Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

1

Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 283

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Chittorgarh, Rajasthan, 312613

Website: Paytm

Dear paytm
I m a frequent paytm user.. Its a good app to use i have been using it till 1 year now but recently me and my friends are facing issue with the transactions..
My grievance is that my friend was in need of money which i gave her earlier and now at the time or returning she returned as well... But i didn't received money
More clarity about transaction... Money got deducted from her paytm walley and also i got the msg from dmipaytm that i have received money with transaction id in msg... Here the thing is i only received message not the money.. But it got deducted from my friends account so she is saying i have paid you.. When i try to call paytm customer care helpline there is no way we can get to live person.. Its jst ivr who is messing always my friend account is blocked in which there are 1000+ rs which are of no use till date there is no proper solution for any paytm customer as there is no customer care like other reputed companies
I request paytm to go deep in matter and provide solution to me and people like me
. Or the next option is i would not be using paytm any more because we got other good option also..

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400104

On 03 nov 2017 an amount of 5000rs got credited to my paytm wallet through zoomcar however due to an emergency i wanted to transfer my funds to my bank account and there was a option below to transfer the same but in my paytm wallet there was no account added nor i shared my account details
While clicking on transfer to bank option it showed me that the transaction is failed due to network error however it shouldn't have been deducted from my paytm wallet still it got deducted showing as request pending
While contacting to the customer care, was wiling to speak to paytm customer care executive while selecfing the options on the ivr it was asking for the txn id and so i was entering the txn id but again and again was getting the same error that txn id is not valid
If this is the way you guys are running paytm the congratulations you guys are the biggest scammers in this whole world
I'll also file a complaint against you guys if my whole and sole full money is not going to get back into my paytm wallet on top of that many tweets would be shared as well i m definitely looking forward to consumer court
Kindly revert me and my money into my paytm wallet as soon as possible
Paytm contact no [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302017

Website: paytmmall.com/daikin-1-8-ton-5-star-split-ac-jtkm60srv16-CMPLXLARDAIKIN-1-8-TDUMM2025610F2EB89-pdp?p

This is with reference to my order number [protected] on paytm mal. The complains raised several time vide reference number 40839068, 41006391 & 41935943. The issue is as apprised time & again, please check my order was ftkp60srv16 (As per paytm order and paytm invoice), the product i received is fthp60srv16 (Photographs and the invoice sent by seller), which is different from the order i placed.

Earlier i requested for replacement of ac but now i am fed up and need to return the order, nothing else as the same is still packed as i received. I request you to kindly go through all the text written in this mail as this is the last time to share the photographs and the matter as the same have already been shared two times with you and one time with seller on his whats app number.

Its my request to refer these photographs including invoice copy of the packed product and confirm that the wrong product received and accordingly allow me to return this thing. Further, if you want further confirmation ask the seller regarding the conversation held with me on my number [protected] and [protected].

Above is the last mail sent to paytm care.

Actually the seller kolkata spartans / samsung plaza, delhi has ditched with me, as before placing the order on telephonic conversation it has been communicated that the ac list as ftkp60srv16 is actually jtkm60srv16 (As list wrong due to some technical issue on paytm site) but the seller shipped a wrong model which i never ordered or intended to buy i. E. Fthp60srv16

Nov 05, 2017

Updated by sonipramod I got a call from paytm but it was not mentioned whether this call was regarding this complain or the mail i sent to paytm, however the call got disconnected from paytm side two times, but no further call back received. The number is [protected].

Nov 06, 2017

Updated by sonipramod Now an email from paytm again mentioning since the price of the product is ok, so you have received the right product. The guys at paytm are not referring the model number of the product

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh, 530005

Website: Paytm

Sir my account no is [protected] today on 03 nov 2017 at 2218 hours i have transferred money 2025rs to bank but not shown in my account and not given bank details to me, sir my account no is [protected] today on 03 nov 2017 at 2218 hours i have transferred money 2025rs to bank but not shown in my account and not given bank details to me, sir my account no is [protected] today on 03 nov 2017 at 2218 hours i have transferred money 2025rs to bank but not shown in my account and not given bank details to me,

