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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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J
Joshua Yotham
from Delhi, Delhi
Mar 17, 2017
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Address: New Delhi, Delhi
Website: Paytm

Dear sir,
As I am transferring the amount of Rs. 3000 to my friends account but unfortunately I transferred the amount to the unknown person bt when I call him to refund my amount he refused to refund it back to me so please make it clear and help me to refund the amount so I can get my amount asap because it's very urgent for me to get the amount back. My number is [protected]
Thanku
Joshua Yotham
+1 photos
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    T
    Tapan V Nahar
    from Jaipur, Rajasthan
    Mar 17, 2017
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    Address: Jaipur, Rajasthan, 302022
    Website: paytm.com

    Dear Sir
    I was trying to book train ticket on 4-3-17. amount cut from bank account but ticket was not booked. after some time, amount of 807 Rs refunded to wallet. when i sent it back to bank than amount cut from my wallet but still amount is not deposited to bank.
    Transferred to BankPaytm Cash Txn ID [protected]Status : pending.i have already registered my complaint but still my problem is not resolved. please solve my query
    Tapan NaharM:[protected]registered emai: [protected]@yahoo.co.in
    +1 photos
    I purchased the train ticket through pay tm gateway. but I have not received the ticket though money has been deducted from my axis bank account.
    I LOGGED THROUGH IRCTC CONNECT APPS FROM MY MOBILE...MT IRCTC ACCOUNT ID IS ... udaymau
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      N
      nolkhak
      from Gurgaon, Haryana
      Mar 17, 2017
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      Ticket 23808031

      i have received wrong item against order number [protected] & requested many many time to return same & you have provided ticket no. 23808031 but sorry to say after ten day there has not been solved above matter & there is no respones about ticket 23808031plz pick up item urgent & refund the maney in my bank a/c
      Mar 17, 2017
      Updated by nolkhak
      Action required

      ticket 23808031
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        G
        gadwal
        from Hyderabad, Telangana
        Mar 17, 2017
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        Address: Mahbubnagar, Andhra Pradesh, 509125
        Website: paytm

        Sir i am a farmer, On[protected] hours one person obtained my debit card number and OTP by cheating words. after i have received a msg that thanking you using your debit card no xxxxxxxx2515 for a purchase of worth 19962-00 on pos [protected] at paytm txn#853501. so please provide details who made this transaction and made it refund.
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          G
          goel14feb
          from Bengaluru, Karnataka
          Mar 17, 2017
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          Address: Gandhinagar, Gujarat, 382007
          Website: paytm.com

          20 days passed from order date and returned period also completed but electricity voucher of rs. 1200/- not received on my email vide order no. [protected] dated 20.02.2017
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            U
            Umesh singh kushwaha
            from Daman, Daman and Diu
            Mar 17, 2017
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            Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
            Website: paytm.com

            Dear sir,
            As i purchase a iphone 5s By Paytm, Od No. [protected] Delived on dt 24.02.2017
            After open box Ear phone missing inside so i requested for a ear phone or Re-placement and send a e mail, after some day reply by paytm ...they are trying solve my issue but till time no solve my issue and they cancell my Re-placement and say cant send earphone as my account are flag,
            when i try know about flag but no inform to me.

            24.02.2017 to till time pending my Replacement or ear phone return...

            i use my iphone so, i want a iphone earphone or replacement mobile...As possible .

            Regards,
            Umesh [protected]
            Dec 13, 2017
            Updated by Umesh singh kushwaha
            TILL TIME NO PROVIDE US ...KINDLY LOOK INTO THIS AND DO NEEDFULL .
            Hi, my name is abhishek and my paytm no. is [protected] .Yesterday i was transferring 5000₹ to hdfc bank through paytm and i dont know why it was showing transfer faild and my amount has been deducted from my wallet . And is showing pending.. please my problem

            Name- Abhishek Bagrawat
            #[protected].
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              N
              Neelam Kaur
              from Goregaon, Maharashtra
              Mar 16, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 410209

              I have been trying to contact paytm since 4-5 hrs there is no number available where i could connect to any paytm call centre executive . I had got a call and one fraud transaction has been done using paytm acc and money has been deducted from my axis saving account, i need some one to immediately contact me for the same .
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                N
                Nimesh Waghela
                from Mumbai, Maharashtra
                Mar 16, 2017
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                Address: Mumbai City, Maharashtra, 400059
                Website: Gmail

