PayTM Mobile Solutions Complaints & Reviews

Sir/Madam,
I had purchased a Baggit bag from paytm(order number:[protected]).This is to kindly inform you that I had returned the bag on 10th of March 2017.The refund was of worth INR 871 and still the refund is not processed.I have already sent numerous mails to paytm customer care but still they keep on saying that the refund is initiated and to contact the bank. I have contacted the bank and they asked for the transaction number. I asked customer care for the same and they said that the art no. is not available. Please look into this issue with great concern and please try to help as I've behind this problem for over a week.
Thanking you
Ramina Bashir

I had ordered a wrist watch. But when I opened the box, it was not working. I called on [protected] for complaint. And they are saying paytm order I'd is wrong. I want to return it.. Kindly solve the issue. Paytm order I'd is [protected].. Invoice no. is 24702/2016-17/2276. Shipped from COUNFREEDISE No. 14, New Timberyard Layout, Bapuji Nagar, Bangalore, Karnataka.- 560026.

Sir yesterday I made a recharge through Paytm so the transaction was showing failed but the amount of ₹250 were deducted from my account . The order no. Was [protected] or [protected] . I also made a complaint to Paytm but they are saying that if money has been deducted " your bank will let us know ". It has been 2 days now but no conformation of deduction of money is given to Paytm by your side . So please look into the matter and help me get my money credited into my account . Hoping for some propt action

This is the 4th time I am reporting this...my name is Udit and my paytm account is blocked...I have reported this several times and raised tickets via app 4 or 5 times and nothing happened...I received a call once from the paytm team...and they promised me that my account will be unblocked and they will call me again within 24 hrs...and it has been like 1 month now...I have been crying out for help like a freak...I am so pissed...my account has a total amount of rs3500...I don't care about my account being unblocked...I just want my money back...

Dear sir,
As I am transferring the amount of Rs. 3000 to my friends account but unfortunately I transferred the amount to the unknown person bt when I call him to refund my amount he refused to refund it back to me so please make it clear and help me to refund the amount so I can get my amount asap because it's very urgent for me to get the amount back. My number is [protected]
Thanku
Joshua Yotham

Dear Sir
I was trying to book train ticket on 4-3-17. amount cut from bank account but ticket was not booked. after some time, amount of 807 Rs refunded to wallet. when i sent it back to bank than amount cut from my wallet but still amount is not deposited to bank.
Transferred to BankPaytm Cash Txn ID [protected]Status : pending.i have already registered my complaint but still my problem is not resolved. please solve my query
Tapan NaharM:[protected]registered emai: [protected]@yahoo.co.in

Ticket 23808031

i have received wrong item against order number [protected] & requested many many time to return same & you have provided ticket no. 23808031 but sorry to say after ten day there has not been solved above matter & there is no respones about ticket 23808031plz pick up item urgent & refund the maney in my bank a/c

Sir i am a farmer, On[protected] hours one person obtained my debit card number and OTP by cheating words. after i have received a msg that thanking you using your debit card no xxxxxxxx2515 for a purchase of worth 19962-00 on pos [protected] at paytm txn#853501. so please provide details who made this transaction and made it refund.

20 days passed from order date and returned period also completed but electricity voucher of rs. 1200/- not received on my email vide order no. [protected] dated 20.02.2017

Dear sir,
As i purchase a iphone 5s By Paytm, Od No. [protected] Delived on dt 24.02.2017
After open box Ear phone missing inside so i requested for a ear phone or Re-placement and send a e mail, after some day reply by paytm ...they are trying solve my issue but till time no solve my issue and they cancell my Re-placement and say cant send earphone as my account are flag,
when i try know about flag but no inform to me.

24.02.2017 to till time pending my Replacement or ear phone return...

i use my iphone so, i want a iphone earphone or replacement mobile...As possible .

Regards,
Umesh [protected]

I have been trying to contact paytm since 4-5 hrs there is no number available where i could connect to any paytm call centre executive . I had got a call and one fraud transaction has been done using paytm acc and money has been deducted from my axis saving account, i need some one to immediately contact me for the same .