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cachar, Assam, 788015

Website: www.paytm.com

I have ordered an item wrongly through paytm app. Order no. [protected]. I want to cancel my order, as i dont want this item anymore. When i tried through paytm app, its showing you cannot cancel the order as it is sgipping with another item. I want to cancel both the items. My money is already deducted. I want my money back. Why i cant cancel an order if i dont want it anymore. Please help me to resolve my problem.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected sir/medum

This is to inform that i was booked trains tikcet using paytm gateway from my hdfc bank account on 27th june2017 of transection id [protected] and pnr no [protected] of trains ticket which i was cancelled on 21st oct2017 in irctc its shown in refund status as refunded to paytmsdk amount=1280.0
But still not refunded amount credit to my paytm account no.[protected] even not showing transection id on 27th june 2017 whan was booked nor showing cancelled ticket transection id [protected] till date in my wallet... Please have check and refund money as soon as possible to my paytm wallet or in account

Refund history
Transaction id :
Transaction date :
Dd-mm-yyyy

Search reset

E-ticket i-ticket

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 21-oct-2017 [protected] cancelled 1715.0 1280.0 paytmsdk refunded 23-oct-2017

Cancelled transaction details
Transaction id:[protected] pnr no [protected] train no./name:11055 / godan express
Date of journey:23-oct-2017 date of boarding:23-oct-2017 class:third ac (3a)
From:lokmanyatilak t (Ltt) to:deoria sadar (Deos) boarding:lokmanyatilak t (Ltt)
Resv upto:deoria sadar (Deos) quota: general (Gn) date of cancellation:21-oct-2017 21:15:23 hrs
Ticket type: e-ticket cancellation id:[protected]
Sl no. Name age gender status cancellation date
1 budhiraam nishad 38 male cancelled 21-oct-2017 21:15:23 hrs

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110075

I placed this order with order id - [protected] on 2/10/2017 and got 2 usb cables on 7/10/2017, out of which one was not working and so i initiated a return on 11/10/2017. The return was not picked up and on 16/10/2017 return got rejected - don't know why. After which i created an issue through the app and got response that i didn't initiated return request within time period bt as i can see it was a valid request within time period. The issue resolving team didn't waited for my response and closed the issue.

Please show some customer obsession and help me resolve the issue.

View replies

S

Skanda ar

from Bengaluru, Karnataka

Nov 5, 2017

Sir. My. Amount is deducted from wallet.. but stl. It's not transferred to my bank account

S

Skanda ar

from Bengaluru, Karnataka

Nov 5, 2017

My money is not transferred stl. My ACC..

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Sir I paid my EMI money through this application but it is not showing the transaction details and money also deducted from my bank account but money is not transfer the my loan account. Please give the my transaction status.

Nov 03, 2017

Updated by Shivu Chinnu On 31 I paid the money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440016

Sir my money has been deduct but my ticket was not booked. POS
80601052, txn#[protected], with transaction id :- [protected]
transaction date:-1 nov

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: paytm

Dear sir, i have transfered money fromy paytm wallet of rs.103 to my bank account but they shows transaction pending, so please sir solve the problem and refund my money to my paytm wallet account

Nov 03, 2017

Updated by thabsheer Dear sir, i have mistakely transfered my money from paytm wallet to bank account, but the notification shows as pending so please sir cancel the request and please rwfund my money back to my paytm wallet account

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: paytm.com

My order of 3 tshirts has not been delivered yet. First one wrong parcel was delivered to me bearing awb[protected] which is actually an mumbai order containing an sharee. My actual awb number is[protected] which is mentioned in order page is invalid as per xpressbees. Have called courier, sent messages through paytm app but no results.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 313001

Sir, i am satya prakash soni. An amount of rs.11000/ transferred from nagpur paytm vide txn id no.[protected] on 2/11/2011 to satya prakash soni, state bank of india, branch udaipur, account no.[protected], ifsccode, 0007889.
This amount has not been credited so far.in my account.
Please see where this has been blocked. Please help and credit this amount in my bank account sbi as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

Nov 03, 2017

Updated by satyasoni I have also paytem account no.[protected]. satya soni

Nov 03, 2017

Updated by satyasoni Please tell me if paytm company do not send or transfer money from a wallet to other Banks State Bank of India. and how much time it will take to credit the amount in other bank account.

