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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 283

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M
mrspiddy05
from Kolkata, West Bengal
Nov 3, 2017
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Address: Cachar, Assam, 788015
Website: www.paytm.com

I have ordered an item wrongly through paytm app. Order no. [protected]. I want to cancel my order, as i dont want this item anymore. When i tried through paytm app, its showing you cannot cancel the order as it is sgipping with another item. I want to cancel both the items. My money is already deducted. I want my money back. Why i cant cancel an order if i dont want it anymore. Please help me to resolve my problem.
+2 photos
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    G
    gulfam11
    from Mumbai, Maharashtra
    Nov 3, 2017
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    Respected sir/medum

    This is to inform that i was booked trains tikcet using paytm gateway from my hdfc bank account on 27th june2017 of transection id [protected] and pnr no [protected] of trains ticket which i was cancelled on 21st oct2017 in irctc its shown in refund status as refunded to paytmsdk amount=1280.0
    But still not refunded amount credit to my paytm account no.[protected] even not showing transection id on 27th june 2017 whan was booked nor showing cancelled ticket transection id [protected] till date in my wallet... Please have check and refund money as soon as possible to my paytm wallet or in account

    Refund history
    Transaction id :
    Transaction date :
    Dd-mm-yyyy

    Search reset

    E-ticket i-ticket

    Refund status
    S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
    1 [protected] 21-oct-2017 [protected] cancelled 1715.0 1280.0 paytmsdk refunded 23-oct-2017

    Cancelled transaction details
    Transaction id:[protected] pnr no [protected] train no./name:11055 / godan express
    Date of journey:23-oct-2017 date of boarding:23-oct-2017 class:third ac (3a)
    From:lokmanyatilak t (Ltt) to:deoria sadar (Deos) boarding:lokmanyatilak t (Ltt)
    Resv upto:deoria sadar (Deos) quota: general (Gn) date of cancellation:21-oct-2017 21:15:23 hrs
    Ticket type: e-ticket cancellation id:[protected]
    Sl no. Name age gender status cancellation date
    1 budhiraam nishad 38 male cancelled 21-oct-2017 21:15:23 hrs
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      P
      Princy Juneja Varshney
      from Delhi, Delhi
      Nov 3, 2017
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      Address: New Delhi, Delhi, 110075

      I placed this order with order id - [protected] on 2/10/2017 and got 2 usb cables on 7/10/2017, out of which one was not working and so i initiated a return on 11/10/2017. The return was not picked up and on 16/10/2017 return got rejected - don't know why. After which i created an issue through the app and got response that i didn't initiated return request within time period bt as i can see it was a valid request within time period. The issue resolving team didn't waited for my response and closed the issue.

      Please show some customer obsession and help me resolve the issue.
      Sir. My. Amount is deducted from wallet.. but stl. It's not transferred to my bank account

      rejection of return order - Comment #2905953 - Image #0
      My money is not transferred stl. My ACC..

      rejection of return order - Comment #2905954 - Image #0
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        S
        Shivu Chinnu
        from Puttur, Karnataka
        Nov 3, 2017
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        Address: Bangalore, Karnataka

        Sir I paid my EMI money through this application but it is not showing the transaction details and money also deducted from my bank account but money is not transfer the my loan account. Please give the my transaction status.
        +1 photos
        Nov 03, 2017
        Updated by Shivu Chinnu
        On 31 I paid the money
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          K
          kumar neil
          from Nagpur, Maharashtra
          Nov 3, 2017
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          Address: Nagpur, Maharashtra, 440016

          Sir my money has been deduct but my ticket was not booked. POS
          80601052, txn#[protected], with transaction id :- [protected]
          transaction date:-1 nov
          +1 photos
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            T
            thabsheer
            from Mysore, Karnataka
            Nov 3, 2017
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            Website: paytm

            Dear sir, i have transfered money fromy paytm wallet of rs.103 to my bank account but they shows transaction pending, so please sir solve the problem and refund my money to my paytm wallet account
            +2 photos
            Nov 03, 2017
            Updated by thabsheer
            Dear sir, i have mistakely transfered my money from paytm wallet to bank account, but the notification shows as pending so please sir cancel the request and please rwfund my money back to my paytm wallet account
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              P
              Prasuna Barik
              Nov 3, 2017
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              Website: paytm.com

              My order of 3 tshirts has not been delivered yet. First one wrong parcel was delivered to me bearing awb[protected] which is actually an mumbai order containing an sharee. My actual awb number is[protected] which is mentioned in order page is invalid as per xpressbees. Have called courier, sent messages through paytm app but no results.
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                S
                satyasoni
                from Udaipur, Rajasthan
                Nov 3, 2017
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                Address: Nagpur, Maharashtra, 313001

