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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 294

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K
kaushik v.j
from Bengaluru, Karnataka
Oct 18, 2017
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Address: Kodagu, Karnataka, 571201

Dear Sir/ Madam,

This is Kowshik From Madikeri, Kodagu, Karnataka-571201
I m Not a Registerd Customer Of Paytm But on 18/10/2017 Unknown Person Purchased Through Paytm By Using My Debit Card an Amount Of Rs.7000/-
Purcahsed Details,
Airtel Monet txn#[protected] Rs.4000/-
Paytm txn#[protected] Rs.3000/-

I Kindly Request You To Recover/Help to Recover My Amount.

Regards,
Kowshik
Madikeri
Kodagu
Karnataka-571201
Mob:[protected]
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    M
    Mohd Nazruddin
    from Gurgaon, Haryana
    Oct 18, 2017
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    Address: 110096
    Website: Paytm complaints

    Cash back no received my paytm wallet
    Paytm order #[protected]
    Wallet txn id-[protected]
    Date-15/10/2017 hero bike purchase splendor+i3s hero bike Delhi
    Cash back no received Rs- 2500/-
    Oct 18, 2017
    Updated by Mohd Nazruddin
    Paytm cash back send to my paytm wallet
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      A
      anwarultqm
      Oct 18, 2017
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: paytmmall.com

      I have ordered home theatre from paytm mall. Order was received on 9th of october. During unboxing i observed that product is not sealed properly and it may have opened earlier. When i opened all product i was surprised to know that it is a used product.
      1. Player was cleaned as i can see traces of wet cleaning material, dirt was present in all cavities.
      2. Clip of speaker was damaged.
      3. Product was packed again as all packing was loosed.
      4. Few of the wire packing was missing.

      Now right away i started calling paytm but as everyone know it is very difficult to get through paytm customer care. I waited for almost 1 hour but couldn't get through the call center. Right next day in the morning i have called again and they have initiated return request. Now since then i am email them and calling them almost everyday and till now there is no resolution from them every time they say that they working on the issue and it will be resolved soon. But the soon is never coming since last 8 days. There is no timeline by when the issue will be resolved, their is no clear policy on what they will be doing. They only say we are working and one only line is quoted by everyone.
      It has been so frustrating since i have bough the product i have no clear date by when the product will be picker and my money will be refunded. I have invested so much time in following it up and so far no support has been provided to me.

      I have paid so much money to them and now have nothing in my plate.

      My order number - [protected]
      Complain number[protected]
      Oct 28, 2017
      Complaint marked as Resolved 
      I am unable to log in to my account. Even can't change password. Please help
      Account No [protected] amount 24 rs has been deducted on 12 Oct, 2017. Requesting you to please refund the same amount.
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        P
        Prabhat Poudel
        from Bengaluru, Karnataka
        Oct 18, 2017
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        Address: Bangalore, Karnataka, 560032

        This is the mail regarding for the fake delivery status shown for order id :- [protected]. Tried reaching paytm multiple time and these people didn't respond.

        My sister had ordered the oppo a37 and made the payment and she had not received the product but the status is showing as as product delivered so wanted to know the status for the same.
        And further want you to cancel the product and initiate the refund procedure at the earliest.

        Please revert asap
        Hii sir
        I can do my order cancelled after dispatched item But I don't want cancelled.after cancel the order the item come in my home or not?
        I have facing issues with your product LG 32LJ616D HD SMART LED TV under order number [protected].

        1. Attach The Snapshot of the product Mode Number/Serial Number.

        2. NO any whether the package was tempered when recieved.

        Please Check the issues and Approve the Return Request and Pick Up the Product.