Nov 04, 2017

Updated by satyasoni Paytm — non crediting amount 11000/ in sbi udaipur

1 Review
Sa satyasoni on Nov 4, 2017 Mark as Resolved
Phone/Mobile Number:
Transfer ID: Paytm Txn No.19545674

Dear Sir,
I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

This amount has not been credited so far. in my account.
Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

Beware: Today a phone no.[protected], called as representative of Paytm and asked my card no. and OTP . to solve my problem .He prefered to have 5000/ balance in my account to get transferred of 11000/ By mistake I told OTP and by the next time 1000/ had been deducted .
A second phone n0.[protected] called me and required similar information. So I denied. Please look into the matter .It is very serious
Please solve my problem . When my amount 11000/ will be deposted . I am in tension.

Please reply very soon.
satyasoni

Nov 04, 2017

Updated by satyasoni Dear Sir
I say above problem not solved yet. 4/11/2017. The amount of 11000/ has not been credited so far. in the account No.[protected] of Satya Prakash soni. SBI Bank, Delhi Gate, Branch, Udaipur, IFSC Code.No.0007889

Please look into the matter seriously
satyasoni

Nov 05, 2017

Updated by satyasoni Namaskar sir/madam
I have sent my complaint as cited above. I am thankful to the representative of your team who contacted me listen my grievances I have told all the matters. But yet no solution till now. Please look into the matter seriously. Please tell me when my amount of 11000/ will be credited to my SBIaccount Udaipur

Please tell me is it possible to give a fake Txn No. without transferring the amount. If it is possinble then a Fraud case complaint should be made against the person who has shown fake transferring money.
Please see the matter high level
Thanking your for your cooperation

satyasoni

Nov 05, 2017

Updated by satyasoni ConsumerComplaints.in › PayTM Mobile Solutions › Paytm — non crediting amount 11000/ in sbi udaipur
Paytm — non crediting amount 11000/ in sbi udaipur

Transfer ID: Paytm Txn No.19545674

Dear Sir,
I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

This amount has not been credited so far. in my account.
Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

ConsumerComplaints.in › PayTM Mobile Solutions › Paytm — non crediting amount 11000/ in sbi udaipur
Paytm — non crediting amount 11000/ in sbi udaipur

1 Review
Sa satyasoni on Nov 4, 2017 Mark as Resolved
Phone/Mobile Number: [protected]
Transfer ID: Paytm Txn No.19545674

Dear Sir,
I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

This amount has not been credited so far. in my account.
Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

Nov 13, 2017

Updated by satyasoni Sir,
I am very sorry and to say that I lodged complaint on 3/11/2017 for non crediting amount of 11000/ on my account. But not credited so far. 13/11/2107
i am satya prakash soni. An amount of rs.11000/ transferred from nagpur paytm vide txn id no.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, account no.[protected], IFSC 0007889.
This amount has not been credited so far 13/11/2017 .in my account.

Please see where this has been blocked. Please help and credit this amount in my bank account sbi as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

This amount should not be returned to that PAUTM Shop Outlet because the said shopkeeper has closed the shop and ran away.

Please help me

Nov 17, 2017

Updated by satyasoni Dear Sir, I am very strange that still no action has been taken so far by PAYTM company since 3/11/2017.
I have lodged a complaint which again I placed here. There is no one to listen to solve my problem

I lodged complaint on 3/11/2017 for non crediting amount of 11000/ in my SBI Udaipur account. But not credited so far till 17/11/2107

i am Satya Prakash Soni. An amount of Rs.11000/ transferred from Nagpur Paytm vide Txn id no.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, account no.[protected], IFSC 0007889.
This amount has not been credited so far 13/11/2017 .in my account.

Please see where this has been blocked. Please help and credit this amount in my bank account SBI Udaipur as given .
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

This amount should not be returned to that PAYTM Shop Outlet Mobile No.[protected] Name Suraj.as told. because the said Paytm shopkeeper has closed the shop and ran away.

