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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 288

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J
Joicy Joy
from Shimoga, Karnataka
Oct 27, 2017
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Website: paytm.com

Since uber gave me an offer with paytm i loaded my paytm wallet with 555 rs. But since i couldn't book a cab with uber, i couldn't use the cash. Since the cash will not be able to transfer to credit card, kindly reverse my transaction as i do not want my money to be wasted like this. Kindly do the needful as soon as possible. Paytm account number: [protected]
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    P
    princegautam
    from Delhi, Delhi
    Oct 27, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110062
    Website: www.paytmmall.com

    Dear paytm,

    I have received amount of rs. 350 in my bank account on behalf of cinthol women's spin spark & fusion deo spray 450 ml. I agree, but in same order no. [protected] i placed total 12 items details are given below :-

    1. Vim dishwash gel, lemon 750 ml (Delivered)

    2. Harpic power plus disinfectant toilet cleaner 1 ltr. (Delivered)

    3. Dove daily shine shampoo 650 ml. (Delivered)

    4. Himalaya oil clear lemon face wash 100 ml. (Delivered)

    5. Godrej no. 1 sandal & turmeric soap 150 gm (Delivered)

    6. Maggi 2-minutes noodles masala 420g (Delivered)

    7. Maggi 2-minutes noodles masala 420g (Delivered)

    8. Odonil blocks 75gm mix cp 3+1 (Delivered)

    9. Cinthol women's spin spark & fusion deo spray 450 ml. (Refunded and money credited in my bank account)

    10. Colgate toothpaste maxfressh spicy fresh 150 g red gel (Refunded and money credited in my bank account)

    11. Colgate toothpaste maxfressh spicy fresh 150 g red gel (Refunded and money credited in my bank account)

    12. Vaseline intensive care deep restore body lotion 400 ml. (Still it's showing waiting for courier pickup)

    For this item vaseline intensive care deep restore body lotion 400 ml, from the date of order till today, i didn't receive this product and i told to paytm for cancel it, through mail even through call so, many times but they are not getting what exactly i want to say to them. At last i do not want this product i need money back into my bank account. It's my humble request to you kindly solve this problem its already 24 days back.

    Regards,
    Prince gautam
    [protected]
    Oct 30, 2017
    Complaint marked as Resolved 
    Dear Paytm, Kindly resolve my complaint regarding my order Vasiline Body Lotion, which i placed on 03 october 2017 at paytm Regards, Prince Gatuam
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      D
      Dinesh7363
      from Nagpur, Maharashtra
      Oct 27, 2017
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      Address: Nagpur, Maharashtra, 440030

      Dear sir,
      I am unable to login my account. And not any get link massage, passward not get all techniq i try but not get success.
      Very difficult paytm system. Please talk me how to open my paytm.

      Login user name - [protected]
      Email id - [protected]@gmail.com
      Name - dinesh

      Please send link and open my account some ballance in my paytm wallet.

      Thank you,
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        K
        kakaRohit
        from Riasi, Jammu and Kashmir
        Oct 26, 2017
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        Address: Jammu, Jammu and Kashmir, 1234

        [protected] recharge received number but not received rs 50 date 13 September 12:57 pm time paytm fraud or notfraudd company details how can deducted my 50 not recharge my number I will need my money cut 50 [protected] recharge number
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          G
          Gurunadham Surendra
          from Chennai, Tamil Nadu
          Oct 26, 2017
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          Address: Chennai, Tamil Nadu, 600071
          Website: Paytm gateway while paying matrix cellular bill

          I received Rs29806 bill for my matrix cellular network.
          When I tried to pay bill online on 18th October 2017, the gateway option I chose was paytm and I paid Rs29806 and money got deducted from my axis account. Below is the transaction details "
          INB/[protected]/PAYTM MOBILE SOLUTIONS
          PVT LTD/matr ".

          When I checked with matrix cellular customer support, they said that they didn't get any amount through paytm gateway and told me to confirm with paytm about the payment..

          I raised a query in paytm app but didn't get any response so far.. I am attaching the snapshot of it also.
          Please help me in getting my money back.
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            S
            snehalshirsat
            from Mumbai, Maharashtra
            Oct 26, 2017
            Resolved
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            Resolved

            Address: 201301
            Website: paytm.com

            I have ordered 2 la firangi kurtas in order no. [protected], i received only 1 packet which had 2 items mentioned on bill but only 1 item inside. This kurta is totally different from what i ordered and obviously lower quality. There customer care lines are no more operational and if you send email on [protected]@paytm.com you get a mail saying this address is not monitored. I raise concern on the app but in vain. They asked me to return. I courier guy was asking me for 2 products but i rcvd only 1 so i returned only 1.