                Recharge not done but dabited money in a/c so pls do needful
                As soon as possible
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                  S
                  shaikminhaj
                  from Hyderabad, Telangana
                  Mar 16, 2017
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                  Address: Rangareddy, Andhra Pradesh, 500005
                  Website: paytm

                  Good morning sir... I want to request you please stop this type of fraud... Recently i got a call that my resume has been selected for ground staff in indigo airlines... They said me that i have uploaded a resume on shine.com so thats why we are calling you... I have believed on their words... They ask me to deposit 1500 for conducting 1st round.. I did so... And for issuing interview letter as well as offer letter they ask me to deposit 12500/-.. I did so... And finally they told me to deposit 22500/- for conducting final round of interview... At this time i told to refund my money because i dont have enough money my father is a labour... And actually the money 12500/- is the money which i have borrowed it from my friend... And daily my friend is calling me where is the money.. I keep calling to that person they said they have issued a check.. It will come in two days.. Through airways... Since it has been a month i haven't received a check or anything... They have switched off their mobile phones.. I am not the one there are many people like me... So please sir i am requesting you to do my help... My parents are i n trouble... I thought shine is good when compared to monster... Waste shine... Take some steps..
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                    T
                    taneraj
                    from Jodhpur, Rajasthan
                    Mar 16, 2017
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                    Address: Jaisalmer, Rajasthan, 345001
                    Website: paytm online rechage but not seccess

                    Not successfully my mobile recharge or not refund payment
                    +1 photos
                    Mar 16, 2017
                    Updated by taneraj
                    not successfully my recharge or not refund my account bank balance
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                      S
                      Singh.renu
                      from Delhi, Delhi
                      Mar 16, 2017
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                      Address: 110059
                      Website: www.paytm.com

                      I added​ 673 amount in paytm wallet, I got SMS, added 673 amount in paytm wallet when I checked my wallet was empty, next day I called to customer care no they told me add amount 17999 in paytm when I got new page that page was my net banking account, I was shocked why should I pay again 17999 amount again, that cxecuite forcing me to confirm amount if I confirmed I paid again 17999 amount to paytm, I told him I can't do this I have to talk with family, then also he was forcing this is not Tha way, I need my money back as soon as u can contact me on Singh.[protected]@gmail.com
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                        S
                        Shivam Raj Kalra
                        from Noida, Uttar Pradesh
                        Mar 16, 2017
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                        Address: New Delhi, Delhi, 110092
                        Website: paytm@care

                        By mistake you have withdran 200rs from my acc. So I want my money back ASAP.
                        As u can see in the photo.
                        +1 photos
                        Mar 16, 2017
                        Updated by Shivam Raj Kalra
                        I want my money back.

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                          K
                          kumarravi056
                          from Kuju, Jharkhand
                          Mar 16, 2017
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                          Address: Ranchi, Jharkhand, 834001
                          Website: Paytm

                          My mobile bill I had paid rs 1800 on 13 oct 2016 but till date payment not credit in my bill. Paytm not response
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                            S
                            Sameerji
                            from Mumbai, Maharashtra
                            Mar 16, 2017
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                            Address: Mumbai City, Maharashtra, 400076
                            Website: Paytm.com

                            I bought a power bank from pay TM and received a damage product .Same day 11.3.16 .I request for return pickup the same.and instant reply and ready for pickup from paytm. Next day courier picked up the same and give me slip for that .Till now paytm respond genuinely but after two day only one sms received your refund of 536 is done on your account but when I see to my wallet no balance shown .From 15.3.17 I regularly follow via mail phone but no reply from paytm. This is the message regularly I received.

                            Paytm has added Rs. 128 in your Paytm wallet for Order #[protected] of Lionix High Speed Ultra shine Blu... (Promocode: PB20).. Upto Rs 150 Cashback on Badrinath Ki Dulhania Movie Tickets. http://m.p-y.tm/yw Book Now
                            Hi sameer, Your Order #[protected] with item(s) Lionix High Speed Ultra shine Blue Power Bank 13000 mah was successfully delivered by Courier Partner: Ecom Express .Rate your shopping experience here: http://p-y.tm/8jQGGt
                            Return of Item Lionix High Speed Ultra shine Blue Power Bank 13000 mah for order # [protected] is approved. Your item will be picked by Shadowfax Returns within 3-5 days. Always ask for valid return slip with courier logo while returning the product. Thank you for shopping at Paytm. Pay with Paytm at Marks & Spencer and get flat Rs 500 cashback. http://m.p-y.tm/ocs1103. T&C Apply.