        Thank U.
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          L
          Laksh Bishnoi
          from Lucknow, Uttar Pradesh
          Oct 20, 2017
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          Address: Bikaner, Rajasthan
          Website: paytm

          I have ordered a mobile oppo f3 from paytm worth rupees 17786/ on 26 sep. 2017 but i have cancell this product on 30 sep. Before delivery but still i dont get my money back even 20 days gone and when i call custmer care they only say that wait for money not a satisfied answer they only saying that we allready working on this care for resolve me my registred mobile no. [protected]
          Date-16/10/17
          I filled loan of hero finance amount 2392 though paytm (net banking).my payment was success that time but loan not filled till now.
          Also complaint many time on payth app but not solved my problem.
          My Loan application no-2145283

          Pls solve my problem
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            S
            Sruthi Shanmugam Pillai
            from Bengaluru, Karnataka
            Oct 18, 2017
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            Address: 560068

            I transferred 865.18 rupees in october 17, 1.08 pm for which the money has not reached the bank. I want to be able to access the money as soon as possible when i call the customer care and type in the transaction id they say it's an invalid transaction id.
            The transaction id is : [protected]
            The paytm number registered is [protected].
            I hope the necessary is done as soon as possible as i am really in immediate need of accessing that money.
            Regards,
            Sruthi
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              T
              trnaadityan
              from Bengaluru, Karnataka
              Oct 18, 2017
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              Website: paytm.com

              Since morning i am not able to login to my paytm account.
              Whenever i try to login, it shows me an error "your account is temporarily blocked. Please contact customer care."

              I did many transactions earlier. I tried to contact via email / twitter handle, but no response

              I am not even able to reset my password.

              Mobile number : [protected]
              Email : [protected]@gmail.com
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                G
                Gautam Rav Cbr
                from Noida, Uttar Pradesh
                Oct 18, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: Paytm.com

                I had ordered a JBL T450 headphone and invoice amount was ₹ 2049.
                There was 20%cash back on this headphone but I didn't received my cash back yet...
                My order no. Is [protected].
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                  K
                  kiranbhalerao55
                  from Pune, Maharashtra
                  Oct 18, 2017
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                  Address: Pune, Maharashtra
                  Website: paytm

                  Dear sir,
                  Plz look into this matter seriously. On date 17.10.2017 tuesday i did transaction 2 or 3 time but bcoz of some reason transaction has not complet.. Finally 4th times its done well but in the banks a/c money had rs. 2500. I does transaction of 600 rupees but in a/c only 692 rs left. Please help me.. Also i disscussed with bank as per their acccording money gone into directly in paytm wallet but paytm wallet money has less.
                  Ur faithfully,
                  Kiran bhalerao
                  I paid my Mobil bill via paytm.. on 8.7.2017
                  Amout is 473 But my reliance no is [protected] . Still not working when I ask the operator they said bill amout not paid ... pls solve the probblem
                  I recharged paytm to my jio number but I dint get benefits my amount are ditected I need to refund money I rise the complent but not responding I called custom care not connected pls help me or I complent my nearest police station I have recharge evidence pless help me
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                    B
                    basu1231
                    from Bengaluru, Karnataka
                    Oct 18, 2017
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                    Address: 560092

                    On 12th oct 2017, i did a paytm transaction in reliance fresh. Transaction was not complete from reliance fresh side, so i paid through debit card. But after 5 minute i got a message from paytm that transaction was successful and deducted rs. 1007. But when i asked reliance fresh, they said they didn't get from paytm. So, i tried to contact paytm customer care executive but there is no option to talk with them (We get only automated reply). So i mailed them many times but till today no response from them. Worst service support from paytm.
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                      R
                      Raghu1239
                      from Shillong, Meghalaya
                      Oct 18, 2017
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                      7565/- deducted from paytm wallet while making transfer to icici bank account. I added amount ltd through my icici bank credit card. Contacted paytm they'll said issue will take 10 days to resolve. Now they say to contact bank but till now no refund done when i contact bank they ask me to contact paytm
                      Please help me refund my amount soon for more details contacte in my no
                      My paytm no[protected]
                      Icici bank acc[protected]
                      Credit card no-××××7634
                      Oct 18, 2017
                      Updated by Raghu1239
                      Problem still not resolved
                      Oct 21, 2017
                      Updated by Raghu1239
                      Solve the problem
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                        A
                        Ankitkumtar
                        from Belsand, Bihar
                        Oct 18, 2017
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                        Address: Gaya, Bihar, 805131
                        Website: [email protected]

                        Mera paytm mobile number hai [protected] maine paytm se order kia tha micromax unite2 A106 8GB but sir ap logo ne mobile vega hai 4GB rom or512mb ram bala ak bar replace v karbaya lekin fir se bahi product aye hai...?...