Recharge not done but dabited money in a/c so pls do needful
As soon as possible

Good morning sir... I want to request you please stop this type of fraud... Recently i got a call that my resume has been selected for ground staff in indigo airlines... They said me that i have uploaded a resume on shine.com so thats why we are calling you... I have believed on their words... They ask me to deposit 1500 for conducting 1st round.. I did so... And for issuing interview letter as well as offer letter they ask me to deposit 12500/-.. I did so... And finally they told me to deposit 22500/- for conducting final round of interview... At this time i told to refund my money because i dont have enough money my father is a labour... And actually the money 12500/- is the money which i have borrowed it from my friend... And daily my friend is calling me where is the money.. I keep calling to that person they said they have issued a check.. It will come in two days.. Through airways... Since it has been a month i haven't received a check or anything... They have switched off their mobile phones.. I am not the one there are many people like me... So please sir i am requesting you to do my help... My parents are i n trouble... I thought shine is good when compared to monster... Waste shine... Take some steps..

Not successfully my mobile recharge or not refund payment

I added​ 673 amount in paytm wallet, I got SMS, added 673 amount in paytm wallet when I checked my wallet was empty, next day I called to customer care no they told me add amount 17999 in paytm when I got new page that page was my net banking account, I was shocked why should I pay again 17999 amount again, that cxecuite forcing me to confirm amount if I confirmed I paid again 17999 amount to paytm, I told him I can't do this I have to talk with family, then also he was forcing this is not Tha way, I need my money back as soon as u can contact me on Singh.[protected]@gmail.com

By mistake you have withdran 200rs from my acc. So I want my money back ASAP.
As u can see in the photo.

My mobile bill I had paid rs 1800 on 13 oct 2016 but till date payment not credit in my bill. Paytm not response

I bought a power bank from pay TM and received a damage product .Same day 11.3.16 .I request for return pickup the same.and instant reply and ready for pickup from paytm. Next day courier picked up the same and give me slip for that .Till now paytm respond genuinely but after two day only one sms received your refund of 536 is done on your account but when I see to my wallet no balance shown .From 15.3.17 I regularly follow via mail phone but no reply from paytm. This is the message regularly I received.

Paytm has added Rs. 128 in your Paytm wallet for Order #[protected] of Lionix High Speed Ultra shine Blu... (Promocode: PB20).. Upto Rs 150 Cashback on Badrinath Ki Dulhania Movie Tickets. http://m.p-y.tm/yw Book Now
Hi sameer, Your Order #[protected] with item(s) Lionix High Speed Ultra shine Blue Power Bank 13000 mah was successfully delivered by Courier Partner: Ecom Express .Rate your shopping experience here: http://p-y.tm/8jQGGt
Return of Item Lionix High Speed Ultra shine Blue Power Bank 13000 mah for order # [protected] is approved. Your item will be picked by Shadowfax Returns within 3-5 days. Always ask for valid return slip with courier logo while returning the product. Thank you for shopping at Paytm. Pay with Paytm at Marks & Spencer and get flat Rs 500 cashback. http://m.p-y.tm/ocs1103. T&C Apply.

Rs. 536.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 1004.58. Queries? Visit Paytm.com/care.

So please do the needfully

Sir i doing money transfer from paytm but my balance is deduct twice transaction is failed on 26 december, bank take 45 days but they now refusing that not their foult, then i go to paytm nd register my complain nd after 15 days they said they dont know about were money goneand not their foult, sir more than 60 days i m suffering .till now i dont get any positive response .sir pls help me and try to solve my problem
my bank is punjab national bank

Dear Sir, This is Chanda from Nagpur, Maharashtra my Paytm registered no. is [protected], I bought Sareeka Sarees Red and Orange Georgette Saree on March 08, and I got the Parcel on March 11. I am not satisfied with the product quality so I want to return the product and refund of my amount. But till date return and refund policy is not available on the product there is some error. I would like to know when the matter will be sort out and I will get the refund so that I will order the next product