            I am still waiting for resolution. I need 2nd item's money back or they should send item but no responce from paytm. They just close my requests without any resilution.
            Apr 19, 2018
            Complaint marked as Resolved 
            Thanks, I received 2nd item's money back in my paytm wallet.
            Apr 19, 2018
            Updated by snehalshirsat
            Thanks, I received second item's money back in my paytm wallet.
            We are unhappy facing many problems during booking offer codes are not responding
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              S
              Sidhant Kaul
              from Riasi, Jammu and Kashmir
              Oct 26, 2017
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              Not able to add money on paytm via my j&k bank debit. But using the card able to add money on other wallet. Very dissatisfying. Trying to add money from a long time but always unsuccessful. If problem is not solved.in future will never use paytm and also ask everyone to not use paytm. Even the toll free complaint no. Is not working properly. This should not be happening
              [protected]@gmail.com
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                Âmâń Śàhu
                from Samastipur, Bihar
                Oct 26, 2017
                Resolved
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                Resolved

                Address: Dhanbad, Jharkhand, 828111
                Website: www.paytm.com

                I have ordered of once you 103 centimetres lg smart led tv from paytm on 25th october. It's order no. Is [protected].in paytm / paytm mall app when i click on returns/replacement option button it display a message temporary not available. And when i called paytm to register a return of the product they told me that first we need to approved photos you sent us by the seller and concern department. Neither the seller not the concern department is replying me back. My 56000 rupees has been stuck in paytm. Paytm is totally fraud.
                Dec 29, 2017
                Complaint marked as Resolved 
                My complaint was resolved all but it took around one month.
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                  S
                  Swapnil g naik
                  from Mumbai, Maharashtra
                  Oct 26, 2017
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                  Address: North Goa, Goa, 403507
                  Website: Paytm mall

                  I had ordered paytm mall groceries and i received two packages from which one package was fine and second package was broken as seen even the tap was removed from the box and the seal was broken, when i counted the products inside the box found that 3 products are less and on invoice material list is ok but someone must have removed the products.
                  Order id:27a[protected]u7848
                  Awb: [protected]
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                    R
                    riyaz9589
                    from Indore, Madhya Pradesh
                    Oct 26, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: paytm

                    When i was order sony headphone order id-[protected], paytm offer me accessories warranty of all over india sony service center.
                    Now this is not working, and i am going to take replacement this headphone in service center,
                    But company denied to give replacement because paytm seller not authorized.
                    Even representative also show me authorized seller name. But unfortunitlly this seller not listed,
                    Than how can paytm allow in such cases.

                    I need refund my money back or provide me replacement.

                    Please find attachment of invoice of paytm
                    Request to you kindly help me and take a action in this case.
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                      I
                      Indu khosla
                      from Mumbai, Maharashtra
                      Oct 25, 2017
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                      Address: Thane, Maharashtra, 421301

                      Dear MS. KHOSLA: This is to inform you that your itinerary (PNR: A4WU2S) from Chennai to Mumbai has been cancellated . Please click https://goo.gl/Krwodk for the cancelled itinerary. We look forward to having you on board on another flight soon. [protected]. On this no. Transition has done. Vipan verma
                      Oct 25, 2017
                      Updated by Indu khosla
                      I hv put incorrect no. My no is [protected] n transition I’d is [protected]
                      Oct 25, 2017
                      Updated by Indu khosla
                      Dear MS. KHOSLA: This is to inform you that your itinerary (PNR: UBW8ST) from Mumbai to Chennai has been cancellated . Please click https://goo.gl/2iNTGB for the cancelled itinerary. We look forward to having you on board on another flight soon.
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                        A
                        from Chandigarh, Chandigarh
                        Oct 25, 2017
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                        Address: Jaipur, Rajasthan