                Sir, i am satya prakash soni. An amount of rs.11000/ transferred from nagpur paytm vide txn id no.[protected] on 2/11/2011 to satya prakash soni, state bank of india, branch udaipur, account no.[protected], ifsccode, 0007889.
                This amount has not been credited so far.in my account.
                Please see where this has been blocked. Please help and credit this amount in my bank account sbi as given
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.
                +2 photos
                Nov 03, 2017
                Updated by satyasoni
                I have also paytem account no.[protected]. satya soni
                Nov 03, 2017
                Updated by satyasoni
                Please tell me if paytm company do not send or transfer money from a wallet to other Banks State Bank of India. and how much time it will take to credit the amount in other bank account.
                Nov 04, 2017
                Updated by satyasoni
                Paytm — non crediting amount 11000/ in sbi udaipur

                1 Review
                Sa satyasoni on Nov 4, 2017 Mark as Resolved
                Phone/Mobile Number:
                Transfer ID: Paytm Txn No.19545674

                Dear Sir,
                I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

                This amount has not been credited so far. in my account.
                Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

                Beware: Today a phone no.[protected], called as representative of Paytm and asked my card no. and OTP . to solve my problem .He prefered to have 5000/ balance in my account to get transferred of 11000/ By mistake I told OTP and by the next time 1000/ had been deducted .
                A second phone n0.[protected] called me and required similar information. So I denied. Please look into the matter .It is very serious
                Please solve my problem . When my amount 11000/ will be deposted . I am in tension.

                Please reply very soon.
                satyasoni

                Nov 04, 2017
                Updated by satyasoni
                Dear Sir
                I say above problem not solved yet. 4/11/2017. The amount of 11000/ has not been credited so far. in the account No.[protected] of Satya Prakash soni. SBI Bank, Delhi Gate, Branch, Udaipur, IFSC Code.No.0007889

                Please look into the matter seriously
                satyasoni

                Nov 05, 2017
                Updated by satyasoni
                Namaskar sir/madam
                I have sent my complaint as cited above. I am thankful to the representative of your team who contacted me listen my grievances I have told all the matters. But yet no solution till now. Please look into the matter seriously. Please tell me when my amount of 11000/ will be credited to my SBIaccount Udaipur

                Please tell me is it possible to give a fake Txn No. without transferring the amount. If it is possinble then a Fraud case complaint should be made against the person who has shown fake transferring money.
                Please see the matter high level
                Thanking your for your cooperation

                satyasoni
                Nov 05, 2017
                Updated by satyasoni
                ConsumerComplaints.in › PayTM Mobile Solutions › Paytm — non crediting amount 11000/ in sbi udaipur
                Paytm — non crediting amount 11000/ in sbi udaipur

                Transfer ID: Paytm Txn No.19545674

                Dear Sir,
                I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

                This amount has not been credited so far. in my account.
                Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

                ConsumerComplaints.in › PayTM Mobile Solutions › Paytm — non crediting amount 11000/ in sbi udaipur
                Paytm — non crediting amount 11000/ in sbi udaipur

                1 Review
                Sa satyasoni on Nov 4, 2017 Mark as Resolved
                Phone/Mobile Number: [protected]
                Transfer ID: Paytm Txn No.19545674

                Dear Sir,
                I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.

                This amount has not been credited so far. in my account.
                Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.
                Nov 13, 2017
                Updated by satyasoni
                Sir,
                I am very sorry and to say that I lodged complaint on 3/11/2017 for non crediting amount of 11000/ on my account. But not credited so far. 13/11/2107
                i am satya prakash soni. An amount of rs.11000/ transferred from nagpur paytm vide txn id no.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, account no.[protected], IFSC 0007889.
                This amount has not been credited so far 13/11/2017 .in my account.

                Please see where this has been blocked. Please help and credit this amount in my bank account sbi as given
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

                This amount should not be returned to that PAUTM Shop Outlet because the said shopkeeper has closed the shop and ran away.

                Please help me

                Nov 17, 2017
                Updated by satyasoni
                Dear Sir, I am very strange that still no action has been taken so far by PAYTM company since 3/11/2017.
                I have lodged a complaint which again I placed here. There is no one to listen to solve my problem

                I lodged complaint on 3/11/2017 for non crediting amount of 11000/ in my SBI Udaipur account. But not credited so far till 17/11/2107

                i am Satya Prakash Soni. An amount of Rs.11000/ transferred from Nagpur Paytm vide Txn id no.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, account no.[protected], IFSC 0007889.
                This amount has not been credited so far 13/11/2017 .in my account.