                            Rs. 536.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 1004.58. Queries? Visit Paytm.com/care.

                            So please do the needfully
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                              A
                              amit yadav babina
                              from Dhanbad, Jharkhand
                              Mar 16, 2017
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                              Address: Jhansi, Uttar Pradesh, 284401
                              Website: paytm.com &/www.pnbindia.in

                              Sir i doing money transfer from paytm but my balance is deduct twice transaction is failed on 26 december, bank take 45 days but they now refusing that not their foult, then i go to paytm nd register my complain nd after 15 days they said they dont know about were money goneand not their foult, sir more than 60 days i m suffering .till now i dont get any positive response .sir pls help me and try to solve my problem
                              my bank is punjab national bank
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                                K
                                karamkar
                                from Pune, Maharashtra
                                Mar 16, 2017
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                                Address: Mumbai City, Maharashtra
                                Website: www.paytm.com

                                Dear Sir, This is Chanda from Nagpur, Maharashtra my Paytm registered no. is [protected], I bought Sareeka Sarees Red and Orange Georgette Saree on March 08, and I got the Parcel on March 11. I am not satisfied with the product quality so I want to return the product and refund of my amount. But till date return and refund policy is not available on the product there is some error. I would like to know when the matter will be sort out and I will get the refund so that I will order the next product
                                +1 photos
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                                  H
                                  harshparikh86
                                  from Ahmedabad, Gujarat
                                  Mar 16, 2017
                                  Resolved
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                                  Resolved

                                  Website: paytm.com

                                  I am writing on behalf of my friend Harsh Parikh and I have already included in this email as well.

                                  From his paytm account, Rs. 900/- has been deducted on 25th of Feb, 2016 at 10:28AM. They are showing that we have put any order from merchant Infinity Transoft on this day. However, in our order history we are not able to see any such kind of order put on 25th of Feb.

                                  Even we are not able to find such merchant connected with Paytm. They don't have record for such merchant connected with them online.

                                  We are also trying to reach your customer care executive but we are not able to get any line to talk with your executives for our this queries.
                                  Apr 4, 2023
                                  Complaint marked as Resolved 
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                                    G
                                    George Ci
                                    Mar 15, 2017
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                                    Address: 560091

                                    I have paid Electricity bill through Paytm on 21st February of Rs. 354 at 10.23am, Order No. [protected], amount has been debited from my account, but the amount is not paid to the Electricity Company (BESCOM) till today, therefore I have to pay the same amount this month with penalty, can you check this with immediate effect? I am waiting for your favouravle response from you people,
                                    George,
                                    Mar 15, 2017
                                    Updated by George Ci
                                    I have paid Electricity bill through Paytm on 21st February of Rs. 354 at 10.23am, Order No. [protected], amount has been debited from my account, but the amount is not paid to the Electricity Company (BESCOM) till today, therefore I have to pay the same amount this month with penalty, can you check this with immediate effect? I am waiting for your favouravle response from you people,
                                    George,
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                                      J
                                      Jaydip Bhatt
                                      Mar 15, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 079
                                      Website: PAYTM Mobile Solutions Pv

                                      On March 5 My SBI credit card ending 3873 deduct Indian rupees 22, 632 /- at the time 10.03 am
                                      so please return my money,
                                      which way i don't know but please return...
                                      +1 photos
                                      As i was adding money in paytm of amount Rs.450/- on 18th feb 2017 at 6:10 pm, my money got debited from account but amount was not credited in my paytm passbook.
                                      order no :-[protected]
                                      i had register complain also but didnt got any refund yet.
                                      my query no. is 22142910
                                      pls kindly revert me back as soon as possible.
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                                        S
                                        superfast
                                        from Kolkata, West Bengal
                                        Mar 15, 2017
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                                        Address: 712136
                                        Website: Paytm

                                        Dear Sir,
                                        I placed an order on 14/03/2017 of order id [protected] of Rs 325. On the next day 15/03/2017 I cancelled my order. After cancelled the order I received an email from Paytm that the refund of Rs325 is credited to my bank account is successful, but when I check my bank account I found the amount is not credited. So I request you to refund the amount in my Paytm wallet immediately.
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