                        Sir i have bought an earth RO systam 15 letre acqua water purifier. It delivered to me on 13oct 17and the product is damaged.
                        my docket no. is[protected] and order no. is [protected]. Please look into the matter. Kindly refund my money or replace the product as soon as possible. So many times i complain against the product and try to contact customer care toll free no. But there is no response from any customer care centre.
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                          D
                          Deepak Bhosale
                          from Ajra, Maharashtra
                          Oct 25, 2017
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                          Please stop payment transfered by fake caller from my savings account.
                          My savings account is in SBI, Datta Choek Branch, Yavatmal, Maharashtra.
                          Today at 9.30 am a fake call from mobile no. [protected] has came me and ask me about link my aadhar card with savings account no, so please Stop the Payment from PAYTM which is Transferresd to UCO BANK Account.
                          Please help me in this Case.
                          Thank You,
                          Rohidas Bhosale,
                          [protected]
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                            S
                            Sreeraam K
                            from Jagtial, Telangana
                            Oct 25, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500074
                            Website: Paytm app

                            Dear sreeram, Happy to inform that you International Order LED Battery-powered Wireless Night Light Stick Tap Touch Lamp Light was successfully delivered. Rate your shopping experience here: http://p-y.tm/42qahH

                            But not delivered
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                              T
                              tusharkhanna
                              from Mumbai, Maharashtra
                              Oct 25, 2017
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                              Address: Mumbai City, Maharashtra, 400053
                              Website: paytm.com

                              I have purchased hide and seek packets from star bazar store in Mumbai

                              I tried to redeem paytm cash to my paytm wallet but when i enter the code to the paytm mobile application, i received a message in which it was written, your request is under process and you will receive cashback within 24 hrs. Till now i have not received a single penny from Paytm.
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                                V
                                Vikas Gera
                                from Varanasi, Uttar Pradesh
                                Oct 25, 2017
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                                Address: Rohtak, Haryana, 124001

                                This is vikas gera from rohtak haryana on 22nd of october i sold a gold of about 2.098 gm on paytm but the respected money (approx 6000 inr) is still not credited in my bank account. paytm has blocked my money . it is requested to solve the issue.

                                order id:-[protected]
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                                  U
                                  from Pune, Maharashtra
                                  Oct 25, 2017
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                                  Address: 403802

                                  I can't book the tickets for evening show. it shows technical issues with the cinema centre ( zee square Vasco)
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                                    A
                                    arushi gulati
                                    from Nagpur, Maharashtra
                                    Oct 25, 2017
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                                    Address: Pune, Maharashtra, 411057
                                    Website: paytm.com

                                    I ordered a product, order id - [protected]
                                    The product got cancelled itself on 16 october, i have messaged paytm team several times and they didn't care enough to reply once, i tried to call also on 24*7 number but they continue to keep the customer on hold for hours and no answer. We as a customer how will gain trust on investing money on e commerce if such attitude persists. So pissed off with this behavior. Its been almost 10 days and no refund.
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                                      S
                                      shiv kumar shrivastava
                                      from Jaipur, Rajasthan
                                      Oct 25, 2017
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                                      Address: 328001
                                      Website: [email protected]

                                      My paytm se shoes rs 3695 ka order send.this mobile contect [protected] .this mobile se kaha gaya ki this mobile no per money transfer karo.mobile no. is [protected]. then i transfer money 3695 rs for mobile no [protected] date 12/10/2017time 16.44.43 .please send my order shoes or my Rs 3695 .
                                      Oct 25, 2017
                                      Updated by shiv kumar shrivastava
                                      paytm se Rs 3695 ke shoes purchase date 12/10/2017 .
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                                        S
                                        sourav chatterjee
                                        from Kolkata, West Bengal
                                        Oct 25, 2017
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                                        Address: Burdwan, West Bengal

                                        Sir,
                                        Ihave paid an amount of 1895/- for a ticket from kathgodam to asansol through paytm payment gateway, though the ticket was not confarm, i cancelled the ticket. Irctc refund statement says they have refunded the amount 1830 paytmsdk on the date 17th october2017. But ihave not received that amount yet
                                        I request you to do needfully. My transaction details are as follows

                                        Transaction id: [protected]
                                        Transaction date: 16-oct-2017
                                        Cancellation id/ refund id: [protected]
                                        Trans amt:1895
                                        Refund amt:1830
                                        Bank-paytmsdk
                                        Refund status - refunded
                                        Refund date-17-oct-2017
                                        My email id [protected]@gmail.com
                                        Mob no [protected]
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