                        My order problem order number hai:-[protected] help...??...
                        help contact number kya hai paytm ka please send...
                        Oct 18, 2017
                        Updated by Ankitkumtar
                        Help
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                          S
                          shah jyotin
                          from Mumbai, Maharashtra
                          Oct 18, 2017
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                          Address: Rajkot, Gujarat, 360006
                          Website: Www.paytm.com

                          Paytm is not having complete information for the services they are
                          Offering. I want to recharge 3 month internet with calling free but in
                          Paytm they were showing only rs 444 scheme for bsnl for internet only
                          . And i had recharged but after i know that there is also scheme of
                          Rs. 429 running in bsnl for calling and intenet

                          At time time of bus booking same was happened from many routes they
                          Don't have any information. Or having incomplete information. As the
                          Paytm is going on top there services and discount is getting worst.

                          I had disconitued to use paytm now. They are not giving any
                          Satisfactory services
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                            A
                            Amol Kondiba Maske
                            from Nashik, Maharashtra
                            Oct 17, 2017
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                            Address: 413531

                            R/sir
                            Today Dated 17/10/2017 I was trying to booking a Train ticket From pune to latur but booking transaction was failed and my money deducted from paytm wallet through irctc app.
                            Order Id. [protected]
                            So plz. My deducted money Should refund my paytm wallet.
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                              N
                              nikhil42
                              Oct 17, 2017
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                              Address: Bokaro, Jharkhand, 828404
                              Website: paytm shopping site

                              Please give my money back.### courior company Delhivery. first they dont call at all 2ed they just message out for delivery and afterwards they return the product.i had gone on to their shop asking my product. very rubbish language. after frustration i cancelled my product please give my money back otherwise i will report it on consumer fouram.
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                                H
                                Haneefa03
                                from Kumbakonam, Tamil Nadu
                                Oct 17, 2017
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                                Address: 67921

                                I lost my money on Paytm after paying my phone bill. My telephone bill payment was paid before three days by paytm app. I paid 1521 rupees and then I got message today saying transaction failed. I didn’t got my money back. I lost my money without any reason and now I don’t even have a option to ask my money back. Whenever I call paytm app. They won’t even respond. I lost my on calling them too. No toll free number for paytm. Worst experience ever on a wallet app.
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                                  N
                                  Nithin198
                                  from Vijayawada, Andhra Pradesh
                                  Oct 17, 2017
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                                  I booked jio phone by using paytm to bulldesskulls..the 500/- was cuted but the order was not conformed i need my money back what the hell s this ...
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                                    S
                                    Sonali Kamboj
                                    from Bathinda, Punjab
                                    Oct 17, 2017
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                                    Rs 1335 has not been transferred back from paytm wallet to bank account.
                                    Query reference no. 39098223
                                    It has been over one month. Kindly take some action..
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                                      D
                                      dh.prajwal
                                      from Bengaluru, Karnataka
                                      Oct 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560037
                                      Website: paytmmall.com

                                      I had ordered an "hp 32 gb v250w" pendrive from paytmmall. The pendrive was defective.
                                      I then requested for refund.

                                      Here's the seller info
                                      Laxmi beauty center
                                      Plot no-198/2, main road, near waterpump, dayanand colony gurgaon gurgaon

                                      Order no : [protected]
                                      Order total : rs 1, 424

                                      But no one showed up for picking up the item.
                                      The website says, return rejected. But why?

                                      No one refund has been made so far.
                                      Nov 9, 2017
                                      Complaint marked as Resolved 
                                      The problem has been resolved
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                                        G
                                        Gopalakrishnan Kumar
                                        from Jaunpur, Uttar Pradesh
                                        Oct 17, 2017
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                                        Address: 605003

                                        Since i have forgotten my password
                                        my money added in the wallet to use send money for this diwali
                                        kept unused and blocked
                                        i am completely depressed and fedup with your services.
                                        i have 2 mobile 2 applications with 2 nos
                                        [protected] and [protected] and in the system also
                                        but in which username i have got money i do not know both nos are blocked
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