                Please see where this has been blocked. Please help and credit this amount in my bank account SBI Udaipur as given .
                I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.

                This amount should not be returned to that PAYTM Shop Outlet Mobile No.[protected] Name Suraj.as told. because the said Paytm shopkeeper has closed the shop and ran away.

                PAYTM वालो ने मेरी रकम दबा ली है. वे मेरी रकम देना नहीं चाहते। ये एक तरह गबन का मामला लगता है. ये रकम जो नागपुर से मेरे मित्र ने मुझे भेजी है मेरे है बैंक SBI Account Udaipur अकाउंट में डिपाजिट होनी चाहिए। क्योकि जिस PAYTM दुकानदार को ट्रांसफर करेने के लिए दी थी वो दुकानदार अपनी दुकान नहीं खोल रहा. शायद भाग गया. इसलिए ये amount मेरे अकाउंट में डिपाजिट करवाने की कृपा करे.

                Please listen my request seriously.

                Satyasoni
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                  J
                  jmm1990
                  from Guskhara, West Bengal
                  Nov 3, 2017
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                  Address: Mayurbhanj, Odisha, 757036

                  Sir, i have already completed

                  Ekyc of my paytm account and also

                  Submitted paytm partner online form. But

                  Still not able to access the paytm golden

                  Gate app. How can i access the golde gate

                  App? Tell me the way of access of the

                  Paytm golden gate app and send e-mail

                  Me in my e-mail i'd

                  [protected]@gmail.com.

                  Thanks
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                    P
                    Pradeel Hirol
                    from Bengaluru, Karnataka
                    Nov 3, 2017
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                    Address: Solapur, Maharashtra, 413004
                    Website: Paytm

                    I purchased a canon eos 200d dslr from paytm. When i received the package i found speakers in it. So i filed a complaint with paytm regarding the same but they not responding well.
                    I tried so many calls and mails bt no one helping me. This is really wrost experience i ever experienced. Because it has 42490 amount. I lost my money.
                    Please need help. Can anyone help me. I m poor guy don't have idea what i do?
                    My register no - [protected]
                    Order id - [protected]
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                      J
                      jgdrahul
                      from Pathankot, Punjab
                      Nov 3, 2017
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                      Address: 231001
                      Website: Paytm.

                      Dear sir,
                      I rahul mishra has added 10000 in my wallet.
                      I did a transfer of 5000 rs but the transaction was showing as pending and 5000 rupees has been deducted from my wallet.
                      Now how i will get it back...???
                      Please suggest and solve my problem.
                      Still today this transaction is under pending condition and i have not received my amount in my account or in my paytm wallet.
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                        N
                        Nitik Mahajan
                        from Lucknow, Uttar Pradesh
                        Nov 3, 2017
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                        Address: Shimla, Himachal Pradesh, 176027
                        Website: Www.Google.Com

                        Hello dear sir before last 5 month my pin code delivery available 176027 but now no one product delivery available my pin code that's why can i know reason please sir do available my pin code i'm weekly buyer i'm doing alot of shopping sir so do something please sir do available delivery my pin code 176027 okay reply me sir and thanks in advance...
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                          P
                          pr@tik
                          from Pune, Maharashtra
                          Nov 3, 2017
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                          my name is pratik patil & i have sent the amount of rs.3880 at 02/11/2017 from my paytm wallet to my bank account. The money has been deducted from my wallet but not transferred to my bank ac yet. It shows that its pending till now, now its more than 18 hours but still its pending. Sir please look at my problem & do needful.
                          thank you.
                          My wallet txn id - [protected]
                          E-mail id - [protected]@gmail.com
                          +1 photos
                          Dear Sir, A Sir, I am Satya Prakash Soni . An amount of Rs.11000/ transferred from Nagpur Paytm Account No. [protected] vide Txn ID No.[protected] on 2/11/2011 to Satya Prakash Soni, State Bank of India, Branch Udaipur, Account No.[protected], IFSCCode, 0007889.
                          This amount has not been credited so far. in my account.
                          Please see where this has been blocked. Please help and credit this amount in my bank account SBI as given
                          I am sending a photo screen of payment sent to my account. Please tell me how much time it will take in crediting this amount in my account.
                          I have also Paytm account No.[protected]

                          yours
                          satyasoni
                          [protected]
                          [protected]@gmail.com

                          transferring money from paytm wallet to bank - Comment #2904828 - Image #0
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                            snehaprit
                            from Vadodara, Gujarat
                            Nov 3, 2017
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                            Address: Vadodara, Gujarat, 390001
                            Website: WWW.PAYTM.COM