PAYTM वालो ने मेरी रकम दबा ली है. वे मेरी रकम देना नहीं चाहते। ये एक तरह गबन का मामला लगता है. ये रकम जो नागपुर से मेरे मित्र ने मुझे भेजी है मेरे है बैंक SBI Account Udaipur अकाउंट में डिपाजिट होनी चाहिए। क्योकि जिस PAYTM दुकानदार को ट्रांसफर करेने के लिए दी थी वो दुकानदार अपनी दुकान नहीं खोल रहा. शायद भाग गया. इसलिए ये amount मेरे अकाउंट में डिपाजिट करवाने की कृपा करे.

Please listen my request seriously.

Satyasoni

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mayurbhanj, Odisha, 757036

Sir, i have already completed

Ekyc of my paytm account and also

Submitted paytm partner online form. But

Still not able to access the paytm golden

Gate app. How can i access the golde gate

App? Tell me the way of access of the

Paytm golden gate app and send e-mail

Me in my e-mail i'd

[protected]@gmail.com.

Thanks

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Solapur, Maharashtra, 413004

Website: Paytm

I purchased a canon eos 200d dslr from paytm. When i received the package i found speakers in it. So i filed a complaint with paytm regarding the same but they not responding well.
I tried so many calls and mails bt no one helping me. This is really wrost experience i ever experienced. Because it has 42490 amount. I lost my money.
Please need help. Can anyone help me. I m poor guy don't have idea what i do?
My register no - [protected]
Order id - [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 231001

Website: Paytm.

Dear sir,
I rahul mishra has added 10000 in my wallet.
I did a transfer of 5000 rs but the transaction was showing as pending and 5000 rupees has been deducted from my wallet.
Now how i will get it back...???
Please suggest and solve my problem.
Still today this transaction is under pending condition and i have not received my amount in my account or in my paytm wallet.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shimla, Himachal Pradesh, 176027

Website: Www.Google.Com

Hello dear sir before last 5 month my pin code delivery available 176027 but now no one product delivery available my pin code that's why can i know reason please sir do available my pin code i'm weekly buyer i'm doing alot of shopping sir so do something please sir do available delivery my pin code 176027 okay reply me sir and thanks in advance...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

my name is pratik patil & i have sent the amount of rs.3880 at 02/11/2017 from my paytm wallet to my bank account. The money has been deducted from my wallet but not transferred to my bank ac yet. It shows that its pending till now, now its more than 18 hours but still its pending. Sir please look at my problem & do needful.
thank you.
My wallet txn id - [protected]
E-mail id - [protected]@gmail.com

View replies

S

satyasoni

from Udaipur, Rajasthan

Nov 3, 2017

Dear Sir, A Sir, I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.
This amount has not been credited so far. in my account.
Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.
I have also Paytm account No.[protected]

yours
satyasoni
[protected]
[protected]@gmail.com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390001

Website: WWW.PAYTM.COM

Dear sir
My name pritesh mistry. My paytm kyc user on 1st november i transfer 50000 rs in paytm wallet. On next day i make transfer 50000 rs. To my bank but paytm app show u can transfer only 25000 rs.. Please help me to get 25000 rs to my bank. Paytm say that u can transfer 25000 rs to bank in a month. So why there is no any notification when i make 50000 rs pay in.
Its cheating because wallet inflow 50000 limit but out flow 25000
It means our money they store for whole month. They not give any notification related to transfer of fund to bank limit.
Please help me to get 25000 rs in my bank account immediately
Thanks

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked a ticket in irctc website through paytm sdk (Payment gateway) on 29 october-2017, ticket has been not booked but the amount got deducted. So the transaction got failed, when i'm checking the refund history the amount status is refunded in irctc site,
But still i have not got the amount back in my bank account. I am not sure how to get the money back to my account.
Please let me know if you need any other details.

View replies

M

Muhammed Uvais A

from Mumbai, Maharashtra

Dec 16, 2017

Sir please send my money in bank

L

Laswi

from Hyderabad, Telangana

Feb 28, 2018

Sir please send my money in my bank

L

Laswi

from Hyderabad, Telangana

Feb 28, 2018

Please send my money in my bank

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 110007

I have to pay money to my frnd while paying i have entered the wrng mobile number and money is transferred to the wrng person. It was 3000 rupees and if i call the respective person his mobile is switchedd off so i called paytm care they are telling the person has transferred money to others account we cant do anything and asking me to take legal action against me please helo mr to get back my moneyyy.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines