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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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C
chandravali
from Mumbai, Maharashtra
Mar 20, 2017
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I transferred Rs. 10000 vide my Dr card vide Paytm to Mob No. [protected] ( Prasad P Adwankar) on 15.03.2017 as per following details.

Bank transaction id [protected] Wallet Transaction id [protected] dtd 15.03.17, 21.31 hrs Rs. 5000/-

Bank Trans Id [protected] Wallet Trans id [protected] dtd 15.03.17 at 21.28 Hrs for Rs. 5000/-

My SB A/c has been debited with Rs. 10000/- however beneficiary mobile wallet does not show any credit.

Bank records show a failure transaction in both cases. Both aforesaid details are showing up on bank records.

I would like the amount to be credited back to my bank account instant as 5 working days are over. I request you to reverse transaction instant because of an emergency need for funds.
In anticipation,
Truly,
Chandravali Nair,
Advocate High Court
B-101 Varad Laxmi, G K Gokhale Rd.,
Mulund East, Mumbai -400081
M: [protected]
He took my money and Didn't gave me recharge of my phone. He has cheated many like me.
His name is Raj. Please block his paytm ans refund my money

Failed mobile transfer transaction - Comment #2683927 - Image #0
I ordered a product on Paytm. My amount 2600 got deducted from account but the order was failed.what to do. I also to customer care but there is no response
Hai this aswartha reddy meghana travels tirupathi branch, call me [protected]
your paytm any booking in meghana travels contact number is [protected] is wrongly please change problem solve
My account balance is wedhrow and no ad wolet ...please I am in 6 tay in no satisfaction. ...please you sarvic is bad
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    V
    Venki276
    from Delhi, Delhi
    Mar 20, 2017
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    Address: 560001
    Website: Paytm

    I havent done any transaction through debit card but i have lost aroubd 25k in 2 months I haven't got any allert but the money is dettected kindly help me resolve this issue i have the money in the wallet. But the limit has execeeded so please do send the transaction link through my email [protected]@gmail.com or my mobile number which is authorized to my paytm acc [protected].
    Mar 20, 2017
    Patel Kamleshbhai's response
    plz help me my order revise my money 500
    Dear sir,

    My all recharge has been failed,
    So please check the my account
    And solve my problem

    Money deducted from my bank automatically - Comment #2683877 - Image #0
    Hi I have sent the money to the wrong mobile number
    Please help me.
    mobile number which i have transfer money [protected]
    rupee =650
    My sel[censored]mesh ke Sahani.sir when I recharge my DTH it not successful and saw payment confirmation awaited but Rs300 deducted from bank in12 march 2017.so I want to refund me. My order no is [protected] and my mobile no is [protected] please help in this matter. Thanking for you
    My paytm number [protected]
    i pay my bill in vodaphone 500
    debit in my account
    and do not pay my bill reject my bill
    date17/03/2017 And timeE 11.00 march 17
    order number #[protected]
    plz reverce my paytm 500
    and help me and give me my complain number
    thank you pay tm

    Money deducted from my bank automatically - Comment #2684385 - Image #0
    Dear Sir,

    I have booked a ticket from Secunderabad to Banglore in Banglore Rajadhani, but cancelled for some personal reasons.

    while checking in my irctc login the refund status, showing as "REFUNDED IN PAYTMSDK", but already its one month over, i have not got any refund

    requesting you to kindly intiate and do the needful

    Maruthi
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      S
      Shadhin Sudhershan
      from Lalgudi, Tamil Nadu
      Mar 20, 2017
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      S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
      1 [protected] 16-Mar-2017 [protected] CANCELLED 375.0 255.0 PAYTMSDK REFUNDED 19-Mar-2017

      Sir,
      For the above transaction it is showing as "Refunded on 19th March" to "PAYTMSDK" but the amount is not credited to my Bank Account Yet.

      The following are the details of the transaction. Kindly look into the mater and help me knowing when to expect the amount to be credited into my account.

      Cancelled Transaction Details
      Transaction ID:[protected] PNR No [protected] Train No./Name:06035 / ERS RMM EXP
      Date of Journey:02-Apr-2017 Date Of Boarding:02-Apr-2017 Class:SLEEPER CLASS (SL)
      From:PALAKKAD JN (PGT) To:DINDIGUL JN (DG) Boarding:PALAKKAD JN (PGT)
      Resv Upto:DINDIGUL JN (DG) Quota: GENERAL (GN) Date of Cancellation:16-Mar-2017 07:38:23 HRS
      Ticket Type: E-ticket Cancellation ID:[protected]
      SL No. Name Age Gender Status Cancellation Date
      1 Shadhin S 25 Male Cancelled 16-Mar-2017 07:38:23 HRS

      Thanking You,

      Shadhin Sudhershan
      Sir mera ek transtion karte karte faild ho gaya lekin avi tak koi refund nehi aya aysa q he .

      Refund processed but amount not credited in bank account yet - Comment #2683943 - Image #0
      He took my money and Didn't gave me recharge of my phone. He has cheated many like me.
      His name is Raj. Please block his paytm ans refund my money
      I have booked ticket in IRCTC portal through paytm. I then cancelled the ticket but got no refund. Please see into the matter. Its been 10 days already and there is no word conveyed. The money is not reflecting anywhere. Please resolve the matter at earliest.

      Refund processed but amount not credited in bank account yet - Comment #2684013 - Image #0
      Refund processed but amount not credited in bank account yet - Comment #2684013 - Image #1
      Sir my name ambuj raina ...paytm mobile no. [protected]... One week earlier my friend (paytm mob no.[protected] send me 300/- rs. Paytm Msg recieved on my no. For this transaction . but my paytm wallet is not showing this amount ..i dnt know why..pls help me
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        K
        krishna_24
        from Lucknow, Uttar Pradesh
        Mar 20, 2017
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        Address: 302019
        Website: www.paytm.com

        On 2nd feb 2017 at 9:10 pm i transfed 1100 rs in my mommy acc. from [protected] to [protected] but you are transfer that money in my mommy acc. and not retuned that money in [protected] acc. and in this regarding i called lots of time to paytm customer care but every time they guys tell different issue now i am totaly frustrated thats why i am complanting againts you.
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          D
          dib09
          from Kolkata, West Bengal
          Mar 20, 2017
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          Address: Kolkata, West Bengal, 700102

          Sir/madam,

          I have booked bus ticket from paytm wallet from digha to kolkata for 19th march 2017 (Paytm ticket id: onrzm2). Ticket pnr: gfcgnqy for three persons. Total fare was 1120.00

          As per you instructions inr 913.00 for (Bus ticket & inr 207.00 for insurance charges.

          I have cancelled the ticket on 18th march 201. I have got inr 822.00.
          As per your instruction i have got a message the insurance charge has deducted from your tickets that is inr 207.00 + inr 91.00 = inr 298.00

          Total 298.00 rupees has deducted from me. On the time of booking there has a instruction i'll get 100% refund within 24 hours. But i can't got it.

          My question is why are you cheated me & misguide the customer. You should maintain the rules and honesty.

          Why i paid for insurance twice i don't understand. Kindly clarify me & send my refund money properly.

          Now i am very much worried about my rupees in paytm. I am not secure. Any time you can deducted my money as a false allegation.

          My mail id is [protected]@gmail.com
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            J
            Jery Antony
            from Delhi, Delhi
            Mar 20, 2017
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            I was paying my MTS postpaid bill of Rs 689 on 18/03/2017. A sum of Rs 689 got deducted from my bank account but the bill payment was not complete. I lost Rs 689 from my account without paying the bill and the money was not credited back to my bank account.
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              S
              Sheesh Ram
              from Indore, Madhya Pradesh
              Mar 20, 2017
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              Website: Patty. com

              Please reply Amount 2050 are deducted my Saving account on dtd 16.3.17 with recipt no. [protected] bill paid for Jaipur vidut vitran nigam Ltd k. No[protected] but bill not paid till date
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                J
                Jaiom.s
                from Mumbai, Maharashtra
                Mar 20, 2017
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                Address: Nagpur, Maharashtra, 441122

                Dear Sir,
                I Hariom Bahadur Sing have an saving account in BOI Nagpur from which Rs 2043 has been deducted towards Pay Tm mobile solution, transaction detail is MEDR/PayTm mobile solution/377462 on dated 20.03.2017. I have not done any transaction through PayTm . Kindly do the reversal of same at earliest.

                Regards,
                Hariom Bahadur Singh
                [protected]
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                  S
                  Srinivas Divisrimad
                  from Hyderabad, Telangana
                  Mar 20, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500085
                  Website: Paytm

                  My mobile no..is [protected],
                  One day back..suddenly I lost my balance from my account..562/572/- from my account...pl..reimbers my money to my acc...check my transactions by my mobile no..thank u...actually I reset my profile and changed password ..my question is..if I change settings..why should I lose balance amt ?..paytm itself works on mobile number..update my amt based on my authentic mobile no...thank you..
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                    H
                    harnath
                    Mar 20, 2017
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                    Address: Chennai, Tamil Nadu
                    Website: PAYTM

                    Please refer my account IDBI NRE no : [protected], wherein I have had found the following transactions to the worth nearly 25, 000 ( +/_) these are no way connected with me and I have not used my debit card for such transactions.

                    Also please let me know how to protect myself against these type o[censored]nwanted practices.

                    DATE NATURE OF TRANSACTION AMOUNT
                    INR

                    9-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 4274.00
                    10-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 1241.74
                    10-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 4000.00
                    12-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 3000.00
                    13-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 392.78
                    13-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 1051.32
                    15-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 202.00
                    15-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 5000.00
                    16-Mar-17 VISA-POS/paytm Mobile Solutions Noida IN 5000.00

                    TOTAL 24161.84
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                      M
                      Mikhil Kapoor
                      from Noida, Uttar Pradesh
                      Mar 20, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: PayTM.com

                      Received a broken air conditioner. The fan started malfunctioning on the first run and ultimately the smoke filter was broken from inside immoderately after installation. PayTM delivered a useless quality product. On top of it, there is no provision to report a broken product on PayTM support page, no email ID and no option to talk to PayTM customer representative.
                      Sick.
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                        H
                        Haniffarad
                        from Pune, Maharashtra
                        Mar 19, 2017
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                        Address: Vadodara, Gujarat, 390006
                        Website: Paytm

                        My order number is [protected] (16th Mar'17- 10:36 PM) on Paytm, have done bill payment of 1708 through my credit card on that time order was showing unsuccessful shows hence have done repayment but after few time both the payment showing successful. so request you to please intervene & get me my money back to my credit card account.
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                          I
                          indukatoch
                          from Delhi, Delhi
                          Mar 19, 2017
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                          Address: New Delhi, Delhi, 110023
                          Website: PAYTM

                          Kindly please help me to find out the person detail, who have call me and get all information of my debit card, and use amount for paytm, can you find out the name of person detail it help to catch him. i give you the details of transaction below:

                          he has deposit amount 3 time in paytm on[protected], on phone his name is Deepak Sharma ([protected])

                          1)OTHPG 061396 PAYTM NOIDA 19, 950.00
                          2)OTHPG 063951 PAYTM NOIDA 5, 000.00
                          3)OTHPG 065355 PAYTM NOIDA 5, 000.00

                          Please help me out to stop this person
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                            C
                            chiranjeevi cv
                            from Hyderabad, Telangana
                            Mar 19, 2017
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                            Address: 500094
                            Website: PayTM

                            Dear Sir/Mam

                            I have attempted to pay my landline bill on 26th January 2017 using Pay TM wallet which resulted in failed transaction. My wallet amount deducted and not refunded so far.
                            I have checked with bank where they have replied as no amount has been received by them. Previously. I have complained as given below. My transaction reference number 20745991.

                            My pay TM balance before bill payment was approximately 760/-. The bill amount was 833/-. I have tried to pay the balance amount using net banking. It resulted in failed transaction. Then why my Rs 760/- wallet money not refunded so far?

                            Why there is no response from your customer support service? Resolve the issue at the earliest

                            Regards
                            CV Chiranjeevi
                            Mobile no.[protected]
                            +1 photos
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                              D
                              Deepa ujjawal
                              from Srinagar, Jammu and Kashmir
                              Mar 19, 2017
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                              Dear sir/madam
                              on[protected], an unknown person called me from mob. no [protected] about my credit card rewards points. he told me that i am not using my reward pt. it will be lapsed and he is transferring an amount of 5000/- in my credit card account. He asked my card details, cvv, and otp created by him on my mobile by saying that he is transfering the asaid amount in my account . He used PAYTM service for this transaction . He transfered this amount in another account or purchased some thing. he used three times my credit card details and try to transact the amount of 4900/-, 5000/-, 9999/-RS.
                              Amount of total 9900/- had been transacted from my credit card.
                              I want to know about money transfer from my credit card through the Paytm service. plz.
                              Mar 16, 2017
                              Updated by Deepa ujjawal
                              ON[protected] MARCH, an amount of INR, 5000/- were transacted from my credit card ending with 2194 to PAYTM.COM NOIDA, without my proper knowledge. I want my money back in my account as soon as possible.
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                                S
                                Sudhir Baba
                                from Nagram, Uttar Pradesh
                                Mar 19, 2017
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                                Address: Raisen, Madhya Pradesh, 228001
                                Website: www.paytmcare.com

                                Dear sir,
                                My self Sudhir Kumar Pandey, Mob No. [protected] on date 14/03/2017 I am pay my vodafone bill Rs 1826.00 but because of some problem it returns in my paytm wallet, at that time I am transfer this amount in my bank a/c but sill till date it not credited in my bank account.my paytm wallet is now 0.balenc.

                                Sir plz do helpful I am so worried.
                                Regards
                                Sudhir Kumar Pandey
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                                  S
                                  sonu kumar goyal
                                  Mar 19, 2017
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                                  Address: Gandhinagar, Gujarat
                                  Website: Paytm

                                  On the 17 january i am try to added money to in my mobile number [protected] wallet
                                  Money debited from my bank account but not added in my wallet
                                  Many days are complete but no any type of refunded
                                  I am good customer of the paytm
                                  But if paytm is not action so am not use it any case
                                  My number [protected]
                                  Transaction date 17 jan
                                  Obc bank
                                  Account number[protected]
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                                    K
                                    Kamal tamling
                                    from Arambagh, West Bengal
                                    Mar 19, 2017
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                                    Address: 737101

                                    I had recharge my Vodafone sim no. [protected] on 13.3.17 of rs. 60 two times...but still I couldn't get my recharge...kindly recharge my no.as soon as possible whatever the amount was deduct from Axis A/C...
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                                      A
                                      ap01j161
                                      from Chennai, Tamil Nadu
                                      Mar 19, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 261001
                                      Website: Paytm.com

                                      My account have debited money I want to talk to paytm but paytm is not responsible for any help. Only ivr service . Bad behavior of paytm company . Please call me at [protected] . I emailed many times but not response for me

                                      Mo. [protected]
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                                        ar.parveen
                                        from Pathankot, Punjab
                                        Mar 19, 2017
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                                        Address: Panchkula, Haryana, 134116
                                        Website: Paytm

                                        I order vacuum cleaner through Paytm mobile app on 7th March 2017 order no. [protected] and they deliver washing soaps 4 no. On 9th March . at my home And after resing complaint to Paytm they ask me for submitting a form and send photographs.there representatives visited my home to see packet after one week, they says we have done x ray level investigation and found that we delivered correct product.and not return any money.
                                        Please help...
                                        I don't understand how they deliver a home use vacuum cleaner in small packet measuring just 304 g weight.
                                        +1 photos
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