                            Dear sir
                            My name pritesh mistry. My paytm kyc user on 1st november i transfer 50000 rs in paytm wallet. On next day i make transfer 50000 rs. To my bank but paytm app show u can transfer only 25000 rs.. Please help me to get 25000 rs to my bank. Paytm say that u can transfer 25000 rs to bank in a month. So why there is no any notification when i make 50000 rs pay in.
                            Its cheating because wallet inflow 50000 limit but out flow 25000
                            It means our money they store for whole month. They not give any notification related to transfer of fund to bank limit.
                            Please help me to get 25000 rs in my bank account immediately
                            Thanks
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                              S
                              from Surat, Gujarat
                              Nov 3, 2017
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                              I have booked a ticket in irctc website through paytm sdk (Payment gateway) on 29 october-2017, ticket has been not booked but the amount got deducted. So the transaction got failed, when i'm checking the refund history the amount status is refunded in irctc site,
                              But still i have not got the amount back in my bank account. I am not sure how to get the money back to my account.
                              Please let me know if you need any other details.
                              Sir please send my money in bank

                              amount not refunded in bank account for irctc booking transaction - Comment #2949502 - Image #0
                              Sir please send my money in my bank

                              amount not refunded in bank account for irctc booking transaction - Comment #3021020 - Image #0
                              Please send my money in my bank

                              amount not refunded in bank account for irctc booking transaction - Comment #3021021 - Image #0
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                                V
                                varnam surya
                                from Delhi, Delhi
                                Nov 3, 2017
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                                Address: 110007

                                I have to pay money to my frnd while paying i have entered the wrng mobile number and money is transferred to the wrng person. It was 3000 rupees and if i call the respective person his mobile is switchedd off so i called paytm care they are telling the person has transferred money to others account we cant do anything and asking me to take legal action against me please helo mr to get back my moneyyy.
                                +1 photos
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                                  U
                                  Umakant Ram
                                  from Delhi, Delhi
                                  Nov 2, 2017
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                                  I am not able to see the tickets of train by the use of paytm... It is not working when I click on the date on which I want to see the tickets... It is getting shut off from the train item and going back to paytm homescreen
                                  +1 photos
                                  Nov 02, 2017
                                  Updated by Umakant Ram
                                  I m not able to see the tickets of train with the help of paytm as it is not working when I click on the date option... Is is getting shut

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                                    L
                                    LUCKY WADHWANI
                                    from Raipur, Chhattisgarh
                                    Nov 2, 2017
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                                    Address: Bhopal, Madhya Pradesh, 462001

                                    We have ordered suzuki access through paytm on 13 oct. The order i'd is [protected]. The vehicle has been picked up from showroom on 19th oct. We still didn't get the cash back of rs.4000. Called several times to paytm customer care and done mails too. But still didn't got my cash back as paytm advisors says they will highlight the issue and it's almost 10-15 days. I am hearing daily from them. Worst service and worst company. Will never book any of vehicle from paytm.
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                                      R
                                      rupitashetty
                                      from Mumbai, Maharashtra
                                      Nov 2, 2017
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                                      I had cancelled my train ticket vide pnr no [protected] and irctc has refunded an amount of rs 1910 through paytm to my hdfc credit card which has not yet been credited.
                                      The details of my transaction is mentioned below.
                                      Trans id: [protected]. Dated : 30/09/2017.
                                      Refund id: [protected] dated : 03/10/2017.
                                      Amount : rs 1910
                                      Pnr no: [protected].
                                      My account is blocked from past 14 days and no body cares to contact or to help, wat d is ur technical issue which is not resolved from past 14 days.. i want my money back which is ky paytm wallet
                                      I have purchased Loreal shampoo with which i have got Rs.60/- paytym cash with a promocode. I have tried to recharge with the promocode to my mobile number which was not working.Please solve this issue.Thank you.
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                                        S
                                        from Kolkata, West Bengal
                                        Nov 2, 2017
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                                        Address: Kolkata, West Bengal
                                        Website: Paytm & Avenues India Pvt. Ltd

                                        I have paid my electricity bill amounting rs. 3142.16/- on 22.10.2017vide reference no[protected]gacfuayg0 and order no. Is [protected]. Amount already debited from my account but not credited. As such it is requested to do the needful and credited back to my account immediately.
                                        I am bookin the tickets of thor ragnarok hindi 3d in pvr anupam saket delhi but it is showing the error with cinema

                                        amount debited but not credited - Comment #2904405 - Image #0
                                        Wallet tran id-[protected] transfer of amount from wallet to bank account.amount debited and showing request pending.customer care is worst in paytm bcz I'm unable to contact customer care executive(it says incorrect id).

                                        amount debited but not credited - Comment #2904406 - Image #0
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