phone number to contact some person. This is rediculous. This one how can one prime minister promote...
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